Synway SMG1004B User Manual
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Synway SMG1004B User Manual

Voip analog gateway
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Synway SMG-B Series Analog Gateway
Synway Information Engineering Co., Ltd
SMG1004B
SMG1008B
SMG1016B4
SMG1032B4

Analog Gateway

Version 1.1.0
www.synway.net

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  • Page 1: Analog Gateway

    Synway SMG-B Series Analog Gateway SMG1004B SMG1008B SMG1016B4 SMG1032B4 Analog Gateway Version 1.1.0 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration................iii Revision History..................iv Chapter 1 Product Introduction............1 Typical Application ..................2 Feature List....................2 Hardware Description ..................4 1.3.1 SMG-B 4-port Analog Gateway.................4 1.3.2 SMG-B 8-port Analog Gateway.................5 1.3.3 SMG-B 16-port Analog Gateway................5 1.3.4...
  • Page 3 Synway Information Engineering Co., Ltd Port Settings ....................52 3.6.1 FXS.........................52 3.6.2 FXO ........................57 3.6.3 Port Group ......................61 Route Settings ..................... 65 3.7.1 Routing Parameters ....................66 3.7.2 IP to Tel........................66 3.7.3 Tel to IP........................69 Number Manipulation................... 71 3.8.1 IP to Tel CallerID .....................71 3.8.2...

  • Page 4: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.

  • Page 5: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.0.0 2015-06 Initial publication Version 1.0.1 2015-08 New revision Version 1.0.2 2015-10 New revision Version 1.0.2 2015-12 New revision on Version 1.0.2 Version 1.1.0 2016-03 New revision Note: Please visit our website http://www.synway.net...

  • Page 6: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SMG-B Series Analog Gateway! The Synway SMG-B series analog gateway products (hereinafter referred to as ‘SMG-B analog gateway’) are mainly used for connecting traditional phone sets, fax machines and PBXes with the IP telephony network or IP PBX.

  • Page 7: Typical Application

    Synway Information Engineering Co., Ltd 1.1 Typical Application Headquarter Subscriber IP Phone IP Phone Terminal SMG-B Gateway SMG-B Gateway Router Branch 1 Subscriber PSTN IP Phone IP Phone Terminal SMG-B Gateway Internet Router Branch 2 Subscriber IP Phone IP Phone...
  • Page 8 Preemptive Answer can press the preemptive answer keyboard shortcut to transfer the call from the ringing channel to the current channel. The gateway can register to Synway DCMS and accept the management of the Centralized Manage platform. Signaling & Protocol...

  • Page 9: Hardware Description

    The SMG-B 4-port analog gateway has three types: SMG1004B-4S (4 FXS ports), SMG1004B-2S2O (2 FXS ports and 2 FXO ports) and SMG1004B-4O (4 FXO ports). It supports one LAN and adopts an external 12V power supply. See below for product appearance (taking SMG1004B-4S for example).

  • Page 10: Smg-B 8-Port Analog Gateway

    Synway Information Engineering Co., Ltd Figure 1-3 SMG1004B-4S Rear View 1.3.2 SMG-B 8-port Analog Gateway The SMG-B 8-port analog gateway has three types: SMG1008B-8S (8 FXS ports), SMG1008B-4S4O (4 FXS ports and 4 FXO ports) and SMG1008B-8O (8 FXO ports). It supports one LAN and adopts an external 12V power supply.
  • Page 11 Synway Information Engineering Co., Ltd Ethernet Grounding Stun RJ45 Interface 220V AC Power Key Figure 1-7 SMG1016B4-16S Rear View Ventilation Holes Screw Holes for Foot Bracket Figure 1-8 SMG1016B4-16S Left View The table below gives a detailed introduction to the interfaces, buttons and LEDs illustrated...

  • Page 12: Smg-B 32-Port Analog Gateway (Unsupported)

    Synway Information Engineering Co., Ltd cord well connected Run & Alarm Indicator Indicates the running status. For more details, refer to 1.4 Indicator Info. Indicates the connection status of the network. For more details, refer to Network Indicator Indicator Info When the channel is idle, the LED Lights up;...
  • Page 13 Synway Information Engineering Co., Ltd please contact our technicians for help. Go to Appendix C Technical/sales Support to find the contact way. SMG-B Series Analog Gateway User Manual (Version 1.1.0) Page 8...

