Synway SBO Series User Manual
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Synway SBO Series User Manual

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Synway SBO Series Gateway
Gateway
SBO500
Gateway
SBO2000
Version 1.6.5
Synway Information Engineering Co., Ltd
www.synway.net

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  • Page 1 Synway SBO Series Gateway Gateway SBO500 Gateway SBO2000 Version 1.6.5 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    IP to IP CallerID ......................48 3.6.2 IP to IP CalleeID .....................50 System Tools ....................51 3.7.1 Network ........................52 3.7.2 Management......................54 3.7.3 IP Routing Table......................57 3.7.4 Access Control......................58 3.7.5 Centralized Manage....................60 SMG SBO Series Gateway User Manual (Version 1.6.5) Page i...
  • Page 3 Upgrade ........................70 3.7.18 Change Password ....................71 3.7.19 Device Lock ......................71 3.7.20 Restart ........................72 Chapter 4 Typical Applications ............73 Appendix A Technical Specifications..........76 Appendix B Troubleshooting ..............77 Appendix C Technical/sales Support ..........78 SMG SBO Series Gateway User Manual (Version 1.6.5) Page ii...

  • Page 4: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.

  • Page 5: Revision History

    New revision Version 1.6.3 2016-01 New revision Version 1.6.4 2016-09 New revision Version 1.6.5 2017-06 New revision Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SMG SBO Series Gateway User Manual (Version 1.6.5) Page iv...

  • Page 6: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SBO Series Gateway! The Synway SBO series gateway products (hereinafter referred to as ‘SBO gateway’) are mainly used for connecting IP or enterprise PBX with the IP telephony network or IP PBX. It provides such functions as transcoding, routing, number filtration, number manipulation and so on.

  • Page 7: Feature List

    The SBO gateway features 1U rackmount design and integrates embedded LINUX system within the POWERPC+DSP hardware architecture. It has 2 Kilomega-Ethernet ports (NET1 and NET2) on the chassis. See the figures below for product appearance： SMG SBO Series Gateway User Manual (Version 1.6.5) Page 2...
  • Page 8 Power 2 Indicator Run Indicator Figure 1-5 Front View for SBO2000 220V AC Power2 220V AC Power1 Grouding Stud Console Power1 Key Power2 Key Figure 1-6 Rear View for SBO2000 SMG SBO Series Gateway User Manual (Version 1.6.5) Page 3...
  • Page 9 The figure below illustrates the signal definition of the console port on the gateway. Gateway RX Gateway TX Figure 1-8 Console Port Signal Definition SMG SBO Series Gateway User Manual (Version 1.6.5) Page 4...

  • Page 10: Alarm Info

    During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal. If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Go to Appendix C Technical/sales Support to find the contact way. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 5...

  • Page 11: Chapter 2 Quick Guide

    3.2.2 IP Status for detailed introductions. Step 8: Set routing rules for calls. Note: For your easy understanding and manipulation, all examples given in this step do not involve registration. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 6...
  • Page 12 If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Otherwise it may lead to a drop in performance or unexpected errors. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 7...

  • Page 13: Chapter 3 Web Configuration

    ‘System Tools  Change Password’ on the WEB interface. For detailed instructions, refer to 3.7.18 Change Password. After login, you can see the main interface as below. Figure 3-2 Main Interface SMG SBO Series Gateway User Manual (Version 1.6.5) Page 8...

  • Page 14: Operation Info

    Operation Info includes five parts: System Info, IP Status, Call Count, Call Count and Warning Info, showing the current running status of the gateway. See Figure 3-3. Figure 3-3 Operation Info SMG SBO Series Gateway User Manual (Version 1.6.5) Page 9...

  • Page 15: System Info

    DNS server address of NET 1 or NET 2. ， Receive Packets The amount of receive/transmit packets after the gateway’s startup, including three Transmit Packets categories: All, Error and Drop. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 10...
  • Page 16 Current version of the gateway service. Uboot Current version of Uboot. Kernel Current version of the system kernel on the gateway. Firmware Current version of the firmware on the gateway. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 11...

  • Page 17: Ip Status

    Displays the channel state in real time. You can move the mouse onto the channel State state icon for detailed information about the channel and the call, such as: call SMG SBO Series Gateway User Manual (Version 1.6.5) Page 12...
  • Page 18 Search button, the gateway does a fuzzy search and locates that the ongoing call whose CalledID contains the character 114 occurs on Channel 10 of Channel Group 1. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 13...
  • Page 19 Synway Information Engineering Co., Ltd Figure 3-6 Search Calls SMG SBO Series Gateway User Manual (Version 1.6.5) Page 14...

  • Page 20: Call Monitor

    Note: If a channel has been monitored from the very beginning, the monitoring, even if not yet cancelled, will terminate once the channel is removed from the monitor list. Note: This feature is unavailable for SBO2000. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 15...

