Synway SMG2030 User Manual
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Synway SMG2030 User Manual

Smg series digital gateway
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Synway SMG Series Digital Gateway
SMG2030
SMG2060
SMG2120
SMG3008
SMG3016
Digital Gateway
Version 1.6.0
Synway Information Engineering Co., Ltd
www.synway.net

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  • Page 1 Synway SMG Series Digital Gateway SMG2030 SMG2060 SMG2120 SMG3008 SMG3016 Digital Gateway Version 1.6.0 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration ................iv Revision History ..................v Chapter 1 Product Introduction ............1 Typical Application ..................1 Feature List ....................2 Hardware Description ..................3 Alarm Info ...................... 5 Chapter 2 Quick Guide ..............
  • Page 3 Synway Information Engineering Co., Ltd ISDN Settings ....................69 3.6.1 ISDN ........................70 3.6.2 Number Parameter ....................72 3.6.3 Redirecting Number ....................73 3.6.4 Add Gateway ......................73 SS1 Settings ....................75 Fax Settings ....................76 3.8.1 Fax .......................... 77 Route Settings .....................
  • Page 4 Synway Information Engineering Co., Ltd Appendix B Troubleshooting ............131 Appendix C ISUP (ISDN) Pending Cause to SIP Status Code ..132 Appendix D TUP Pending Cause to SIP Status Code ..... 134 Appendix E Technical/sales Support ..........135 SMG Series Digital Gateway User Manual (Version 1.6.0)

  • Page 5: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.

  • Page 6: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.3.0 2014-06 Initial publication. Version 1.3.1 2014-08 New revision Version 1.3.2 2014-10 New revision Version 1.5.0 2014-12 Add description on the new series SMG3016 Version 1.5.1 2015-01 Add description on the new series SMG3008 Version 1.6.0...

  • Page 7: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SMG Series Digital Gateway! The Synway SMG series digital gateway products (hereinafter referred to as ‘SMG digital gateway’) are mainly used for connecting PSTN or enterprise PBX with the IP telephony network or IP PBX.

  • Page 8: Feature List

    Synway Information Engineering Co., Ltd 1.2 Feature List Basic Features Description Call initiated from PSTN to a designated SIP trunk, via routing and number PSTN Call manipulation. Call initiated from IP to a designated PCM trunk, via routing and number IP Call manipulation.

  • Page 9: Hardware Description

    Synway Information Engineering Co., Ltd SysLog Type Three options available: ERROR, WARNING, INFO 1.3 Hardware Description The SMG digital gateway features 1U rackmount design and integrates embedded LINUX system within the POWERPC+DSP hardware architecture. It has 1/2/4/8/16 E1/T1 ports and 2 Kilomega-Ethernet ports (LAN1 and LAN2) on the chassis.
  • Page 10 Synway Information Engineering Co., Ltd 220V AC Power2 220V AC Power1 Grounding Stud E1/T1 Power1 Key Interface Power2 Key Figure 1-6 Rear View Note: The left view for SMG3000 series is same as that for SMG2000 series, refer to Figure 1-4.

  • Page 11: Alarm Info

    Synway Information Engineering Co., Ltd Indicates the synchronization status of E1/T1 channels. It will light up and keep on Channel Indicators if E1/T1 is synchronized; otherwise, it will go out. Note: The console port is used for debugging. While connection, the transmitting and receiving lines of the gateway and the remote device should be cross-linked.

  • Page 12: Chapter 2 Quick Guide

    Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the SMG digital gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things.
  • Page 13 Synway Information Engineering Co., Ltd Figure 2-1 Pin Layout for E1 Interface Step 6: Log in the gateway. Enter the original IP address (LAN 1: 192.168.1.101 or LAN 2: 192.168.0.101) of the SMG digital gateway in the browser to go to the WEB interface. The original username and password of the gateway are both „admin‟.
  • Page 14 Synway Information Engineering Co., Ltd Step 5: Modify the current CIC routing rule or click the „Add New‟ button below the ISUP_CIC routing rule list to add a new CIC routing rule. Select the DPC configured in Step 4 for „DPC‟, fill in „CIC_PCM‟...
  • Page 15 Synway Information Engineering Co., Ltd you may adopt the default value of the configuration items on this interface. Note: After configuring the SS1 interface, you shall restart the service to validate the settings. Refer to 3.12.17 Restart for detailed instructions.
  • Page 16 Synway Information Engineering Co., Ltd the number 123. Situation 2: PSTN  IP Step 1: Configure the called party numbers which are received from PSTN and will be processed by the gateway. Refer to „Advanced Settings  Number-receiving Rule‟ for detailed instructions.
  • Page 17 Synway Information Engineering Co., Ltd technicians for help. Otherwise it may lead to a drop in performance or unexpected errors. SMG Series Digital Gateway User Manual (Version 1.6.0) Page 11...

  • Page 18: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both „admin‟. You can change the username and the password via „System Tools ...

