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Quantum MC300 Prism User Manual

Management card
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MC300 Prism Management Card
User's Guide
6311631-10
Ver. 10, Rel. 0

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Summary of Contents for Quantum MC300 Prism

  • Page 1 MC300 Prism Management Card User’s Guide 6311631-10 Ver. 10, Rel. 0...

  • Page 2: Copyright Statement

    MC300 Prism Management Card User’s Guide, 6311631-10, Ver. 10, Rel. 0, June 2003, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Using the Prism Management Console Interface ... 4 Home Page ... 5 First Time User Account Setup ... 6 Accessing Online Help... 6 Accessing the Quantum Web Site ... 7 Chapter 2 PMC Server Management Network Configuration Page... 10 Accessing or Editing Network Configuration ... 10 Date and Time Configuration Page ...
  • Page 4 ALERT E-mail Contact Configuration Page...30 Message Configuration Page ...33 Accessing Message Configuration...35 Viewing E-mail Recipients...35 Adding E-mail Recipients...36 Deleting E-mail Recipients ...36 E-mail Configuration Page...37 Viewing or Changing E-mail Configuration...37 Sending a Test E-mail ...38 MC300 Prism Management Card User’s Guide...
  • Page 5 Setting the Fibre Channel Loop ID... 74 Route Maps ... 74 Route Bridge LUN ... 75 Auto Map ... 75 Options ... 76 Rebooting a Bridge ... 76 Uploading Bridge Firmware ... 77 MC300 Prism Management Card User’s Guide Contents...
  • Page 6 Contents Chapter 7 Getting Help Appendix A Event Details Listing Appendix B Battery Statements Glossary Index MC300 Prism Management Card User’s Guide...
  • Page 7 Figure 12 Message Configuration ... 34 Figure 13 E-mail Configuration... 37 Figure 14 Library Status, Part 1 ... 41 Figure 15 Library Status, Part 2 ... 42 Figure 16 Element Information ... 44 MC300 Prism Management Card User’s Guide Figures...
  • Page 8 Figure 28 Route Status ...66 Figure 29 Bridge Status...68 Figure 30 Bridge Administration, Part 1 ...71 Figure 31 Bridge Administration, Part 2 ...72 Figure 32 Help...80 viii MC300 Prism Management Card User’s Guide ATL M1500 Stack ...63 ATL M2500 Stack ...64...
  • Page 9 Information Events Detail, FSC Code... 82 Table 15 Information Events Detail, Tape Alert Flag ... 94 Table 16 Warning Events Detail ... 95 Table 17 Information Events Detail, Tape Alert Flag ... 99 MC300 Prism Management Card User’s Guide Tables...
  • Page 10 Tables Table 18 Table 19 MC300 Prism Management Card User’s Guide Failure Events Detail ...101 Failure Events Detail ...112...
  • Page 11 This document is intended for use by customers who have Audience purchased a Quantum ATL M-Series library and a PMC. Hereafter, the libraries are referred to as ATL M1500 and ATL M2500. This document assumes that the reader has a moderate level of general computer knowledge and server systems administration experience.
  • Page 12 The Prism Management Console screens that display on your system may vary from those shown in this document. MC300 Prism Management Card User’s Guide Management, explains how to use the Web pages: User Management...
  • Page 13 Note: Notational This document uses the following conventions: Conventions Note: Caution: MC300 Prism Management Card User’s Guide ® ® Internet Explorer (IE) 5.5 or 6.0 The PMC cannot be accessed with multiple Web browser sessions. When performing a function, do not open a second PMC Web browser instance.
  • Page 14 Refer to the appropriate product manuals for information about your tape drive and cartridges. Use Adobe or higher to view the appropriate Portable Document Format (PDF) file. MC300 Prism Management Card User’s Guide Document Title 6423001 ATL M-Series Installation Guide...
  • Page 15 To order documentation on the PMC or other products contact: Quantum P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com Quantum Home Page http://www.Quantum.com MC300 Prism Management Card User’s Guide Preface...
  • Page 16 Preface Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: Send faxes for the Customer Support Department to: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: Send e-mail for the Customer Support Department to:...

  • Page 17: Chapter 1 Prism Management Console

    The MC300 Prism Management Card (PMC) is an intelligent server card that plugs directly into the ATL M-Series libraries and is the enabling element for a variety of Prism options. The PMC consists of a single-board server powered by high-performance, industry- standard technology.
  • Page 18 Note: If you still have problems accessing the IP address, contact your local system administrator for information on including the PMC in your network. MC300 Prism Management Card User’s Guide DHCP Manager Main 192.168.1.1 If the IP address If 192.168.x.x is already used in the network, the PMC assigns itself the static IP address 10.0.0.x instead.