  • Page 21: Call Count

    SIP status code is 487. Total number of the calls which fail as the called party has been occupied and Busy replies a busy message. The corresponding SIP status code is 603. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 16...

  • Page 22: Warning Information

    Note: This feature is unavailable for SBO2000. 3.2.5 Warning Information Figure 3-9 Warning Information Interface See Figure 3-9 for the Warning Information interface. All the warning information will be output SMG SBO Series Gateway User Manual (Version 1.6.5) Page 17...

  • Page 23: Sip Settings

    SIP; SIP Account is used for registering SIP accounts to the SIP server; SIP Trunk Group is to manage SIP trunks by group; and Media is to set the RTP port and the payload type. Figure 3-10 SIP Settings SMG SBO Series Gateway User Manual (Version 1.6.5) Page 18...

  • Page 24: Sip Settings

    Synway Information Engineering Co., Ltd 3.3.1 SIP Settings SMG SBO Series Gateway User Manual (Version 1.6.5) Page 19...
  • Page 25 Synway Information Engineering Co., Ltd SMG SBO Series Gateway User Manual (Version 1.6.5) Page 20...
  • Page 26 SIP Encryption an encryption criterion and setting a key. By default it is disabled. The criterion used to encrypt the SIP signal. At present only VOS1.1 is Encryption Criterion supported. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 21...
  • Page 27 The work period for the gateway. You can specify a certain period for the Working Period, Period gateway to make calls. By default, the gateway is allowed to make calls any time in the day (24 Hours). SMG SBO Series Gateway User Manual (Version 1.6.5) Page 22...

  • Page 28: Sip Trunk

    3.3.2 SIP Trunk By default, there is no available SIP trunk information. Click Add New to add a new SIP trunk. See Figure 3-12 for the SIP trunk adding interface. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 23...
  • Page 29 Maximum number of voice channels for the outgoing calls allocated by the SIP Resource trunk to the gateway. Incoming Voice Maximum number of voice channels for the incoming calls allocated by the SIP Resource trunk to the gateway. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 24...
  • Page 30 Click Modify in Figure 3-13 to modify a SIP trunk. See Figure 3-14 for the SIP trunk modification interface. The configuration items on this interface are the same as those on the Add New SIP Trunk interface. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 25...

  • Page 31: Sip Register

    To clear all SIP trunks at a time, click the Clear All button in Figure 3-13. 3.3.3 SIP Register By default, there is no SIP register available on the gateway. Click Add New to add them manually. See Figure 3-15. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 26...
  • Page 32 Address of the SIP server to which the SIP trunk is registered. Register Port The signaling port of the SIP trunk. Domain Name Domain name of the gateway used for SIP registry. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 27...
  • Page 33 Click Modify in Figure 3-16 to modify a SIP register. The configuration items on the SIP Register Modification Interface are the same as those on the Add New SIP Register interface. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 28...

  • Page 34: Sip Account

    To clear all SIP registers at a time, click the Clear All button in Figure 3-16. 3.3.4 SIP Account By default, there is no SIP account available on the gateway. Click Add New to add them manually. See Figure 3-18. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 29...
  • Page 35 “Time Limit for IMS Outgoing Calls” under SIP Settings is enabled. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. See Figure 3-19 for the SIP Account Settings Interface SMG SBO Series Gateway User Manual (Version 1.6.5) Page 30...

  • Page 36: Sip Trunk Group

    Figure 3-19. 3.3.5 SIP Trunk Group By default, there is no SIP trunk group available on the gateway. Click Add New to add them manually. See Figure 3-21. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 31...
  • Page 37 ‘SIP Trunks’ in Figure 3-22. After configuration, click Save to save the settings into the gateway or click Cancel to cancel the settings. See Figure 3-22 for the SIP Trunk Group Setting Interface. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 32...
  • Page 38 Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected. To clear all SIP trunk groups at a time, click the Clear All button in Figure 3-22. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 33...

  • Page 39: Media Settings

    Refer to 3.7.20 Restart for detailed instructions. The table below explains the items shown in Figure 3-24. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 34...
  • Page 40 Sets the maximum delay increased during a silence period. Range of value: 0~280, calculated by ms, with the default value of 30, JitterIncreaseMax Note: Only when JitterMode is set to Adaptive Mode will this item be shown. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 35...

  • Page 41: Route Settings

    20 /40 / 60 / 80 / 100 OPUS(8K) 10 / 20 / 40 / 60 3.4 Route Settings Route Settings is used to specify the routing rules for calls from IPIP. See Figure 3-25. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 36...