  • Page 19: Operation Info

    Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes four parts: System Info, PSTN Status, SS7 Server and Call Count, showing the current running status of the gateway. See Figure 3-3. Figure 3-3 Operation Info 3.2.1 System Info Figure 3-4 System Info Interface See Figure 3-4 for the system info interface.
  • Page 20 Synway Information Engineering Co., Ltd information. The table below explains the items shown in Figure 3-4. Item Description MAC Address MAC address of LAN 1 or LAN 2. The three parameters from left to right are IP address, subnet mask and default IP Address gateway of LAN 1 or LAN 2.

  • Page 21: Pstn Status

    Synway Information Engineering Co., Ltd 3.2.2 PSTN Status Figure 3-5 PSTN Status Interface for E1 Lines Figure 3-6 PSTN Status Interface for T1 Lines See Figure 3-5 and Figure 3-6 for the PSTN status interface which shows the real-time status of each PCM on the gateway, including line synchronization, signaling link information and channel states.
  • Page 22 Synway Information Engineering Co., Ltd Frame synchronization normal. The synchronization Frame Sync status is 0x0. Configuration errors or hardware failure. You can move the mouse onto the icon for the hexadecimal value for synchronization status which consists of 16 bits and bit 0 is the lowest valid bit. If the bit value is equal to 0, it indicates that the synchronization status is normal;...
  • Page 23 Synway Information Engineering Co., Ltd Circuit Reset The circuit is being reset. Idle The channel is available. The channel is blocked by the local application program Local Block and cannot receive incoming calls. The channel is blocked by the specific circuit/circuit...

  • Page 24: Ss7 Server

    Synway Information Engineering Co., Ltd 3.2.3 SS7 Server Users can see the SS7 Server option in the menu only when the configuration item Signaling Protocol on the PCM settings interface is set to SS7-TUP or SS7-ISUP. Figure 3-8 SS7 Server Info Interface See Figure 3-8 for the SS7 server info interface.
  • Page 25 Synway Information Engineering Co., Ltd If this item is ticked, the received/sent messages displayed on this interface will be translated automatically in the following format: Date Time Total number Signaling link number# SIO Content For the TUP messages, SIO is just „TUP‟ (0x84), followed by the message content.
  • Page 26 Synway Information Engineering Co., Ltd IP address of the client. You can click the link of the IP address to visit the WEB IP Address interface of the client. Whether the client has been successfully connected to the gateway, including two Network states: Connected and Disconnected (or no display).
  • Page 27 Synway Information Engineering Co., Ltd service 5: L3 sends a command to stop signaling processor error rate too high failure during course of initial positioning, fail to enter a normal position Timer timeout 9: positioned and ready, receive the interrupt signal of...

  • Page 28: Call Count

    Synway Information Engineering Co., Ltd 3.2.4 Call Count Figure 3-9 Call Count Interface See Figure 3-9 for the call count Interface. The above list shows the detailed information about all the calls counted from the startup of the gateway service to the latest open or refresh of this interface.

  • Page 29: Voip Settings

    Synway Information Engineering Co., Ltd Cancelled by calling Total number of the calls which are cancelled by the calling party. party Total number of the calls which fail as the called party has been occupied and User busy replies a busy message.

  • Page 30: Sip Settings

    Synway Information Engineering Co., Ltd 3.3.1 SIP Settings SMG Series Digital Gateway User Manual (Version 1.6.0) Page 24...
  • Page 31 Synway Information Engineering Co., Ltd Figure 3-11 SIP Settings Interface See Figure 3-11 for the SIP settings interface where you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.

  • Page 32: Sip Trunk

    Synway Information Engineering Co., Ltd Sets the priority of the voice media for DSCP. The voice media with a bigger value Voice Media has a higher priority. The value range is 0~63, with the default value of 46. Sets the priority of the signal control for DSCP. The signal control with a bigger Signal Control value has a higher priority.

  • Page 33: Sip Register

    Synway Information Engineering Co., Ltd Item Description Index The unique index of each SIP trunk. Address of the SIP trunk, i.e. the IP address or domain name of the remote SIP Remote Address terminal which will establish call conversation with the gateway.
  • Page 34 Synway Information Engineering Co., Ltd Figure 3-15 SIP Register Configuration Interface See Figure 3-15 for the SIP Register Configuration interface. By default, there is no SIP register available on the gateway. Click Add New to add them manually. See Figure 3-16.
  • Page 35 Synway Information Engineering Co., Ltd Register Port The signaling port of the SIP trunk. Domain Name Domain name of the gateway used for SIP registry. Validity period of the SIP registry. Once the registry is overdue, the gateway should Register Expires be registered again.

  • Page 36: Sip Account

    Synway Information Engineering Co., Ltd Figure 3-18 SIP Register Modification Interface To delete a SIP register, check the checkbox before the corresponding index in Figure 3-17 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 37 Synway Information Engineering Co., Ltd SIP account adding interface. Figure 3-20 Add New SIP Account The table below explains the items shown in above figures. Item Description Index The unique index of each SIP account. SIP Trunk No. The number of the SIP trunk to which the SIP account is registered.

