Synway SBO500 SBO Series User Manual
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Synway SBO500 SBO Series User Manual

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Synway SBO Series Gateway
Gateway
SBO500
Version 1.6.3
Synway Information Engineering Co., Ltd
www.synway.net

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Summary of Contents for Synway SBO500 SBO Series

  • Page 1 Synway SBO Series Gateway Gateway SBO500 Version 1.6.3 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration................iii Revision History..................iv Chapter 1 Product Introduction ............1 Typical Application ..................1 Feature List....................2 Hardware Description ..................2 Alarm Info ...................... 4 Chapter 2 Quick Guide ..............5 Chapter 3 WEB Configuration............7 System Login ....................
  • Page 3 Synway Information Engineering Co., Ltd 3.7.7 Signaling Call Test ....................54 3.7.8 Signaling Call Track ....................55 3.7.9 PING Test .......................56 3.7.10 TRACERT Test .......................57 3.7.11 Modification Record ....................58 3.7.12 Backup & Upload ....................59 3.7.13 Factory Reset ......................59 3.7.14 Upgrade ........................59 3.7.15 Change Password ....................60...

  • Page 4: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.

  • Page 5: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.0.0 2015-05 Initial publication. Version 1.6.2 2015-09 New revision Version 1.6.3 2016-01 New revision Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SMG SBO Series Gateway User Manual (Version 1.6.3)

  • Page 6: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SBO Series Gateway! The Synway SBO series gateway products (hereinafter referred to as ‘SBO gateway’) are mainly used for connecting IP or enterprise PBX with the IP telephony network or IP PBX. It provides such functions as transcoding, routing, number filtration, number manipulation and so on.

  • Page 7: Feature List

    Synway Information Engineering Co., Ltd 1.2 Feature List Basic Features Description Call initiated from IP to a designated SIP trunk, via routing and number IP Call manipulation. Peels off some digits of a phone number from left/right, or adds a prefix/suffix to a Number Manipulation phone number.
  • Page 8 Synway Information Engineering Co., Ltd LAN2 Indicator LAN1 Indicator Console Port Alarm Indicator Power 1 Indicator Reset Button Power 2 Indicator Run Indicator Figure 1-2 Front View 220V AC Power2 220V AC Power1 Network Port Grounding Stud Power1 Key Power2 Key...

  • Page 9: Alarm Info

    Synway Information Engineering Co., Ltd Power on/off the SBO gateway. You can turn on the two power keys at the same Power Key time to have the power supply working in the hot-backup mode. Reset Button Restore the gateway to factory settings.

  • Page 10: Chapter 2 Quick Guide

    Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the SBO gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things.
  • Page 11 Synway Information Engineering Co., Ltd fill in ‘Remote IP’ and ‘Remote Port’ with the IP address and port of the remote SIP terminal which will initiate calls to the gateway. You may use the default values for the other configuration items.

  • Page 12: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both ‘admin’. You can change the username and the password via ‘System Tools...

  • Page 13: Operation Info

    Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes three parts: System Info, IP Status, Call Count and Warning Info, showing the current running status of the gateway. See Figure 3-3. Figure 3-3 Operation Info 3.2.1 System Info Figure 3-4 System Info Interface See Figure 3-4 for the system info interface.
  • Page 14 Synway Information Engineering Co., Ltd Item Description MAC Address MAC address of NET 1 or NET 2. The three parameters from left to right are IP address, subnet mask and default IP Address gateway of NET 1 or NET 2.

  • Page 15: Ip Status

    Synway Information Engineering Co., Ltd 3.2.2 IP Status Figure 3-5 IP Status Interface See Figure 3-5 for the IP status interface which shows the real-time status of each IP channel on the gateway. Item Description Channel No. The corresponding serial number of IP on the device.
  • Page 16 Synway Information Engineering Co., Ltd as: call direction, calling party number and called party number. The channel states include: State Icon Description Idle The channel is available. The channel receives the ringback tone and is waiting Wait Answer for the called party to pick up the phone.
  • Page 17 Synway Information Engineering Co., Ltd Figure 3-6 Search Calls SMG SBO Series Gateway User Manual (Version 1.6.3) Page 12...

  • Page 18: Call Count

    Synway Information Engineering Co., Ltd 3.2.3 Call Count Figure 3-7 Call Count Interface See Figure 3-7 for the call count Interface. The above list shows the detailed information about all the calls counted from the startup of the gateway service to the latest open or refresh of this interface.

  • Page 19: Warning Information

    Synway Information Engineering Co., Ltd 3.2.4 Warning Information Figure 3-8 Warning Information Interface See Figure 3-8 for the Warning Information interface. All the warning information will be output and displayed on this interface. 3.3 SIP Settings SIP Settings includes six parts: SIP, SIP Trunk, SIP Register, SIP Account, SIP Trunk Group and Media.