  • Page 19: Accessing The Prism Management Console Web

    When the correct IP address for the PMC has been entered, the Internet browser displays the Prism Management Console Home MC300 Prism Management Card User’s Guide Accessing the Prism Management Console Web Pages Internet browser software is not supplied with the Note: PMC.

  • Page 20: Chapter 1 Prism Management Console Using The Prism Management Console Interface

    Using the Prism Management Console Interface The Prism Management Console interface (see into three distinct sections: • The Banner frame displays the Quantum logo and software name. Clicking the Quantum logo links you to the Quantum web site. • The Navigation frame lists the Prism Management Console web pages.

  • Page 21: Home Page

    The PMC communicates with the library at the library’s default baud rate of 38400. To check or set the library baud rate, use the GUI on the library front panel. MC300 Prism Management Card User’s Guide Chapter 1 Prism Management Console Using the Prism Management Console Interface button.

  • Page 22: First Time User Account Setup

    • Click the A new Internet browser window opens and displays online help for the current Web page. Note: MC300 Prism Management Card User’s Guide A default user name ( admin assigned when you install the PMC. To protect the integrity of your network and PMC...

  • Page 23: Accessing The Quantum Web Site

    To access the Quantum Web site: Accessing the Quantum Web Click the Quantum link in the navigation frame of the Site Home The Web browser displays the Quantum Web site. To return to the Prism Management Console, click MC300 Prism Management Card User’s Guide...
  • Page 24 Chapter 1 Prism Management Console Using the Prism Management Console Interface MC300 Prism Management Card User’s Guide...

  • Page 25: Chapter 2 Pmc Server Management

    PMC. These Web pages are location in the navigational menu under Server Management MC300 Prism Management Card User’s Guide Chapter 2 allows you to configure the allows you to set or adjust...

  • Page 26: Network Configuration Page

    Network Configuration Figure 2 Network Configuration Edit the configuration information as required (see MC300 Prism Management Card User’s Guide page allows you to view and change the page displays Network Configuration If the Web browser displays a dialog box prompting...

  • Page 27: Table 3 Network Configuration Fields

    Table 3 Network Configuration Fields Click The PMC will not use the new configuration until it is rebooted (see MC300 Prism Management Card User’s Guide Field Description Use DHCP Select Use DHCP DHCP for dynamic IP addressing. In the event a DHCP server is unavailable, the other fields will apply.

  • Page 28: Date And Time Configuration Page

    Figure 3 Date and Time Configuration Use the pull-down boxes to change the date and time as necessary and click MC300 Prism Management Card User’s Guide to commit the changes to the PMC. Apply Date and Time Configuration page (see...

  • Page 29: User Management Page

    Viewing User Accounts User Name accounts. MC300 Prism Management Card User’s Guide page allows you to view, add, or delete user This authentication is designed for intranet use; passwords are transmitted as plain text and use over the Internet is discouraged unless a Virtual Private Network (VPN) is being used.

  • Page 30: Chapter 2 Pmc Server Management User Management Page

    Under • A unique user name in the • The desired password in the Select the appropriate default groups are Administrator and Operator. MC300 Prism Management Card User’s Guide User Management , click Edit Users Edit , add the new user account information:...

  • Page 31: Deleting User Accounts

    Under The management frame displays the figure Under Click Click MC300 Prism Management Card User’s Guide Administrator allows access to all functions of the PMC. allows read-only access to the PMC. page indicates the account has been added. Results to return to the...

  • Page 32: Chapter 2 Pmc Server Management Utilities Page

    To access the Accessing Utilities Server Management displays the MC300 Prism Management Card User’s Guide page allows you to perform maintenance functions on page also allows you to reboot or shutdown the PMC. control allows the user to enter the...

  • Page 33: Uploading New Software Image

    Upload a New Software Image update the PMC operating software. Software Image Note: To upload a new software image: Access the MC300 Prism Management Card User’s Guide option is intended for the FSE to The user does not require access to Image Utilities Page.

  • Page 34: Activating A New Software Image

    To move the uploaded software image from the temporary area, Activating a New replace the current software image, and activate the new software Software Image image: Note: MC300 Prism Management Card User’s Guide Upload New Software Image Use the button to browse the system and Note: Browse locate the new software image.

  • Page 35: Rebooting The Pmc And Library

    The PMC reboots itself, including restarting and initializing the library. In a multiple frame environment, all libraries will be restarted and initialized. MC300 Prism Management Card User’s Guide Utilities Page. Activate New Software Image The activation process takes several minutes. Do Caution: not interrupt the process.

  • Page 36: Shutting Down The Pmc

    Follow the standard procedure to shut down the library. For more information on shutting down the library, refer to the appropriate library User’s Guide. MC300 Prism Management Card User’s Guide from the Shutdown Shutdown Prism Management Card page (see...