  • Page 38: Sip Trunk Group

    Synway Information Engineering Co., Ltd New SIP Account interface. Figure 3-21 Modify SIP Account To delete a SIP account, check the checkbox before the corresponding index in Figure 3-19 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 39 Synway Information Engineering Co., Ltd Figure 3-23 Add New SIP Trunk Group The table below explains the items shown in Figure 3-23. Item Description The unique index of each SIP trunk group, which is mainly used in the configuration Index of routing rules and number manipulation rules to correspond to SIP trunk groups.
  • Page 40 Synway Information Engineering Co., Ltd Figure 3-24 Modify SIP Trunk Group To delete a SIP trunk group, check the checkbox before the corresponding index in Figure 3-22 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 41: Media Settings

    Synway Information Engineering Co., Ltd 3.3.6 Media Settings Figure 3-25 Media Settings Interface See Figure 3-25 for the media settings interface where you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 42 Synway Information Engineering Co., Ltd Supported RTP port range for the IP end to establish a call conversation, with the RTP Port Range lower limit of 2000 and the upper limit of 60000 and the difference between larger than 512. The default value is 6000-10000.

  • Page 43: Pcm Settings

    Synway Information Engineering Co., Ltd Priority for choosing the CODEC in an SIP conversation. The Priority smaller the value is, the higher the priority will be. Seven optional CODECs are supported: G711A, G711U, CODEC G729AB, G723, G722, AMR and iLBC.

  • Page 44: Pstn

    Synway Information Engineering Co., Ltd 3.4.1 PSTN Figure 3-27 PSTN Settings Interface See Figure 3-27 for the PSTN Settings interface. The table below explains the items shown in the above figure. Item Description Actual type of the line connected with the E1/T1 interface on the gateway. Currently, Interface only E1/T1 is supported.

  • Page 45: Circuit Maintenance

    Synway Information Engineering Co., Ltd After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations. If a dialog box pops up after you save your settings asking you to restart the service, do it immediately to apply the changes. Refer to 3.12.17 Restart...
  • Page 46 Synway Information Engineering Co., Ltd The signaling protocol applied on the digital trunk. It includes ISDN User Side, ISDN Network Side, SS7-TUP, SS7-ISUP, and SS1 in E1, and only includes ISDN User Side, ISDN Network Side in T1. Note: 1, Changing the interface type from E1 to T1 will forbid those non-ISDN signaling modes in E1.

  • Page 47: Pcm Trunk

    Synway Information Engineering Co., Ltd Figure 3-30 Modify PCM The table below explains the other configuration items on the PCM modification interface. Item Description If this item is checked, it indicates that the signaling time slot configured in Use 'Signaling Time Signaling Time Slot is used for signaling transmission.
  • Page 48 Synway Information Engineering Co., Ltd Figure 3-33. Figure 3-32 Add PCM Trunk Interface Figure 3-33 PCM Trunk Batch Add Interface The table below explains the items shown in the above figure. Item Description Index The unique index of each PCM trunk SMG Series Digital Gateway User Manual (Version 1.6.0)
  • Page 49 Synway Information Engineering Co., Ltd PCM NO. The number of the PCM, numbered from 0. Including Ts Sets the TS included in this PCM which can make incoming/outgoing calls. Including PCM Sets the PCM included in the PCM trunk. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings.

  • Page 50: Pcm Trunk Group

    Synway Information Engineering Co., Ltd 3.4.5 PCM Trunk Group Figure 3-36 PCM Trunk Group Settings See Figure 3-36 for the PCM trunk group settings interface. A new PCM trunk group can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-37 for the PCM trunk group adding interface.
  • Page 51 Synway Information Engineering Co., Ltd When the PCM trunk group receives a call, it will choose a PCM trunk based on the select mode set by this configuration item to ring. The optional values and their corresponding meanings are described in the table below.

  • Page 52: Number-Receiving Rule

    Synway Information Engineering Co., Ltd 3.4.6 Number-receiving Rule The gateway uses a number-receiving plan to filter the numbers received from PSTN. Only those numbers which match the plan will be processed. The number-receiving plan consists of multiple number-receiving rules, each of which has a priority in sequence to avoid conflict.
  • Page 53 Synway Information Engineering Co., Ltd Up to 99 number-receiving rules can be configured in the gateway, and the maximum length of each number-receiving rule is 127 characters. See below for the meaning of each character in the number-receiving rule. The gateway will do instant matching for your receiving number based on the number-receiving rule and regard your receiving as finished upon receiving „#‟...

  • Page 54: Reception Timeout

    Synway Information Engineering Co., Ltd Any 8-digit number starting with 801, 802, 80[1-9]xxxxx 803, 804, 805,.806, 807, 808 or 809 800xxxxxxx Any 10-digit number starting with 800 Any 8-digit number starting with 41, 42, 4[1-9]xxxxxx 43, 44, 45, 46, 47, 48 or 49.
  • Page 55 Synway Information Engineering Co., Ltd items shown in the above figure. Item Description Sets the largest interval between two digits of a receiving number. Range of value: 1~10, calculated by s, with the default value of 6. In case your number-receiving rules do not include “.”, the call will fail if there is no digit received or no...

