Subscribe to Our Youtube Channel
Related Manuals for Synway SMG4002
Summary of Contents for Synway SMG4002
- Page 1 Synway SMG Series Wireless Gateway SMG4002 SMG4004 SMG4008 SMG4016 SMG4032 Wireless Gateway Version 3.0.0 Synway Information Engineering Co., Ltd www.synway.net...
-
Page 2: Table Of Contents
Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration ................. iv Revision History ................... v Chapter 1 Product Introduction ............1 Typical Application ..................5 Feature List ....................5 Hardware Description ..................6 Indicator Info ....................9 Chapter 2 Quick Guide ............... 11 Chapter 3 WEB Configuration ............ - Page 3 Synway Information Engineering Co., Ltd 3.6.5 SMPP ........................44 3.6.6 SMS over SIP ......................45 3.6.7 USSD........................45 3.6.8 Email......................... 46 3.6.9 SIM Card ........................47 3.6.10 PIN Manage ......................48 3.6.11 BS Select ........................50 3.6.12 Networking Settings ....................50 3.6.13...
- Page 4 Synway Information Engineering Co., Ltd Appendix C About VPN ..............86 Appendix D CDR Hangup Reason ............. 90 Appendix E Technical/sales Support ..........92 SMG Series Wireless Gateway User Manual (Version 3.0.0) Page iii...
-
Page 5: Copyright Declaration
Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document. -
Page 6: Revision History
Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.0.0 2015-08 Initial publication Version 1.1.0 2015-11 New Revision Version 1.2.0 2016-1 New Revision Version 1.3.0 2016-4 New Revision Version 1.4.0 2016-6 New Revision Version 1.5.0 2016-12 New Revision Version 1.6.0... -
Page 7: Chapter 1 Product Introduction
The Synway SMG series wireless gateway products (hereinafter referred to as ‘wireless gateway’), as a part of the Synway gateway products, works mainly for connecting the wireless network with the VoIP network. It adopts an updated VoIP processor and the wireless module, uses the push-pull SIM card socket for easy replacement of the SIM card, quite advanced in technology. - Page 8 Synway Information Engineering Co., Ltd SMG4002-2WA SMG4004-4WA GSM: 850/900/1800/1900MHz SMG4008-8WA UMTS: 850/1900MHz SMG4016-16WA SMG4032-32WA SMG4002-2WT SMG4004-4WT GSM: 850/900/1800/1900MHz SMG4008-8WT UMTS: 850/2100MHz SMG4016-16WT SMG4032-32WT SMG4002-2WZ SMG4004-4WZ GSM: 850/900/1800/1900MHz SMG4008-8WZ UMTS: 850/900/1900/2100MHz SMG4016-16WZ SMG4032-32WZ SMG4004-4C SMG4008-8C CDMA Gateway CDMA: CDMA 2000 800MHz...
- Page 9 Synway Information Engineering Co., Ltd SMG4016-16LE SMG4032-32LE SMG4000-C1LC SMG4000-C4LC SMG4000-C8LC SMG4000-C16LC SMG4000-C16LC1 SMG4000-C32LC SMG4000-C32LC1 FDD LTE: B1/B3 SMG4002-2LC TDD LTE: B38/B39/B40/B41 TDSCDMA: B34/B39 WCDMA: B1 SMG4004-4LC CDMA2000 1X/EVDO: BC0 GSM: 900/1800MHz SMG4008-8LC SMG4016-16LC SMG4016-16LC1 SMG4016B-16LC SMG4032-32LC SMG4032-32LC1 SMG4032B-32LC SMG4002-2LA TDD LTE: B40...
