Synway SMG1008 User Manual
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Synway SMG1008 User Manual

Smg series analog gateway
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Synway SMG Series Analog Gateway
Synway Information Engineering Co., Ltd
SMG1008
SMG1016
SMG1032
SMG1032A2
SMG1032A4

Analog Gateway

Version 1.6.4
www.synway.net

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Summary of Contents for Synway SMG1008

  • Page 1: Analog Gateway

    Synway SMG Series Analog Gateway SMG1008 SMG1016 SMG1032 SMG1032A2 SMG1032A4 Analog Gateway Version 1.6.4 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration................iii Revision History..................iv Chapter 1 Product Introduction............1 Typical Application ..................1 Feature List....................2 Hardware Description ..................3 Alarm Info ...................... 6 Chapter 2 Quick Guide ................7 Chapter 3 WEB Configuration ............12 System Login ....................
  • Page 3 Synway Information Engineering Co., Ltd 3.6.3 Port Group ......................66 Route Settings ..................... 71 3.7.1 Routing Parameters ....................71 3.7.2 IP to Tel........................71 3.7.3 Tel to IP........................74 Number Manipulation................... 76 3.8.1 IP to Tel CallerID .....................76 3.8.2 IP to Tel CalleeID ....................80 3.8.3...

  • Page 4: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.

  • Page 5: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.0 2013-10 Initial publication Version 1.3.0 2014-03 New revision Version 1.3.1 2014-06 Add description on the new series SMG1032A2 Version 1.3.2 2014-07 New revision Version 1.3.3 2014-09 New revision Version 1.3.5...

  • Page 6: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SMG Series Analog Gateway! The Synway SMG series analog gateway products (hereinafter referred to as ‘SMG analog gateway’) are mainly used for connecting traditional phone sets, fax machines and PBXes with the IP telephony network or IP PBX.

  • Page 7: Feature List

    Synway Information Engineering Co., Ltd 1.2 Feature List Basic Features Description Call initiated from TDM to IP, via routing and number manipulation to obtain the TDM Call called IP address. Call initiated from IP to TDM, via routing and number manipulation to obtain the call IP Call destination.

  • Page 8: Hardware Description

    Synway Information Engineering Co., Ltd ringing channel to the current channel. The gateway can register to Synway DCMS platform and accept the management Centralized Manage of the platform. Signaling & Protocol Description SIP Signaling Supported protocol: SIP V1.0/2.0, RFC3261. G.711A, G.711U, G.729A/B, G.723, G.722, AMR, iLBC,...
  • Page 9 Synway Information Engineering Co., Ltd Console Port Alarm Indicator Power Indicator RJ11 Reset Button Interfaces Run Indicator Figure 1-2 SMG1032 Front View Grounding Stud 220V AC Power Key Figure 1-3 SMG1032 Rear View LAN1 Indicator Alarm Indicator Power Indicator Reset Button...
  • Page 10 Synway Information Engineering Co., Ltd Grounding Stud 220V AC RJ45 Power Key Interface Figure 1-7 SMG1032A4 Rear View Screw Holes for Ventilation Foot Bracket Holes Figure 1-8 Left View The table below gives a detailed introduction to the interfaces, buttons and LEDs illustrated...

  • Page 11: Alarm Info

    Synway Information Engineering Co., Ltd The orange LED on the right of LAN, whose flashing tells data are being ACT Indicator transmitted. FXS and FXO channels are respectively marked by green and red LED after power Channel Indicator When the channel is idle, the LED Lights up;...

