Index - Nortel IP Phone 2004 User Manual

Index

A
About the IP Phone 2004 7
Activity code 23
Agent and MQA login options 17
Agent and Supervisor features 15
Agent features 21
Agent key 31
Agent login 15
Answer ACD calls 21
Answer Agent 30
Answer Emergency 32
Attendant 41
AutoDial 41
B
Basic features 8
C
Call Agent 32
Contact your supervisor 27
Copy key 41
D
Date/Time display 41
Default login 19
Directory key 12, 41
Directory Number (DN) 41
E
Emergency 24
Expand to PC key 13, 41
F
Fastbusy signal 42
Feature display 42
Fixed key 42
G
Goodbye key 10, 42
H
Handsfree 42
Headset key 12, 42
Hold key 10, 42
I
InCalls key 10
Indicator status 43
Information display 42
Information line 42
Interflow 33
Interrupted dial tone 43
IP Phone Key Expansion Module
(KEM) 39, 43
L
Line (DN) key 10
Local Area Network 7
Login with Agent ID and MQA 16
M
Meridian 1 43, 45
Message (Inbox) 10, 43
Message waiting indicator 13, 43
Index
47