- Page 10 Synway Information Engineering Co., Ltd SMG4032-32LA SMG4002-2LT SMG4004-4LT TDD LTE: B40 FDD LTE: B1/B1/B3/B4/B5/B7/B8/B28 SMG4008-8LT WCDMA: B5/B8/B2/B1 GSM: 850/900/1800/1900MHz SMG4016-16LT SMG4032-32LT SMG4002-2LV SMG4004-4LV FDD LTE: B4/B13 SMG4008-8LV SMG4016-16LV SMG4032-32LV Table 1-1 Model List SMG Series Wireless Gateway User Manual (Version 3.0.0)
-
Page 11: Typical Application
Synway Information Engineering Co., Ltd 1.1 Typical Application Wireless Channel Wireless Channel Wireless Channel Figure 1-1 Typical Application 1.2 Feature List Basic Features Description Call initiated from TDM to IP, via routing and number manipulation to obtain the TDM Call called IP address. -
Page 12: Hardware Description
Synway Information Engineering Co., Ltd TDM/VoIP Routing Sets a routing path: from IP to TDM or from TDM to IP. Simultaneous Register to Registers the gateway to a master registrar server and a spare registrar server Multiple Servers simultaneously. IMS Network Registers the gateway to a server under IMS network. - Page 13 Synway Information Engineering Co., Ltd for product appearance. LAN1 Indicator Alarm Indicator Power Indicator Reset Button Run Indicator Console LAN2 Indicator SIM Card Slot Channel Indicator Figure 1-2 SMG4008 Front View Power Network Port Figure 1-3 SMG4008 Rear View Alarm Indicator...
- Page 14 Synway Information Engineering Co., Ltd Grouding Stud Network Port Power Console Reset Button Figure 1-5 SMG4016 Rear View Alarm Indicator Run Indicator SIM Card Slot SIM Card Slot Indicator Figure 1-6 SMG4032 Front View Grouding Stud Network Port Power Console...
-
Page 15: Indicator Info
Synway Information Engineering Co., Ltd Amount: 1 Type: RS-232 Baud Rate: 115200bps Connector: RJ45 to DB-9 Connector (4004, 4008 series), Mini-USB connecting line (4016, 4032 series) Console Port Data Bits: 8 bits Stop Bit: 1 bit Parity Unsupported Flow Control Unsupported... - Page 16 Synway Information Engineering Co., Ltd The startup process consists of two stages: System Booting and Gateway Service Startup. The system booting costs about 1 minute and once it succeeds, both the run indicator and the alarm indicator light up. Then after the gateway service is successfully started and the device begins to work normally, the run indicator flashes and the alarm indicator goes out.
-
Page 17: Chapter 2 Quick Guide
Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the wireless gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things. - Page 18 Synway Information Engineering Co., Ltd Step 5: Log in the gateway. Enter the original IP address (192.168.1.101) of the wireless gateway in the browser to go to the WEB interface of the gateway. The original username and password of the gateway are both ‘admin’.
- Page 19 Synway Information Engineering Co., Ltd Example: Provided the added port is Port1, check the checkbox before Port1, set Index to 1, fill in Description with test, and keep the default values of other configuration items. Go to ‘Route Settings IPTel/IP’ on the WEB interface and click the ‘Add New’ button to for detailed instructions.
-
Page 20: Chapter 3 Web Configuration
Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user. After your first login by using the original username and password both of ‘admin’, the following dialog will pop up. -
Page 21: System Info
Synway Information Engineering Co., Ltd 3.2.1 System Info On the system info interface, you can click Refresh to obtain the latest system information. See the table below for details. Item Description MAC Address MAC address of LAN. The three parameters from left to right are IP address, subnet mask and default IP Address gateway of LAN. -
Page 22: Call Count
Note: This item is unavailable for SMG4002, SMG4004 and SMG4008 series, as well as G1, LC1 and W1 series. Cell Phone No. Displays the number of the corresponding channel set in Wireless Parameters. -
Page 23: Sip Message Count
Synway Information Engineering Co., Ltd Total number of calls which fail as the called party number does not conform to the Dialing Failure dialing rule or due to dialing timeout. Unknown Failure Total number of calls which fail due to unknown reasons. - Page 24 Synway Information Engineering Co., Ltd Figure 3-5 Quick Config-Network Settings Interface The configuration items on the Quick Config-SIP Settings interface are the same as those on the SIP interface. Refer to for detailed settings. You are required to fill with the information about the registrar if the gateway must be registered.
-
Page 25: Voip Settings
Synway Information Engineering Co., Ltd Figure 3-7 Port Settings Interface Figure 3-8 Quick Config-Completion Interface Click Back to go back to the Port Settings interface; click Finish to finish the Quick Config wizard and now the gateway can work normally with basic configuration. -
Page 26: Sip
Synway Information Engineering Co., Ltd 3.4.1 SIP On the SIP Settings interface you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations. If a dialog box pops up after you save your settings asking you to restart the system, do it immediately to apply the changes. -
Page 27: Sip Compatibility
Synway Information Engineering Co., Ltd Switch Signal Port if If the SIP registration fails, the SIP signaling port N will switch to N+1 for a new SIP Registration registration. It will continue until the registration succeeds. By default, it is disabled. - Page 28 Synway Information Engineering Co., Ltd Answer Time party of the outgoing call it initiates. If the call is not answered within the specified time period, it will be canceled by the channel automatically. The default value is 60, calculated by s.