  • Page 12: Chapter 2 Quick Guide

    (port with red LED flashing); the line from station should be connected to FXS port (port with green LED flashing). The connection for SMG1008, SMG1016, SMG1032 series products: These series products provide RJ11 interfaces. You can use a common telephone line directly or construct a telephone line by yourself according to Figure 2-1.
  • Page 13 Synway Information Engineering Co., Ltd to channels 1 through 16. An RJ21 interface can be converted to 24 RJ11 interfaces through an RJ21-to-RJ11 adapter. See Figure 2-3 for the connection. SMG1032A2 needs two RJ21-to RJ11 adapters of which the first 16 slots will be used.
  • Page 14 Synway Information Engineering Co., Ltd in again. Step 8: Modify IP address of the gateway. You can modify the IP address of the gateway via ‘System Tools  Network’ on the WEB interface to put it within your company’s LAN. Refer to 3.9.2 Network...
  • Page 15 Synway Information Engineering Co., Ltd 3.6.3 Port Group for detailed instructions. You may use the default values of other configuration items and are required not to leave ‘Description’ empty. Example: Provided the FXS port which is connected with a station is Port1, check the checkbox before Port1, set Index to 1, fill in Description with test, and keep the default values of other configuration items.
  • Page 16 Synway Information Engineering Co., Ltd If the dialing succeeds, the FXS port will send ringback tones to Station. Provided Remote B picks up the call, at this time Station can: a) Directly talk with Remote B; b) Perform another hook-flash operation to switch the call to either Remote A or Remote B.

  • Page 17: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both ‘admin’. You can change the username and the password via ‘System Tools ...

  • Page 18: Operation Info

    Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes four parts: System Info, Channel State, Call Count and SIP Message Count, showing the current running status of the gateway. See Figure 3-3. Figure 3-3 Operation Info 3.2.1 System Info Figure 3-4 System Info Interface See Figure 3-4 for the system info interface.

  • Page 19: Channel State

    Synway Information Engineering Co., Ltd The amount of receive packets after the gateway’s startup, including three Receive Packets categories: All, Error and Drop. The amount of transmit packets after the gateway’s startup, including three Transmit Packets categories: All, Error and Drop.

  • Page 20: Call Count

    Synway Information Engineering Co., Ltd state icon for detailed state information. State Icon Description Idle The channel is available. Off-hook The channel picks up the call. The channel receives the ringback tone and is waiting Wait Answer for the called party to pick up the phone.

  • Page 21: Sip Message Count

    Synway Information Engineering Co., Ltd Unknown Failure Total number of calls which fail due to unknown reasons. 3.2.4 SIP Message Count Figure 3-7 SIP Message Count Interface See Figure 3-7 for the SIP Message Count interface. This is used to record the amount of the normal SIP messages that are sent/received or repeatedly sent/received during the period from the startup of the gateway service to the latest open or refresh of the interface.
  • Page 22 Synway Information Engineering Co., Ltd Figure 3-9 Quick Config-Network Settings Interface See Figure 3-10 for the Quick Config-SIP Settings interface. The configuration items on this interface are the same as those on the SIP interface. Refer to 3.4.1 SIP for detailed settings. You are required to fill with the information about the registrar if the gateway must be registered.
  • Page 23 Synway Information Engineering Co., Ltd Figure 3-11 FXS Settings Interface See Figure 3-12 for FXO Settings Interface. The configuration items on this interface are the same as those on the FXO interface. Refer to 3.6.2 FXO for detailed settings. After configuration, click Back to back to the FXS Settings interface;...

  • Page 24: Voip Settings

    Synway Information Engineering Co., Ltd 3.4 VoIP Settings VoIP Settings includes six parts: SIP, SIP Compatibility, SIP Station, SIP Server, NAT Setting and Media. See Figure 3-14. SIP is used to configure the general SIP parameters, SIP Compatibility is used to set which SIP servers and SIP messages will the gateway be compatible...

  • Page 25: Sip

    Synway Information Engineering Co., Ltd 3.4.1 SIP Figure 3-15 SIP Settings Interface See Figure 3-15 for the SIP settings interface where you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.