  • Page 37: Chapter 3 Alert Snmp

    To view or edit the SNMP configuration of the PMC: In the navigation frame, under Configuration MC300 Prism Management Card User’s Guide allows you to set up information about page allows you to view and change the SNMP Configuration management settings used by the PMC.

  • Page 38: Figure 8 Snmp Configuration

    • Warning Traps • Failure Traps • Available Traps • Unavailable Traps If necessary, enter trap destinations. MC300 Prism Management Card User’s Guide figure 8). Edit the configuration information as required table buttons provide a listing of the supported traps for...

  • Page 39: Table 4 Snmp Configuration Fields

    Warning Traps Failure Traps Available Traps Unavailable Traps Trap Destination MC300 Prism Management Card User’s Guide Apply page indicates the configuration has been changed. Results to return to the SNMP Configuration Description View or set the library name for the...

  • Page 40: Snmp Community Management

    Figure 9 Community Management MC300 Prism Management Card User’s Guide page displays a list of all the community settings configured for the PMC. To perform operations, SNMP management software must operation, the SNMP management software must...

  • Page 41: Viewing Existing Communities

    Community Access the Under The management frame displays the figure MC300 Prism Management Card User’s Guide section of the page lists the currently Community Name An IP address or subnet mask set to Note: blank, indicates that IP-address-based access control is disabled.

  • Page 42: Figure 10 Edit Community

    • Enter a unique name in the • Enter an IP address in the • Enter a subnet mask in the MC300 Prism Management Card User’s Guide , enter the new community information: Add Community field holds up to 20 characters (a-z, A-Z). No special...

  • Page 43: Deleting Communities

    Access the Under The management frame displays the figure Under wish to delete from the list box. Click Click MC300 Prism Management Card User’s Guide • allows SNMP Read-only • allows both SNMP Read-write page indicates the community has been added.
  • Page 44 Chapter 3 ALERT SNMP SNMP Community Management MC300 Prism Management Card User’s Guide...

  • Page 45: Chapter 4 Alert E-Mail

    Message Configuration Page for e-mail notification of various errors, failures, and activities. • E-mail Configuration Page information. MC300 Prism Management Card User’s Guide Chapter 4 ALERT E-mail allows you to set up information allows you set up the mailing lists...

  • Page 46: Contact Configuration Page

    To view or edit the contact configuration of ALERT E-mail: In the navigation frame, under Configuration The management frame displays the page (see MC300 Prism Management Card User’s Guide page presents two forms for contact figure 11 contact information is below the Note: Secondary primary contact information.

  • Page 47: Figure 11 Contact Configuration

    Figure 11 Contact Configuration If desired, insert or change the company information, or the primary or secondary library administrators (see MC300 Prism Management Card User’s Guide Note: Support Contract FSE during installation of the PMC. This field is read- only and may not be changed by the customer. All other fields can be entered by the customer.

  • Page 48: Table 5 Contacts And Company Information

    Table 5 Contacts and Company Information Table 6 Library Administrator Information MC300 Prism Management Card User’s Guide No quotation marks ( “ ) or spaces are allowed when Note: entering telephone numbers or e-mail addresses. If spaces are entered, a message indicating appears.

  • Page 49: Message Configuration Page

    Click Message Configuration Page Message Configuration • Control who in the company is notified of various types of library errors, failures, and activity • Select when to notify Quantum Customer Support MC300 Prism Management Card User’s Guide Field Description Pager...

  • Page 50: Alert E-Mail Message Configuration Page

    Table 7 Message Field Configuration Fields Hardware Failure Configuration Changes Operator Access MC300 Prism Management Card User’s Guide provides a description of the message types. Description Errors or failures requiring onsite assistance or follow-up, such as: • Tape drive failure detection •...

  • Page 51: Accessing Message Configuration

    Access the Click the down-arrow if Recipient A list of existing e-mail recipients for that message type is displayed. MC300 Prism Management Card User’s Guide Description Errors or failures not requiring onsite assistance, but may lead to future problems, such as: •...

  • Page 52: Adding E-Mail Recipients

    Click the down arrow next to the desired message type. Click to highlight the e-mail address you wish to delete. Click Click MC300 Prism Management Card User’s Guide Message Configuration column of the page, enter the e-mail Add Recipient Send to Quantum?

  • Page 53: E-Mail Configuration Page

    Configuration Configuration Figure 13 E-mail Configuration Edit the configuration as required (see MC300 Prism Management Card User’s Guide page allows you to define the e-mail E-mail Configuration page displays (see E-mail Configuration If DHCP is enabled, the DHCP DNS address, if any, Note: will take precedence.