  • Page 56: Number Attribution

    Synway Information Engineering Co., Ltd 3.4.8 Number Attribution Figure 3-44 Number Attribution Setting Interface See Figure 3-44 for the Number Attribution Setting interface, which is used to set whether to remove 0 or the area code from CalleeID. Click Save to save your settings into the gateway or click Reset to restore the configurations.

  • Page 57: Ss7

    Synway Information Engineering Co., Ltd Figure 3-45 SS7 Settings 3.5.1 SS7 Figure 3-46 SS7 Settings Interface See Figure 3-46 for the SS7 settings interface where you can configure the general SS7 parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.

  • Page 58: Tup

    Synway Information Engineering Co., Ltd 3.5.2 TUP Figure 3-47 TUP Settings Interface See Figure 3-47 for the TUP settings interface. Users can see this interface and configure the general TUP parameters only when the configuration item Signaling Protocol on the PCM settings interface is set to SS7-TUP.

  • Page 59: Tup Number Parameter

    Synway Information Engineering Co., Ltd This item is valid only when Set Caller Parameter in case of Original CalleeID is enabled. It sets the address indicator in the calling line identification field in the IAI Caller Parameter (with message when the IP end carries the original CalleeID in a call from IP to PSTN.
  • Page 60 Synway Information Engineering Co., Ltd Figure 3-49 Add New Calling Party Number Parameter The table below explains the items shown in the above figure. Item Description The corresponding number for a calling party number parameter, which starts from Prefix A string of numbers at the beginning of a calling party number.

  • Page 61: Isup

    Synway Information Engineering Co., Ltd To delete a calling party number parameter, check the checkbox before the corresponding index in Figure 3-48 and click the „Delete‟ button. To clear all calling party number parameters at a time, click the Clear All button in Figure 3-48.
  • Page 62 Synway Information Engineering Co., Ltd Sets the calling party number parameter field in the IAM message. The optional Default Caller Parameter values are: Subscriber number, National number, and International number, with the default value of Subscriber number. Sets the called party number parameter field in the IAM message. The optional...

  • Page 63: Isup Number Parameter

    Synway Information Engineering Co., Ltd Sets the minimum length of the CalleeID under the fixed-length mode. The value Minimum Length of the range is 1n40. Provided it is set to n, that is, the local end has received all the n...
  • Page 64 Synway Information Engineering Co., Ltd Figure 3-53 Add New Calling Party Number Parameter Figure 3-54 Add New Called Party Number Parameter The table below explains the items shown in above figures. Item Description The corresponding number for a calling/called party number parameter, which starts from 0.
  • Page 65 Synway Information Engineering Co., Ltd Click Modify in Figure 3-52 to modify the calling/called party number parameter. See Figure 3-55, Figure 3-56 for the calling/called party number parameter modification interface. The configuration items on this interface are the same as those on the Add New Calling/Called Party Number Parameter interface.

  • Page 66: Original Calleeid Pool

    Synway Information Engineering Co., Ltd 3.5.6 Original CalleeID Pool Figure 3-57 Original CalleeID Pool Interface See Figure 3-57 for the Original CalleeID Pool interface, which is used to add the original CalleeID for all outgoing calls or some special calls which contain the specified calling/called prefix.

  • Page 67: Redirecting Number Pool

    Synway Information Engineering Co., Ltd Original CalleeID The range of the original CalleeID in the Original CalleeID Pool. It must be filled in Range with numbers and can not be left empty. After configuration, click Save to save the above settings into the gateway or click Close to cancel the settings.
  • Page 68 Synway Information Engineering Co., Ltd calling/called prefix. This feature is only applicable to ISUP calls. A new redirecting number can be added by the Add New button. See Figure 3-61 for the redirecting number adding interface. Figure 3-61 Add New Redirecting Number The table below explains the items shown in above figures.

  • Page 69: Ss7 Server

    Synway Information Engineering Co., Ltd Figure 3-62 Modify Redirecting Number To delete a redirecting number parameter, check the checkbox before the corresponding index in Figure 3-60 and click the „Delete‟ button. To clear all redirecting number parameters at a time, click the Clear All button in Figure 3-60.
  • Page 70 Synway Information Engineering Co., Ltd Step 1: Set Server IP and Signaling Point Code Standard. See Region 1 in Figure 3-63. The table below explains these configuration items. Item Description Sets the IP address for the master SS7 server. If only one server is used in the Server 1 IP system, there is no need to set the configuration item Server 2 IP.
  • Page 71 Synway Information Engineering Co., Ltd Link. Each signaling link maps a physical address. A new signaling link can be added by the Add New button on the bottom right corner of the signaling link list. See Figure 3-65 for the new signaling link adding interface.
  • Page 72 Synway Information Engineering Co., Ltd Figure 3-66 Add New Signaling Linkset The table below explains the configuration items in the above figure. Item Description The unique index of each signaling linkset, which is mainly used in the configuration of DPC to correspond to the signaling linkset, numbered from 0.
  • Page 73 Synway Information Engineering Co., Ltd Figure 3-67 Add New DPC The table below explains the configuration items in the above figure. Item Description The unique index of each DPC, which is mainly used in the configuration of TUP_CIC Route or ISUP_CIC Route to correspond to the DPC, numbered from 0.
  • Page 74 Synway Information Engineering Co., Ltd After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. To modify a DPC, click Modify in the DPC list. The configuration items on the modification interface are the same as those on the Add New DPC interface.