  • Page 26: Sip Compatibility

    Synway Information Engineering Co., Ltd item is either Failed or Registered. Sets whether to register the gateway as a whole. The default value is No. Only when this configuration is set to Yes can you see the configuration items SIP Register Gateway Account and Password.
  • Page 27 Synway Information Engineering Co., Ltd configurations. SMG Series Analog Gateway User Manual (Version 1.6.4) Page 22...
  • Page 28 Synway Information Engineering Co., Ltd Figure 3-16 SIP Compatibility Setting Interface The table below explains the items shown in Figure 3-16. Item Description There are two optional ways to obtain the called party number: from “To” Field and Obtain CalleeID from “Request”...

  • Page 29: Sip Station

    Synway Information Engineering Co., Ltd to set to 15s if this feature is necessary to be used. Sets whether to send a cue tone once the server gets disconnected, with the default Send Cue Tone setting of disabled. Once this feature is enabled, you can encrypt the SIP signal following selecting an SIP Encryption encryption criterion and setting a key.
  • Page 30 Synway Information Engineering Co., Ltd Figure 3-18 Add New SIP Station The table below explains the items shown above: Item Description Number The logical number for a SIP station to register to the gateway. Username The username used to register a SIP station to the gateway.

  • Page 31: Sip Server

    Synway Information Engineering Co., Ltd Figure 3-20 SIP Station Modification Interface To delete a SIP station, check the checkbox before the corresponding index in Figure 3-19 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 32 Synway Information Engineering Co., Ltd Figure 3-22 Add New SIP Server All the items except Index and Description are the same as those on the SIP interface (3.4.1 SIP). Item Description Index The index of each SIP server. The gateway supports up to 8 SIP servers.

  • Page 33: Nat Setting

    Synway Information Engineering Co., Ltd Figure 3-24 SIP Server Modification Interface To delete a SIP server, check the checkbox before the corresponding index in Figure 3-23 and click the Delete button. Check All means to select all available items on the current page;...
  • Page 34 Synway Information Engineering Co., Ltd Figure 3-25 NAT Setting Interface The table below explains the items shown in Figure 3-25. Item Description Sets whether to enable the Auto Nat feature. Three options are available: Auto Nat DisableAutoNat, Enable PMP and Enable UPNP, with the default value of Auto Nat.
  • Page 35 Synway Information Engineering Co., Ltd Address feature is enabled. Sets whether to enable the STUN server for NAT traversal. By default the STUN STUN Server server is disabled. Detected NAT (Network Address Translation) type. The gateway will return the NAT type automatically in case STUN Server is enabled.

  • Page 36: Media

    Synway Information Engineering Co., Ltd 3.4.6 Media Figure 3-26 Media Settings Interface See Figure 3-26 for the media settings interface where you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations.
  • Page 37 Synway Information Engineering Co., Ltd DTMF Transmit Sets the transmit mode for the IP channel to send DTMF signals. The optional values are RFC2833, In-band and Signaling, with the default value of RFC2833. Mode Payload of the RFC2833 formatted DTMF signals on the IP channel. Range of RFC2833 Payload value: 90~127, with the default value of 101.

  • Page 38: Advanced Settings

    Synway Information Engineering Co., Ltd Supported CODECs and their corresponding priority for the IP end to establish a call conversation. The table below explains the sub-items: Sub-item Description Priority for choosing the CODEC in an SIP conversation. The Priority smaller the value is, the higher the priority will be.

  • Page 39: Fxs

    Synway Information Engineering Co., Ltd to FXS port. QoS uses the differentiated services technology to increase the gateway’s service quality. Action URL is used to designate the server path to report the on-hook or off-hook state of the FXS channel.
  • Page 40 Synway Information Engineering Co., Ltd Sets whether to enable the hook-flash detection feature or not, with the default Hook-flash Detection setting of being disabled. Time length for judging a flash operation. Only a hook-flash operation which lasts a time more than the value of this configuration item will be regarded as a valid flash Minimum Time operation.

  • Page 41: Fxo

    Synway Information Engineering Co., Ltd 3.5.2 FXO Figure 3-29 FXO Configuration Interface The table below explains the particular configuration items for FXO. Item Description Calling Party The maximum waiting time for the detection of the calling party number from FXO Detection Time port.
  • Page 42 Synway Information Engineering Co., Ltd Standard for sending FSK formatted CallerID, which varies in different countries and districts. The optional values are: ETSI (Europe), GR-30 (North America, China) FSK Standard and NIT (Japan), with the default value of GR-30. Reception Interval of...