  • Page 54: Sending A Test E-Mail

    Test E-mail Sending a Test the e-mail configuration has been successfully completed. To E-mail verify the information, click Note: MC300 Prism Management Card User’s Guide Field Description Prism_Management_Console is the From E-mail Account default account. The name entered here must be a valid address on the e-mail...

  • Page 55: Chapter 5 Alert Library Management

    • Event History Page allows you to view recent SNMP events for the library. MC300 Prism Management Card User’s Guide allows you to view and set the BUS allows you to view specific information allows you to perform various service...

  • Page 56: Alert Library Management Library Status

    Status Fields Frame / Level Drive Elevator Fixed Slot MC300 Prism Management Card User’s Guide page allows you to view the general status of page, click Home page contains library pictures and related This page remains blank while the PMC queries the library for status.

  • Page 57: Figure 14 Library Status, Part 1

    Field Hand Figure 14 Library Status, Part 1 MC300 Prism Management Card User’s Guide Chapter 5 ALERT Library Management Description Cartridge status in the hand Cartridge status of the bins. Bins appearing with a shaded area are designated as import/export bins from the front panel of the library.

  • Page 58: Figure 15 Library Status, Part 2

    Chapter 5 ALERT Library Management Library Status Figure 15 Library Status, Part 2 Drive element status MC300 Prism Management Card User’s Guide...

  • Page 59: Cartridge Movement

    Enter the desired position of the tape cartridge. Use the position as displayed in the fields below the Cartridge Movement section. Click Click MC300 Prism Management Card User’s Guide section of the figure 14 location of the tape cartridge. From...

  • Page 60: Viewing Drive Status

    The management frame displays the read-only Information drive (see Figure 16 Element Information MC300 Prism Management Card User’s Guide page. Library Status section of the graphic. Drive section of the page, click the...

  • Page 61: Table 10 Element Information Fields

    Expired Cleaning Required Hardware Error Load Complete MC300 Prism Management Card User’s Guide Chapter 5 ALERT Library Management Description Displays the hexadecimal address of the element If a cartridge is present in the element and has a barcode, the barcode label displays. If a cartridge is...

  • Page 62: Chapter 5 Alert Library Management Library Configuration Page

    The Library Configuration page allows you to view or configure the interface type and the BUS ID of the library and drives. Figure 17 Library Configuration, BUS ID Configuration MC300 Prism Management Card User’s Guide Description Displays status and whether the hand is available for operation Displays...

  • Page 63: Table 11 Library Configuration Page Field Descriptions

    Location Interface BUS ID New BUS ID Caution: MC300 Prism Management Card User’s Guide Chapter 5 ALERT Library Management Description This field lists the SCSI devices within the library. This list includes the library robotic controller and the drives installed in the library. The library robotic controller is...

  • Page 64: Chapter 5 Alert Library Management Library Statistics Page

    • • • • • • • • • • • MC300 Prism Management Card User’s Guide page allows you to view specific Library Statistics , click Library Statistics figure 18). page includes statistical information on Library Statistics figure 19).

  • Page 65: Figure 18 Library Statistics, Part 1

    Chapter 5 ALERT Library Management Library Statistics Page Figure 18 Library Statistics, Part 1 MC300 Prism Management Card User’s Guide...

  • Page 66: Figure 19 Library Statistics, Part 2

    Chapter 5 ALERT Library Management Library Statistics Page Figure 19 Library Statistics, Part 2 MC300 Prism Management Card User’s Guide...

  • Page 67: Service Operations Page

    In the navigation frame, under click The management frame displays the (see Figure 20 Service Operations MC300 Prism Management Card User’s Guide Chapter 5 ALERT Library Management page allows you to perform various service page: Service Operations ALERT Library Management Service Operations.

  • Page 68: Performing Library Self-Tests

    To initialize the statistics functions of the library: Initializing Statistics In the Click Click MC300 Prism Management Card User’s Guide section of the page, select an area of the library: Selftest Check X-Axis Friction Check Y-Axis Friction Check Z-Axis Friction...

  • Page 69: Library Firmware Upload

    Wait for the library reset to complete before starting or resuming normal library operations. MC300 Prism Management Card User’s Guide to select the appropriate image file on the host Browse Before performing an upload, make sure there...

  • Page 70: Monitoring Configuration Page

    Configuration To set the monitoring interval time in minutes: Setting the Monitoring Interval In the number of minutes between monitors. MC300 Prism Management Card User’s Guide page allows you to set the Monitoring Configuration ALERT Library Management Monitoring Configuration figure 21).

  • Page 71: Generating A Weekly Status Report

    If the status report is to be automatically sent, click the Report? Click has been saved. Click MC300 Prism Management Card User’s Guide Quantum recommends setting this to a non-zero Note: value to allow the library to monitor and detect system events and send ALERT E-mail notifications automatically as the events occur.