  • Page 42: Routing Parameters

    3.4.2 IP to IP By default, there is no IPIP routing rule available on the gateway. Click Add New to add them manually. See Figure 3-27 for the IPIP routing rule adding interface. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 37...
  • Page 43 SIP trunk group from where the call is initiated. This item can be set to a specific Call Initiator SIP trunk group or SIP Trunk Group [ANY] which indicates any SIP trunk group. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 38...
  • Page 44 The configuration items on this interface are the same as those on the Add  New Routing Rule (IP IP) interface. Note that the item Index cannot be modified. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 39...

  • Page 45: Number Filter

    To clear all routing rules at a time, click the Clear All button in Figure 3-28. 3.5 Number Filter Number Filter includes four parts: Whitelist, Blacklist, Number Pool and Filtering Rule. See Figure 3-30. Figure 3-30 Number Filter Interface SMG SBO Series Gateway User Manual (Version 1.6.5) Page 40...

  • Page 46: Whitelist

    A new CallerID/CalleeID whitelist can be added by the Add New button. See Figure 3-32, Figure 3-33 for CallerID/CalleeID whitelist adding interface. Figure 3-32 Add New CallerIDs in Whitelist Interface SMG SBO Series Gateway User Manual (Version 1.6.5) Page 41...
  • Page 47 3-35 for CallerIDs/CalleeIDs on the Whitelist Modification interface. The configuration items on this interface are the same as those on the Add New CallerIDs/CalleeIDs in Whitelist interface. The item Group No. cannot be modified. Figure 3-34 Modify CallerIDs in Whitelist SMG SBO Series Gateway User Manual (Version 1.6.5) Page 42...

  • Page 48: Blacklist

    Whitelist Setting interface (Figure 3-32, Figure 3-33). Note: The lacklist has a higher priority than the whitelist. That is, if the same number exists in both blacklist and whitelist, the number in blacklist has priority. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 43...

  • Page 49: Number Pool

    Click Modify in Figure 3-37 to modify the number pool. See Figure 3-39 for the number pool modification interface. The configuration items on this interface are the same as those on the Add SMG SBO Series Gateway User Manual (Version 1.6.5) Page 44...

  • Page 50: Filtering Rule

    See Figure 3-40 for the Filtering Rule Setting Interface. A new filtering rule can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-41 for the Filtering Rule Adding interface. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 45...
  • Page 51 Select a Group No. which is set in the blacklist from the number pool as the CallerID Blacklist pool in blacklist. CalleeID Pool in Select a Group No. which is set in the whitelist from the number pool as the CalleeID Whitelist pool in whitelist. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 46...
  • Page 52 The configuration items on this interface are the same as those on the Add New Filtering Rule interface. Figure 3-42 Modify Filtering Rule Interface To delete a filtering rule, check the checkbox before the corresponding index in Figure 3-40 and SMG SBO Series Gateway User Manual (Version 1.6.5) Page 47...

  • Page 53: Number Manipulation

    By default, there is no IPIP CallerID manipulation available on the gateway. Click Add New to add them manually. See Figure 3-44 for the IPIP CallerID manipulation rule adding interface. Figure 3-44 Add IPIP CallerID Manipulation Rule SMG SBO Series Gateway User Manual (Version 1.6.5) Page 48...
  • Page 54 CallerID manipulation rule modification interface. The configuration items on this interface are the  same as those on the Add IP IP CallerID Manipulation Rule interface. Note that the item Index cannot be modified. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 49...

  • Page 55: Ip To Ip Calleeid

    IPIP CalleeID manipulation interface. The configuration items on this interface are the same  as those on IP IP CallerID Manipulation Interface (Figure 3-45). Figure 3-47 IPIP CalleeID Manipulation Interface SMG SBO Series Gateway User Manual (Version 1.6.5) Page 50...

  • Page 56: System Tools

    System Tools is mainly for gateway maintenance. It provides such features as IP modification, time synchronization, data backup, log inquiry and connectivity check. See Figure 3-48 for details. Figure 3-48 System Tools SMG SBO Series Gateway User Manual (Version 1.6.5) Page 51...

  • Page 57: Network

    Note: 1. The two configuration items IP Address and Default Gateway cannot be the same for NET 1 and NET 2. 2. By default, Speed and Duplex Mode is hidden, set to Automatic Detection. You can SMG SBO Series Gateway User Manual (Version 1.6.5) Page 52...
  • Page 58 After configuration, click Save to save the above settings into the gateway or click Reset to restore the configurations. After changing the IP address, you shall log in the gateway again using your new IP address. Note: The BOND setting is unsupported by SBO2000. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 53...

