Synway SMG4004 User Manual

Wireless gateways
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Synway SMG Series Wireless Gateway
SMG4004
SMG4008
SMG4016
SMG4032
Wireless Gateway
Version 1.4.0
Synway Information Engineering Co., Ltd
www.synway.net

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Summary of Contents for Synway SMG4004

  • Page 1 Synway SMG Series Wireless Gateway SMG4004 SMG4008 SMG4016 SMG4032 Wireless Gateway Version 1.4.0 Synway Information Engineering Co., Ltd www.synway.net...
  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration................iii Revision History..................iv Chapter 1 Product Introduction............1 Typical Application ..................2 Feature List....................2 Hardware Description ..................3 Indicator Info ....................6 Chapter 2 Quick Guide ................7 Chapter 3 WEB Configuration ............10 System Login ....................
  • Page 3 Synway Information Engineering Co., Ltd 3.6.6 USSD........................53 3.6.7 Email........................54 3.6.8 Balance........................55 3.6.9 SIM Card.........................56 3.6.10 PIN Manage......................57 Port Settings ....................59 3.7.1 Port .........................60 3.7.2 Port Group ......................63 Route Settings ..................... 66 3.8.1 Routing Parameters ....................66 3.8.2 IP to Tel/IP ......................67 3.8.3...
  • Page 4: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.
  • Page 5: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.0.0 2015-08 Initial publication Version 1.1.0 2015-11 New Revision Version 1.2.0 2016-1 New Revision Version 1.3.0 2016-4 New Revision Version 1.4.0 2016-6 New Revision Note: Please visit our website http://www.synway.net...
  • Page 6: Chapter 1 Product Introduction

    The Synway SMG series wireless gateway products (hereinafter referred to as ‘wireless gateway’), as a part of the Synway gateway products, works mainly for connecting the wireless network with the VoIP network. It adopts an updated VoIP processor and the wireless module, uses the push-pull SIM card socket for easy replacement of the SIM card, quite advanced in technology.
  • Page 7: Typical Application

    Synway Information Engineering Co., Ltd 1.1 Typical Application Headquarter Subscriber IP Phone IP Phone Terminal GSM Gateway Router GSM Gateway Branch 1 Subscriber GSM Gateway IP Phone IP Phone Terminal Internet Router Branch 2 Subscriber IP Phone IP Phone GSM Gateway...
  • Page 8: Hardware Description

    Synway Information Engineering Co., Ltd TDM/VoIP Routing Sets a routing path: from IP to TDM or from TDM to IP. Simultaneous Register to Registers the gateway to a master registrar server and a spare registrar server Multiple Servers simultaneously. IMS Network Registers the gateway to a server under IMS network.
  • Page 9 Synway Information Engineering Co., Ltd for product appearance. LAN1 Indicator Alarm Indicator Power Indicator Reset Button Run Indicator Console LAN2 Indicator SIM Card Slot Channel Indicator Figure 1-2 SMG4008 Front View Power Network Port Figure 1-3 SMG4008 Rear View Alarm Indicator...
  • Page 10 Synway Information Engineering Co., Ltd Grouding Stud Network Port Power Console Reset Button Figure 1-5 SMG4016 Rear View The table below gives a detailed introduction to the interfaces, buttons and LEDs illustrated above: Interface Description Amount: 2 Type: RJ-45 Bandwidth: 10/100 Mbps...
  • Page 11: Indicator Info

    Synway Information Engineering Co., Ltd When the port is unavailable, the LED Lights up in red and keeps on; When the port is in use, the LED flashes in green When the port module is disabled, the LED flashes in red...
  • Page 12: Chapter 2 Quick Guide

    Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the wireless gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things.
  • Page 13 Synway Information Engineering Co., Ltd Step 5: Log in the gateway. Enter the original IP address (192.168.1.101) of the wireless gateway in the browser to go to the WEB interface of the gateway. The original username and password of the gateway are both ‘admin’.
  • Page 14 Synway Information Engineering Co., Ltd Example: Provided the added port is Port1, check the checkbox before Port1, set Index to 1, fill in Description with test, and keep the default values of other configuration items. Go to ‘Route Settings IP Tel/IP’ on the WEB interface and click the ‘Add New’ button to add a new routing rule.
  • Page 15: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both ‘admin’. You can change the username and the password via ‘System Tools...
  • Page 16: Operation Info

    Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes four parts: System Info, Port State, Call Count and SIP Message Count, showing the current running status of the gateway. See Figure 3-3. Figure 3-3 Operation Info 3.2.1 System Info Figure 3-4 System Info Interface See Figure 3-4 for the system info interface.
  • Page 17: Port State

    Synway Information Engineering Co., Ltd The amount of receive packets after the gateway’s startup, including three options: Receive Packets All, Error and Drop. The amount of transmit packets after the gateway’s startup, including three options: Transmit Packets All, Error and Drop.
  • Page 18: Call Count

    Note: This item is unavailable for SMG4004 and SMG4008 series. Displays the number of the SIM card inserted in current port. For SMG4016 series, Cell Phone No. the number is that of the SIM card which is in using.
  • Page 19: Sip Message Count

    Synway Information Engineering Co., Ltd Total number of calls which fail as the called party does not pick up the call in a long No Answer time or the calling party hangs up the call before the called party picks it up.
  • Page 20 Synway Information Engineering Co., Ltd Figure 3-9 Quick Config-Network Settings Interface See Figure 3-10 for the Quick Config-SIP Settings interface. The configuration items on this interface are the same as those on the SIP interface. Refer to 3.4.1 SIP for detailed settings. You are required to fill with the information about the registrar if the gateway must be registered.
  • Page 21: Voip Settings

    Synway Information Engineering Co., Ltd Figure 3-11 Port Settings Interface Figure 3-12 Quick Config-Completion Interface Click Back to go back to the Port Settings interface; click Finish to finish the Quick Config wizard and now the gateway can work normally with basic configuration.
  • Page 22: Sip

    Synway Information Engineering Co., Ltd 3.4.1 SIP Figure 3-14 SIP Settings Interface See Figure 3-14 for the SIP settings interface where you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 23: Sip Compatibility

    Synway Information Engineering Co., Ltd When the gateway initiates a call to SIP, this item corresponds to the username of SIP Account SIP. Registration password of the gateway. To register the gateway to SIP, both Password configuration items SIP Account and Password should be filled in.
  • Page 24 Synway Information Engineering Co., Ltd Figure 3-15 SIP Compatibility Setting Interface The table below explains the items shown in Figure 3-15. Item Description There are two optional ways to obtain the called party number: from “To” Field and Obtain CalleeID from “Request”...
  • Page 25: Sip Station

    Synway Information Engineering Co., Ltd address within the LAN, the request message will be sent according to the source address; if the Contact field indicates an IP address belonging to the WAN, the request message will be sent according to this IP address.
  • Page 26 Synway Information Engineering Co., Ltd Figure 3-16 SIP Station Setting Interface Click Add New to add SIP stations manually. See Figure 3-17. You can configure basic SIP station information on this interface. The bound port to a SIP station must be a wireless port and unique.
  • Page 27: Sip Server

    Synway Information Engineering Co., Ltd Figure 3-18 SIP Station Interface Click Modify in the above figure to modify the configuration of the SIP station. See Figure 3-19. The configuration items on this interface are the same as those on the Add New SIP Station interface.
  • Page 28 Synway Information Engineering Co., Ltd Figure 3-20 SIP Server Interface Click Add New to add SIP servers manually. See Figure 3-21. You can configure basic SIP server information on this interface. Figure 3-21 Add New SIP Server All the items except Index and Description are the same as those on...
  • Page 29: Nat Setting

    Synway Information Engineering Co., Ltd Figure 3-23 SIP Server Modification Interface To delete a SIP server, check the checkbox before the corresponding index in Figure 3-22 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 30 Synway Information Engineering Co., Ltd Item Description Sets whether to enable the STUN server for NAT traversal. By default the STUN STUN Server server is disabled. Detected NAT (Network Address Translation) type. The gateway will return the NAT type automatically in case STUN Server is enabled. It includes 9 types: unknown;...
  • Page 31: Media