  • Page 43: Tone Detector

    Synway Information Engineering Co., Ltd 3.5.3 Tone Detector Figure 3-30 Tone Parameters Setting Interface See Figure 3-30 for the Tone Parameters setting interface. By default, there are three pieces of tone parameters on the gateway. Click Add New to add tone parameters manually, see Figure 3-31.
  • Page 44 Synway Information Engineering Co., Ltd The 1 The 1 center frequency. Range of value: 300~3400, calculated by Hz. The default Mid-frequency value is 450. The 2 The 2 center frequency. Range of value: 0 or 300~3400, calculated by Hz. The Mid-frequency default value is 0.
  • Page 45 Synway Information Engineering Co., Ltd Figure 3-32 Modify Tone Parameter To delete a piece of tone, check the checkbox before the corresponding index in Figure 3-30 and click the ‘Delete’ button. Check All means to select all available items on the current page;...

  • Page 46: Tone Generator

    Synway Information Engineering Co., Ltd 3.5.4 Tone Generator Figure 3-33 Tone Generator Setting Interface See Figure 3-33 for the Tone Generator Setting interface. By default, there are three tones on it: Dial Tone—a continuous single tone with 450HZ frequency; Ringback Tone—a single tone with 450HZ frequency, repeatedly playing in the method of 1s play and 4s pause;...

  • Page 47: Dtmf

    Synway Information Engineering Co., Ltd 3.5.5 DTMF Figure 3-34 DTMF Detector Configuration Interface See Figure 3-34 for the DTMF detector configuration. The table below explains the items shown in the above figure. Item Description Energy Difference of The allowed difference in dB for the DTMF high frequency energy level to surpass High-freq minus the low frequency energy level.

  • Page 48: Ringing Scheme

    Synway Information Engineering Co., Ltd Center Frequency The error threshold of the center frequency at ON state in the DTMF tone, with the Error default value of 1. Lowest Energy The energy threshold to trigger the DTMF detection. Range of value: -40～-9, Threshold calculated by dB.

  • Page 49: Fax

    Synway Information Engineering Co., Ltd Figure 3-35 Ringing Scheme Configuration Interface See Figure 3-35 for the Ringing Scheme interface. The gateway will execute different ringing schemes according to the callerID or Alter-Info. The table below explains the items shown in the above figure.
  • Page 50 Synway Information Engineering Co., Ltd Figure 3-37 Fax Configuration Interface (T.38 Mode) Users can configure the general fax parameters via this interface. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations. If a dialog box pops up after you save your settings asking you to restart the service, do it immediately to apply the changes.

  • Page 51: Function Key

    Synway Information Engineering Co., Ltd ± As stipulated in the standard FAX CNG, the minimum duration of CNG is 500ms 15%, calculated by ms, with the default value of 425. Min Duration of CNG Note: Usually there is no need to modify it; please contact our technicians if necessary.
  • Page 52 Synway Information Engineering Co., Ltd Figure 3-39 Function Key Configuration Interface Click “Enable” to enable the corresponding function key. The gateway will use the default function keys when the mode is set to default; and it will allow you to set new function keys when the mode is set to user-defined.

  • Page 53: Dialing Rule

    Synway Information Engineering Co., Ltd 3.5.9 Dialing Rule Considering efficiency, it is not acceptable that the gateway reports to the PBX or relevant devices every time it receives a number. Instead, we hope that the gateway can automatically judge the received number to see if it meets the set rule, if it is complete and if it is qualified to make outgoing calls.
  • Page 54 Synway Information Engineering Co., Ltd The table below explains the items shown in Figure 3-41. Item Description The unique index of each dialing rule, which denotes its priority. A dialing rule with a Index smaller index value has a higher priority and will be checked earlier while matching.
  • Page 55 Synway Information Engineering Co., Ltd 95xxx Any 5-digit number starting with 95 100xx Any 5-digit number starting with 100 Any 11-digit number starting with 13, 14, 1[3-5,7-8]xxxxxxxxx 15, 17 or 18 Any 8-digit number starting with 2, 3, 5, 6...