-
Page 29: Sip Station
Synway Information Engineering Co., Ltd port group registration represents the number of idle ports in the port group. The default setting is no. Custom SIP The 183 messages replied by the gateway can optionally contain one of the Extended Header following four header fields. -
Page 30: Sip Server
Synway Information Engineering Co., Ltd Figure 3-9 SIP Station Interface Click Modify in the above figure to modify the configuration of the SIP station. To delete a SIP station, check the checkbox before the corresponding index in Figure 3-9 and click the Delete button. -
Page 31: Media
Synway Information Engineering Co., Ltd server is disabled. Detected NAT (Network Address Translation) type. The gateway will return the NAT type automatically in case STUN Server is enabled. It includes 9 types: unknown; NAT Type no NAT; ConeNat; RestrictedNat; PortRestrictedNat; Symmetric NAT; Symmetric NAT with firewall;... - Page 32 Synway Information Engineering Co., Ltd Sets whether to send comfort noise packets to replace RTP packets or never to send RTP packets to reduce the bandwidth usage when there is no voice signal Silence throughout an IP conversation. The optional values are Enable and Disable, with Suppression the default value of Disable.
-
Page 33: Advanced Settings
Synway Information Engineering Co., Ltd Supported CODECs and their corresponding priority for the IP end to establish a call conversation. The table below explains the sub-items: Sub-item Description Priority for choosing the CODEC in an SIP conversation. The Priority smaller the value is, the higher the priority will be. -
Page 34: System Param
Synway Information Engineering Co., Ltd gateway and DNS server to realize the feature of hot backup. There are three options in type: Static, DHCP and PPPoE. After configuration, click Save to save the above settings into the gateway or click Reset to restore the configurations. -
Page 35: Service Config
Synway Information Engineering Co., Ltd 3.5.3 Service Config See the table below for the configuration items on the Service Config interface. Item Description Sets whether to enable the two stage dialing mode for PSTN outgoing calls. Under Enable Two Stage... - Page 36 When the outgoing calls from a port has failed for several times consecutively: for Auto Reconnect to the SMG4002/SMG4004/SMG4008 series, the gateway will automatically reconnect BS after the SIM card on this port to the base station; for the SMG4016/SMG4032 series, the...
-
Page 37: Dialing Rule
Synway Information Engineering Co., Ltd Non-linear Sets whether to enable the mode of non-linear processing. By default, this feature is Processing enabled. Fixed Window Size Sets the size of the window for the fixed cancellation. Moving Window Sets the size of the window for the moving cancellation. - Page 38 Synway Information Engineering Co., Ltd each dialing rule is 127 characters. See below for the meaning of each character in the dialing rule. The gateway will do instant matching for your dialing number based on the dialing rule and regard your dialing as finished upon receiving ‘#’ or dialing timeout.