  • Page 14: Chapter 2 Quick Guide

    Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the SMG-B analog gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things.
  • Page 15 Synway Information Engineering Co., Ltd External Power Supply offers 12V voltage Figure 2-2 SMG-B Power Connection Step 5: Log in the gateway. Enter the original IP address (192.168.1.101) of the SMG-B analog gateway in the browser to go to the WEB interface of the gateway. The original username and password of the gateway are both ‘admin’.
  • Page 16 Synway Information Engineering Co., Ltd required not to leave ‘Description’ empty. Example: Set Index to 99, fill in Description with test and configure Dial Rule to 123. Go to ‘Port Settings Port Group’ on the WEB interface and click the ‘Add New’ button to create a new port group and add FXS ports which are connected with stations to it.
  • Page 17 Synway Information Engineering Co., Ltd Step 9: Enable the DND (do not disturb) feature. (Skip this step if not necessary.) Go to the Port Settings interface to enable the DND feature. Then, the FXS port will reject all incoming calls. Refer to 3.6.1 FXS...
  • Page 18 Synway Information Engineering Co., Ltd As the device will gradually heat up while being used, please maintain good ventilation to prevent sudden failure, ensuring that the ventilation holes are never jammed. During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal.

  • Page 19: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both ‘admin’. You can change the username and the password via ‘System Tools...
  • Page 20 Synway Information Engineering Co., Ltd Figure 3-2 Login Interface after Language Modified After login, you can see the main interface as below. Figure 3-3 Main Interface SMG-B Series Analog Gateway User Manual (Version 1.1.0) Page 15...

  • Page 21: Operation Info

    Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes four parts: System Info, Channel State, Call Count and SIP Message Count, showing the current running status of the gateway. See Figure 3-4. Figure 3-4 Operation Info 3.2.1 System Info Figure 3-5 System Info Interface See Figure 3-5 for the system info interface.

  • Page 22: Channel State

    Synway Information Engineering Co., Ltd All, Error and Drop. The amount of transmit packets after the gateway’s startup, including three options: Transmit Packets All, Error and Drop. Current Speed Show the current speed of data receiving and transmitting. Show the work mode of the network, including four modes: 10 Mbps Half Duplex, 10 Work Mode Mbps Full Duplex, 100 Mbps Half Duplex, 100 Mbps Full Duplex.

  • Page 23: Call Count

    Synway Information Engineering Co., Ltd Ringing The channel is in the ringing state. Talking The channel is in a conversation. Dialing The channel is dialing. Pending The channel is in the pending state. Internal State Internal state of the channel.

  • Page 24: Sip Message Count

    Synway Information Engineering Co., Ltd 3.2.4 SIP Message Count Figure 3-8 SIP Message Count Interface See Figure 3-8 for the SIP Message Count interface. This is used to record the amount of the normal SIP messages that are sent/received or repeatedly sent/received during the period from the startup of the gateway service to the latest open or refresh of the interface.
  • Page 25 Synway Information Engineering Co., Ltd Figure 3-10 Quick Config-Network Settings Interface See Figure 3-11 for the Quick Config-SIP Settings interface. The configuration items on this interface are the same as those on the SIP interface. Refer to 3.4.1 SIP for detailed settings. You are required to fill with the information about the registrar if the gateway must be registered.

  • Page 26: Voip Settings

    Synway Information Engineering Co., Ltd Figure 3-14 Quick Config-Completion Interface Click Back to go back to the FXS Settings interface; click Finish to finish the Quick Config wizard and now the gateway can work normally with basic configuration. 3.4 VoIP Settings VoIP Settings includes six parts: SIP, SIP Compatibility, SIP Station, SIP Server, NAT Setting and Media.

  • Page 27: Sip

    Synway Information Engineering Co., Ltd 3.4.1 SIP Figure 3-16 SIP Settings Interface See Figure 3-16 for the SIP settings interface where you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.