  • Page 56: Dialing Timeout

    Synway Information Engineering Co., Ltd Figure 3-43 Dialing Rule Configuration Interface (Character) 3.5.10 Dialing Timeout Figure 3-44 Dialing Timeout Info Interface See Figure 3-44 for the dialing timeout info interface. The table below explains the items shown in the above figure.

  • Page 57: Cue Tone

    Synway Information Engineering Co., Ltd Figure 3-45 Modify Dialing Timeout Info After configuration, click Save to save the above settings into the gateway or click Close to cancel the settings. 3.5.11 Cue Tone Figure 3-46 Cue Tone Interface See Figure 3-46 for the Cue Tone interface. The table below explains the items shown in the above figure.

  • Page 58: Color Ring

    Synway Information Engineering Co., Ltd 3.5.12 Color Ring Figure 3-47 Color Ring Interface By default, there is no available color ring on the gateway. See Figure 3-47. Click Upload to upload a new color ring manually. See Figure 3-48. You can upload the required color ring file to the gateway following this interface.

  • Page 59: Qos

    Synway Information Engineering Co., Ltd Figure 3-49 Color Ring Manage Interface Click Modify in Figure 3-49 to modify the configuration of the color ring or tick the Upload checkbox to change the old color ring file. See below for the color ring modification interface. The configuration items on this interface are the same as those on the Color Ring Upload interface.

  • Page 60: Action Url

    Synway Information Engineering Co., Ltd Item Description Sets whether to enable the OoS differentiated services. By default, it is disabled. Sets the priority of the media premium for QoS. A media premium QoS with a bigger Media Premium QoS value has a higher priority. The value range is 0~63, with the default value of 46.

  • Page 61: Fxs

    Synway Information Engineering Co., Ltd 3.6.1 FXS Figure 3-54 FXS Settings Interface See Figure 3-54 for the FXS settings interface. The list in the above figure shows the feature and properties of each FXS port. Click Modify in Figure 3-54 to modify the properties of the corresponding port.
  • Page 62 Synway Information Engineering Co., Ltd Figure 3-55 FXS Modification The table below explains the configuration items on the FXS modification interface. Item Description Port Serial number of the FXS port on the device. SMG Series Analog Gateway User Manual (Version 1.6.4)
  • Page 63 Synway Information Engineering Co., Ltd Type Type of the port on the device (FXS). This item is not configurable. Sets whether to register the port to the SIP server. When this item is set to No, the item Reg Status on the FXS settings interface Register Port (Figure 3-54) shows Unregistered;...
  • Page 64 Synway Information Engineering Co., Ltd The automatic call forward feature for the FXS port. Once this feature is enabled, the FXS port will forward incoming IP calls according to FWD Type. Note: To Call Forward enable this feature, do not put the FXS port into a port group with other ports. The default setting is disabled.
  • Page 65 Synway Information Engineering Co., Ltd 3-56 below for the FXS batch modification interface. The configuration items on this interface are the same as those on the FXS modification interface (Figure 3-55). SMG Series Analog Gateway User Manual (Version 1.6.4) Page 60...
  • Page 66 Synway Information Engineering Co., Ltd SMG Series Analog Gateway User Manual (Version 1.6.4) Page 61...

