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How to Obtain Product Service
For CUSTOMER Service within the United States and Canada: 1-800-351-3737 or
Please call Monday through Friday from 7:00 a.m. to 6:00 p.m. Central Standard Time, and tell them your name,
address, and serial number of your Product. They will tell you how to get a replacement part, or if necessary, arrange
for service where your Product is located or advise you on how and where to ship the Product for service. Before
shipping:
1. Obtain a Return Authorization Number (RA#) from Customer Support Services
2. Securely pack your Product (use the original shipping carton, if possible)
3. Write the RA# on the outside of the carton
4. Insure the Product
5. Include a letter explaining the defect or problem and a copy of your proof of purchase if you believe the service is
covered by warranty.
Return address:
Life Fitness World Headquarters
Attn: CSS Help Desk
10601 W Belmont Ave
Franklin Park, IL 60131
For Product Service Internationally see contact information listed on page two of this manual.
5 Years
3 Years
X
Page 29 of 29
1 Year
90 Days
customersupport@lifefitness.com
X
X
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