-
Page 39: Function Key
Synway Information Engineering Co., Ltd Any 8-digit number starting with 81, 82, 8[1-9]xxxxxx 83, 84, 85, 86, 87, 88 or 89 Any 8-digit number starting with 801, 802, 80[1-9]xxxxx 803, 804, 805,.806, 807, 808 or 809 800xxxxxxx Any 10-digit number starting with 800... -
Page 40: Cue Tone
Synway Information Engineering Co., Ltd is set to user-defined. Click Save to save your settings into the gateway. 3.5.6 Cue Tone See the table below for the configuration items on the Cue Tone interface. Item Description Sets the language for the gateway to play voice, including two options Chinese and Language English. -
Page 41: Qos
Synway Information Engineering Co., Ltd Figure 3-14 Color Ring Management Interface Click Modify in Figure 3-14 to modify the configuration of the color ring. See below for the color ring modification interface. The configuration items on this interface are the same as those on the Color Ring Upload interface. -
Page 42: Tone Generator
Synway Information Engineering Co., Ltd 3.5.9 Tone Generator Figure 3-16 Tone Generator Setting Interface On the Tone Generator Setting interface you can see and set parameters of the tone generator. By default, there are three tones on it: Dial Tone—a single tone with 450HZ frequency, plays continuously;... -
Page 43: Cdr Query
Synway Information Engineering Co., Ltd The required duration of tones at ON state. By default, it is 1500ms for dial tones, Duration at ON State 350ms for busy tones, and 1000ms for ringback tones. The required duration of tones at OFF state. By default, it is 0ms for dial tones, Duration at OFF State 350ms for busy tones, and 4000ms for ringback tones. -
Page 44: Wireless Settings
Synway Information Engineering Co., Ltd Figure 3-18 VPN Certificate Upload Interface Note: Refer to Appendix C About VPN for how to make a VPN certificate. 3.6 Wireless Settings Wireless Settings includes the following parts: Basic Param, Wireless Param, Call Forwarding,... - Page 45 Synway Information Engineering Co., Ltd Remote Transmission; 2, This configuration item is unsupported for the CDMA gateway. Sets the duration of the DTMF signal at ON state, calculated by ms. The Duration at ON default value is 120. Sets the duration of the DTMF signal at OFF state, calculated by ms. The Duration at OFF default value is 100.
- Page 46 Synway Information Engineering Co., Ltd Sets the interval to send SMS for each port. Range of value: 1~60, with the SMS Sending Interval default value of 1. Maximum Pieces of Saved Sets the amount of the logs to be saved for each port. Range of value: Logs 50~500, with the default value of 100.
-
Page 47: Wireless Param
Synway Information Engineering Co., Ltd 3.6.2 Wireless Param Figure 3-19 Wireless Parameters Configuration Interface The Wireless Parameters Configuration interface displays all relative information. Click Modify in the right column to modify the properties of the corresponding module. The table below explains the configuration items on the Wireless Parameters Modification interface. -
Page 48: Call Forwarding
Synway Information Engineering Co., Ltd The operator of the wireless module. It is obtained automatically. This configuration Operator is unavailable for CDMA module. Set whether to enable or disable the GPRS feature. This feature is only supported GPRS by the GSM gateway. -
Page 49: Short Message
Synway Information Engineering Co., Ltd forwarding modification interface. Then click Modify to save the settings into the gateway. It will take some time to apply the settings, and you can check the result in the ‘FWD Setting Status’ column. Click Reset to restore the configurations, or click Cancel to cancel the settings. -
Page 50: Smpp
Synway Information Engineering Co., Ltd The table below explains the configuration items on the Send SMS interface. Item Description Select a port to send the SMS. There are three options available: Assignation Port， Port Automatic, Group Send. Click Browse to select the required number file and then click Import to import this Number Import file. -
Page 51: Sms Over Sip
Synway Information Engineering Co., Ltd 3.6.6 SMS over SIP The wireless gateway supports the SMS over SIP feature. See below for the configuration items on the relevant interface. Item Description SIP->SMS Enable or disable. There are two modes available: Simple and Common. In the Simple mode, the... -
Page 52: Email
Synway Information Engineering Co., Ltd Click Send on the USSD Setting interface. To clear all data at a time, click the Clear Data button. Note: This configuration is unavailable for the CDMA gateway. 3.6.8 Email The table below explains the configuration items on the Email Setting interface. -
Page 53: Sim Card
Synway Information Engineering Co., Ltd 3.6.9 SIM Card Figure 3-21 SIM Card List Interface The SIM Card List interface displays the states of each SIM card and the strategy to switch the SIM, etc. Click the SIM card in Exist state to set it to Using state, at the same time, the SIM card which is ever in Using state at first will switch to Exist state. -
Page 54: Pin Manage
Synway Information Engineering Co., Ltd 3.6.10 PIN Manage Figure 3-22 PIN Manage Interface The PIN Manage interface displays the status of the SIM card and the setting status of PIN and PUK. Click Modify to go into the modification interface. See Figure 3-23. - Page 55 Synway Information Engineering Co., Ltd initiation of incoming/outgoing calls. See Figure 3-26. Figure 3-26 SIM Card Locked without PIN Click Modify in Figure 3-26 to unlock the SIM card or modify the PIN. See the figure below. Figure 3-27 Lock SIM Card or Modify PIN Interface The SIM card will also be locked and cannot make incoming/outgoing calls if you input a wrong PIN code three times.