  • Page 72: Figure 22 Event History

    Time Stamp event occurred This information can be used as a log of the general service and usage of the library. MC300 Prism Management Card User’s Guide page (see Event History page includes information by: – the specific trap code –...
  • Page 73 Chapter 5 ALERT Library Management Event History Page Figure 22 Event History MC300 Prism Management Card User’s Guide...
  • Page 74 Chapter 5 ALERT Library Management Event History Page MC300 Prism Management Card User’s Guide...

  • Page 75: Chapter 6 Fibre Channel Management

    Bridge Administration and software settings for the Fibre Channel bridges, and reboot or upload new firmware to one or all FC420 bridges. MC300 Prism Management Card User’s Guide Cabling the FC420s to the - allows you to configure the hardware...

  • Page 76: Cabling The Fc420S To The Pmc

    Ethernet port on the PMC (ETH 1) to the Ethernet port on the FC420 bridge (see MC300 Prism Management Card User’s Guide These instructions call out specific Ethernet cables to be used with a 100 Mbit per second Ethernet hub/switch.

  • Page 77: Figure 23 Cabling For A Single Fc420 In An Atl M1500

    Figure 24 Cabling for a Single FC420 in an ATL M2500 MC300 Prism Management Card User’s Guide Chapter 6 Fibre Channel Management Cabling the FC420s to the PMC Ethernet cross-over cable MC300 PMC...

  • Page 78: Figure 25 Cabling For Three Fc420S In An Atl M2500

    Ethernet hub/switch using a CAT-5 Ethernet cable (see The cabling procedure is complete. Figure 25 Cabling for Three FC420s in an ATL M2500 MC300 Prism Management Card User’s Guide If your Ethernet hub/switch includes an Uplink port, Note: do not use it. figure figure...

  • Page 79: Figure 26 Cabling For Two Or More Fc420S In An Atl M1500 Stack

    Two or More FC420s in an ATL M1500 Stack (Ethernet cables and hub/switch are not supplied, other standard cabling not shown for clarity) MC300 Prism Management Card User’s Guide Chapter 6 Fibre Channel Management MC300 PMC FC420 (one 100Mbit/second per library)

  • Page 80: Figure 27 Cabling For Two Or More Fc420S In An Atl M2500 Stack

    MC300 Prism Management Card User’s Guide Ethernet cables and hub/switches are not supplied, other standard cabling not shown for clarity For close up of the MC300 PMC and the FC420 bridge, see the “Cabling for a Single FC420 in an ATL M2500” illustration You will need one hub/switch port for the PMC and one hub/switch port for each FC420 bridge.

  • Page 81: Figure 28 Route Status

    Do you want to continue? Click refreshing the route status. Caution: MC300 Prism Management Card User’s Guide page allows you to view and refresh the route , click Route Status page (see Route Status...

  • Page 82: Table 12 Route Status Descriptions

    Table 12 Route Field Status Descriptions Device Bus:Target:LUN Vendor Product Status MC300 Prism Management Card User’s Guide table 12). Description The LUN assigned to the Fibre Channel port The SCSI device type using the LUN (available types are , and...

  • Page 83: Bridge Status

    Loop ID, IP address, and bridge temperature; and software information such as firmware revision, connection mode, and NVRAM settings. MC300 Prism Management Card User’s Guide Chapter 6 Fibre Channel Management page allows you to view the hardware and...

  • Page 84: Chapter 6 Fibre Channel Management Bridge Status

    Chapter 6 Fibre Channel Management Bridge Status Figure 29 Bridge Status The hardware and software status information within the table is defined below (see MC300 Prism Management Card User’s Guide table 13).

  • Page 85: Table 13 Bridge Status Descriptions

    Fibre Connection Mode Data Rate Fibre Port transferring xxx MB/sec, xxx IOs/sec Extended Copy MC300 Prism Management Card User’s Guide Chapter 6 Fibre Channel Management Description Displays the status of the Fibre Channel port Displays the Loop ID entry for the Fibre...

  • Page 86: Chapter 6 Fibre Channel Management Bridge Administration

    LUN (view in the Auto Map takes approximately 60 seconds to refresh the map. Options (XCopy) feature. MC300 Prism Management Card User’s Guide page allows you to configure the page). Access the Bridge Status , click Bridge Administration Bridge Administration 30).

  • Page 87: Figure 30 Bridge Administration, Part 1

    The new firmware becomes active after the reboot. Figure 30 Bridge Administration, Part 1 MC300 Prism Management Card User’s Guide Chapter 6 Fibre Channel Management - allows you to reboot one or all bridges. A bridge - installs new bridge firmware to one...

