Index - Nortel 2002 User Manual

Index

A
About the IP Phone 2002 7
Activity code 23
Agent and Supervisor features 15
Agent features 21
Agent key 30
Agent logout 20
Answer ACD calls 21
Answer Agent 29
Answer Emergency 30
Attendant 35
AutoDial 35
B
Basic features 7
C
Call Agent 31
Communication Server 1000 35
Contact your supervisor 26
D
Date/Time display 35
Default login 19
Directory key 12, 35
Directory number 35
E
Emergency 24
Expand to PC key 13, 35
F
Fastbusy signal 35
Feature display 36
Fixed key 36
Force Call 22
G
Goodbye key 10, 36
H
Handsfree 36
Headset key 12, 36
Hold key 10, 36
I
InCalls key 9
Indicator status 37
Information display 36
Information line 36
Interflow 31
Interrupted dial tone 36
IP Phone Key Expansion Module
(KEM) 37
L
Line (DN) key 10
Login with Agent ID and MQA 16
M
Meridian 1 37, 39
Message (Inbox) 10, 37
Message waiting indicator 13, 37
Index
41