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User Manual – NV200 Spectral
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8 FIRST LEVEL SUPPORT
8.1 Bezel/Status LED Flash Codes
The NV200 Spectral Validator has inbuilt fault detection facilities. If there is a
configuration or other error, the NV200 Spectral front bezel will flash in a particular
sequence, and a summary of the Bezel Flash Codes for the NV200 Spectral is shown
below:
Indicated
Flashes
Status /
Red
Blue
Error
Note Path
1
Open
Note Path
2
Jam
1
Unit Not
3
Initialised
Cashbox
1
Removed
Cashbox
2
Jam
No TEBS
3
Detected
2
Barcode
4
Fail
Copyright © Innovative Technology Ltd 2019
Recommended Action
Close the lid of the NV200 Spectral validator it will click into place as
it shuts.
1. Power down the NV200 Spectral
2. Open the NV200 Spectral using the red catch on top and inspect
the note path for any note debris
3. If there isn't any evidence of a note carefully remove the NV200
Spectral from the base using the red catch on the front.
4. A note could be just sticking out from the cashbox, remove power
and the NV200 Spectral head.
5. If a note is visible remove the note.
6. Re-attach the head and power.
7. If the jam isn't cleared remove the cash bag as described in
4.3
The NV200 Spectral will need to be returned to your nearest repair
centre for repair
Insert the cashbox.
If it is a TEBS cashbox and the error is displayed with the cashbox
inserted, remove the outer housing and check the barn door flag is
operating
Follow the steps as advised in
Remove the NV200 Spectral head by lifting the red latch on the front
of the unit. Replace the unit ensuring the NV200 Spectral is flush with
the front of the TEBS unit.
If the unit is displaying this error but is connected to a standard
cashbox the NV200 Spectral cashbox flag should be changed in
Validator Manager. If this doesn't solve the issue attempt a power
cycle of both the NV200 Spectral and TEBS.
If a new bag had been inserted and the unit fails to read the barcode;
attempt a power cycle of the TEBS base by removing and replacing
the 4 pin Molex on the left-hand side of the unit.
If the unit doesn't recover a new bag will need to be inserted, replace
the bag as outlined in
Section 4.4
Section 9.2
Doc: User Manual NV200 Spectral
Section
Version: 2.1
Page 61 of 95
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