    Synway Information Engineering Co., Ltd 3.4.6 Media Figure 3-25 Media Settings Interface See Figure 3-25 for the media settings interface where you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 32 Synway Information Engineering Co., Ltd Supported RTP port range for the IP end to establish a call conversation, with the RTP Port Range lower limit of 10000 and the upper limit of 60000 and the difference between larger than 480. The default value is 50000-50767.
  • Page 33: Advanced Settings

    Synway Information Engineering Co., Ltd Supported CODECs and their corresponding priority for the IP end to establish a call conversation. The table below explains the sub-items: Sub-item Description Priority for choosing the CODEC in an SIP conversation. The Priority smaller the value is, the higher the priority will be.
  • Page 34: Network

    Synway Information Engineering Co., Ltd Figure 3-26 Advanced Settings 3.5.1 Network Figure 3-27 Network Settings Interface See Figure 3-27 for the network settings interface. A gateway has two LANs which can be configured with the same network type, IP address, subnet mask, default gateway and DNS server to realize the feature of hot backup.
  • Page 35: System Param

    Synway Information Engineering Co., Ltd 3.5.2 System Param Figure 3-28 System Parameters Setting Interface See Figure 3-28 for the System Parameters Setting interface. The table below explains the items shown in the above figure. Item Description WEB Port The port which is used to access the gateway via WEB. The default value is 80.
  • Page 36 Synway Information Engineering Co., Ltd Sets the IP addresses which can access the gateway via WEB. By default, all IPs are allowed. You can set an IP whitelist to allow all IPs within it to access the Access Setting gateway freely. Also you can set an IP blacklist to forbid all IPs within it to access the gateway.
  • Page 37: Service Config

    Synway Information Engineering Co., Ltd 3.5.3 Service Config Figure 3-29 Service Config Interface See Figure 3-29 for the Service Config interface. The table below explains the items shown in the above figure. Item Description Sets whether to enable the two stage dialing mode for PSTN outgoing calls. Under...
  • Page 38: Dialing Rule

    Synway Information Engineering Co., Ltd Communication Automatically routes a call to the wireless port in case of network failure or call timeout. The default value is disabled. without Network Sets whether to enable the feature of transferring the call to a designated IP automatically when a call from IP to Tel fails, with the default value of disable.
  • Page 39 Synway Information Engineering Co., Ltd Figure 3-30 Dialing Rule Configuration Interface (Standard) See Figure 3-30 for the Dialing Rule Configuration interface under the standard mode. The list in the above figure shows the dialing rules with their priorities and description, which can be added by the Add New button on the bottom right corner.
  • Page 40 Synway Information Engineering Co., Ltd each dialing rule is 127 characters. See below for the meaning of each character in the dialing rule. The gateway will do instant matching for your dialing number based on the dialing rule and regard your dialing as finished upon receiving ‘#’ or dialing timeout.
  • Page 41 Synway Information Engineering Co., Ltd Any 8-digit number starting with 81, 82, 8[1-9]xxxxxx 83, 84, 85, 86, 87, 88 or 89 Any 8-digit number starting with 801, 802, 80[1-9]xxxxx 803, 804, 805,.806, 807, 808 or 809 800xxxxxxx Any 10-digit number starting with 800...
  • Page 42: Function Key

    Synway Information Engineering Co., Ltd Figure 3-33 Dialing Rule Configuration Interface (Character) 3.5.5 Function Key See Figure 3-34 for the function key configuration interface. Here you can set a cluster of combination keys to query or set the network port.
  • Page 43: Cue Tone

    Synway Information Engineering Co., Ltd 3.5.6 Cue Tone Figure 3-35 Cue Tone Interface See Figure 3-35 for the Cue Tone interface. The table below explains the items shown in the above figure. Item Description Sets the language for the gateway to play voice, including two options Chinese and Language English.
  • Page 44 Synway Information Engineering Co., Ltd Figure 3-37 Color Ring Upload Interface The table below explains the items shown above: Item Description Index The unique index of each color ring to be uploaded. It is user-defined, with the default value of default.
  • Page 45: Qos

    Synway Information Engineering Co., Ltd To delete a color ring, check the checkbox before the corresponding index in Figure 3-38 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected.
  • Page 46: Tone Generator

