TSP100GT: Star Micronics Co., Ltd. Notice • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s ex- press permission is forbidden. • The contents of this manual are subject to change without notice.
9. Peripheral Unit Drive Circuit .......................24 10. Specifications ............................26 10-1. General Specifications .......................26 10-2. Auto Cutter Specifications ......................27 10-3. Interface .............................27 10-4. Electrical Characteristics ......................27 10-5. Environmental Requirements .....................28 10-6. Reliability ...........................29 Please access the following URL http://www.star-m.jp/eng/dl/dl02.htm for the latest revision of the manual.
1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. USB cable Switch cover Paper roll holder Power cord Screws Rubber feet CD-ROM Holder plate Installation sheet Printer Roll paper Fig.
1-2. Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. Choose a firm, level surface where the printer will not be exposed to vibration. The power outlet you plan to connect to for power should be nearby and unobstructed. ...
2. Parts Identification and Nomenclature Printer cover Open this cover to load or replace paper. Cover open lever Pull this lever in the direc- tion of the arrow to open the printer cover. Power switch Used to turn on/off power to the printer. Control panel Features LED indicators to indicate printer status and switches to oper-...
3. Setup 3-1. Connecting the USB Cable to the Printer Pass the cable through the cable support as shown. Then, connect the USB interface cable to the printer. 3-2. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. The following de- scribes how to install the ferrite core and make the actual connection.
3-3. Loading the Paper Roll 3-3-1. Using 79.5 mm Width Paper Roll Be sure to use roll paper that matches the printer’s specification. When using a paper roll with an 57.5 mm width, install the paper roll holder as described on the following page. 1) Push the cover open lever, and open the printer Cover open lever cover.
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3-3-2. Using 57.5 mm Width Paper Roll When using a paper roll with 57.5 mm width, install the supplied paper guide on the printer. To change the effective print width (roll paper width), change the setting of the Print Width in the Configuration. For details on the setting of the Print Width, refer to the software manu- al located in the “Documents”...
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Caution Symbol These labels are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it. This symbol is placed near the cutter.
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7) The printing quality and working life of the thermal head cannot be guaranteed if any paper other than that recommended is used. In particular, paper containing [Na+, K+, C1-] may drastically reduce the working life of the thermal head. Please exercise cau- tion. 8) Do not operate the printer if there is moisture on the front surface of the head from con- densation, etc. 9) A printed piece of thermal paper may become electrically charged. If the printer is placed vertically or mounted on a wall, the cut piece of paper may stick to the printer, instead of falling.
3-5. Connecting the Power Cord Note: Before connecting/disconnecting the power cord, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet.
3-6. Turning Power On Make sure that the Power cord has been connected as described in 3-6. (1) Turn ON the power switch located on the front of the printer. The POWER lamp on the control panel will light up. Power switch CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to...
This caution indicates information that, if ignored, could lead to personal injury or property damage. • Be sure to have qualified personnel install the specified screws and printer to the wall. Star is not responsible for any accidents or injuries that occur as a result of improper in- stallation, misuse, or modifications. Especially when installing the printer at a high location, make sure that the printer is se- curely installed to the wall.
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(1) Attach the holding plate to the printer. Then tighten the two screws that were supplied to secure it in place. (2) Position the printer over the screws, etc., on the wall and then slide it downward to set it in place. After setting the printer in place, check the screws on the wall again to make 2 to 3 mm...
4-2. Attaching the Rubber Feet (1) Attach the four rubber feet in the posi- tions shown in the figure. Ensure that any soiling has been com- pletely wiped off before attaching the rubber feet. (2) Push the cover open lever, and open the printer cover. (3) Insert the roll paper as shown.
4-3. Switch Cover Installation It is not necessary to install the switch cover. Only install it if it is necessary for you. By in- stalling the switch cover, the following become possible. • Preventing the power switch from being operated by mistake. • Ensuring that other people can not easily operate the power switch. Install the switch cover as shown in the diagram below. The power switch can be turned ON ( ) and OFF (O) by inserting a narrow instrument (ball pen etc.) in the holes in the switch cover.
2 color paper: Blue & Black 65 (thickness) P300/P310 normal type paper 57/58 (thickness) Note: The P300/P310 (KSP) paper types cannot be used when the printer is positioned vertically. Note:Access the following URL for the information of the recommended paper. http://www.star-m.jp/eng/dl/dl02.htm – 16 –...