  • Page 59: Management

    Synway Information Engineering Co., Ltd 3.7.2 Management SMG SBO Series Gateway User Manual (Version 1.6.5) Page 54...
  • Page 60 Synway Information Engineering Co., Ltd SMG SBO Series Gateway User Manual (Version 1.6.5) Page 55...
  • Page 61 NTP Server Address, Synchronizing Cycle and Time Zone in case NTP is enabled. By default, NTP is disabled. NTP Server Address Sets the Server address for NTP time synchronization. Synchronizing Cycle Sets the cycle for NTP time synchronization. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 56...

  • Page 62: Ip Routing Table

    The corresponding network port of the routing. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. See Figure 3-52 for the Routing Table List. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 57...

  • Page 63: Access Control

    Click Add New to add a new piece of SMG SBO Series Gateway User Manual (Version 1.6.5) Page 58...
  • Page 64 However, when the gateway restarts or the configuration is leading-in, you need not click the Apply button and the commands will get valid automatically. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 59...

  • Page 65: Centralized Manage

    Sets the centralized management protocol. It only supports SNMP currently. Management Protocol Sets the version of SNMP, three options available: V1, V2 and V3, with the default SNMP Version value of V2. SNMP Server Address IP address of SNMP. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 60...

  • Page 66: Sip Account Generator

    Click Download to check the generated SIP account. Note: As to the upload file, only the txt. format is supported at present, and the SIP account and password must be separated by “,”. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 61...

  • Page 67: Configuration File

    ShConfig.ini. You can modify these configurations on the interface directly, and then click Save to save the above settings into the gateway or click Reset to restore the configurations. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 62...

  • Page 68: Signaling Capture

    Stop to stop data recording and download the recorded data. Click Clean Data to clean all the recording files and captured packages. Click Download Log to download such logs as core files, configuration files, error information and so on. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 63...

  • Page 69: Signaling Call Test

    The table below explains the configuration items shown in the above figure. Item Description Test Type The source trunk type for signaling call test. SIP Trunk Group No. The SIP trunk group number you are required to select. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 64...

  • Page 70: Signaling Call Track

    Message” field; click Stop to stop the call track; click Filter to filter the trace logs according to the condition you set; click Clear to clear all trace logs; click download to download trace logs. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 65...

  • Page 71: Network Speed Tester

    Click start, it will select an optimal outer net to do the test. All the testing information will be displayed in the Info column. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 66...

  • Page 72: Ping Test

    The information returned during the Ping test, helping you to learn the network Info connection status between the gateway and the destination address. After configuration, click Start to execute the Ping test; click End to terminate it immediately. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 67...

  • Page 73: Tracert Test

    The information returned during the Tracert test, helping you to learn the detailed Info information about the jumps between the gateway and the destination address. After configuration, click Start to execute the Tracert test; click End to terminate it immediately. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 68...

  • Page 74: Modification Record

    Figure 3-66. Click Download to download the record file. 3.7.15 Backup & Upload Figure 3-67 Backup & Upload Interface See Figure 3-67 for the Backup and Upload interface. To back up data to your PC, you shall first SMG SBO Series Gateway User Manual (Version 1.6.5) Page 69...

  • Page 75: Factory Reset

    Wait for a while and the gateway will finish the upgrade automatically. Note that clicking Reset can only delete the selected update file but not cancel the operation of Update. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 70...

  • Page 76: Change Password

    Click Lock after setting and the device lock interface will be locked. To unlock the interface, enter your password (just the lock password) and click the Unlock button. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 71...

  • Page 77: Restart

    See Figure 3-73 for the Restart interface. Click Restart on the service restart interface to restart the gateway service or click Restart on the system restart interface to restart the whole gateway system. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 72...

  • Page 78: Chapter 4 Typical Applications

    Synway Information Engineering Co., Ltd Chapter 4 Typical Applications Internet IMS Server Gateway IP PBX IP Phone IP Phone Router Figure 4-1 Application 1 Configure SIP Settings. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 73...
  • Page 79 Synway Information Engineering Co., Ltd Figure 4-2 Add the IP addresses of the SIP terminal. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 74...
  • Page 80 Set number manipulation rules. When the gateway receives a call from IP, it will first check the CalleeID prefix. If the CalleeID prefix is 7 or 8, the gateway will delete it before routing the call to the corresponding SIP trunk group. Figure 4-7 SMG SBO Series Gateway User Manual (Version 1.6.5) Page 75...

  • Page 81: Appendix A Technical Specifications

    Stop bit: 1 bit 8kHz Parity unsupported Safety Flow control unsupported Lightning resistance: Level 4 Note: Follow the above settings to configure the console port; or it may work abnormally. SMG SBO Series Gateway User Manual (Version 1.6.5) Page 76...

  • Page 82: Appendix B Troubleshooting

    NET1: 192.168.1.101 NET2: 192.168.0.101 In what cases can I conclude that the SBO gateway is abnormal and turn to Synway’s technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, and such error still exists even after you restart the device or restore it to factory settings.

  • Page 83: Appendix C Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...

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