    Synway Information Engineering Co., Ltd 3.5.9 Tone Generator Figure 3-41 Tone Generator Setting Interface See Figure 3-41 for the Tone Generator Setting interface. By default, there are three tones on it: Dial Tone—a single tone with 450HZ frequency, plays continuously; Ringback Tone—a single tone with 450HZ frequency, repeatedly playing in the method of 1s play and 4s pause;...
  • Page 47: Cdr Query

    Synway Information Engineering Co., Ltd 3.5.10 CDR Query Figure 3-42 CDR Query Setting Interface See Figure 3-42 for the CDR Query Setting interface. The table below explains the items shown in the above figure. Item Description Starting Date, Sets the starting and ending dates for CDR query.
  • Page 48: Wireless Settings

    Synway Information Engineering Co., Ltd Figure 3-44 VPN Settings Interface Thanks to the embedded VPN Client, the wireless gateway can access the VPN network via OPENVPN directly, not requiring extra VPN client, which simplifies the network deployment. Meanwhile, the design of both SIP signaling messages and voice streams transporting via VPN avoids possible problems induced by the SIP protocol in passing through the firewall and NAT.
  • Page 49: Basic Parameters

    Synway Information Engineering Co., Ltd 3.6.1 Basic Parameters Figure 3-47 Basic Parameters Setting Interface for GSM Figure 3-48 Basic Parameters Setting Interface for WCDMA SMG Series Wireless Gateway User Manual (Version 1.4.0) Page 44...
  • Page 50 Synway Information Engineering Co., Ltd Figure 3-49 Basic Parameters Setting Interface for CDMA See Figure 3-47, Figure 3-48, Figure 3-49 for the basic parameters setting interface. The table below explains the items shown in the above figure. Item Description Sets the mode of the GSM (WCDMA) voice encoding. By default, the voice GSM (WCDMA) Voice Encoding encoding for GSM is Automatic and for WCDMA is AMR.
  • Page 51: Wireless Param

    Synway Information Engineering Co., Ltd WCDMA Only. The default value is Automatic. Sets the priority of the network, three options available: Automatic, GSM prior to Network Scan Sequence WCDMA and WCDMA prior to GSM. The default value is Automatic. Sets the interval to send SMS for each port. Range of value: 1~60, with the SMS Sending Interval default value of 1.
  • Page 52 Synway Information Engineering Co., Ltd Figure 3-51 Wireless Parameters Modification Interface The table below explains the configuration items on the Wireless Parameters Modification interface. Item Description Port The number of the port corresponding to the wireless module. The number of the SIM card corresponding to the wireless module. This number Cell Phone No.
  • Page 53: Call Forwarding

    Synway Information Engineering Co., Ltd 3.6.3 Call Forwarding Figure 3-52 Call Forwarding Configuration Interface See Figure 3-52 for the Call Forwarding Configuration interface. The table below explains the items shown in the above figure. Item Description Port The number of the port corresponding to the wireless module.
  • Page 54: Short Message

    Synway Information Engineering Co., Ltd Figure 3-53 Wireless Service Modification Interface 3.6.4 Short Message Figure 3-54 Short Message Interface See Figure 3-54 for the Short Message interface which displays the related information about the received/sent SMS. Click SMS Center to go into the SMS Center Modification interface. See Figure 3-55. Click Save to save the settings into the gateway, click Close to cancel the settings.
  • Page 55 Synway Information Engineering Co., Ltd Figure 3-56 SMS Receiving Details Interface To delete a piece of SMS receiving detail, check the checkbox before the corresponding index in Figure 3-56 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 56 Synway Information Engineering Co., Ltd Figure 3-58 Send SMS Interface The table below explains the configuration items on the Send SMS interface. Item Description Port Select a port to send the SMS. Click Browse to select the required number file and then click Import to import this Number Import file.
  • Page 57: Imei

    Synway Information Engineering Co., Ltd 3.6.5 IMEI Figure 3-59 IMEI Interface See Figure 3-59 for the IMEI interface. Read the agreement carefully and click Accept before you go into the IMEI Modification interface. There are two optional modes for IMEI modification: Manual Modify and Auto Modify.
  • Page 58: Ussd