  • Page 75: Isdn Settings

    Synway Information Engineering Co., Ltd Consecutively add _CIC_PCM for this Consecutively adds one or more CIC_PCM routes for a DPC. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. To modify a routing rule, click Modify in the TUP_CIC routing rule list. The configuration items on the modification interface are the same as those on the Add New TUP_CIC Routing Rule interface.

  • Page 76: Isdn

    Synway Information Engineering Co., Ltd Figure 3-70 ISDN Settings 3.6.1 ISDN Figure 3-71 ISDN Settings Interface See Figure 3-71 for the ISDN settings interface where users can configure the general ISDN parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 77 Synway Information Engineering Co., Ltd Sets the type of number and numbering scheme for the called party numbers in the SETUP message during the outgoing call. The optional values are: National number, Default Callee Type International number, Network number, Subscriber number and Unknown, with the default value of National number.

  • Page 78: Number Parameter

    Synway Information Engineering Co., Ltd Sets the minimum length of the CalleeID under the fixed-length mode. The value Minimum Length of the range is 1n40. Provided it is set to n, that is, the local end has received all the n...

  • Page 79: Redirecting Number

    Synway Information Engineering Co., Ltd 3.6.3 Redirecting Number Figure 3-73 Redirecting Number Interface Redirecting Number Pool for ISDN is almost the same as Original CalleeID Pool for SS7; only the calling/called party number changes from SS7 to ISDN. See Figure 3-73 for Redirecting Number Pool for ISDN.
  • Page 80 Synway Information Engineering Co., Ltd Item Description The corresponding number for a new gateway, which starts from 0. The corresponding IP address for the new gateway, which must be in the same network section of the SIP address set via VoIPSIP.

  • Page 81: Ss1 Settings

    Synway Information Engineering Co., Ltd 3.7 SS1 Settings Figure 3-77 SS1 Settings Interface See Figure 3-77 for the SS1 settings interface. This interface appears only when the configuration item Signaling Protocol on the PCM settings interface is set to SS1. You can set general information of SS1.

  • Page 82: Fax Settings

    Synway Information Engineering Co., Ltd Max MFC Waiting Sets the maximum waiting time, i.e. the timer T2 for the SS1 state machine, calculated Time by second, with the default value of 10. CalleeID Length Sets the way to receive the number, with the default value of 3 which means receiving...

  • Page 83: Fax

    Synway Information Engineering Co., Ltd 3.8.1 Fax Figure 3-79 Fax Configuration Interface (T.38 Mode) See Figure 3-79 for the fax configuration interface with all default settings under the T.38 fax mode. Users can configure the general fax parameters via this interface. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.

  • Page 84: Route Settings

    Synway Information Engineering Co., Ltd ± As stipulated in the standard FAX CNG, the minimum duration of CNG is 500ms 15%, calculated by ms, with the default value of 425. Min Duration of CNG Note: Usually there is no need to modify it; please contact our technicians if necessary.

  • Page 85: Routing Parameters

    Synway Information Engineering Co., Ltd 3.9.1 Routing Parameters Figure 3-82 Routing Parameters Configuration Interface See Figure 3-82 for the routing parameters configuration interface. On this interface, you can set the routing rules for calls respectively on two directions IPPSTN and PSTNIP to be routing before or after number manipulation.
  • Page 86 Synway Information Engineering Co., Ltd Figure 3-84 Add New Routing Rule (IPPSTN) The table below explains the items shown in the above figure. Item Description The unique index of each routing rule, which denotes its priority. A routing rule with Index a smaller index value has a higher priority.

  • Page 87: Pstn To Ip

    Synway Information Engineering Co., Ltd To delete a routing rule, check the checkbox before the corresponding index in Figure 3-83 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected.

  • Page 88: Number Filter

    Synway Information Engineering Co., Ltd A string of numbers at the beginning of the calling/called party number. This item can be set to a specific string or “*” which indicates any string. These two CallerID Prefix, configuration items together with Call Initiator can specify the calls which apply to a CalleeID Prefix routing rule.

  • Page 89: Whitelist

    Synway Information Engineering Co., Ltd Figure 3-89 Number Filter Interface 3.10.1 Whitelist Figure 3-90 Whitelist Setting Interface See Figure 3-90 for the Whitelist Setting Interface, which includes two parts: CallerID Whitelist and CalleeID Whitelist. A new CallerID/CalleeID whitelist can be added by the Add New button. See Figure 3-91, Figure 3-92 for CallerID/CalleeID whitelist adding interface.
  • Page 90 Synway Information Engineering Co., Ltd Figure 3-92 Add New CalleeIDs in Whitelist Interface The table below explains the items shown in above figures. Item Description The corresponding Group ID for CallerIDs/CalleeIDs in the whitelist. The value Group range is 0~7.