  • Page 20: Sip Settings

    Synway Information Engineering Co., Ltd 3.3.1 SIP Settings SMG SBO Series Gateway User Manual (Version 1.6.3) Page 15...
  • Page 21 Synway Information Engineering Co., Ltd SMG SBO Series Gateway User Manual (Version 1.6.3) Page 16...
  • Page 22 Synway Information Engineering Co., Ltd Figure 3-10 SIP Settings Interface See Figure 3-10 for the SIP settings interface where you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.

  • Page 23: Sip Trunk

    Synway Information Engineering Co., Ltd Sets whether to enable the DSCP differentiated services code point. By default, it is DSCP disabled. Sets the priority of the voice media for DSCP. The voice media with a bigger value Voice Media has a higher priority. The value range is 0~63, with the default value of 46.
  • Page 24 Synway Information Engineering Co., Ltd Figure 3-11 Add New SIP Trunk The table below explains the items shown in Figure 3-11. Item Description Index The unique index of each SIP trunk. Address of the SIP trunk, i.e. the IP address or domain name of the remote SIP Remote Address terminal which will establish call conversation with the gateway.
  • Page 25 Synway Information Engineering Co., Ltd The work period for the gateway, You can specify a certain period for the gateway to Working Period, make calls. By default, the gateway is allowed to make calls any time in the day (24 Period Hours).

  • Page 26: Sip Register

    Synway Information Engineering Co., Ltd Figure 3-13 Modify SIP Trunk To delete a SIP trunk, check the checkbox before the corresponding index in Figure 3-12 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page;...
  • Page 27 Synway Information Engineering Co., Ltd Figure 3-14 Add SIP Register Interface The table below explains the items shown in the above figure. Item Description Index The unique index of each SIP register. SIP Trunk No. The number of the SIP trunk which registers to the SIP server.
  • Page 28 Synway Information Engineering Co., Ltd Validity period of the SIP registry. Once the registry is overdue, the gateway should Register Expires be registered again. Range of value: 10~3600, calculated by s, with the default value of 3600. Once this feature is enabled, the gateway will send signaling messages to the corresponding externally bound address and port when it registers to the server.

  • Page 29: Sip Account

    Synway Information Engineering Co., Ltd Figure 3-16 SIP Register Modification Interface To delete a SIP register, check the checkbox before the corresponding index in Figure 3-15 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 30 Synway Information Engineering Co., Ltd Figure 3-17 Add New SIP Account The table below explains the items shown in above figures. Item Description Index The unique index of each SIP account. SIP Trunk No. The number of the SIP trunk to which the SIP account is registered.

  • Page 31: Sip Trunk Group

    Synway Information Engineering Co., Ltd Figure 3-18 SIP Account Settings Interface Click Modify in Figure 3-18 to modify a SIP account. See Figure 3-19 for the SIP account modification interface. The configuration items on this interface are the same as those on the Add New SIP Account interface.
  • Page 32 Synway Information Engineering Co., Ltd Figure 3-20 Add New SIP Trunk Group The table below explains the items shown in Figure 3-20. Item Description The unique index of each SIP trunk group, which is mainly used in the configuration Index of routing rules and number manipulation rules to correspond to SIP trunk groups.
  • Page 33 Synway Information Engineering Co., Ltd Figure 3-21 SIP Trunk Group Settings Interface Click Modify in Figure 3-21 to modify a SIP trunk group. See Figure 3-22 for the SIP trunk group modification interface. The configuration items on this interface are the same as those on the Add New SIP Trunk Group interface.

  • Page 34: Media Settings

    Synway Information Engineering Co., Ltd 3.3.6 Media Settings Figure 3-23 Media Settings Interface See Figure 3-23 for the media settings interface where you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 35 Synway Information Engineering Co., Ltd Payload of the RFC2833 formatted DTMF signals on the IP channel. Range of RFC2833 Payload value: 90~127, with the default value of 101. Supported RTP port range for the IP end to establish a call conversation, with the...

  • Page 36: Route Settings

    Synway Information Engineering Co., Ltd Sub-item Description Priority for choosing the CODEC in an SIP conversation. The Priority smaller the value is, the higher the priority will be. Seven optional CODECs are supported: G711A, G711U, G729, CODEC G723, G722, AMR and iLBC.

  • Page 37: Ip To Ip

    Synway Information Engineering Co., Ltd the routing rules for calls from IP IP to be routing before or after number manipulation. The default value is Route before Number Manipulate. After configuration, click Save to save the above settings into the gateway.
  • Page 38 Synway Information Engineering Co., Ltd A string of numbers at the beginning of the calling/called party number. This item can be set to a specific string or “*” which indicates any string. These two configuration items together with Call Initiator can specify the calls which apply to a routing rule.