  • Page 28: Sip Compatibility

    Synway Information Engineering Co., Ltd When the gateway initiates a call to SIP, this item corresponds to the username of SIP Account SIP. Registration password of the gateway. To register the gateway to SIP, both Password configuration items SIP Account and Password should be filled in.
  • Page 29 Synway Information Engineering Co., Ltd Figure 3-17 SIP Compatibility Setting Interface The table below explains the items shown in Figure 3-17. Item Description Obtain CalleeID There are two optional ways to obtain the called party number: from “To” Field and from from “Request”...
  • Page 30 Synway Information Engineering Co., Ltd of From Field” and “Username of From Field”. The default value is “Username of From Field”. There are two optional ways to obtain the calling party number: from “Displayname Obtain CallerID from of From Field” and from “Username of From Field”. The default value is “Username of From Field”.

  • Page 31: Sip Station

    Synway Information Engineering Co., Ltd Once this feature is enabled, the gateway is not necessary to wait for the ACK Ignore ACK message after sending the 200OK message to establish a call. By default it is disabled. 3.4.3 SIP Station A SIP terminal can be registered to the gateway and becomes a SIP station.

  • Page 32: Sip Server

    Synway Information Engineering Co., Ltd Password The password used to register a SIP station to the gateway. Bound Port The FXO port which is bound to the SIP station. Description It is user-defined, with the default value of default. Batch Setting Used to set multiple SIP stations at the same time.
  • Page 33 Synway Information Engineering Co., Ltd Figure 3-22 SIP Server Interface Click Add New to add SIP servers manually. See Figure 3-23. You can configure basic SIP server information on this interface. Figure 3-23 Add New SIP Server All the items except Index and Description are the same as those on...

  • Page 34: Nat Setting

    Synway Information Engineering Co., Ltd Figure 3-25 SIP Server Modification Interface To delete a SIP server, check the checkbox before the corresponding index in Figure 3-24 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 35 Synway Information Engineering Co., Ltd Figure 3-26 NAT Setting Interface The table below explains the items shown in Figure 3-26. Item Description Sets whether to enable the STUN server for NAT traversal. By default the STUN STUN Server server is disabled.

  • Page 36: Media

    Synway Information Engineering Co., Ltd 3.4.6 Media Figure 3-27 Media Settings Interface See Figure 3-27 for the media settings interface where you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 37 Synway Information Engineering Co., Ltd Supported RTP port range for the IP end to establish a call conversation, with the RTP Port Range lower limit of 10000 and the upper limit of 60000 and the difference between larger than 480. The default value is 50000-50767.

  • Page 38: Advanced Settings

    Synway Information Engineering Co., Ltd Supported CODECs and their corresponding priority for the IP end to establish a call conversation. The table below explains the sub-items: Sub-item Description Priority for choosing the CODEC in an SIP conversation. The Priority smaller the value is, the higher the priority will be.

  • Page 39: Fxs

    Synway Information Engineering Co., Ltd Figure 3-28 Advanced Settings 3.5.1 FXS Figure 3-29 FXS Configuration Interface See Figure 3-29 for the FXS configuration interface. The table below explains the items shown in the above figure. Item Description Sets whether to enable the hook-flash detection feature or not, with the default Hook-flash Detection setting of being disabled.
  • Page 40 Synway Information Engineering Co., Ltd Time length for judging a flash operation. Only a hook-flash operation which lasts a time more than the value of this configuration item will be regarded as a valid flash Minimum Time operation. Range of value: 80~ Maximum Time, calculated by ms, with the default value of 80.

  • Page 41: Fxo

    Synway Information Engineering Co., Ltd 3.5.2 FXO Figure 3-30 FXO Configuration Interface The table below explains the particular configuration items for FXO. Item Description Calling Party The maximum waiting time for the detection of the calling party number from FXO Detection Time port.

  • Page 42: Tone Detector

    Synway Information Engineering Co., Ltd Two Stages Dialing Sets whether it is necessary to perform the two-stages dialing operation to call the Mode remote end via an FXO port. By default this feature is disabled. The maximum time to wait the answer of the remote side for an outgoing call from Maximum Wait FXO port.
  • Page 43 Synway Information Engineering Co., Ltd Figure 3-32 Modify Tone Parameter The table below explains the items shown in the above figure. Item Description Index The unique index of each group of tone detectors. Tone There are three options: Dial Tone, Busy Tone and Ringback Tone.

  • Page 44: Tone Generator

    Synway Information Engineering Co., Ltd To delete a piece of tone, check the checkbox before the corresponding index in Figure 3-31 and click the ‘Delete’ button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected.

