Synway SBO Series User Manual
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Synway SBO Series User Manual

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Synway SBO Series Gateway
Gateway
SBO500
Version 1.6.3
Synway Information Engineering Co., Ltd
www.synway.net

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  • Page 1 All manuals and user guides at all-guides.com Synway SBO Series Gateway Gateway SBO500 Version 1.6.3 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    IP to IP CallerID ......................42 3.6.2 IP to IP CalleeID .....................44 System Tools ....................45 3.7.1 Network ........................46 3.7.2 Management......................47 3.7.3 IP Routing Table......................48 3.7.4 Centralized Manage....................50 3.7.5 Configuration File....................52 3.7.6 Signaling Capture ....................53 SMG SBO Series Gateway User Manual (Version 1.6.3) Page i...
  • Page 3 Upgrade ........................59 3.7.15 Change Password ....................60 3.7.16 Device Lock ......................60 3.7.17 Restart ........................61 Chapter 4 Typical Applications ............62 Appendix A Technical Specifications..........65 Appendix B Troubleshooting ..............66 Appendix C Technical/sales Support ..........67 SMG SBO Series Gateway User Manual (Version 1.6.3) Page ii...

  • Page 4: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.

  • Page 5: Revision History

    Comments Version 1.0.0 2015-05 Initial publication. Version 1.6.2 2015-09 New revision Version 1.6.3 2016-01 New revision Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SMG SBO Series Gateway User Manual (Version 1.6.3) Page iv...

  • Page 6: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SBO Series Gateway! The Synway SBO series gateway products (hereinafter referred to as ‘SBO gateway’) are mainly used for connecting IP or enterprise PBX with the IP telephony network or IP PBX. It provides such functions as transcoding, routing, number filtration, number manipulation and so on.

  • Page 7: Feature List

    The SBO gateway features 1U rackmount design and integrates embedded LINUX system within the POWERPC+DSP hardware architecture. It has 2 Kilomega-Ethernet ports (NET1 and NET2) on the chassis. See the figures below for SBO500 appearance： SMG SBO Series Gateway User Manual (Version 1.6.3) Page 2...
  • Page 8 Type: RS-232 Baud Rate: 115200 bps Connector: RJ45 (See Figure 1-5 for signal definition) Console Port Data Bits: 8 bits Stop Bit: 1 bit Parity Unsupported Flow Control Unsupported Button Description SMG SBO Series Gateway User Manual (Version 1.6.3) Page 3...

  • Page 9: Alarm Info

    During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal. If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Go to Appendix C Technical/sales Support to find the contact way. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 4...

  • Page 10: Chapter 2 Quick Guide

    Refer to ‘SIP Settings Trunk’ for detailed instructions. Click Add New to add a new SIP trunk, SMG SBO Series Gateway User Manual (Version 1.6.3) Page 5...
  • Page 11 If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Otherwise it may lead to a drop in performance or unexpected errors. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 6...

  • Page 12: Chapter 3 Web Configuration

    ‘System Tools Change Password’ on the WEB interface. For detailed instructions, refer to 3.7.15 Change Password. After login, you can see the main interface as below. Figure 3-2 Main Interface SMG SBO Series Gateway User Manual (Version 1.6.3) Page 7...

  • Page 13: Operation Info

    Figure 3-4 System Info Interface See Figure 3-4 for the system info interface. You can click Refresh to obtain the latest system information. The table below explains the items shown in Figure 3-4. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 8...
  • Page 14 Current version of the gateway service. Uboot Current version of Uboot. Kernel Current version of the system kernel on the gateway. Firmware Current version of the firmware on the gateway. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 9...

  • Page 15: Ip Status

    The corresponding serial number of IP on the device. Displays the channel state in real time. You can move the mouse onto the State channel state icon for detailed information about the channel and the call, such SMG SBO Series Gateway User Manual (Version 1.6.3) Page 10...
  • Page 16 Search button, the gateway does a fuzzy search and locates that the ongoing call whose CalledID contains the character 114 occurs on Channel 10 of Channel Group 1. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 11...
  • Page 17 All manuals and user guides at all-guides.com Synway Information Engineering Co., Ltd Figure 3-6 Search Calls SMG SBO Series Gateway User Manual (Version 1.6.3) Page 12...