  • Page 39: Number Filter

    Synway Information Engineering Co., Ltd Figure 3-28 Modify Routing Rule (IP IP) To delete a routing rule, check the checkbox before the corresponding index in Figure 3-27 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 40: Whitelist

    Synway Information Engineering Co., Ltd 3.5.1 Whitelist Figure 3-30 Whitelist Setting Interface See Figure 3-30 for the Whitelist Setting Interface, which includes two parts: CallerID Whitelist and CalleeID Whitelist. A new CallerID/CalleeID whitelist can be added by the Add New button. See Figure 3-31, Figure 3-32 for CallerID/CalleeID whitelist adding interface.
  • Page 41 Synway Information Engineering Co., Ltd Figure 3-32 Add New CalleeIDs in Whitelist Interface The table below explains the items shown in above figures. Item Description The corresponding Group ID for CallerIDs/CalleeIDs in the whitelist. The value Group range is 0~7.

  • Page 42: Blacklist

    Synway Information Engineering Co., Ltd Figure 3-34 Modify CalleeIDs in Whitelist To delete a CallerIDs/CalleeIDs in the whitelist, check the checkbox before the corresponding index in Figure 3-30 and click the ‘Delete’ button. To clear all CallerIDs/CalleeIDs in the whitelist at a time, click the Clear All button in Figure 3-30.

  • Page 43: Number Pool

    Synway Information Engineering Co., Ltd 3.5.3 Number Pool Figure 3-36 Number Pool Setting Interface See Figure 3-36 for the Number Pool Setting interface. A new number pool can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-37 for the Number Pool adding interface.

  • Page 44: Filtering Rule

    Synway Information Engineering Co., Ltd New Number Pool interface. Figure 3-38 Modify Number Pool Interface To delete a number pool, check the checkbox before the corresponding index in Figure 3-36 and click the ‘Delete’ button. To clear all number pools at a time, click the Clear All button in Figure 3-36.
  • Page 45 Synway Information Engineering Co., Ltd Figure 3-40 Add New Filtering Rule The table below explains the items shown in the above figure. Item Description The corresponding number for a filtering rule. The value range is 0~99. CallerID Whitelist The Group No. of CallerIDs saved on the whitelist setting interface.
  • Page 46 Synway Information Engineering Co., Ltd CalleeID Pool in Select a Group No. which is set in the blacklist from the number pool as the CalleeID Blacklist pool in blacklist. Original CalleeID Select a Group No. which is set in the whitelist from the number pool as the original Pool in Whitelist CalleeID pool in whitelist.

  • Page 47: Number Manipulation

    Synway Information Engineering Co., Ltd click the ‘Delete’ button. To clear all filtering rules at a time, click the Clear All button in Figure 3-39. 3.6 Number Manipulation Number Manipulation includes two parts: IP IP CallerID and IP IP CalleeID. See Figure 3-42.
  • Page 48 Synway Information Engineering Co., Ltd The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call...

  • Page 49: Ip To Ip Calleeid

    Synway Information Engineering Co., Ltd Figure 3-45 Modify IP IP CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-44 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 50: System Tools

    Synway Information Engineering Co., Ltd 3.7 System Tools System Tools is mainly for gateway maintenance. It provides such features as IP modification, time synchronization, data backup, log inquiry and connectivity check. See Figure 3-47 for details. Figure 3-47 System Tools SMG SBO Series Gateway User Manual (Version 1.6.3)

  • Page 51: Network

    Synway Information Engineering Co., Ltd 3.7.1 Network Figure 3-48 Network Settings Interface See Figure 3-48 for the Network Settings interface. A gateway has two network ports, each of which can be configured with independent IP address, subnet mask, default gateway and DNS server.

  • Page 52: Management

    Synway Information Engineering Co., Ltd your new IP address. 3.7.2 Management Figure 3-49 Management Parameters Setting Interface See Figure 3-49 for the Management Parameters Setting interface. The table below explains the items shown in the above figure. Item Description WEB Port The port which is used to access the gateway via WEB.

  • Page 53: Ip Routing Table

    Synway Information Engineering Co., Ltd Sets the IP addresses which can access the gateway via WEB. By default, all IPs are allowed. You can set an IP whitelist to allow all IPs within it to access the Access Setting gateway freely. Also can set an IP blacklist to forbid all IPs within it to access the gateway.
  • Page 54 Synway Information Engineering Co., Ltd Figure 3-50 Routing Table Adding Interface The table below explains the items shown in above figures. Item Description The number of the routing for the LAN in routing table. Destination The network segment in which the IP address is accessible for the network port.