  • Page 67: Fxo

    Synway Information Engineering Co., Ltd Figure 3-56 FXS Batch Modification Some configuration items on this interface are the same as those on the FXS Modification Interface. The others are described in the table below. Item Description Starting Port The starting serial number of the FXS port on the device in the batch setting.
  • Page 68 Synway Information Engineering Co., Ltd corresponding port. See Figure 3-58 for the FXO modification interface. Figure 3-58 FXO Modification The table below explains the configuration items on the FXO modification interface. Item Description Port Serial number of the FXO port on the device.
  • Page 69 Synway Information Engineering Co., Ltd In case this feature is enabled and the port group or the whole gateway is registered, if the display names set by the port are different from that set by the port group, the Display Name displayname in the sent SIP message will be the one set by the port.
  • Page 70 Synway Information Engineering Co., Ltd Figure 3-59 FXO Batch Modification Some configuration items on this interface are the same as those on the FXO Modification Interface. The others are described in the table below. Item Description Starting Port The starting serial number of the FXO port on the device in the batch setting.

  • Page 71: Port Group

    Synway Information Engineering Co., Ltd Starting Authentication The starting authentication username in the batch setting. Username The rule for batch setting the SIP account, including Increase and Decrease two SIP Account Batch Rule options. SIP Account Batch Step Sets the increase or decrease step size of the SIP account in the batch setting.
  • Page 72 Synway Information Engineering Co., Ltd Figure 3-61 Add New Port Group The table below explains the items in the above figure. Item Description The unique index of each port group, which is mainly used in the configuration of Index routing rules and number manipulation rules to correspond to port groups.
  • Page 73 Synway Information Engineering Co., Ltd Registration password of the port group. To register the port group to the SIP server, Password both configuration items SIP Account and Password should be filled in. Authentication username of a port, used to register the port to the SIP server when Authentication IMS network is enabled.
  • Page 74 Synway Information Engineering Co., Ltd When the port group receives a call, it will choose a port based on the select mode set by this configuration item to ring or to connect. The optional values and their corresponding meanings are described in the table below.
  • Page 75 Synway Information Engineering Co., Ltd After configuration, click Save to save the settings into the gateway, click Reset to restore the configurations, or click Cancel to cancel the settings. Check All means to select all available ports on the current page; Inverse means to uncheck the selected items and check the unselected.

  • Page 76: Route Settings

    Synway Information Engineering Co., Ltd To delete a port group, check the checkbox before the corresponding index in Figure 3-62 and click the ‘Delete’ button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected.
  • Page 77 Synway Information Engineering Co., Ltd Under the Standard mode, click Add New to add them manually. See Figure 3-67. You may use the default values of all the configuration items herein. Figure 3-67 Add New Routing Rule (IPTel) The table below explains the items shown in the above figure.
  • Page 78 Synway Information Engineering Co., Ltd shows Route by Number on the routing rule configuration interface. The default setting is disabled. Call Destination Port group to which the call will be routed. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings.

  • Page 79: Tel To Ip

    Synway Information Engineering Co., Ltd 3.7.3 Tel to IP Figure 3-70 TelIP Routing Rule Configuration Interface (Standard) See Figure 3-70 for the TelIP routing rule configuration interface. By default, there is no available routing rule on the gateway. The TelIP routing rule configuration has two modes: Standard and Character.
  • Page 80 Synway Information Engineering Co., Ltd Source Port Group Port group from which the call is initiated. This item can be set to a specific port (Call Initiator) group or ‘*’ which indicates any port group. A string of characters at the beginning of the caller/called party number. It can be a specific string consisting of digits 0~9, ”[*]”, ”#"...

  • Page 81: Number Manipulation

    Synway Information Engineering Co., Ltd Figure 3-73 TelIP Routing Rule Configuration Interface (Character) 3.8 Number Manipulation Number Manipulation includes four parts: IPTel CallerID, IPTel CalleeID, TelIP CallerID and TelIP CalleeID. See Figure 3-74. Figure 3-74 Number Manipulation 3.8.1 IP to Tel CallerID Figure 3-75 IPTel CallerID Manipulation Interface (Standard)
  • Page 82 Synway Information Engineering Co., Ltd Figure 3-76 Add IPTel CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call...
  • Page 83 Synway Information Engineering Co., Ltd A string of characters at the beginning of the caller/called party number. It can be a specific string consisting of digits 0~9, ”[*]”, ”#" or character ranges defined by [ ]. ‘[ ]’ represents a character within the range it defines. Values in [ ] only can be digits ‘0~9’, “[*]”, ”#", punctuations ‘-‘...
  • Page 84 Synway Information Engineering Co., Ltd Figure 3-77 Modify IPTel CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-75 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 85: Ip To Tel Calleeid