-
Page 56: Bs Select
Synway Information Engineering Co., Ltd The SIM card is still locked but do not need PIN and PUK again after inputting the correct PUK and resetting a new PIN. The status of the port displaying in Port State is idle. So the port can make incoming/outgoing calls. -
Page 57: Amd
Synway Information Engineering Co., Ltd Sets the URL address. See the following requirement before you fill in the URL Configuration addresses. Set the APN. Consult the corresponding operator for details. APN is automatically selected without configuration, and the card will automatically take the corresponding APN. -
Page 58: Hidden Callerid
Synway Information Engineering Co., Ltd Upper Limit of Detected Judges if the tone detected time is overtime or not. Continuous Tones Shortest Voice Duration Sets the shortest duration when the voice goes into the High voltage state, at ON State calculated by ms, with the default value of 150. -
Page 59: Call Waiting
Sets whether to unlock the card slot after pluging the SIM card in or out. Note: Unlock by Plugging SIM This configuration is unsupported by SMG4002, SMG4004, SMG4008 as well as Card in and out G1, W1, LC1 series gateways. -
Page 60: Call Management
Sets how many continuous calls which are hung up by the caller will cause the Consecutive Hangup card lock. Count Switches the card after it is locked. Note: SMG4002, SMG4004, SMG4008 series, Switch Card after Lock as well as G1, W1, and LC1 series gateways do not support this configuration. Unlock by Plugging Unlock the card after manually inserting or removing the card. -
Page 61: Port Limit
Synway Information Engineering Co., Ltd Query Mode Sets the mode to query. There are three options available: SMS, ATD, USSD. Destination Number Sets the destination number to query Content to Send Sets the content to send. Keywords to Match The balance matching the keywords will be displayed. - Page 62 Switch to Other Card if available time to make calls. no Time Note: This configuration is unsupported by SMG4002, SMG4004, SMG4008 as well as G1, W1, LC1 series gateways. Time Limit on Total Sets whether to enable the time limit on all calls at the port.
-
Page 63: Name List Timer
Switch to Other Card if available SIM card. Count is Full Note: This configuration is unsupported by SMG4002, SMG4004, SMG4008 as well as G1, W1, LC1 series gateways. Apply to Other Ports Sets whether to apply above settings to other ports or port groups. -
Page 64: Tel To Ip Auto Route
Synway Information Engineering Co., Ltd Figure 3-33 Set Port Timing Rule Interface The table below explains the configuration items shown in the above figure: Item Description Rule Index The index number of the timing rule corresponding to the port. Set Spent Call Time Sets the call time already used by the port. -
Page 65: Sms Count
Synway Information Engineering Co., Ltd Item Description Blacklist Sets the number list to forbid certain calls to go into the gateway. Sets the processing mode for the calls from the numbers in the blacklist to the Processing Mode gateway, two options available: Hang up directly and Hang up after ringing, with the default value of Hang up directly. -
Page 66: Auto Function
Synway Information Engineering Co., Ltd 3.7.7 Auto Function You can set via the Auto Function Settings interface to implement automatic calls and SMS from port to port in some special conditions. The table below explains the configuration items shown in... -
Page 67: Port Settings
Synway Information Engineering Co., Ltd First Billing Cycle The first period of a call to charge, e.g. the first 1 minute. First Billing Rate The charge for the first period of a call, e.g. 5 yuan for the first 1 minute. -
Page 68: Port
Synway Information Engineering Co., Ltd 3.8.1 Port Figure 3-35 Port Settings Interface The Port Settings interface shows the feature and properties of each port. Click Modify in Figure 3-35 to modify the properties of the corresponding port. The table below explains the configuration items on the port modification interface. - Page 69 Synway Information Engineering Co., Ltd Port connection methods include: Option Description Bind the number to a wireless port. The number will be listed in the Static Binding Bound Number column. Under this mode, an incoming call from a wireless port will go into the IVR system.
-
Page 70: Port Group
Synway Information Engineering Co., Ltd Authentication Password Sets the increase or decrease step size of the authentication password in the batch Batch Step Size setting. It appears when the connection method is set to Static Binding, used to configure Bound Number Step Rule the step rule of the bound number in the batch setting, three options available: Increase, Decrease, Same. - Page 71 Synway Information Engineering Co., Ltd Sets the way for SIP to make outgoing calls (TelIP) on the gateway. Option Description Register SIP initiates a call in a point-to-point mode. Authentication (default) Mode SIP initiates a call with the registered SIP account and Register Port Group password of the port group.