  • Page 18: Call Count

    Total number of the calls which fail because of other reasons. Number Total number of the calls on each state. Percentage The percentage of the calls with a release cause to total calls. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 13...

  • Page 19: Warning Information

    SIP; SIP Account is used for registering SIP accounts to the SIP server; SIP Trunk Group is to manage SIP trunks by group; and Media is to set the RTP port and the payload type. Figure 3-9 SIP Settings SMG SBO Series Gateway User Manual (Version 1.6.3) Page 14...

  • Page 20: Sip Settings

    All manuals and user guides at all-guides.com Synway Information Engineering Co., Ltd 3.3.1 SIP Settings SMG SBO Series Gateway User Manual (Version 1.6.3) Page 15...
  • Page 21 All manuals and user guides at all-guides.com Synway Information Engineering Co., Ltd SMG SBO Series Gateway User Manual (Version 1.6.3) Page 16...
  • Page 22 UDP header during RTP transmission. When this feature is enabled, a corresponding Rport field will be added to the Via Rport message of SIP. By default, it is disabled. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 17...

  • Page 23: Sip Trunk

    3.3.2 SIP Trunk By default, there is no available SIP trunk information. Click Add New to add a new SIP trunk. See Figure 3-11 for the SIP trunk adding interface. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 18...
  • Page 24 Maximum number of voice channels for the outgoing calls allocated by the SIP Resource trunk to the gateway. Incoming Voice Maximum number of voice channels for the incoming calls allocated by the SIP Resource trunk to the gateway. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 19...
  • Page 25 Click Modify in Figure 3-12 to modify a SIP trunk. See Figure 3-13 for the SIP trunk modification interface. The configuration items on this interface are the same as those on the Add New SIP Trunk interface. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 20...

  • Page 26: Sip Register

    To clear all SIP trunks at a time, click the Clear All button in Figure 3-12. 3.3.3 SIP Register By default, there is no SIP register available on the gateway. Click Add New to add them manually. See Figure 3-14. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 21...
  • Page 27 Address of the SIP server to which the SIP trunk is registered. Register Port The signaling port of the SIP trunk. Domain Name Domain name of the gateway used for SIP registry. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 22...
  • Page 28 Click Modify in Figure 3-15 to modify a SIP register. The configuration items on the SIP Register Modification Interface are the same as those on the Add New SIP Register interface. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 23...

  • Page 29: Sip Account

    To clear all SIP registers at a time, click the Clear All button in Figure 3-15. 3.3.4 SIP Account By default, there is no SIP account available on the gateway. Click Add New to add them manually. See Figure 3-17. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 24...
  • Page 30 More information about each SIP account. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. See Figure 3-18 for the SIP Account Settings Interface SMG SBO Series Gateway User Manual (Version 1.6.3) Page 25...

  • Page 31: Sip Trunk Group

    Figure 3-18. 3.3.5 SIP Trunk Group By default, there is no SIP trunk group available on the gateway. Click Add New to add them manually. See Figure 3-20. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 26...
  • Page 32 ‘SIP Trunks’ in Figure 3-21. After configuration, click Save to save the settings into the gateway or click Cancel to cancel the settings. See Figure 3-21 for the SIP Trunk Group Setting Interface. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 27...
  • Page 33 Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected. To clear all SIP trunk groups at a time, click the Clear All button in Figure 3-21. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 28...

  • Page 34: Media Settings

    Sets the mode for the IP channel to send DTMF signals. The optional values are DTMF Transmit RFC2833, In-band, Signaling, RFC2833+Signaling and In-band+Signaling, with the Mode default value of RFC2833. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 29...
  • Page 35 -24~24, calculated by dB, with the default value of 0. Sets CODECs for the IP end to establish a call conversation. The table below CODEC Setting explains the sub-items: SMG SBO Series Gateway User Manual (Version 1.6.3) Page 30...

  • Page 36: Route Settings

    Route Settings is used to specify the routing rules for calls from IP IP. See Figure 3-24. Figure 3-24 Route Settings 3.4.1 Routing Parameters Figure 3-25 Routing Parameters Configuration Interface See Figure 3-25 for the routing parameters configuration interface. On this interface, you can set SMG SBO Series Gateway User Manual (Version 1.6.3) Page 31...

