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Appendix A - Troubleshooting
The Developers Toolkit Software is supplied with the Sealevel Systems adapter
and will be used in the troubleshooting procedures. Using this software and
following these simple steps can eliminate most common problems without the
need to call Technical Support.
1. Identify all I/O adapters currently installed in your system. This includes
your on-board serial ports, controller cards, sound cards etc. The I/O
addresses used by these adapters, as well as the IRQ (if any) should be
identified.
2. Configure your Sealevel Systems adapter so that there is no conflict with
currently installed adapters. No two adapters can occupy the same I/O
address.
3. Make sure the Sealevel Systems adapter is using a unique IRQ. While the
Sealevel Systems adapter does allow the sharing of IRQs, many other
adapters (i.e. SCSI adapters and on-board serial ports) do not. The IRQ is
typically selected via an on-board header block. Refer to the section on
Card Setup and the Control/Status port for help in choosing an I/O address
and IRQ.
4. Make sure the Sealevel Systems adapter is securely installed in a 16-bit
slot.
5. Use the supplied software and User Manual to verify that the Sealevel
Systems adapter is configured correctly. The supplied software contains a
diagnostic program "SSDR56" that will verify if an adapter is configured
properly. This diagnostic program is written with the user in mind and is
easy to use. Refer to the "README.txt" file on the supplied software for
detailed instructions on using "SSDR56".
6. The following are known I/O conflicts:
•
The 278 and 378 settings may conflict with your printer I/O
adapter.
•
3B0 cannot be used if a Monochrome adapter is installed.
•
3F8-3FF is typically reserved for COM1:
•
2F8-2FF is typically reserved for COM2:
•
3E8-3EF is typically reserved for COM3:
•
2E8-2EF is typically reserved for COM4:
Sealevel Systems ROUTE 56
Appendix A - Troubleshooting
Page 15
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