Getting Started; About Your New Telephony Gateway; What's In The Box - Arris Touchstone TG862G/NA User Manual

Getting Started

About Your New Telephony Gateway

The Touchstone TG862G Telephony Gateway is DOCSIS compliant with the following features:
Speed: much faster than dialup or ISDN service; up to twenty four times faster than

DOCSIS 2.0 cable modems.
Convenience: supports Ethernet and 802.11b/g/n wireless connections; both can be used

simultaneously
Flexibility: provides two independent lines of telephone service as well as high speed data

Compatibility:

•
Data services: DOCSIS 3.0 compliant and backward-compatible with DOCSIS 2.0 or 1.1;
supports tiered data services (if offered by your service provider)
•
Telephony services: PacketCable™ 2.0 compliant
The TG862G provides:
Wireless 802.11b/g/n connectivity

Four Ethernet ports for connections to non-wireless devices

Up to two lines of telephone service

Integrated MoCA 2.0 home networking

DOCSIS 3.0 compliant with Li-Ion backup battery

One USB host port (future support for external USB devices)


What's in the Box

Make sure you have the following items before proceeding. Call your service provider for
assistance if anything is missing.
Telephony Gateway

Power Cord

Battery (not included with all models)

Wall-Mounting Template and Instructions

Ethernet Cable

Mini CD-Rom (80mm)

Note: An adapter is required for slot-loading drives. Adapter is not included.
Quick Installation Guide

End User License Agreement

Release 8 STANDARD 1.5 August 2016
© 2011-2016 ARRIS Enterprises LLC. All Rights Reserved.
Touchstone TG862G Telephony Gateway User Guide
Chapter 3
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