    Synway Information Engineering Co., Ltd Figure 3-78 IPTel CallerID Manipulation Interface (Character) 3.8.2 IP to Tel CalleeID The number manipulation process for IPTel CalleeID is almost the same as that for IPTel CallerID; only the number to be manipulated changes from CallerID to CalleeID. See Figure 3-80 for IPTel CalleeID manipulation interface.

  • Page 86: Tel To Ip Callerid

    Synway Information Engineering Co., Ltd Figure 3-80 IPTel CalleeID Manipulation Interface (Character) 3.8.3 Tel to IP CallerID Figure 3-81 TelIP CallerID Manipulation Interface (Standard) See Figure 3-81 for the TelIP CallerID manipulation interface under the Standard mode. A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure.
  • Page 87 Synway Information Engineering Co., Ltd matches several number manipulation rules, it will be processed according to the one with the highest priority. More information about each number manipulation rule, with the default value of Description default. Source Port Group Port group from which the call is initiated. This item can be set to a specific port (Call Initiator) group or ‘*’...
  • Page 88 Synway Information Engineering Co., Ltd Figure 3-83 Modify TelIP CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-81 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 89: Tel To Ip Calleeid

    Synway Information Engineering Co., Ltd Figure 3-84 TelIP CallerID Manipulation Interface (Character) 3.8.4 Tel to IP CalleeID The number manipulation process for TelIP CalleeID is almost the same as that for TelIP CallerID; only the number to be manipulated changes from CallerID to CalleeID. See Figure 3-85, Figure 3-86 for the TelIP CalleeID manipulation interface.

  • Page 90: System Tools

    Synway Information Engineering Co., Ltd Figure 3-86 TelIP CalleeID Manipulation Interface (Character) 3.9 System Tools System Tools is mainly for gateway maintenance. It provides such features as IP modification, data backup and connectivity check. See Figure 3-87 for details. Figure 3-87 System Tools SMG Series Analog Gateway User Manual (Version 1.6.4)

  • Page 91: Management

    Synway Information Engineering Co., Ltd 3.9.1 Management Figure 3-88 Management Parameters Setting Interface See Figure 3-88 for the Management Parameters Setting interface. The table below explains the items shown in the above figure. Item Description WEB Port The port which is used to access the gateway via WEB. The default value is 80.

  • Page 92: Network

    Synway Information Engineering Co., Ltd Server Address The address of the server to receive CDR. Server Port The port of the server to receive CDR. Sets whether to enable the NTP time synchronization feature. It is required to fill in NTP Server Address, Synchronizing Cycle and Time Zone in case NTP is enabled.

  • Page 93: Upgrade

    Synway Information Engineering Co., Ltd Figure 3-89 are all factory settings. The IP Address for LAN 1 and that for LAN 2 cannot be in the same segment. LAN2 is disabled by default for the gateway Version 1.3.3 or above. If you want to use LAN2, please log in the gateway through LAN1 first, and then modify the network settings to enable LAN2.
  • Page 94 Synway Information Engineering Co., Ltd Figure 3-91 File Uploading Interface After a successful uploading of the file, the gateway will start to upgrade the system. See Figure 3-92 and you can learn the detailed upgrading information from the upgrade information box at the bottom.
  • Page 95 Synway Information Engineering Co., Ltd Figure 3-92 System Upgrading Interface Note that clicking Reset can only delete the selected update file but not cancel the operation of Update. Note: Please contact our technicians if you need to downgrade the gateway to an old version. An improper operation may cause unexpected problems.