6. Control Panel and Other Functions 6-1. Control Panel 1 POWER lamp (Green LED) Lights when the power is ON. 2 ERROR lamp (Red LED) Indicates various errors in combination with POWER lamp. 3 FEED button 3 FEED button Press the FEED button to feed roll paper. 2 ERROR lamp (Red LED) 1 POWER lamp (Green LED) 6-2.
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2) Non-recoverable errors Error Description POWER Lamp ERROR Lamp Recovery Conditions Head thermistor error Flashes at 0.5-second inter- Flashes at 0.5-second inter- Non-recoverable vals vals Board thermistor error Flashes at 2-second inter- Flashes at 2-second inter- Non-recoverable vals vals VM voltage error Flashes at 1-second inter- Non-recoverable vals...
6-3. Self-Printing Test Printing Turn the power ON while holding the FEED button depressed. Test printing is performed. The version number and printer settings are printed. After the printer starts printing, release your hand from the FEED button. After self-printing is completed, the printer will start in the normal mode.
7. Preventing and Clearing Paper Jams 7-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 7-2.
Thermal head 7-3. Releasing a Locked Cutter (Auto Cutter Mode only) If the auto cutter locks up, set the power switch to OFF to turn off the printer, and then set the power switch to ON to turn the printer back on. A typical locked cutter will be restored when you restart the printer.
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(4) Insert a Philips screwdriver into the manual operation hole on the side of the cutter, and turn it in the direction of the arrow shown on the right until the rear cover is opened. (5) Open the printer cover, remove any jammed paper, and then reinstall the paper roll. (6) Install the front cover, and then set the power switch to ON.
8. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines.
9. Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers, etc. Do not connect it to a telephone. Use cables which meet the following specifications. Peripheral Drive Connector Signal Modular plug Pin No. Function name direction Frame ground —...
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Notes: 1. Pin 1 must be shield drain wire connected to peripheral device frame ground. 2. It is not possible to drive two drives simultaneously. 3. The peripheral drive duty must satisfy the following: ON time / (ON time + OFF time) 0.2 4.
10. Specifications 10-1. General Specifications (1) Printing method Direct line thermal printing (2) Print speed Max. 2000 dots/sec. (250 mm/sec.) (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 72 mm (5) Roll paper Refer to chapter 5 for details on the recommended roll paper. Paper width:79.5±0.5 mm (57.5±0.5 mm when the paper roll holder is used) Roll diameter: ø83 mm or less...
10-2. Auto Cutter Specifications (1) Cutting frequency Max. 20 cuts per minute 65~85 µm (2) Thickness of paper 10-3. Interface (1) Specifications USB 2.0 full speed Printer class and vendor class compatible (2) Connector Type B Type B connector: DUSB-BRA42-T11(D2)-FA (manufacturer: DDK) Pin No. Signal name Function VBUS...
10-5. Environmental Requirements (1) Operating Temperature 5°C to 45°C Humidity 10% to 90% RH (without condensation) (%RH) 34C90% RH 40C65% RH 45C50% RH Operating environment range Temperature (C) Operating temperature and humidity range (2) Transport/storage (except for paper) Temperature -20°C to 60°C Humidity 10% to 90% RH (without condensation) –...
10-6. Reliability 1) Life Mechanical: 20 million lines Head: 100 million pulses, 100 km (±15% max. average head resist- ance fluctuation) For 2-color printing, 50 million pulses, 50 km (±15% max. av- erage head resistance fluctuation) Auto cutter: 1 million cuttings (provided the paper thickness is between 65 and 85 µm) <Conditions>...
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Tel: (int+1)-732-623-5555, Fax: (int+1)-732-623-5590 Tel: (int+81)-54-347-0112, Fax: (int+81)-54-347-0409 STAR MICRONICS EUROPE LTD. Please access the following URL Star House, Peregrine Business Park, Gomm Road, http://www.star-m.jp/eng/dl/dl02.htm High Wycombe, Bucks, HP13 7DL, U.K. for the latest revision of the manual. Tel: (int+44)-1494-471111, Fax: (int+44)-1494-473333...
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