  • Page 45: Dtmf

    Synway Information Engineering Co., Ltd 3.5.5 DTMF Figure 3-34 DTMF Detector Configuration Interface See Figure 3-34 for the DTMF configuration, including two parts: DTMF Detector and DTMF Generator. The table below explains the items shown in the above figure. Item...

  • Page 46: Ringing Scheme

    Synway Information Engineering Co., Ltd you save your settings asking you to restart the system, do it immediately to apply the changes. Refer to 3.9.15 Restart for detailed instructions. Click Reset to restore the configurations. 3.5.6 Ringing Scheme Figure 3-35 Ringing Scheme Configuration Interface See Figure 3-35 for the Ringing Scheme Configuration interface.

  • Page 47: Fax

    Synway Information Engineering Co., Ltd The ringing scheme can be “1,X,Y” or “2,X,Y,M,N”, in which, the number 1 or 2 denotes one group or two groups; X, M denote the duration at on state while Y, N Ringing Scheme denote the duration at off state.

  • Page 48: Function Key

    Synway Information Engineering Co., Ltd Users can configure the general fax parameters via this interface. After configuration, click Save to save your settings into the gateway. If a dialog box pops up after you save your settings asking you to restart the system, do it immediately to apply the changes. Refer to 3.9.15 Restart...

  • Page 49: Dialing Rule

    Synway Information Engineering Co., Ltd Figure 3-39 Function Key Configuration Interface Click “Enable” to enable the corresponding function key. The gateway will use the default function keys when the mode is set to default; and it will allow you to set new function keys when the mode is set to user-defined.
  • Page 50 Synway Information Engineering Co., Ltd Figure 3-40 Dialing Rule Configuration Interface (Standard) See Figure 3-40 for the Dialing Rule Configuration interface under the standard mode. The list in the above figure shows the dialing rules with their priorities and description, which can be added by the Add New button on the bottom right corner.
  • Page 51 Synway Information Engineering Co., Ltd each dialing rule is 127 characters. See below for the meaning of each character in the dialing rule. The gateway will do instant matching for your dialing number based on the dialing rule and regard your dialing as finished upon receiving ‘#’ or dialing timeout.
  • Page 52 Synway Information Engineering Co., Ltd Any 8-digit number starting with 81, 82, 8[1-9]xxxxxx 83, 84, 85, 86, 87, 88 or 89 Any 8-digit number starting with 801, 802, 80[1-9]xxxxx 803, 804, 805,.806, 807, 808 or 809 800xxxxxxx Any 10-digit number starting with 800...

  • Page 53: Dialing Timeout

    Synway Information Engineering Co., Ltd Figure 3-43 Dialing Rule Configuration Interface (Character) 3.5.10 Dialing Timeout Figure 3-44 Dialing Timeout Info Interface See Figure 3-44 for the dialing timeout info interface. The table below explains the items shown in the above figure.

  • Page 54: Cue Tone

    Synway Information Engineering Co., Ltd Figure 3-45 Modify Dialing Timeout Info After configuration, click Save to save the above settings into the gateway or click Close to cancel the settings. 3.5.11 Cue Tone Figure 3-46 Cue Tone Interface See Figure 3-46 for the Cue Tone interface. The table below explains the items shown in the above figure.

  • Page 55: Color Ring

    Synway Information Engineering Co., Ltd 3.5.12 Color Ring Figure 3-47 Coloring Ring Interface By default, there is no available color ring on the gateway. See Figure 3-47. Click Upload to upload a new color ring manually. Follow Figure 3-48 to upload the required color ring file to the gateway.

  • Page 56: Qos

    Synway Information Engineering Co., Ltd Figure 3-49 Color Ring Management Interface Click Modify in Figure 3-49 to modify the configuration of the color ring. See below for the color ring modification interface. The configuration items on this interface are the same as those on the Color Ring Upload interface.