    Synway Information Engineering Co., Ltd Figure 3-61 IMEI Auto Modification Interface After configuration, click Save to save the above settings into the gateway or click Reset to restore the configurations. Note: This configuration is unavailable for CDMA module. 3.6.6 USSD Figure 3-62 USSD Setting Interface See Figure 3-62 for the USSD Setting interface.
  • Page 59: Email

    Synway Information Engineering Co., Ltd Selects all the available ports to send the same USSD request. Click Send in Figure 3-62 to send out the USSD request. Click Clear Data to clear all data. Note: This configuration is unavailable for CDMA module.
  • Page 60: Balance

    Synway Information Engineering Co., Ltd Target Address The target address to which the Email converted by SMS will be sent. Subject Sets the subject for the Email converted by SMS. When this feature is enabled, the mails in a designated format (See Note 4 and 5 in Covert Email to SMS Figure 3-63) can be converted to SMS.
  • Page 61: Sim Card

    Synway Information Engineering Co., Ltd Item Description Query Mode Sets the mode to query the balance. Destination Number Sets the destination number to query the balance Content to Send Sets the content to query the balance. Keywords to Match The balance matching the keywords will be displayed.
  • Page 62: Pin Manage

    Synway Information Engineering Co., Ltd Figure 3-67 SIM Card Management Interface The table below explains the items shown in the above figure. Item Description Port Serial number of the port on the device. Once this feature is enabled, it will switch to other available SIM card automatically...
  • Page 63 Synway Information Engineering Co., Ltd Figure 3-69 PIN Manage Modification Interface Click “Yes” and input the correct PIN to lock the SIM card. The incoming/outgoing calls will not be initiated once the SIM card is locked. See Figure 3-70. Figure 3-70 SIM Card Locked PIN Required Click Modify in Figure 3-70, you are required to input PIN again, see Figure 3-71.
  • Page 64: Port Settings

    Synway Information Engineering Co., Ltd Figure 3-73 Lock SIM Card or Modify PIN Interface The SIM card will also be locked and cannot make incoming/outgoing calls if you input a wrong PIN code three times, You are required to input the PUK to reset the PIN, see Figure 3-74.
  • Page 65: Port

    Synway Information Engineering Co., Ltd Figure 3-76 Port Settings 3.7.1 Port Figure 3-77 Port Settings Interface See Figure 3-77 for the Port Settings interface. The list in the above figure shows the feature and properties of each port. Click Modify in Figure 3-77 to modify the properties of the corresponding port.
  • Page 66 Synway Information Engineering Co., Ltd Sets whether to register the port to the SIP server. When this item is set to No, the item Reg Status on the Port Settings interface (Figure Register Port 3-77) shows Unregistered; when this item is set to Yes, the item Reg Status shows Failed or Registered.
  • Page 67 Synway Information Engineering Co., Ltd Figure 3-79 Port Batch Modification Some configuration items on this interface are the same as those on the Port Modification Interface. The others are described in the table below. Item Description Starting Port The starting serial number of the port on the device in the batch setting.
  • Page 68: Port Group

    Synway Information Engineering Co., Ltd Authentication Password The rule for batch setting the authentication password, including Increase and Batch Rule Decrease two options. Authentication Password Sets the increase or decrease step size of the authentication password in the batch Batch Step Size setting.
  • Page 69 Synway Information Engineering Co., Ltd Figure 3-81 Add New Port Group The table below explains the items in the above figure. Item Description The unique index of each port group, which is mainly used in the configuration of Index routing rules and number manipulation rules to correspond to port groups.
  • Page 70 Synway Information Engineering Co., Ltd When the port group receives a call, it will choose a port based on the select mode set by this configuration item to ring or to connect. The optional values and their corresponding meanings are described in the table below.
  • Page 71: Route Settings

    Synway Information Engineering Co., Ltd Figure 3-82 Modify Port Group To delete a port group, check the checkbox before the corresponding index in Figure 3-80 and click the ‘Delete’ button. Check All means to select all available items on the current page;...
  • Page 72: Ip To Tel/Ip