  • Page 55: Centralized Manage

    Synway Information Engineering Co., Ltd Figure 3-52 Routing Table Modification Interface To delete a routing, check the checkbox before the corresponding index in Figure 3-51 and click the Delete button. To clear all number manipulation rules at a time, click the Clear All button in Figure 3-51.
  • Page 56 Description Centralized Manage Select a management platform for the gateway to register. The company name used to register the gateway to Synway DCMS, only valid Company Name when Synway DCMS is selected. The description displayed on Synway DCMS after the gateway is registered to Gateway Synway DCMS.

  • Page 57: Configuration File

    Synway Information Engineering Co., Ltd 3.7.5 Configuration File Figure 3-54 Configuration File Interface See Figure 3-54 for the Configuration File interface, including two files: SMGConfig.ini and ShConfig.ini. You can check and modify the items in these configuration files through this interface.

  • Page 58: Signaling Capture

    Synway Information Engineering Co., Ltd 3.7.6 Signaling Capture Figure 3-55 Signaling Capture Interface See Figure 3-55 for the Signaling Capture interface. Data Capture is used to capture data on the network interface you choose. Click Start to start capturing data (1024000 packets at most) on the corresponding network interface.

  • Page 59: Signaling Call Test

    Synway Information Engineering Co., Ltd 3.7.7 Signaling Call Test Figure 3-56 Signaling Call Test Interface See Figure 3-56 for the Signaling Call Test interface. This feature can help to test whether the route and the number manipulation already configured are proper or not, and whether the call can succeed or not.

  • Page 60: Signaling Call Track

    Synway Information Engineering Co., Ltd Original CalleeID The original CalleeID for the signaling call test. Add Invite Header, Field You can add the invite header and its corresponding content. Name, Field Content The information returned during the signaling call test, helping you to learn the Signaling Trace detailed information about the test call.

  • Page 61: Ping Test

    Synway Information Engineering Co., Ltd 3.7.9 PING Test Figure 3-58 Ping Test Interface See Figure 3-58 for the Ping Test interface. A Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items shown in the above figure.

  • Page 62: Tracert Test

    Synway Information Engineering Co., Ltd 3.7.10 TRACERT Test Figure 3-59 Tracert Test Interface See Figure 3-59 for the Tracert Test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure.

  • Page 63: Modification Record

    Synway Information Engineering Co., Ltd 3.7.11 Modification Record Figure 3-60 Modification Interface The Modification Record interface is used to check the modification record on the web configuration. Click Check and the modification record will be shown on the dialog box. See Figure 3-60.

  • Page 64: Backup & Upload

    Synway Information Engineering Co., Ltd 3.7.12 Backup & Upload Figure 3-61 Backup & Upload Interface See Figure 3-61 for the Backup and Upload interface. To back up data to your PC, you shall first choose the file in the pull-down list and then click Backup to start. To upload a file to the gateway, you shall first choose the file type in the pull-down list, then select it via Browse…, and at last...

  • Page 65: Change Password

    Synway Information Engineering Co., Ltd See Figure 3-63 for the upgrade interface where you can upgrade the WEB, gateway service, kernel and firmware to new versions. Select the upgrade package “*.tar.gz” via Browse… and click Update (The gateway will do MD5 verification before upgrading and will not start to upgrade until it passes the verification).

  • Page 66: Restart

    Synway Information Engineering Co., Ltd the condition to judge whether to lock the gateway or not, that is, as long as an item in the selected list is modified, the gateway will be locked. You shall enter the password which is necessary for device unlock.

  • Page 67: Chapter 4 Typical Applications

    Synway Information Engineering Co., Ltd Chapter 4 Typical Applications Internet IMS Server Gateway IP PBX IP Phone IP Phone Router Figure 4-1 Application 1 Configure SIP Settings. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 62...
  • Page 68 Synway Information Engineering Co., Ltd Figure 4-2 Add the IP addresses of the SIP terminal. Figure 4-3 Add the SIP trunks into the corresponding SIP trunk groups. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 63...
  • Page 69 Synway Information Engineering Co., Ltd Figure 4-4 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-5 Set IP IP routing rules to route calls from different SIP trunk groups to the corresponding SIP trunk groups.

  • Page 70: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications Note: Follow the above settings to configure the Dimensions console port; or it may work abnormally. 440×44×267 mm Power Requirements Weight Input power: 100~240V AC About 3.1 kg Maximum power consumption ：...

  • Page 71: Appendix B Troubleshooting

    NET1: 192.168.1.101 NET2: 192.168.0.101 In what cases can I conclude that the SBO gateway is abnormal and turn to Synway’s technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, and such error still exists even after you restart the device or restore it to factory settings.

  • Page 72: Appendix C Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...

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