  • Page 57: Port Settings

    Synway Information Engineering Co., Ltd Sets the priority of the media premium for QoS. A media premium QoS with a bigger Media Premium QoS value has a higher priority. The value range is 0~63, with the default value of 46.
  • Page 58 Synway Information Engineering Co., Ltd Figure 3-54 FXS Modification The table below explains the configuration items on the FXS modification interface. Item Description Port Serial number of the FXS port on the device. Type Type of the port on the device (FXS). This item is not configurable.
  • Page 59 Synway Information Engineering Co., Ltd When the port initiates a call to SIP, this item corresponds to the username of SIP. The default SIP account is 80XX among which XX represents the corresponding SIP Account port number. For example, the default SIP account corresponding to Port 1 is 8001, and that corresponding to Port 8 is 8008.
  • Page 60 Synway Information Engineering Co., Ltd Forward conditions for the FXS port to forward incoming IP calls. The optional values are: Option Description The FXS port will forward all incoming IP calls to the preset Unconditional FWD Num immediately when it receives them.
  • Page 61 Synway Information Engineering Co., Ltd Figure 3-55 FXS Batch Modification Some configuration items on this interface are the same as those on the FXS Modification Interface. The others are described in the table below. Item Description Starting Port The starting serial number of the FXS port on the device in the batch setting.

  • Page 62: Fxo

    Synway Information Engineering Co., Ltd Starting Authentication The starting authentication password in the batch setting. Password Starting Authentication The starting authentication username in the batch setting. Username The rule for batch setting the SIP account, including Increase and Decrease two SIP Account Batch Rule options.
  • Page 63 Synway Information Engineering Co., Ltd Figure 3-57 FXO Modification The table below explains the configuration items on the FXO modification interface. Item Description Port Serial number of the FXO port on the device. Type Type of the port on the device (FXO). This item is not configurable.
  • Page 64 Synway Information Engineering Co., Ltd FXO connection methods include: Option Description Bind the number which corresponds to an FXS port to an FXO Static port. The number will be listed in the Bound Number column. This Binding helps to achieve the corresponding binding between an FXO port and an FXS port (two-way).
  • Page 65 Synway Information Engineering Co., Ltd Figure 3-58 FXO Batch Modification Some configuration items on this interface are the same as those on the FXO Modification Interface. The others are described in the table below. Item Description Starting Port The starting serial number of the FXO port on the device in the batch setting.

  • Page 66: Port Group

    Synway Information Engineering Co., Ltd Authentication Password The rule for batch setting the authentication password, including Increase and Batch Rule Decrease two options. Authentication Password Sets the increase or decrease step size of the authentication password in the batch Batch Step Size setting.
  • Page 67 Synway Information Engineering Co., Ltd Figure 3-60 Add New Port Group The table below explains the items in the above figure. Item Description The unique index of each port group, which is mainly used in the configuration of Index routing rules and number manipulation rules to correspond to port groups.
  • Page 68 Synway Information Engineering Co., Ltd Sets the way for SIP to make outgoing calls (Tel IP) on the gateway. Option Description Register SIP initiates a call in a point-to-point mode. (default) SIP initiates a call with the registered SIP account and...
  • Page 69 Synway Information Engineering Co., Ltd When the port group receives a call, it will choose a port based on the select mode set by this configuration item to ring or to connect. The optional values and their corresponding meanings are described in the table below.

  • Page 70: Route Settings

    Synway Information Engineering Co., Ltd Click Modify at the end of the list in Port Group Settings Interface to modify the properties of a port group. See Figure 3-61 for the port group modification interface. The configuration items on this interface are the same as those on the Add New Port Group interface.

  • Page 71: Routing Parameters

    Synway Information Engineering Co., Ltd 3.7.1 Routing Parameters Figure 3-63 Routing Parameters Configuration Interface See Figure 3-63 for the routing parameters configuration interface. On this interface, you can set the routing rules for calls respectively on two directions IP Tel and Tel IP to be routing before or after number manipulation.
  • Page 72 Synway Information Engineering Co., Ltd Figure 3-65 Add New Routing Rule (IP Tel) The table below explains the items shown in the above figure. Item Description The unique index of each routing rule, which denotes its priority. A routing rule with Index a smaller index value has a higher priority.
  • Page 73 Synway Information Engineering Co., Ltd Call Destination Port group to which the call will be routed. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. See Figure 3-66 for the IP Tel routing rule configuration interface after your configuration. There is a rule displayed with Index 63 and Call Destination ‘Route by Number’, having no restriction on...