  • Page 88: Figure 31 Bridge Administration, Part 2

    Chapter 6 Fibre Channel Management Bridge Administration Figure 31 Bridge Administration, Part 2 MC300 Prism Management Card User’s Guide...

  • Page 89: Setting The Fibre Channel Connection Mode

    In the Navigation frame, under click Under Bridge Select a data rate from the The data rate types include: • • • MC300 Prism Management Card User’s Guide Bridge Administration Bridge Administration Set Fibre Channel Connection Mode pull-down list. Bridge Mode Loop Point-to-Point...

  • Page 90: Setting The Fibre Channel Loop Id

    Enter the desired Click To configure a Route Map: Route Maps Note: Access the MC300 Prism Management Card User’s Guide Apply page displays indicating the data rate was Results Reboot the FC420 bridge to utilize the new Note: connection mode (see...

  • Page 91: Route Bridge Lun

    Click To configure a map from the bridge to its SCSI device: Auto Map Select a bridge from the Click MC300 Prism Management Card User’s Guide Bridge Administration Bridge FC LUN SCSI Bus page displays indicating the Route Map was...

  • Page 92: Options

    In the Navigation frame, under click Select a specific bridge or Click Note: MC300 Prism Management Card User’s Guide Refreshing the map resets all SCSI devices on the Caution: bus. Therefore, do not use this feature when active backup and restore jobs are running.

  • Page 93: Uploading Bridge Firmware

    Enter the name of the firmware image file or click the Browse button to select the firmware image file. Click successfully. MC300 Prism Management Card User’s Guide Bridge Administration Bridge Administration from the page displays indicating the file was uploaded...
  • Page 94 Chapter 6 Fibre Channel Management Bridge Administration MC300 Prism Management Card User’s Guide...

  • Page 95: Getting Help

    Web page to open a Help new window and display online help for that Web page. The Internet browser opens a new window and displays the page (see figure 32). MC300 Prism Management Card User’s Guide Chapter 7 Getting Help Help...

  • Page 96: Figure 32 Help

    Chapter 7 Getting Help Figure 32 Help MC300 Prism Management Card User’s Guide...

  • Page 97: Event Details Listing

    Enable the trap types to be reported: Informational Warning , or . The button on the ALERT Failure Available Unavailable Details SNMP Configuration page also provides the supported traps for , and trap types. Informational Warning Failure MC300 Prism Management Card User’s Guide...

  • Page 98: Table 14 Information Events Detail, Fsc Code

    4004 Soft Error 4005 Soft Error 4006 Soft Error MC300 Prism Management Card User’s Guide Description Source is empty Destination is full Element address supplied is invalid Destination slot not present. Magazine or drive removed. Source slot not present. Magazine or drive removed.
  • Page 99 4019 Configuration Change 401A Operator Access MC300 Prism Management Card User’s Guide Description Unit attention – due to medium changed SCSI command had invalid field in CDB SCSI command had parameter list length error SCSI command had invalid field in parameter list...
  • Page 100 4400 Operator Access 4401 Operator Access 4402 Operator Access MC300 Prism Management Card User’s Guide Description Command failed due to reservation conflict SCSI bus reset received SCSI bus device reset message received SCSI abort message received SCSI parity error received...
  • Page 101 No mail generated 4411 No mail generated 4412 No mail generated MC300 Prism Management Card User’s Guide Description Door 3 open Door 4 open Door 1 closed (left door) Door 2 closed (right door) Door 3 closed Door 4 closed...
  • Page 102 No mail generated 4420 No mail generated MC300 Prism Management Card User’s Guide Description Magazine 1 has been inserted (left magazine) Magazine 2 has been inserted (right magazine) Magazine 3 has been inserted (left magazine) Magazine 4 has been inserted (right magazine)
  • Page 103 No mail generated 442E No mail generated MC300 Prism Management Card User’s Guide Description Magazine 5 absent at power-up (left magazine) Magazine 6 absent at power-up (right magazine) Magazine 7 absent at power-up (left magazine) Magazine 8 absent at power-up (right magazine)
  • Page 104 4448 No mail generated 4449 No mail generated MC300 Prism Management Card User’s Guide Description Drive 1 in this frame inserted Drive 2 in this frame inserted Drive 3 in this frame inserted Drive 4 in this frame inserted Drive 5 in this frame inserted...
  • Page 105 Soft Error 4460 Soft Error 4461 Soft Error MC300 Prism Management Card User’s Guide Description Drive 3 in this frame has powered-up Drive 4 in this frame has powered-up Drive 5 in this frame has powered-up Drive 6 in this frame has powered-up...
  • Page 106 447F Soft Error 4480 Soft Error MC300 Prism Management Card User’s Guide Description Cleaning cycle started on Drive 1 in this frame Cleaning cycle started on Drive 2 in this frame Cleaning cycle started on Drive 3 in this frame...
  • Page 107 4491 No mail generated 4492 No mail generated MC300 Prism Management Card User’s Guide Description Drive 6 in this frame is still requesting cleaning after being cleaned Module at level 1 in stack has been powered-down/ disconnected Module at level 2 in stack has been powered-down/...
  • Page 108 449F No mail generated 44A0 No mail generated MC300 Prism Management Card User’s Guide Description Level 1 fitted in stack Level 2 fitted in stack Level 3 fitted in stack Level 4 fitted in stack Level 5 fitted in stack...
  • Page 109 4680 Soft Error 4681 Soft Error 4682 Soft Error MC300 Prism Management Card User’s Guide Description Level 3 not fitted in stack Level 4 not fitted in stack Level 5 not fitted in stack Level 6 not fitted in stack...