  • Page 91: Blacklist

    Synway Information Engineering Co., Ltd Figure 3-94 Modify CalleeIDs in Whitelist To delete a CallerIDs/CalleeIDs in the whitelist, check the checkbox before the corresponding index in Figure 3-90 and click the „Delete‟ button. To clear all CallerIDs/CalleeIDs in the whitelist at a time, click the Clear All button in Figure 3-90.

  • Page 92: Number Pool

    Synway Information Engineering Co., Ltd 3.10.3 Number Pool Figure 3-96 Number Pool Setting Interface See Figure 3-96 for the Number Pool Setting interface. A new number pool can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-97 for the Number Pool adding interface.

  • Page 93: Filtering Rule

    Synway Information Engineering Co., Ltd New Number Pool interface. Figure 3-98 Modify Number Pool Interface To delete a number pool, check the checkbox before the corresponding index in Figure 3-96 and click the „Delete‟ button. To clear all number pools at a time, click the Clear All button in Figure 3-96.
  • Page 94 Synway Information Engineering Co., Ltd Figure 3-100 Add New Filtering Rule The table below explains the items shown in the above figure. Item Description The corresponding number for a filtering rule. The value range is 0~99. CallerID Whitelist The Group No. of CallerIDs saved on the whitelist setting interface.
  • Page 95 Synway Information Engineering Co., Ltd CalleeID Pool in Select a Group No. which is set in the blacklist from the number pool as the CalleeID Blacklist pool in blacklist. Original CalleeID Select a Group No. which is set in the whitelist from the number pool as the original Pool in Whitelist CalleeID pool in whitelist.

  • Page 96: Number Manipulation

    Synway Information Engineering Co., Ltd click the „Delete‟ button. To clear all filtering rules at a time, click the Clear All button in Figure 3-99. 3.11 Number Manipulation Number Manipulation includes seven parts: IPPSTN CallerID, IPPSTN CalleeID, IPPSTN Original CalleeID, PSTNIP CallerID, PSTNIP CalleeID, PSTNIP Original CalleeID and CallerID Pool.
  • Page 97 Synway Information Engineering Co., Ltd Figure 3-104 Add IPPSTN CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call...
  • Page 98 Synway Information Engineering Co., Ltd The amount of digits to be deleted from the left end of the number. If the value of Stripped Digits from this item exceeds the length of the current number, the whole number will be Left deleted.

  • Page 99: Ip To Pstn Calleeid

    Synway Information Engineering Co., Ltd Figure 3-105 Modify IPPSTN CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-103 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 100: Ip To Pstn Original Calleeid

    Synway Information Engineering Co., Ltd 3.11.3 IP to PSTN Original CalleeID The number manipulation process for IPPSTN Original CalleeID is almost the same as that for IPPSTN CallerID; only the number to be manipulated changes from CallerID to Original CalleeID. See Figure 3-107 for IPPSTN Original CalleeID manipulation interface. The ...
  • Page 101 Synway Information Engineering Co., Ltd Figure 3-109 Add PSTNIP CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call...
  • Page 102 Synway Information Engineering Co., Ltd The amount of digits to be deleted from the left end of the number. If the value of Stripped Digits from this item exceeds the length of the current number, the whole number will be Left deleted.

  • Page 103: Pstn To Ip Calleeid

    Synway Information Engineering Co., Ltd Figure 3-110 Modify PSTNIP CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-108 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 104: Pstn To Ip Original Calleeid

    Synway Information Engineering Co., Ltd 3.11.6 PSTN to IP Original CalleeID The number manipulation process for PSTNIP Original CalleeID is almost the same as that for PSTNIP CallerID; only the number to be manipulated changes from CallerID to Original CalleeID. See Figure 3-112 for the PSTNIP Original CalleeID manipulation interface. The ...

  • Page 105: System Tools

    Synway Information Engineering Co., Ltd Figure 3-114 Add New CallerID Interface The table below explains the items shown in above figures. Item Description The unique index of the CallerID in the pool, which starts from 0 and denotes its priority. A CallerID with a smaller index value has a higher priority.
  • Page 106 Synway Information Engineering Co., Ltd Figure 3-116 System Tools SMG Series Digital Gateway User Manual (Version 1.6.0) Page 100...

  • Page 107: Network

    Synway Information Engineering Co., Ltd 3.12.1 Network Figure 3-117 Network Settings Interface See Figure 3-117 for the network settings interface. A gateway has two LANs, each of which can be configured with independent IP address, subnet mask, default gateway and DNS server. The Bond feature when enabled will make the information of LAN1 and LAN2 duplicated and backed up.so as to realize the hot-backup function between LAN1 and LAN2.

  • Page 108: Management

    Synway Information Engineering Co., Ltd restore the configurations. After changing the IP address, you shall log in the gateway again using your new IP address. 3.12.2 Management Figure 3-118 Management Parameters Setting Interface See Figure 3-118 for the Management Parameters Setting interface. The table below explains the items shown in the above figure.

  • Page 109: Snmp Config

    Synway Information Engineering Co., Ltd SSH Port The port which is used to access the gateway via SSH. Remote Data After this feature is enabled, you can obtain the gateway data via a remote capture Capture tool. The default value is No.

