Urban Arrow Family User Manual page 64

Problem
The e-bike battery is switched
off.
The speed is not being
indicated in the speed
indication 77 or 104.
My bike can't be switched on.
62 Urban Arrow Family
Cause
The battery is empty.
The battery switches off after it has not been used for
10 minutes.
There is a hazardous situation. A protective circuit
automatically switches off the battery. The battery is
protected against deep discharging, overcharging,
overheating and short-circuiting through the
"Electronic Cell Protection" (ECP).
If the distance between speed sensor 28 and speed
sensor magnet 29 is too small or too large, or if the
speed sensor is not properly connected.
The bike does not meet all requirements to be
switched on.
Solution
Charge the battery (see paragraph 7.2).
Switch on the e-bike (see paragraph 5.6.3). Contact
your Urban Arrow dealer in case the battery doesn't
switch on again or in case it switches off again after
a retry.
Switch on the e-bike (see paragraph 5.6.3). Contact
your Urban Arrow dealer in case the battery doesn't
switch on again or in case it switches off again after
a retry.
Loosen the speed sensor magnet bolt 30 and fasten
the speed sensor magnet 29 to the spoke in such a
manner that it runs past the mark of the speed sensor
28 at the correct clearance (see paragraph 8.2). If
the speed is still not being indicated in the speed
indication 77 or 104 after this, please contact your
Urban Arrow dealer.
See paragraph 5.6 the check the requirements.