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Quantum DAT 72/DDS-4 User Manual

6-slot autoloader
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Summary of Contents for Quantum DAT 72/DDS-4

  • Page 2 Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
  • Page 3 Do not expose the unit to moisture or to temperatures higher than 140 °F (60 °C) or lower than -40 °F (-40°C). • Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and electronic/electrical equipment, which generate electrical noise. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 4 Warning: Changes or modifications made to this equipment, which have not been expressly approved by Quantum, may cause radio and television interference problems that could void the user's authority to operate the equipment. Further, this equipment complies with the limits for a Class B digital apparatus in accordance with Canadian Radio Interference Regulations ICES-003.
  • Page 5 Installing the Desktop Autoloader ..............8 Installation Summary ................. 8 Configuring the Desktop Autoloader............8 Setting the SCSI ID..................9 Connecting the SCSI Interface Cable ............. 10 Installing SCSI Termination ..............10 Connecting the Power Cord..............11 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 6 Front Panel LEDs....................35 Eject Button ....................36 Select Button....................36 Enter Button ....................36 LED Summary....................37 Clean LED ....................38 Media LED ....................39 Drive LED....................40 About the Operator Panel LCD Display ............41 LCD Display Backlighting ...............41 LCD Display Messages................41 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 7 Power On Self Test Fails ................. 61 Computer Does Not Boot ................61 Computer Does Not Recognize Drive ............62 Backup Program Does Not Recognize Drive..........62 Write Error ......................63 Hardware Error ....................63 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 8 Contents Appendix A Loading Revised Firmware Firmware Upgrade Methods ................65 Using Firmware Cartridges ................66 Index viii DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 9 Loading a Magazine..............28 Figure 11 Write-Protecting a DAT Cartridge........... 30 Figure 12 Write-Protect Switch ..............31 Figure 13 Front Panel LEDs................ 36 Figure 14 LCD Display Features..............41 Figure 15 Operating System DIP Switches..........48 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 10 Figures DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 11 Table 13 DIP Switch Settings ..............51 Table 14 DIP Switch Settings ..............53 Table 15 DIP Switch Settings ..............54 Table 16 DIP Switch Settings ..............55 Table 17 DIP Switch Configuration ............57 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 12 Tables DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 13 Preface The Quantum DAT 72 and DDS-4 tape autoloaders are fully integrated, intelligent, multi-cartridge tape systems that support the (Digital Data Storage) DDS-2 (DDS-4 autoloader only), DDS-3, DDS-4, and DAT 72 (DAT 72 autoloader only) 4mm tape formats. They include a magazine that can accommodate up to six (6) data cartridges.
  • Page 14 Notes emphasize important information related to the main topic. Caution: Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warnings indicate potential hazards to personal safety and Warning: are included to prevent injury. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 15 Preface Related Documents related to the DAT 72/DDS-4 6-Slot Autoloader User’s Guide Documents shown below: SCSI-2 Specification The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents...
  • Page 16 Preface Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: (949) 725-2100 or (800) 284-5101 Asia/Pacific Rim: (International Code) + 61 7 3839 0988 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848748...
  • Page 17 Precautions Before You Begin • Autoloader Components • Installing a Desktop Autoloader • Installing an Internal Autoloader Note: If you prefer more detailed instructions, see chapter 2, Installing the Autoloaders for drive installation instructions. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 18 Chapter 1 Overview, Quick Start Installation About this Autoloader About this Autoloader The Quantum DAT 72 and DDS-4 tape autoloaders are fully integrated, intelligent, multi-cartridge tape systems that support the (Digital Data Storage) DDS-2 (DDS-4 autoloader only), DDS-3, DDS-4, and DAT 72 (DAT 72 autoloader only) 4mm tape formats.
  • Page 19 Capacity and Transfer Rates The Quantum DAT 72 and DDS-4 autoloaders provide the following capacities and sustained data transfer rates, depending upon the type and length of tape media used. These capacities and transfer rates are based on an assumed 2:1 data compression rate.
  • Page 20 Chapter 1 Overview, Quick Start Installation Precautions Before You Begin Applications The Quantum DAT 72 and DDS-4 autoloaders are ideal for server and network/enterprise applications, including: • Backup of high-capacity hard drives or disk arrays • Automated storage management •...