  • Page 110: Radius

    Synway Information Engineering Co., Ltd the signaling link status and the line synchronization information, 3.12.4 Radius Figure 3-120 Radius Configuration Interface See Figure 3-120 for the Radius Configuration interface. The Radius feature is supported. Once it is enabled, the gateway will serve as the Radius client and send messages to the Radius server at the start and end of each call to fulfill the charge business.
  • Page 111 Synway Information Engineering Co., Ltd Sets the maximum time to wait for the response after the message is sent out by Radius, with the default value of 3s. To guarantee the accuracy of the charge, the Timeout gateway will start the message retransmission mechanism once the charge message sent from the gateway to the Radius server is timeout without any response.

  • Page 112: Configuration File

    Synway Information Engineering Co., Ltd 3.12.5 Configuration File Figure 3-121 Configuration File Interface See Figure 3-121 for the Configuration File interface, including three files: SMGConfig.ini, ShConfig.ini and Ss7Server.ini. You can check and modify the items in these configuration files through this interface. Configurations about the gateway server, such as route rules, number manipulation, number filter and so on, are included in SMGConfig.ini;...

  • Page 113: Signaling Capture

    Synway Information Engineering Co., Ltd 3.12.6 Signaling Capture Figure 3-122 Signaling Capture Interface See Figure 3-122 for the Signaling Capture interface. Data Capture is used to capture data on the network interface you choose. Click Start to start capturing data (1024000 packets at most) on the corresponding network interface.

  • Page 114: Signaling Call Test

    Synway Information Engineering Co., Ltd 3.12.7 Signaling Call Test Figure 3-123 Signaling Call Test Interface See Figure 3-123 for the Signaling Call Test interface. This feature can help to test whether the route and the number manipulation already configured are proper or not, and whether the call can succeed or not.

  • Page 115: Signaling Call Track

    Synway Information Engineering Co., Ltd You are required to select the PCM channel if choosing PSTN Call Out in Test PCM Channel Type, Note: This item will appear only if you choose PSTN Call Out in Test Type, You can select this item to send DTMFs after the establishment of call conversation...

  • Page 116: Ping Test

    Synway Information Engineering Co., Ltd 3.12.9 PING Test Figure 3-125 Ping Test Interface See Figure 3-125 for the Ping Test interface. A Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items shown in the above figure.

  • Page 117: Tracert Test

    Synway Information Engineering Co., Ltd 3.12.10 TRACERT Test Figure 3-126 Tracert Test Interface See Figure 3-126 for the Tracert Test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure.

  • Page 118: Modification Record

    Synway Information Engineering Co., Ltd 3.12.11 Modification Record Figure 3-127 Modification Interface The Modification Record interface is used to check the modification record on the web configuration. Click Check and the modification record will be shown on the dialog box. See Figure 3-127.

  • Page 119: Backup & Upload

    Synway Information Engineering Co., Ltd 3.12.12 Backup & Upload Figure 3-128 Backup & Upload Interface See Figure 3-128 for the Backup and Upload interface. To back up data to your PC, you shall first choose the file in the pull-down list and then click Backup to start. To upload a file to the gateway, you shall first choose the file type in the pull-down list, then select it via Browse…, and at last...

  • Page 120: Change Password

    Synway Information Engineering Co., Ltd kernel and firmware to new versions. Select the upgrade package “*.tar.gz” via Browse… and click Update (The gateway will do MD5 verification before upgrading and will not start to upgrade until it passes the verification). Wait for a while and the gateway will finish the upgrade automatically.

  • Page 121: Restart

    Synway Information Engineering Co., Ltd button. Figure 3-133 Unlock Device Interface As long as an item in the selected list in Figure 3-132 is modified, the gateway will be locked. See Figure 3-134. In such case, only five pages including system info, network setting, change password, device lock and restart are available.

  • Page 122: Chapter 4 Typical Applications

    Synway Information Engineering Co., Ltd Chapter 4 Typical Applications 4.1 Application 1 Headquarters … … PSTN Router SMG Digital Gateway IP Address: 192.168.1.101 Branch A Router Internet SMG Digital Gateway IP Address: 192.168.10.101 Branch B Router SMG Digital Gateway IP Address: 192.168.100.101 Note: In this application, we assume that Branch A, Branch B and the headquarter have established VLAN using VPN technology.

  • Page 123: Configurations For Headquarters

    Synway Information Engineering Co., Ltd Call from Branch A to the headquarters: 9+EXT Call from Branch A to Branch B: 7+EXT Make an outbound call from Branch A: 0+Number Call from Branch B to the headquarters: 9+EXT Call from Branch B to Branch A: 8+EXT Make an outbound call from Branch B: 0+Number 4.1.1 Configurations for Headquarters...
  • Page 124 Synway Information Engineering Co., Ltd Figure 4-4 Set PCM. Figure 4-5 Add PCM trunk Figure 4-6 Add PCM trunk into the corresponding PCM trunk group. Figure 4-7 Set routing parameters. You may adopt the default value „Route before Number Manipulate‟...

