Page 2
Quick-Start Guide before taking off on your first ride. diate maintenance information it is advised to check online documentation or to contact your Urban Ar- A complete manual for your Urban Arrow Family is row dealer. available online via this link.
Table Of Contents About Urban Arrow EC DECLARATION OF CONFORMITY 1.1. Contact information Service plan Getting started / First ride 2.1. Step 1, Charge your battery Notes 2.2. Step 2, Safety checks 2.3. Step 3, Bike fit 2.4. Step 4, Turn on the Bosch e-bike system 2.5.
1 About Urban Arrow The Dutch bike brand Urban Arrow reinvented the The most famous type of Urban Arrow so far is the transport bicycle: a fresh new design, lightweight, Family model. This model is designed for families safe and comfortable materials together with the...
If you need information or if you have any questions Or contact us by: regarding your Urban Arrow please contact your Phone local Urban Arrow dealer. A list of Urban Dealers can be found online: +31 (0)20 6722968 e-mail Dealer list www.UrbanArrow.com/en/dealerlocator...
2 Getting started / First ride If you want to set out on your first Urban Arrow ride reading this chapter will suffice. It will serve as a quick guide for the first ride. Please follow all of the following steps, they will tell you what to check before your first ride and how to operate the E-bike system in short.
Step 2, Safety checks 1 Check if the axle nuts aren’t loose. To ensure your new Urban Arrow is safe to ride 2 Check if the tyres aren’t running against the fenders, the frame please check the following safety points. These are or the lock quick checks to avoid mechanical malfunctions.
• The Urban Arrow is designed to provide a ‘re- laxed’ seating position. This means that the rider will be able to have both their feet (not just the toes) on the ground while seated on the saddle, creating a stable position.
Placing the battery in an Urban Arrow 2.4. Step 4, Turn on the Bosch e-bike system...
Page 10
These images show how to recognize an incor- rectly fitted battery. Placing the display Turn on the Bosch system A mounted display is also required to turn the sys- with the On/Off button on tem on. Slide the display onto the cradle mounted the display mounted on on the handlebars.
Control pod More information on the controls and the Bosch system can be found the Urban Arrow Manual. 2.5. Step 5, Select the correct gear Your first ride is only moments away but take some time to understand the NuVinci gearhub.
Note that the image with the bicycle and the hill changes when you turn the shifter. The NuVinci gearhub has continuously variable gearing, meaning there are no set gears with steps inbetween them. 2.6. Step 6, Ride away Selecting a lower gear riding away from a stop will reduce strain on the drive train components and increases the operating life of your bicycle.
Lock the bike, using the wheel lock and preferably an extra lock. It is advised to use the extra lock to secure the Urban Arrow to a static object. This will reduce the chance of theft. Take care parking your Urban Arrow in a socially acceptable manner.
Page 14
Take your luggage and or kids out of the cargo box. If you are parking your Urban Arrow outside over- night or for a few days, covering the bike with an Urban Arrow bike parka will reduce wear and litter- ing problems and keeps the bike clean.
3 Before every ride To ensure a safe ride please regard these tips. Try and keep these in mind before every ride. • Check if the battery is charged before taking it to the bike (in case was charged off the bike) •...
Make sure you are comfortably seated on the find their source. If you cannot find the source Urban Arrow. With a good bike fit you can have or are unable to fix it, please refer to your Urban both feet on the ground while seated on the Arrow dealer.
• Don’t forget to clean the lenses of the lights for Urban Arrow with a bike parka or by parking it optimal performance indoors. 4.3. E-Bike system tips •...
5 Technical Specifications Complete Bike (Urban Arrow Family) Front Wheel Total length 258cm Brake type Roller Brake Disc Brake Height 115cm* Wheel size 20 Inch (Ertro 406) 20 Inch (Ertro 406) Width Box / Handlebars Tyre size 69cm / 64cm 20 x 2.15”...
Page 19
SKS 20" 65mm x 635mm / SKA 26" 65mm x 1185mm Shifter cables: outer cable Nuvinci 5.0mm x 2070mm Shifter cables: inner cable Nuvinci 1.1mm x 2250mm Steering rod ends M8 Stainless steel Family Box Material Expanded Poly Propylene (EPP) Family Box inside Volume, approximately 180 Liters...
6.1. General Terms and Conditions of Smart Urban Mobility B.V. Smart Urban Mobility thereof in writing and without prejudice to Smart Urban Mobility’s right dissolution should be necessary in reason and without Smart Urban Mobility being liable for whatsoever and without Smart Urban Mobility being held to any damages. 1.
Page 23
Product Name: Urban Arrow Function: Transport bike with electric support Type: Family, Shorty and Cargo Year: 2016 meets all the provisions of the Directive 2006/42 / EC (on machinery); meets all the provisions of the Directive 2004 / 108EG (Electromagnetic Compatibility)
Page 24
8 Service plan Model information Having maintenance carried out following the Urban Model Type Arrow service plan will keep your Urban Arrow in top shape. The check-ups and adjustments that are part Frame Number of regular maintenance will prevent breakage and E-bike System costly repairs.
Page 25
Maintenance 500km (or 3 months) Description of maintenance Repairs Remarks Date & km Dealer Signature...
Page 26
Maintenance 1.500km (or 10 months) Description of maintenance Repairs Remarks Date & km Dealer Signature Quick-Start Guide...
Page 27
Maintenance 4.500km (or 18 months) Description of maintenance Repairs Remarks Date & km Dealer Signature...
Page 28
Maintenance 7.000km (or 24 months) Description of maintenance Repairs Remarks Date & km Dealer Signature Quick-Start Guide...
Page 29
Maintenance 9.500km (or 36 months) Description of maintenance Repairs Remarks Date & km Dealer Signature...
Page 30
Maintenance 14.500km (or 42 months) Description of maintenance Repairs Remarks Date & km Dealer Signature Quick-Start Guide...
Page 31
Maintenance 17.000km (or 48 months) Description of maintenance Repairs Remarks Date & km Dealer Signature...
Page 32
Maintenance ____________ km Description of maintenance Repairs Remarks Date & km Dealer Signature Quick-Start Guide...
Page 33
Maintenance ____________ km Description of maintenance Repairs Remarks Date & km Dealer Signature...
Need help?
Do you have a question about the Family and is the answer not in the manual?
Questions and answers