First Level Support; Bezel Led Flash Codes - Innovative Technology NV200 User Manual

NV200 Family User Manual
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8 FIRST LEVEL SUPPORT

8.1 Bezel LED Flash Codes

If there is a configuration or other error, the NV200 bezel will flash a pattern to
indicate what error it is experiencing.
A summary of the Bezel Flash Codes for the NV200 is below:
Indicated
Flashes
Status /
Red Blue
Error
Note Path
1
Open
Note Path
2
Jam
1
Unit Not
3
Initialised
Cashbox
1
Removed
Cashbox
2
Jam
No TEBS
3
Detected
2
Barcode
4
Fail
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Recommended Action
Close the lid of the NV200 validator it will click into place as it
shuts.
1. Power down the NV200
2. Open the NV200 using the silver catch on top and inspect the
note path for any note debris
3. If there isn't any evidence of a note carefully remove the
NV200 from the base using the silver catch on the front.
4. A note could be just sticking out from the cashbox, remove
power and the NV200 head.
5. If a note is visible remove the note.
6. Re-attach the head and power.
7. If the jam isn't cleared remove the cash bag as described in
Section 9.1.3.2.
Initialise the unit as shown in
Insert the cashbox.
If its a TEBS cashbox and the error is displayed with the cashbox
inserted, remove the outer housing and check the barn door flag
is operating as explained in
ot found..
Follow the steps as advised in
Remove the NV200 head by lifting the silver latch on the front of
the unit. Replace the unit ensuring the NV200 is flush with the
front of the TEBS unit.
If the unit is displaying this error but is connected to a standard
cashbox the NV200 cashbox flag should be changed in Validator
Manager. A guide to which can be found in
doesn't solve the issue attempt a power cycle of both the NV200
and TEBS.
If a new bag had been inserted and the unit fails to read the
barcode; attempt a power cycle of the TEBS base by removing
and replacing the 4 pin Molex on the left-hand side of the unit.
If the unit doesn't recover a new bag will need to be inserted,
replace the bag as outlined in
Section 9.5.
Section Error! Reference source n
Section 9.1.
Appendix
Section 4.3.2
Doc: NV200 Family Manual
10.6. If this
Version: 1.0
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