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4-1. Error Indicators
(1) Recoverable errors
Check the recovery conditions. The printer can be recovered while maintaining its current status.
Error description
Thermal head high temperature
detection error
Paper roll near-end detection
( Option )
Cover open error
Paper out error
Black mark error
( Option )
Ethernet link disconnection
detection
(Physical link disconnection)
Ethernet link disconnection
detection
(IP address lost)
(2) Unrecoverable errors
Turn the printer off, check the recovery conditions, and then turn the printer back on.
If the same error occurs after you turn the printer back on, the printer needs to be repaired.
Error description
Cutter error
Flash memory error
RAM error
Head thermistor error
Power voltage error
Note 1: If an unrecoverable error occurs, turn the power off immediately.
2: A power voltage error may be a result of a power supply malfunction.
3: If the paper is jammed, turn the power off, clear the jammed paper, and then turn the power back on.
For details, see section 5-2, "Removing Paper Jams".
4: If the mobile cutter cannot return to its home position or the printer cannot perform initial operations,
manually unlock the cutter. For details, see section 5-3, "Releasing the Cutter Lock".
If other unrecoverable errors occur, contact the dealer that you bought the product from for repairs.
4. LED Display
POWER
Flashes at
1-second intervals
On
On
On
On
Flashes at
4-second intervals
Flashes at
0.25-second intervals
POWER
ERROR
Flashes at
Off
0.25-second intervals
Flashes at
Off
1-second intervals
Flashes at
Off
2-second intervals
Flashes at
Off
3-second intervals
Flashes at
Off
4-second intervals
ERROR
The printer recovers automatically when the ther-
Off
mal head cools.
Indicates that the paper roll is near the end. The
Flashes at 4-second
printer recovers when you set a new paper roll and
intervals
close the cover.
On
The printer recovers when you close the cover.
Flashes at
The printer recovers when you set a new paper roll
1-second intervals
and close the cover.
Flashes at 2-second
The printer recovers when you change the black
intervals
mark paper.
Connect an Ethernet cable. For details, see section
Flashes at
3-2-4, "Ethernet Interface Cable."
4-second intervals
Flashes at
Set the correct IP address and restart the printer.
0.25-second intervals
Cause
Paper cutting in progress error
Flash memory access error
RAM access error
Detection of head thermistor
error
Detection of power voltage
error
- 16 -
Recovery condition
Recovery condition
After you restart the printer, the
printer recovers when the mobile
cutter returns to its home position.
(Note 3, 4)
-
-
-
Check the condition of the power
supply, and restart the printer.
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