  • Page 110: Table 15 Information Events Detail, Tape Alert Flag

    Soft Error Soft Error Soft Error Soft Error MC300 Prism Management Card User’s Guide Description Drive 4 in this frame has rejected the cartridge. A reload is underway. Drive 5 in this frame has rejected the cartridge. A reload is underway.

  • Page 111: Table 16 Warning Events Detail

    Hardware Failure 202E Hardware Failure 202F Hardware Failure MC300 Prism Management Card User’s Guide Description Hand CV check found hand disconnected Servo CV check found servo board disconnected X axis CV check found X axis disconnected Y axis CV check found Y axis disconnected...
  • Page 112 240C Soft Error 240D Soft Error 240E Hardware Failure MC300 Prism Management Card User’s Guide Description Response packet received from drive 5 in this frame indicates command failed Response packet received from drive 6 in this frame indicates command failed...
  • Page 113 Soft Error 2613 Soft Error 261A Hardware Failure MC300 Prism Management Card User’s Guide Description The requested move cannot be performed The requested move cannot be performed Autoclean cannot be performed as there are no cleaning tapes Autoclean cannot be performed as all the cleaning tapes are in Demo unable to select random start slot.
  • Page 114 Soft Error 26BD Soft Error 26D8 Hardware Failure MC300 Prism Management Card User’s Guide Description The (nvr spec’d) xy build does not provide access to the cleaner slot The elevator vertical position is still unknown The inserted magazine has not been pushed fully home The elevator X axis offset is too great;...

  • Page 115: Table 17 Information Events Detail, Tape Alert Flag

    Soft Error Soft Error Soft Error Soft Error MC300 Prism Management Card User’s Guide Description Attempt to initialize Drive 2 in this frame before it has become available Attempt to initialize Drive 3 in this frame before it has become...
  • Page 116 Soft Error Hardware Failure Soft Error Soft Error Soft Error MC300 Prism Management Card User’s Guide Description Directory data stored on tape has been corrupted The drive is ready for a periodic cleaning Invalid cleaning tape type used The drive requires preventive maintenance other than cleaning...
  • Page 117 0018 Hardware Failure 0019 Hardware Failure 001A Hardware Failure MC300 Prism Management Card User’s Guide Description A divide by zero exception has occurred A parity error has been detected on the address/data bus Out of memory _flsbuf was called _getbuf was called...
  • Page 118 Hardware Failure 2012 Hardware Failure 2013 Hardware Failure MC300 Prism Management Card User’s Guide Description Code attempted to write to address 0 Code attempted to execute at address 0 Code attempted to write to address 0 Code attempted to execute at address 0...
  • Page 119 2029 Hardware Failure 2100 Hardware Failure MC300 Prism Management Card User’s Guide Description Invalid byte received from drive 3 in this frame Invalid byte received from drive 4 in this frame Invalid byte received from drive 5 in this frame...
  • Page 120 Hardware Failure 2416 Hardware Failure 2500 Hardware Failure MC300 Prism Management Card User’s Guide Description Timed out waiting for I2C bus to go not busy No acknowledge received from slave Exceeded retry limit while trying to send message Message received from I2C bus but destination is unknown...
  • Page 121 Hardware Failure 260E Hardware Failure 260F Hardware Failure 2610 Hardware Failure MC300 Prism Management Card User’s Guide Description SCSI task received a bad message SCSI queue full FAS366 not detected Servo task init failed Servo queue full The X axis failed to get to its target position...
  • Page 122 2627 Hardware Failure 2628 Hardware Failure MC300 Prism Management Card User’s Guide Description The put action ‘completed’ with the cartridge still in the hand Command cannot be executed without first initializing the axis Theta nvr data has been corrupted, or not yet initialized...
  • Page 123 2683 Hardware Failure 2684 Hardware Failure MC300 Prism Management Card User’s Guide Description The Theta sensor closest to the right magazine failed to switch The Theta sensor closest to the left magazine failed to switch The X axis sensor could not be detected changing state...
  • Page 124 Hardware Failure 269B Hardware Failure 269C Hardware Failure MC300 Prism Management Card User’s Guide Description Drive 6 in this frame has reported a hardware error Drive 1 in this frame will not allow the hand to be operated as required...
  • Page 125 Hardware Failure 26AD Hardware Failure 26B0 Hardware Failure MC300 Prism Management Card User’s Guide Description Drive 6 in this frame hand failed to open Drive 1 in this frame is indicating ‘in flux,’ not ready for commands Drive 2 in this frame is indicating ‘in flux,’ not ready for commands Drive 3 in this frame is indicating ‘in flux,’...
  • Page 126 26CB Hardware Failure 26CC Hardware Failure MC300 Prism Management Card User’s Guide Description Drive 2 in this frame is indicating its hand is open and should have been closed Drive 3 in this frame is indicating its hand is open and should...
  • Page 127 2901 Hardware Failure 2902 Hardware Failure MC300 Prism Management Card User’s Guide Description Drive 6 in this frame has rejected the cartridge; cannot be loaded Drive 1 in this frame has failed to load the tape successfully Drive 2 in this frame has failed to load the tape successfully...
  • Page 128 Hardware Failure Soft Error Operator Access Hardware Failure Hardware Failure MC300 Prism Management Card User’s Guide Description Media can no longer be written or read, or performance is severely degraded The drive can no longer read data from the tape...