    Synway Information Engineering Co., Ltd See Figure 3-84 for the routing parameters configuration interface. On this interface, you can set the routing rules for calls respectively on two directions IP Tel/IP and Tel IP to be routing before or after number manipulation. The default value is Route before Number Manipulate.
  • Page 73 Synway Information Engineering Co., Ltd The table below explains the items shown in the above figure. Item Description The unique index of each routing rule, which denotes its priority. A routing rule with Index a smaller index value has a higher priority. If a call matches several routing rules, it will be processed according to the one with the highest priority.
  • Page 74: Tel To Ip

    Synway Information Engineering Co., Ltd routing rule modification interface are the same as those on the Add New Routing Rule (IP Tel/IP) interface. Note that the item Index cannot be modified. To delete a routing rule, check the checkbox before the corresponding index in Figure 3-87 and click the Delete button.
  • Page 75 Synway Information Engineering Co., Ltd Figure 3-90 Add New Routing Rule (Tel IP) The table below explains the items shown in the above figure. Item Description The unique index of each routing rule, which denotes its priority. A routing rule with Index a smaller index value has a higher priority.
  • Page 76: Number Manipulation

    Synway Information Engineering Co., Ltd See Figure 3-91 for the Tel IP routing rule configuration interface after your configuration. There is a rule displayed with Index 63, Destination IP ‘192.168.1.101’ and Destination Port ‘5060’ (i.e. default IP address and port of the gateway), having no restriction on Call Initiator, CallerID Prefix and CalleeID Prefix, which indicates all the outgoing calls from Tel which conform to the dialing rule will be routed to the gateway.
  • Page 77: Ip To Tel Callerid

    Synway Information Engineering Co., Ltd Figure 3-93 Number Manipulation 3.9.1 IP to Tel CallerID Figure 3-94 IP Tel CallerID Manipulation Interface (Standard) See Figure 3-94 for the IP Tel CallerID manipulation interface under the Standard mode. A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure.
  • Page 78 Synway Information Engineering Co., Ltd Figure 3-95 Add IP Tel CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call...
  • Page 79 Synway Information Engineering Co., Ltd A string of characters at the beginning of the caller/called party number. It can be a specific string consisting of digits 0~9, ”[*]”, ”#" or character ranges defined by [ ]. ‘[ ]’ represents a character within the range it defines. Values in [ ] only can be digits ‘0~9’, “[*]”, ”#", punctuations ‘-‘...
  • Page 80 Synway Information Engineering Co., Ltd Figure 3-97 Modify IP Tel CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-94 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 81: Ip To Tel Calleeid

    Synway Information Engineering Co., Ltd Figure 3-98 IP Tel CallerID Manipulation Interface (Character) 3.9.2 IP to Tel CalleeID The number manipulation process for IP Tel CalleeID is almost the same as that for IP Tel CallerID; only the number to be manipulated changes from CallerID to CalleeID. See Figure 3-99, Figure 3-100 for IP Tel CalleeID Manipulation interface.
  • Page 82: Tel To Ip Callerid

    Synway Information Engineering Co., Ltd Figure 3-100 IP Tel CalleeID Manipulation Interface (Character) 3.9.3 Tel to IP CallerID Figure 3-101 Tel IP CallerID Manipulation Interface (Standard) See Figure 3-101 for the Tel IP CallerID manipulation interface under the Standard mode. A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure.
  • Page 83 Synway Information Engineering Co., Ltd matches several number manipulation rules, it will be processed according to the one with the highest priority. More information about each number manipulation rule, with the default value of Description default. Source Port Group Port group from which the call is initiated. This item can be set to a specific port (Call Initiator) group or ‘*’...
  • Page 84 Synway Information Engineering Co., Ltd Figure 3-103 Modify Tel IP CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-101 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 85: Tel To Ip Calleeid

    Synway Information Engineering Co., Ltd Figure 3-104 Tel IP CallerID Manipulation Interface (Character) 3.9.4 Tel to IP CalleeID The number manipulation process for Tel IP CalleeID is almost the same as that for Tel IP CallerID; only the number to be manipulated changes from CallerID to CalleeID. See Figure 3-105, Figure 3-106 for the Tel IP CalleeID manipulation interface.
  • Page 86: System Tools

