Part I: Customer Feedback Form (Customer Information And Description Of Problem) - BenQ 9H.F6GPK.NA4 Installation Handbook

Appendix 3: Basic Troubleshooting Checklists for Video
Wall
Dear Customer,
In order to avoid unnecessary delays and a volley of questions back and forth may we ask,
kindly fill in the form below. The more comprehensive information we have the faster our
response will be.
Part I: customer feedback form (customer information and
description of problem)
Onsite contact person:
Phone number:
E-mail address:
Address of unit:
Model name:
Serial number:
Scalar FW version:
LAN FW version:
Quantity on site:
Quantity affected:
Usage time:
Problem frequency:
Problem type:
Short problem description
Connections:
______ unit(s). H ______ units
______ unit(s).
_______ months/days/hours
Constantly
Picture Power
HDMI D-Sub (VGA)
V ______ units
Intermittently
Uniformity External
(color, etc.) device(s)
DVI Display Port
Appendix 3: Basic Troubleshooting Checklists for Video
After a while
Other
Others
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