  • Page 21 Power On Self Test (POST): Enabled • Host Operating System: Windows 98 SE/ME/XP/NT/2000/ Windows Server 2003 • SCSI Interface Compatibility: Ultra 2 Wide SCSI for DDS-4 and DAT 72 autoloader • Vendor ID: SEAGATE DAT DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 22 4 Connect a SCSI interface cable to the drive. 5 Be sure the tape drive is not the last device on the SCSI bus (the drive does not provide SCSI termination). 6 Connect a power cable to the drive. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 23 • Installing the Internal Autoloader Unpacking and Inspection Although Quantum autoloaders are inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking the autoloader. 1 Before you unpack the contents of your autoloader package, inspect the shipping containers for damage.
  • Page 24 5 Connecting the Power Cord Configuring the Table 2 below shows the default configuration for the desktop Desktop autoloader. Autoloader Table 2 Default Parameter Default Setting Configuaration SCSI ID Data Compression Enabled Media Recognition System (MRS) Verification Enabled DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 25 Setting the SCSI ID shows this switch, as well as the two SCSI interface connectors, on/off switch, and the power cord connector. Note: The autoloader must be restarted for any change in SCSI ID to take effect. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 26 If the autoloader is the last device or the only device in a SCSI chain, you Termination must install a terminating plug on the unused SCSI connector. See the following figure for two SCSI termination examples. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 27 The following sections describe how to install an internal autoloader. Internal Autoloader Installation The internal autoloader is installed horizontally in a 5.25-inch, full-height Summary drive bay. Installing the internal autoloader involves the following steps: 1 Configuring the Internal Autoloader DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 28 If these default settings are appropriate for your computer, skip to Mounting the Internal Autoloader. Changing Jumper Jumpers on the back of the internal drive let you change the following Settings drive settings (see figure 4 • SCSI ID • Parity checking DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 29 • SCSI termination power Power down the drive before changing jumper settings. Note: Changes take effect when the drive restarts. Figure 4 illustrates the jumper pins found on the back of the internal autoloader. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 30 Each SCSI device on a SCSI bus must have a unique SCSI ID. The SCSI controller or host adapter generally uses ID 7. In some systems, the boot drive uses ID 0 or ID 1. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 31 MRS checking (DDS-4 autoloader only) • POST diagnostics • Operating system settings • Wide/Narrow SCSI selection • Inquiry string Note: Power down the drive before changing DIP switch settings. Changes take effect when the drive restarts. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 32 Switch 3 ON: Drive reads from and writes to MRS media, and reads from but does not write to non-MRS media (default) • Switch 3 OFF: Drive reads from and writes to both MRS and non- MRS media. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 33 Seagate DDS tape drives. Mounting the The internal autoloader drive is mounted horizontally in a 5.25-inch, full- Internal height drive bay. Mount the drive using four M3.0 metric screws on the Autoloader DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 34 SCSI pin 1 on the drive’s SCSI connector. Pin 1 on the SCSI cable should be indicated by a colored stripe. The internal autoloader drive can be used with two types of SCSI interfaces: • Ultra2 SCSI (LVD) DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 35 SCSI device, attach the drive to the connector which is next to last on the SCSI chain and attach an LVD/single-ended multi- mode terminator to the last connector in the chain (see figure DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 36 Power Cord back of the drive. Figure 7 shows the location of the power connector. The recommended 4-pin power connector for the internal drive is an AMP 1-48024-0 housing with AMP 60617-1 pins or equivalent. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 37 Chapter 2 Installing the Autoloaders Installing the Internal Autoloader DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 38 Chapter 2 Installing the Autoloaders Installing the Internal Autoloader DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 39 Write-Protecting a DAT Cartridge and Magazine • Cleaning the Tape Path • Preparation for Shipping Using the Appropriate Media The DDS-4 and DAT 72 autoloaders are designed to use datagrade DAT cartridges, such as those listed in table DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 40 4 As each cartridge is identified by the autoloader, the cartridge’s slot number is displayed on the LCD. If there is no cartridge in a slot, the slot number will not be displayed. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 41 Apply just one label to the Never touch the exposed tape designated area on the cartridge. media with your fingers. Affixing more labels can jam the drive. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 42 Do not place any labels on the autoloader magazine, since this may cause the tape mechanism to jam. Loading a Cartridge Use only approved DAT cartridges in the autoloader. To load cartridges into the magazine, follow these steps: DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 43 Self Test (POST). 