-
Page 72: Route Settings
Synway Information Engineering Co., Ltd After configuration, click Save to save the settings into the gateway, click Cancel to cancel the settings. Check All means to select all available ports on the current page; Inverse means to uncheck the selected items and check the unselected. - Page 73 Synway Information Engineering Co., Ltd specific string consisting of digits 0~9, 、”[*]”, ”#" or character ranges defined by [ ]. CalleeID Prefix ‘[ ]’ represents a character within the range it defines. Values in [ ] only can be characters ‘0~9’, ”[*]”, ”#", punctuations ‘-‘ and ‘,’. (’-’ is used between two characters to indicates any character between these two characters.
-
Page 74: Tel To Ip
Synway Information Engineering Co., Ltd 3.9.3 Tel to IP Figure 3-39 TelIP Routing Rule Configuration Interface (Standard) See Figure 3-39 for the TelIP routing rule configuration interface. By default, there is no available routing rule on the gateway. The TelIP routing rule configuration has two modes: Standard and Character. -
Page 75: Number Manipulation
Synway Information Engineering Co., Ltd and CalleeID Prefix, which indicates all the outgoing calls from Tel which conform to the dialing rule will be routed to the gateway. Figure 3-40 TelIP Routing Rule Configuration Interface Click Modify in Figure 3-40 to modify a routing rule. The configuration items on the TelIP routing ... - Page 76 Synway Information Engineering Co., Ltd The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call Index matches several number manipulation rules, it will be processed according to the one with the highest priority.
-
Page 77: Ip To Tel/Ip Calleeid
Synway Information Engineering Co., Ltd Tel/IP CallerID Manipulation Rule interface. Note that the item Index cannot be modified. To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-42 and click the Delete button. Check All means to select all available items on the current page;... - Page 78 Synway Information Engineering Co., Ltd Figure 3-44 Add TelIP CallerID Manipulation Rule The table below explains the items shown in the above figure. Item Description The unique index of each number manipulation rule, which denotes its priority. A number manipulation rule with a smaller index value has a higher priority. If a call...
-
Page 79: Tel To Ip Calleeid
Synway Information Engineering Co., Ltd indicates any string. These two configuration items together with Call Initiator specify a number manipulation rule for calls. Note: “[*]” represents DTFM symbol *, while “*” represents any string; Multiple CallerID/CalleeID prefixes can be added simultaneously. They are separated by “:”. -
Page 80: Signaling Capture
Synway Information Engineering Co., Ltd upgrading and will not start to upgrade until it passes the verification.) and click Update. Then the file uploading interface will appear. During the upgrading, you can learn the detailed upgrading information from the upgrade information box at the bottom. -
Page 81: Data Recording
Synway Information Engineering Co., Ltd Sets whether to enable the Echo mode. By default it is disabled. If it is enabled, both the Echo Mode Enabled received and sent AT messages will be displayed at the same time. Port Selects the port to execute the AT debugging. You may choose a single or all of the ports. -
Page 82: Operation Log
Synway Information Engineering Co., Ltd Figure 3-47 SIP Log Interface On the Call Log interface, click the checkbox before Enable Call Log to enable the call log feature, including Call Log and SIP Log. Call from IP Channel displays the call log information generated on all IP channels, and Call from Port displays the call log information generated on the port you select. -
Page 83: Backup & Upload
Synway Information Engineering Co., Ltd 3.11.7 Backup & Upload Figure 3-48 Backup & Upload Interface See Figure 3-48 for the backup and upload interface. To back up the configuration file to your PC, just click Backup. To upload a configuration file, select it via Browse… and click Upload. -
Page 84: Restart
Synway Information Engineering Co., Ltd Figure 3-50 Factory Reset Interface See Figure 3-50 for the factory reset interface. Click Reset to restore all configurations on the gateway to factory settings. 3.11.9 Restart Figure 3-51 System Restart Interface See Figure 3-51 for the restart interface. Click Restart under the service restart interface to restart the gateway service or click Restart under the system restart interface to restart the whole gateway system. -