    Synway Information Engineering Co., Ltd Figure 3-106 Tel IP CalleeID Manipulation Interface (Character) 3.10 System Tools System Tools is mainly for gateway maintenance. It provides such features as IP modification, data backup and connectivity check. See Figure 3-107 for details.
  • Page 87 Synway Information Engineering Co., Ltd Figure 3-109 File Uploading Interface After a successful uploading of the file, the gateway will start to upgrade the system. See Figure 3-110 and you can learn the detailed upgrading information from the upgrade information box at the bottom.
  • Page 88: Signaling Capture

    Synway Information Engineering Co., Ltd Figure 3-110 System Upgrading Interface Note that clicking Reset can only delete the selected update file but not cancel the operation of Update. Note: Please contact our technicians if you need to downgrade the gateway to an old version. An improper operation may cause unexpected problems.
  • Page 89: Data Recording

    Synway Information Engineering Co., Ltd 3.10.3 Data Recording Figure 3-112 Data Recording Interface See Figure 3-112 for the Data Recording interface. Click Start to start the recording. Click Stop to stop the recording. Click Download to download the recorded data.
  • Page 90: Change Password

    Synway Information Engineering Co., Ltd Figure 3-114 SIP Log Interface See Figure 3-113, Figure 3-114 for the Call Log interface. Click the checkbox before Enable Call Log to enable the call log feature, including Call Log and SIP Log. Call from IP Channel displays the call log information generated on all IP channels, and Call from Port displays the call log information generated on the port you select.
  • Page 91: Backup & Upload

    Synway Information Engineering Co., Ltd 3.10.6 Backup & Upload Figure 3-116 Backup & Upload Interface See Figure 3-116 for the backup and upload interface. To back up the configuration file to your PC, just click Backup. To upload a configuration file, select it via Browse… and click Upload.
  • Page 92: Factory Reset

    Synway Information Engineering Co., Ltd Figure 3-118 Configuration File Uploading Interface 3.10.7 Factory Reset Figure 3-119 Factory Reset Interface See Figure 3-119 for the factory reset interface. Click Reset to restore all configurations on the gateway to factory settings. 3.10.8 Restart Figure 3-120 System Restart Interface See Figure 3-120 for the restart interface.
  • Page 93: System Monitor

    Synway Information Engineering Co., Ltd restart the gateway service or click Restart under the system restart interface to restart the whole gateway system. A dump file will be generated each time you restart the service or the system. Click Download and you can download it to help troubleshoot issues.
  • Page 94: Ping Test

    Synway Information Engineering Co., Ltd Monitoring Port Monitoring Port for SNMP on the gateway. Access Password Community string used for information acquisition. 3.10.11 PING Test Figure 3-123 Ping Test Interface See Figure 3-123 for the Ping test interface. A Ping test can be initiated from the gateway on a designated IP address to check the connection status between them.
  • Page 95: Tracert Test

    Synway Information Engineering Co., Ltd 3.10.12 TRACERT Test Figure 3-124 Tracert Test Interface See Figure 3-124 for the Tracert test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure.
  • Page 96: Wireless Network Test

    Synway Information Engineering Co., Ltd 3.10.13 Wireless Network Test Figure 3-125 Wireless Network Test Interface See Figure 3-125 for the Wireless Network Test interface. This test is to check whether the SIM card inserted in the gateway port can make normal calls. The table below gives the explanation to the configuration items shown in the above figure.
  • Page 97: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications ±10% Input power: 12V DC Dimensions 4004/4008 series: 260×153×30 mm ≥3A DC Input Current: 4016 series: 440×44×200 mm Signaling & Protocol SIP signaling Weight 4004/4008 series Net: 1.2 kg Supported protocol: SIP V1.0/2.0, RFC3261 4016 series Net: 3.5 kg...
  • Page 98: Appendix B Troubleshooting

    Synway Information Engineering Co., Ltd Appendix B Troubleshooting Q1. What to do if I forget the IP address of the wireless gateway? There are two ways to get the IP address: Long press the Reset button on the gateway to restore to factory settings. The default IP address is 192.168.1.101...
  • Page 99: Appendix C Vpn Certificate

    Synway Information Engineering Co., Ltd Appendix C VPN Certificate The steps to make a VPN certificate; Step 1 Get the file of client.ovpn from the VPN server and rename it to “client.conf”. Step 2 Examine or add the following content in/to the file.
  • Page 100: Appendix D Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix D Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...

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