  • Page 96: Signaling Capture

    Synway Information Engineering Co., Ltd 3.9.4 Signaling Capture Figure 3-93 Signaling Capture Interface See Figure 3-93 for the Signaling Capture interface, including two parts: Packet Capture and Data Recording. Packet capture contains Signaling Packet Capture and RTP Packet Capture. You can select either of them to start the capture according to your requirement.

  • Page 97: Operation Log

    Synway Information Engineering Co., Ltd Figure 3-95 SIP Log Interface See Figure 3-94, Figure 3-95 for the Call Log interface. Click the checkbox before Enable Call Log to enable the call log feature, including Call Log and SIP Log. Call from IP Channel displays the call log information generated on all IP channels, and Call from Port displays the call log information generated on the port you select.

  • Page 98: Backup & Upload

    Synway Information Engineering Co., Ltd See Figure 3-96 for the Operation Log interface, which is used to check the operation records on WEB. Click Refresh to refresh the log; click Clear All to clear all the operation logs and click Download to download the logs.

  • Page 99: Factory Reset

    Synway Information Engineering Co., Ltd Figure 3-99 Configuration File Uploading Interface 3.9.8 Factory Reset Figure 3-100 Factory Reset Interface See Figure 3-100 for the factory reset interface. Click Reset to restore all configurations on the gateway to factory settings. 3.9.9 System Monitor Figure 3-101 System Monitor Configuration Interface See Figure 3-101 for the System Monitor Configuration interface.

  • Page 100: Centralized Manage

    Address Note: To configure the domain name, the DNS should be already configured and the corresponding domain name must be analyzable. The name used to register the gateway to Synway DCMS, valid only when DCMS is Company Name selected. The authorization code is used for the connection verification. A device can connect Authorization Code to the DCMS successfully only after it passes the verification.

  • Page 101: Access Control

    Synway Information Engineering Co., Ltd The description displayed on Synway DCMS after the gateway is registered to Gateway Synway DCMS, giving an easy identification of the gateway in device grouping. This Description item is valid only when DCMS is selected.
  • Page 102 Synway Information Engineering Co., Ltd Figure 3-104 Add Access Control Command Interface Input a piece of command into the Command item and click Save to save the settings to the gateway. Click Close to cancel your settings. After that, click Apply to make the new command valid.

  • Page 103: Ping Test

    Synway Information Engineering Co., Ltd 3.9.12 PING Test Figure 3-106 Ping Test Interface See Figure 3-106 for the Ping test interface. A Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items shown in the above figure.

  • Page 104: Tracert Test

    Synway Information Engineering Co., Ltd 3.9.13 TRACERT Test Figure 3-107 Tracert Test Interface See Figure 3-107 for the Tracert test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure.

  • Page 105: Change Password

    Synway Information Engineering Co., Ltd 3.9.14 Change Password Figure 3-108 Password Changing Interface See Figure 3-108 for the Password Changing interface where you can change your username and password of the gateway. Enter your current password, your new username and new password, and then confirm your new password.

  • Page 106: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications Data bits: 8 bits Dimensions 440×44×267 mm Stop bit: 1 bit Parity unsupported Weight About 4 kg Flow control unsupported Note: Follow the above settings to configure the serial Environment port; or it may work abnormally.

  • Page 107: Appendix B Troubleshooting

    TelIP routing and number manipulation rules, to make another call from the port to a remote IP address. Q4. In what cases can I conclude that the SMG gateway is abnormal and turn to Synway’s SMG Series Analog Gateway User Manual (Version 1.6.4)
  • Page 108 Synway Information Engineering Co., Ltd technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, and such error still exists even after you restart the device or restore it to factory settings.
  • Page 109 Synway Information Engineering Co., Ltd Q10. Which RTP codecs are supported by the SMG gateway? At present, the supported RTP codecs are: G.711A, G.711u, G.729, G.723, G.722, AMR, iLBC, SILK(16K), OPUS(16K), SILK(8K) and OPUS(8K). SMG Series Analog Gateway User Manual (Version 1.6.4)

  • Page 110: Appendix C Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...

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