Page 85: Ping Test
The description displayed on Synway DCMS after the gateway is registered to Gateway Description Synway DCMS, giving an easy identification of the gateway in device grouping. It is valid only when Synway DCMS is selected The status of the connection between the gateway and the centralized Working Status management server. -
Page 86: Tracert Test
Synway Information Engineering Co., Ltd 3.11.13 TRACERT Test Figure 3-52 Tracert Test Interface See Figure 3-52 for the Tracert test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure. -
Page 87: Wireless Test
Synway Information Engineering Co., Ltd 3.11.14 Wireless Test Figure 3-53 Wireless Network Test Interface See Figure 3-53 for the Wireless Network Test interface. This test is to check whether the SIM card inserted in the gateway port can make normal calls. The table below gives the explanation to the configuration items shown in the above figure. -
Page 88: Module Test
Synway Information Engineering Co., Ltd 3.11.15 Module Test Figure 3-54 Module Test Interface See Figure 3-54 for the Wireless Network Test interface. This test is for our manufacturers to check whether a module can detect the SIM card. Two states may appear: Sim Detected and Unusable. -
Page 89: Device Lock
Synway Information Engineering Co., Ltd the Access Control List interface , click the Delete button, and then click the Apply button to make the deleted command invalid. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected. -
Page 90: Appendix A Technical Specifications
Synway Information Engineering Co., Ltd Appendix A Technical Specifications Dimensions Power Requirements ± 10% 4002/4004/4008 series: 260×30×153mm Input power: 12V DC ≥3A DC 4016/4032 series: 440×44×200mm Input Current: Weight Signaling & Protocol 4002/4004/4008 series Net: 1.2 kg SIP signaling 4016 series Net: 2.4 kg Supported protocol: SIP V1.0/2.0, RFC3261... -
Page 91: Appendix B Troubleshooting
Synway Information Engineering Co., Ltd Appendix B Troubleshooting Q1. What to do if I forget the IP address of the wireless gateway? There are two ways to get the IP address: Long press the Reset button on the gateway to restore to factory settings. The default IP address is 192.168.1.101... - Page 92 Synway Information Engineering Co., Ltd Appendix C About VPN Part 1: Steps to Enable VPN Feature Find the VPN Settings interface under Advanced Settings on the web. This featured is disabled by default. Step 1: Select Yes to enable this feature, click the ‘Save’ button and the following interface will appear.
- Page 93 Synway Information Engineering Co., Ltd Step 3: Now you will get a virtual IP address which is allocated automatically by the VPN server. Note that each upload will lead to a new allocation of the IP address; however, restarting the gateway will not change the virtual IP address.
- Page 94 Synway Information Engineering Co., Ltd ;tls-auth ta.key 1 (Note: It is used to enable the feature of TLS encryption, and should be consistent with that of the server.) <ca> -----BEGIN CERTIFICATE----- Note: Fill in the key copied from the file of ca.crt.
- Page 95 Synway Information Engineering Co., Ltd b) Make sure the server is OK and the configuration file is ready before opening the VPN feature. The system time of the wireless gateway must be consistent with that of the server, or the connection may sometimes fails.
- Page 96 Synway Information Engineering Co., Ltd Appendix D CDR Hangup Reason const char* g_szSIPPendingRsn[] = //SIP hangup reason "IP_REMOTE_CRASHED", //Remote crash "IP_REMOTE_CLOSED", //Remote hangup "IP_DIAL_TIMEOUT", //Call timeout "IP_REMOTE_REJECTED", //Remote reject "IP_REFER_SECCEED", //Search successful "IP_REFER_REFUSED", //Search rejected "IP_STUN_FAILED", //Network penetration failed "IP_NOTRCV_ACK", //ACK not received "IP_REDIRECT_FAIL"...
- Page 97 Synway Information Engineering Co., Ltd "BINDCH_FAILED", //Failed to bind channel "MATCH_DIALDIGIT_FAILED", //Failed to match dial digit "FIND_PORT_BY_NAME_FAILED", //Failed to find port by name "FIND_PORT_FROM_GROUP_FAILED", //Failed to find port by routing "CALL_TRANSFER", //Call transfer "DNT_DISTRUBT", //Do not disturb "STATE_BUSY", //Channel busy "DIAL_FAILED", //Dial failed...
- Page 98 Synway Information Engineering Co., Ltd Appendix E Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...
Need help?
Do you have a question about the SMG4002 and is the answer not in the manual?
Questions and answers