Warranty Information - BenQ 9H.F6GPK.NA4 Installation Handbook

Warranty information

BenQ warranty does not cover the damages caused by improper installation, operation, or
storage of the product, including but not limited to the following:
1. Damages to the packaging or product after re-packing. This includes but not limited to the
color change of shock indicator (if available), serious scratches on the package, and/or bro-
ken cushions or PE bags. Please make sure to check the product and all the supplied items
once the original package is unsealed.
2. Panel bending and/or distorted corner(s) of panel caused by improper installation or
storage, or inappropriate way to move the display.
3. Scratches, cracks, faded paint, and/or other physical damages to the panel, bezel, metal
frame, rear cover, and accessories.
4. Abnormal display (lines, mura, or light leakage) caused by the collision or excessive force
during installation.
5. Missing accessories during installation.
6. Any damages or performance failure caused by not following the instructions in the
Installation Handbook.
7. LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are
also susceptible to 'screen burn-in' or 'image retention' which can be found on the screen
as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still
images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for
more than two hours. Change the aspect ratio from time to time. Fill the entire screen
with the image and eliminate the black bars whenever possible. Avoid displaying images in
4:3 aspect ratio over a long period of time, otherwise there may be visible burn marks on
the screen as two vertical lines.
• It is the sole responsibility of the user if problems (e.g. system failure) occurred due to non-factory installed
parts and/or non-original accessories.
• Under certain circumstances, condensation may occur on the inner side of the cover glass, it's a natural
phenomenon and will not affect the operation of the display. This condensation will usually disappear after
around 30 minutes of normal operation.
I, _____________________ hereby confirm that I have read this document and
checked the items mentioned above.
86 Appendix 1: Installation Checklists