  • Page 74: Tel To Ip

    Synway Information Engineering Co., Ltd 3.7.3 Tel to IP Figure 3-68 Tel IP Routing Rule Configuration Interface (Standard) See Figure 3-68 for the Tel IP routing rule configuration interface. By default, there is no available routing rule on the gateway. The Tel IP routing rule configuration has two modes: Standard and Character.
  • Page 75 Synway Information Engineering Co., Ltd Source Port Group Port group from which the call is initiated. This item can be set to a specific port (Call Initiator) group or ‘*’ which indicates any port group. A string of characters at the beginning of the caller/called party number. It can be a specific string consisting of digits 0~9, ”[*]”, ”#"...

  • Page 76: Number Manipulation

    Synway Information Engineering Co., Ltd Figure 3-71 Tel IP Routing Rule Configuration Interface (Character) 3.8 Number Manipulation Number Manipulation includes four parts: IP Tel CallerID, IP Tel CalleeID, Tel IP CallerID and Tel IP CalleeID. See Figure 3-72. Figure 3-72 Number Manipulation 3.8.1 IP to Tel CallerID...
  • Page 77 Synway Information Engineering Co., Ltd Figure 3-74 Add IP Tel CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call...
  • Page 78 Synway Information Engineering Co., Ltd A string of characters at the beginning of the caller/called party number. It can be a specific string consisting of digits 0~9, ”[*]”, ”#" or character ranges defined by [ ]. ‘[ ]’ represents a character within the range it defines. Values in [ ] only can be digits ‘0~9’, “[*]”, ”#", punctuations ‘-‘...
  • Page 79 Synway Information Engineering Co., Ltd Figure 3-75 Modify IP Tel CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-73 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 80: Ip To Tel Calleeid

    Synway Information Engineering Co., Ltd Figure 3-76 IP Tel CallerID Manipulation Interface (Character) 3.8.2 IP to Tel CalleeID The number manipulation process for IP Tel CalleeID is almost the same as that for IP Tel CallerID; only the number to be manipulated changes from CallerID to CalleeID. See,Figure 3-78 for IP Tel CalleeID manipulation interface.

  • Page 81: Tel To Ip Callerid

    Synway Information Engineering Co., Ltd Figure 3-78 IP Tel CalleeID Manipulation Interface (Character) 3.8.3 Tel to IP CallerID Figure 3-79 Tel IP CallerID Manipulation Interface (Standard) See Figure 3-79 for the Tel IP CallerID manipulation interface under the Standard mode. A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure.
  • Page 82 Synway Information Engineering Co., Ltd matches several number manipulation rules, it will be processed according to the one with the highest priority. More information about each number manipulation rule, with the default value of Description default. Source Port Group Port group from which the call is initiated. This item can be set to a specific port (Call Initiator) group or ‘*’...
  • Page 83 Synway Information Engineering Co., Ltd Figure 3-81 Modify Tel IP CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-79 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 84: Tel To Ip Calleeid

    Synway Information Engineering Co., Ltd Figure 3-82 Tel IP CallerID Manipulation Interface (Character) 3.8.4 Tel to IP CalleeID The number manipulation process for Tel IP CalleeID is almost the same as that for Tel IP CallerID; only the number to be manipulated changes from CallerID to CalleeID. See Figure 3-83, Figure 3-84 for the Tel IP CalleeID manipulation interface.

  • Page 85: System Tools

    Synway Information Engineering Co., Ltd Figure 3-84 Tel IP CalleeID Manipulation Interface (Character) 3.9 System Tools System Tools is mainly for gateway maintenance. It provides such features as IP modification, data backup and connectivity check. See Figure 3-85 for details.

  • Page 86: Management

    Synway Information Engineering Co., Ltd 3.9.1 Management Figure 3-86 Management Parameters Setting Interface See Figure 3-86 for the Management Parameters Setting interface. The table below explains the items shown in the above figure. Item Description WEB Port The port which is used to access the gateway via WEB. The default value is 80.

  • Page 87: Network

    Synway Information Engineering Co., Ltd Server Address The address of the server to receive CDR. Server Port The port of the server to receive CDR. Sets whether to enable the NTP time synchronization feature. It is required to fill in NTP Server Address, Synchronizing Cycle and Time Zone in case NTP is enabled.

