Service Plan - Urban Arrow Family User Manual

11 Service plan

Having maintenance carried out following the Urban Arrow service
plan will keep your Urban Arrow in top shape. The check-ups and
adjustments that are part of regular maintenance will prevent
breakage and costly repairs. Some Urban Arrow dealers can
arrange a pickup service for your bike. Check with your dealer for
the possibilities.
2
Your warranty will be voided in case your Urban Arrow has
not been maintained/services by a registered Urban Arrow
dealer.
When the service appointment is due, the Kiox display shows a
message each time it's switched on. On the Purion display, the
service indicator 113 will light up.
Check paragraph 14.2 to see about the regular maintenance
intervals and the aspects that are checked when your Urban Arrow
dealer services your bike.
66 Urban Arrow Family
Model information
Model type
Frame number *
Gear hub number
E-bike system
Motor serial number **
Battery serial number **
Charger serial number **
Display serial number **
Dealer
Delivery date
* Since 2021 Urban Arrow frame numbers start with seven digits
followed by the letters "RF" followed by the characters "MM", "KN"
or "GP".
** Each of these components have a label containing the serial
number. This serial number starts with 'S/N'.
Owner information
Name
Address
Country
2
The gear hub and grip shifter internal freewheel mechanisms
are serviceable.