  • Page 125: Configurations For Branch A

    Synway Information Engineering Co., Ltd PCM trunk groups. In this step, all incoming IP calls will be routed to PCM Trunk Group 0 regardless of the CalleeID prefix. Figure 4-9 Set PSTNIP routing rules to route calls from different PCM trunk groups to the corresponding SIP trunk groups.
  • Page 126 Synway Information Engineering Co., Ltd Figure 4-12 Add the IP addresses of the gateways at the headquarters and Branch B into the SIP trunks. Figure 4-13 Add the SIP trunks at the headquarters and Branch B into the corresponding SIP trunk groups.
  • Page 127 Synway Information Engineering Co., Ltd Figure 4-15 Add PCM trunk Figure 4-16 Add PCM trunk into the corresponding PCM trunk group. Figure 4-17 Set routing parameters. You may adopt the default value „Route before Number Manipulate‟ for both configuration items.

  • Page 128: Configurations For Branch B

    Synway Information Engineering Co., Ltd Figure 4-19 Set PSTNIP routing rules to route calls from different PCM trunk groups to the corresponding SIP trunk groups. In this step, those calls with the CalleeID prefix 9 or 0 will be routed to SIP Trunk Group 0 while those with the CalleeID prefix 7 will be routed to SIP Trunk Group 1.
  • Page 129 Synway Information Engineering Co., Ltd Figure 4-22 Add the IP addresses of the gateways at the headquarters and Branch A into the SIP trunks. Figure 4-23 Add the SIP trunks at the headquarters and Branch A into the corresponding SIP trunk groups.
  • Page 130 Synway Information Engineering Co., Ltd Figure 4-25 Add PCM trunk Figure 4-26 Add PCM trunk into the corresponding PCM trunk group. Figure 4-27 Set routing parameters. You may adopt the default value „Route before Number Manipulate‟ for both configuration items.
  • Page 131 Synway Information Engineering Co., Ltd Figure 4-29 Set PSTNIP routing rules to route calls from different PCM trunk groups to the corresponding SIP trunk groups. In this step, those calls with the CalleeID prefix 9 or 0 will be routed to SIP Trunk Group 0 while those with the CalleeID prefix 8 will be routed to SIP Trunk Group 1.

  • Page 132: Application 2

    Synway Information Engineering Co., Ltd 4.2 Application 2 Headquarters IP PBX Subscriber IP Address: 192.168.200.1 IP Phone IP Phone Terminal Router SMG Digital Gateway … … IP Address: 192.168.1.101 Subscriber Branch A IP Phone IP Phone Terminal PSTN Internet Router SMG Digital Gateway IP Address: 192.168.10.101...
  • Page 133 Synway Information Engineering Co., Ltd Figure 4-33 Add the IP address of the IP PBX into the SIP trunk. Figure 4-34 Add the SIP trunk into the corresponding SIP trunk group. Figure 4-35 Set PCM. SMG Series Digital Gateway User Manual (Version 1.6.0)
  • Page 134 Synway Information Engineering Co., Ltd Figure 4-36 Add PCM trunk Figure 4-37 Add PCM trunk into the corresponding PCM trunk group. Figure 4-38 Set routing parameters. You may adopt the default value „Route before Number Manipulate‟ for both configuration items.

  • Page 135: Configurations For Branches

    Synway Information Engineering Co., Ltd Figure 4-40 Set PSTNIP routing rules to route calls from different PCM trunk groups to corresponding SIP trunk groups. In this step, all incoming calls from PSTN will be routed to SIP Trunk Group 0 regardless of the CalleeID prefix.

  • Page 136: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications Dimensions Note: Follow the above settings to configure the console port; or it may work abnormally. 440×44×267 mm Power Requirements Weight Input power: 100~240V AC About 3.1 kg ： Maximum power consumption Environment SMG2000 series: ≤12W...

  • Page 137: Appendix B Troubleshooting

    Synway Information Engineering Co., Ltd Appendix B Troubleshooting What to do if I forget the IP address of the SMG digital gateway? Long press the Reset button on the gateway to restore to factory settings. Thus the IP address will be restored to its default value: LAN1: 192.168.1.101...

  • Page 138: Appendix C Isup (Isdn) Pending Cause To Sip Status Code

    Synway Information Engineering Co., Ltd Appendix C ISUP (ISDN) Pending Cause to SIP Status Code ISUP (ISDN) SIP Status Cause Implication Return Value Code Unallocated (unassigned) number Not found No route to specified transit network Not found No route to destination...
  • Page 139 Synway Information Engineering Co., Ltd unavailable Service Temporary failure unavailable Service Switching equipment congestion unavailable Service Resource unavailable, unspecified unavailable Service Bearer capability not presently available unavailable Service Incompatible destination unavailable Circuit restarted (internal definition, only applies to Service ISDN)

  • Page 140: Appendix D Tup Pending Cause To Sip Status Code

    Synway Information Engineering Co., Ltd Appendix D TUP Pending Cause to SIP Status Code TUP Return SIP Status Cause Implication Value Code SS7 signaling: receives SSB message from remote PBX Busy here SS7 signaling: receives SLB message from remote PBX...

  • Page 141: Appendix E Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix E Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...

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