2 Hold the magazine so that the slot numbers are right-side-up. 3 Write-protect or write-enable the magazine as appropriate. For more information, refer to “Write-Protecting a DAT Cartridge and Magazine” on page 33. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 44 2 If the data cartridge is not write-protected, the operating system writes the updated copy of the tape log back to the tape. 3 The tape rewinds to the beginning-of-media (BOM) and is unthreaded. 4 The changer places the cartridge back into the magazine. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 45 However, the data can usually be read up to the point where the eject occurred. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 46 To write-enable the cartridge, slide the write-protect tab so the hole is closed. Figure 11 Write- Write enabled Write protected Write protected Write enabled Protecting a DAT Cartridge DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 47 When the cleaning threshold is exceeded, the autoloader will display the cleaning request in two ways: • The LCD display will show the message “CLEANING REQUIRED.” DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 48 Press the Eject button again to unload the magazine and remove the cleaning cartridge. 5 Record the date of the cleaning on the cleaning cartridge label. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 49 Preparation for Shipping Before shipping the autoloader, you must secure the autoloader door to prevent damage to the device. Follow the procedure below to secure the door as the last step before switching off the autoloader: DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 50 8 Tap the door to make sure it has been successfully locked. The door is now locked in the closed position and the autoloader is ready to be packed and shipped. The door is automatically unlocked when the autoloader is restarted. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 51 About the Operator Panel LCD Display • Configuring Autoloader Features Using the LCD Display Front Panel LEDs Figure 13 shows an example of the LEDs on the drive front panel of the DDS-4 and DAT 72 autoloaders. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 52 LCD display, to load a cartridge into the autoloader (after you have selected the cartridge using the Select button), or to confirm that you want to eject the magazine when there is a cartridge in the autoloader DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 53 (write error). Use a DDS cleaning cartridge to clean the drive. Drive Amber ON (Lit) Drive is reading or writing normally. A hardware fault has occurred Rapid Flashing and needs to be checked. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 54 Flashing rapidly A cleaning cartridge that has exceeded its useful life has been inserted into the drive. Replace the cleaning cartridge with a new approved DDS cleaning cartridge. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 55 Clean the drive heads using an approved DDS cleaning cartridge. If you reinsert the original data cartridge and the LED continues flashing, insert a new data cartridge and retry the operation. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 56 If your backup software issues a SCSI “Prevent Media Note: Removal” command, the Drive LED remains ON and the Eject button is disabled, so that the tape cannot be ejected accidentally. To eject the tape, use your backup software’s Eject command. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 57 The table on the following pages describes the messages that may be Messages shown on the LCD display. The messages are listed in alphabetical order. An “X” indicates the number of the currently active cartridge slot. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 58 Eject button has been pressed. Eject confirmation is required before the cartridge can be ejected. EJECT PREVENT The autoloader is preventing you from ejecting the magazine because the software has enabled PMR (Prevent Media Removal). DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 59 READY TAPE X There is a cartridge (from slot X) in the tape drive and the autoloader is ready to accept commands. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 60 The autoloader firmware is being updated. WAITING SELF TEST This message displays while the autoloader is performing a POST during startup. WRITE TAPE X The tape drive is writing to the data cartridge from slot X. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 61 In the CONTRST menu, you can make the LCD display brighter by Contrast Menu pressing the Enter button repeatedly until the desired contrast is displayed. To make the LCD darker, press the Select button repeatedly until the desired contrast is displayed. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 62 Door Menu In the DOOR menu, you can lock the autoloader door by selecting “LOCK” and pressing the Enter button. You can unlock it by selecting “UNLOCK” and pressing the Enter button. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 63 Configuration for Sun UNIX Environment • Configuration for SGI Environment • Troubleshooting Installations on the SGI Platform • Configuration for HP-UX Environment • Configuration for IBM AIX Environment • Configuration for SCO UNIX • Configuration for LINUX DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 64 Default settings shown Configuration for Novell Environment There are two possible ways to configure the DAT 72 and DDS-4 autoloader to work with the NetWare native backup application, depending on which tape driver you use. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 65 1 Look through the file and locate the database entry for the DEC TLZ07 DAT drive 2 Copy this entry and paste it later in the file, taking care to maintain the file syntax. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 66 5 Run the following command: . This takes the default ddr_config -c input file, ddr.dbase, and builds a new device database. The new device database is effective immediately, and there is no need to rebuild the kernel. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 67 4 Rebuild the kernel using the doconfig script. Then reboot the system. Configuration for Sun UNIX Environment Before using the DAT 72 or DDS-4 autoloader in a Sun UNIX environment, set the operating-system DIP switches as shown below: Table 13 DIP Switch Settings Setting DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 68 DAT 72 or DDS-4, add the following lines to the file st.conf in the directory /kernel/drv. tape-config-list= “SEAGATE DAT”,“SEAGATE DDS/4 DAT72”,“SEAGATE_DAT”; SEAGTE_DAT = 1,0x34,0,0xd639,4,0x00,0x8C,0x8C,0x8C,3; 2 After modifying the file st.conf, you must reconfigure the kernel by booting the system using the boot -r command. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 69 If the following error appears when trying to restore a cpio archive from Interchange another system, it is likely that a mistake was made in the installation Problems sequence: Byte swapped Data - re-try with correct device DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 70 7 SAM may detect that your HP-UX kernel lacks the drivers necessary to make use of your new tape drive. If so, within the “Device Driver Check” window, read the message and choose the appropriate DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 71 To configure AIX using the SMIT utility, use the following procedure: 1 Enter SMIT at the Tape Drive menu by typing “smit tape”. 2 Select “Add a tape drive”. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 72 If you enter the configuration information specified in step 5 of the configuration process, devices rmt0, rmt0.1, rmt0.2 and rmt0.3 will cause the drive to write in compressed mode. Using devices rmt0.4, rmt0.5, rmt0.6 and rmt0.7 will cause the drive to write with compression disabled. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 73 UnixWare 7.x Configuration for LINUX Before using the DAT 72 and DDS-4 autoloader in a LINUX environment, make sure the operating system configuration DIP switches (switches 5 through 8) are all set to ON. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 74 Chapter 5 Configuration for Novell and UNIX Configuration for LINUX DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 75 Drive Does Not Work • Power On Self Test Fails • Computer Does Not Boot • Computer Does Not Recognize Drive • Backup Program Does Not Recognize Drive • Write Error • Hardware Error DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 76 “Installing SCSI Termination” on page 19 and “Installing SCSI Termination” on page 26. Drive Does Not Work If the green Power-On LED on the desktop tape drive does not go ON, or if the internal tape drive does not work: DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 77 4 The computer has two SCSI host adapters installed whose resources are conflicting with each other. Remove the conflicting device or consult the documentation that came with the device for suggestions about resolving the problem. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 78 • If the Device Manager does not list the drive, the drive may not be installed or configured properly. Check your drive installation and configuration. DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 79 Write Error If the Media LED is flashing, a write error has occurred. 1 Use a Quantum-qualified DDS cleaning cartridge to clean the tape heads (see “Cleaning the Tape Path” on page 34). 2 Try to run a short backup and verify.
  • Page 80 Chapter 6 Troubleshooting Hardware Error DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 81 Using the diagnostic software provided on your Tape Resource CD or available at: http://www.quantum.com/support. This software uploads a firmware file via SCSI from your host computer to the tape drive. • Using Quantum OEM firmware cartridges DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 82 Using Firmware Cartridges The following procedure describes how to upgrade the tape drive firmware using a firmware upgrade tape cartridge. Firmware upgrade cartridges are available only to qualified Quantum OEM customers. Contact your sales representative for information. Note: The firmware can also be upgraded from a host computer via the SCSI connection using software available at http:// www.quantum.com/support.
  • Page 83 2 LEDs 35 Cartridges 25 Drive does not work 60 appropriate 23 Drive LED 40 firmware 66 loading 26 write-protecting 30 Components on front panel 4 Computer does not Eject button 63 boot 61 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 84 SCSI II specification xv SCSI termination problems 60 LEDs 35 Drive 40 Media 39 summary 37 Tape cartridges Loading a cartridge 26 appropriate 23 handling 25 loading 26 write-protecting 30 Tape drive Media LED 39 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 85 Drive does not work 60 hardware error 63 missing or damaged parts 60 Power-On Self-Test fails 61 SCSI ID problems 60 SCSI termination problems 60 write error 63 Unpacking 7 Write error 63 Write-protecting a cartridge 30 DAT 72/DDS-4 6-Slot Autoloader User’s Guide...
  • Page 86 Index DAT 72/DDS-4 6-Slot Autoloader User’s Guide...