  • Page 88: Upgrade

    Synway Information Engineering Co., Ltd 3.9.3 Upgrade Figure 3-88 Upgrade Interface See Figure 3-88 for the upgrade interface where you can upgrade the WEB, gateway service, kernel and firmware to new versions. Select the upgrade package “*.tar.gz” (The gateway will do MD5 verification before upgrading and will not start to upgrade until it passes the verification.) via...

  • Page 89: Signaling Capture

    Synway Information Engineering Co., Ltd Figure 3-89 File Uploading Interface After a successful uploading of the file, the gateway will start to upgrade the system. See Figure 3-90 and you can learn the detailed upgrading information from the upgrade information box at the bottom.

  • Page 90: Data Recording

    Synway Information Engineering Co., Ltd Figure 3-91 Signaling Capture Interface See Figure 3-91 for the Signaling Capture interface. Packet capture contains Signaling Packet Capture and RTP Packet Capture. You can select either of them to start the capture according to your requirement.

  • Page 91: Operation Log

    Synway Information Engineering Co., Ltd Figure 3-94 SIP Log Interface See Figure 3-93, Figure 3-94 for the Call Log interface. Click the checkbox before Enable Call Log to enable the call log feature, including Call Log and SIP Log. Call from IP Channel displays the call log information generated on all IP channels, and Call from Port displays the call log information generated on the port you select.

  • Page 92: Backup & Upload

    Synway Information Engineering Co., Ltd See Figure 3-95 for the Operation Log interface, which is used to check the operation records on WEB. Click Refresh to refresh the log; click Clear All to clear all the operation logs and click Download to download the logs.

  • Page 93: Factory Reset

    Synway Information Engineering Co., Ltd Figure 3-98 Configuration File Uploading Interface 3.9.9 Factory Reset Figure 3-99 Factory Reset Interface See Figure 3-99 for the factory reset interface. Click Reset to restore all configurations on the gateway to factory settings. 3.9.10 System Monitor Figure 3-100 System Monitor Configuration Interface See Figure 3-100 for the System Monitor Configuration interface.

  • Page 94: Centralized Manage

    Description Company Name The name used to register the gateway to Synway DCMS. Gateway The description displayed on Synway DCMS after the gateway is registered to Description Synway DCMS, giving an easy identification of the gateway in device grouping. Centralized Management Sets the centralized management protocol.

  • Page 95: Ping Test

    Synway Information Engineering Co., Ltd The grade of SNMP, three options available: Neither authenticated nor encrypted, Authenticated but not encrypted and Authenticated and encrypted, with the default Grade value of Neither authenticated nor encrypted. It is only valid when the SNMP version is set to V3.

  • Page 96: Tracert Test

    Synway Information Engineering Co., Ltd 3.9.13 TRACERT Test Figure 3-103 Tracert Test Interface See Figure 3-103 for the Tracert test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure.

  • Page 97: Change Password

    Synway Information Engineering Co., Ltd 3.9.14 Change Password Figure 3-104 Password Changing Interface See Figure 3-104 for the Password Changing interface where you can change username and password of the gateway. Enter the current password, the new username and password, and then confirm the new password.

  • Page 98: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications Dimensions Connector: RJ45 to DB-9 Connector SMG1004B, SMG1008B: 220×148×40 mm Data bits: 8 bits SMG1016B4: 440×44×267 mm Stop bit: 1 bit Weight Parity unsupported SMG1004B, SMG1008B: 0.375 kg Flow control unsupported SMG1016B4: 2.530 kg...

  • Page 99: Appendix B Troubleshooting

    Synway Information Engineering Co., Ltd Appendix B Troubleshooting Q1. What to do if I forget the IP address of the SMG-B gateway? There are two ways to get the IP address: Long press the Reset button on the gateway to restore to factory settings. The default IP address is 192.168.1.101...
  • Page 100 Synway Information Engineering Co., Ltd and such error still exists even after you restart the device or restore it to factory settings. Voice problems occur during call conversation, such as that one party or both parties cannot hear the voice or the voice quality is unacceptable.
  • Page 101 Synway Information Engineering Co., Ltd Refer to in this chapter for detailed information. SMG-B Series Analog Gateway User Manual (Version 1.1.0) Page 96...

  • Page 102: Appendix C Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...

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