General Notes; Servicing By Trained Personnel; Safety; Fault Correction - Novexx Solutions 64 Series User Manual

03/13 Rev. 5.08-01

General Notes

Qualification

Manufacturer service For reliable servicing, maintenance, diagnosis and fault correction please
Status
Call servicing
USER MANUAL
64-xx – 64-xx Dispenser

Servicing by trained personnel

Regular and proper servicing is necessary in order to ensure that the
device is permanently ready for operation.
Servicing and repair work may only be carried out by appropriately qualified
personnel. The safety, reliability and long service life of the device depend
on such work being carried out correctly.
Damage which is caused by improper servicing, repairs or care is the
responsibility of the person causing it.
contact your supplier, the nearest customer service centre or any other
service centres authorised by the manufacturer.

Safety

WARNING!
Dangerous situations can arise during servicing and repair work.
Accidents can be caused by mechanical or electrical influences if the
appropriate safety instructions are not heeded!
 Switch off the device during servicing, repair and care work!
 Take the utmost care when cleaning the cutter!
 Repairs to the printer may only be performed by authorized specialists
who are aware of the risks being involved!

Fault correction

In the event of faults occurring on the device, evaluate the status reports of
the device before doing anything. Read the corresponding chapter in this
documentation.
If you are not authorised to carry out diagnosis and fault correction work,
call your technician or the authorised service. The appropriate
documentation and spare parts are available to the service personnel in
order to carry out repair work of a sufficient quality.
Servicing and Maintenance
2