  • Page 129: Battery Statements

    Caution qualified service personnel. If replacement is required, return the PMC to Quantum or an authorized Quantum service center. There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
  • Page 130 DS12B887 auf der Hauptplatine enthält eine Lithium-Batterie. Lithium gilt als speziell zu entsorgender Sondermüll. Bei der Entsorgung dieser Batterie müssen die entsprechenden lokalen, länder- und bundesweiten Gesetze und Regelungen betreffend Sammel- und Rückgabestellen beachtet werden. MC300 Prism Management Card User’s Guide...
  • Page 131 Denna produkt innehåller ett litiumbatteri. Dallas Semiconductor Varning! DS12B887 på moderkortet innehåller ett litiumbatteri. Litium kan betraktas som ett miljöfarligt ämne. När batteriet förbrukats, ska de lagar som gäller för miljöfarligt avfall respekteras. MC300 Prism Management Card User’s Guide Appendix B Battery Statements...
  • Page 132 Appendix B Battery Statements MC300 Prism Management Card User’s Guide...
  • Page 133 DHCP assigning dynamic IP addresses on a network. With dynamic MC300 Prism Management Card User’s Guide This button causes the last updated PMC The browser frame that extends across the top of the...
  • Page 134 A distinct and separate section of a Web page, commonly Separate library modules connected through a common Field Service Engineer. A representative of Quantum who is The name of the server computer to which the library is The IP (Internet Protocol) address for the system. This A field used to sort data in database management systems.
  • Page 135 (PDUs), to different parts of a network. SNMP-compliant devices, called agents, store data about themselves in Management MC300 Prism Management Card User’s Guide The browser frame on the left of the screen A condition of the library in which the library is ready for...
  • Page 136 GUI and uses HTTP and other Internet protocols to communicate with Web servers. For example, Netscape Navigator and Internet Explorer are Web browsers. MC300 Prism Management Card User’s Guide The subnet mask determines the subnet to which the A program interrupt, usually caused by some exceptional Uniform resource locator.
  • Page 137 25 e-mail recipients 36 user account 14 Administration bridge 70 Administrator, library contact 31 ALERT E-mail 29 MC300 Prism Management Card User’s Guide Index Library management 39 SNMP 21 Banner frame 4 Bridge administration 70 SCSI device 66 status (Fibre Channel) 67...
  • Page 138 15 Displayed frames 4 Editing e-mail configuration 37 e-mail recipients 35 users 14 E-mail Prism ALERT 29 MC300 Prism Management Card User’s Guide recipients adding 36 deleting 36 viewing 35 test 38 Viewing e-mail configuration 37 E-mail configuration 37...
  • Page 139 Message configuration 34 Messages, status 5 Monitoring configuration 54 Monitoring interval 54 Network configuration 10 Number, contract support 31 MC300 Prism Management Card User’s Guide On-line Help, accessing 6 Operations, service 51 Page community management 24 contact configuration 31 editing users 14...
  • Page 140 Status, library 43 Support contract number 31 Tape SCSI device 66 Test E-mail 38 Upload library firmware 53 MC300 Prism Management Card User’s Guide User account adding 14 deleting 15 viewing 13 User management 13 User name, default 6 Utilities...

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