  • Page 37: Ip To Ip

    SIP trunk group from where the call is initiated. This item can be set to a specific Call Initiator SIP trunk group or SIP Trunk Group [ANY] which indicates any SIP trunk group. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 32...
  • Page 38 The configuration items on this interface are the same as those on the Add New Routing Rule (IP IP) interface. Note that the item Index cannot be modified. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 33...

  • Page 39: Number Filter

    To clear all routing rules at a time, click the Clear All button in Figure 3-27. 3.5 Number Filter Number Filter includes four parts: Whitelist, Blacklist, Number Pool and Filtering Rule. See Figure 3-29. Figure 3-29 Number Filter Interface SMG SBO Series Gateway User Manual (Version 1.6.3) Page 34...

  • Page 40: Whitelist

    A new CallerID/CalleeID whitelist can be added by the Add New button. See Figure 3-31, Figure 3-32 for CallerID/CalleeID whitelist adding interface. Figure 3-31 Add New CallerIDs in Whitelist Interface SMG SBO Series Gateway User Manual (Version 1.6.3) Page 35...
  • Page 41 3-34 for CallerIDs/CalleeIDs on the Whitelist Modification interface. The configuration items on this interface are the same as those on the Add New CallerIDs/CalleeIDs in Whitelist interface. The item Group No. cannot be modified. Figure 3-33 Modify CallerIDs in Whitelist SMG SBO Series Gateway User Manual (Version 1.6.3) Page 36...

  • Page 42: Blacklist

    Whitelist Setting interface (Figure 3-31, Figure 3-32). Note: The lacklist has a higher priority than the whitelist. That is, if the same number exists in both blacklist and whitelist, the number in blacklist has priority. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 37...

  • Page 43: Number Pool

    Click Modify in Figure 3-36 to modify the number pool. See Figure 3-38 for the number pool modification interface. The configuration items on this interface are the same as those on the Add SMG SBO Series Gateway User Manual (Version 1.6.3) Page 38...

  • Page 44: Filtering Rule

    See Figure 3-39 for the Filtering Rule Setting Interface. A new filtering rule can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-40 for the Filtering Rule Adding interface. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 39...
  • Page 45 Select a Group No. which is set in the blacklist from the number pool as the CallerID Blacklist pool in blacklist. CalleeID Pool in Select a Group No. which is set in the whitelist from the number pool as the CalleeID Whitelist pool in whitelist. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 40...
  • Page 46 The configuration items on this interface are the same as those on the Add New Filtering Rule interface. Figure 3-41 Modify Filtering Rule Interface To delete a filtering rule, check the checkbox before the corresponding index in Figure 3-39 and SMG SBO Series Gateway User Manual (Version 1.6.3) Page 41...

  • Page 47: Number Manipulation

    By default, there is no IP IP CallerID manipulation available on the gateway. Click Add New to add them manually. See Figure 3-43 for the IP IP CallerID manipulation rule adding interface. Figure 3-43 Add IP IP CallerID Manipulation Rule SMG SBO Series Gateway User Manual (Version 1.6.3) Page 42...
  • Page 48 CallerID manipulation rule modification interface. The configuration items on this interface are the same as those on the Add IP IP CallerID Manipulation Rule interface. Note that the item Index cannot be modified. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 43...

  • Page 49: Ip To Ip Calleeid

    IP IP CalleeID manipulation interface. The configuration items on this interface are the same as those on IP IP CallerID Manipulation Interface (Figure 3-44). Figure 3-46 IP IP CalleeID Manipulation Interface SMG SBO Series Gateway User Manual (Version 1.6.3) Page 44...

  • Page 50: System Tools

    System Tools is mainly for gateway maintenance. It provides such features as IP modification, time synchronization, data backup, log inquiry and connectivity check. See Figure 3-47 for details. Figure 3-47 System Tools SMG SBO Series Gateway User Manual (Version 1.6.3) Page 45...

  • Page 51: Network

    After configuration, click Save to save the above settings into the gateway or click Reset to restore the configurations. After changing the IP address, you shall log in the gateway again using SMG SBO Series Gateway User Manual (Version 1.6.3) Page 46...

  • Page 52: Management

    See Figure 3-49 for the Management Parameters Setting interface. The table below explains the items shown in the above figure. Item Description WEB Port The port which is used to access the gateway via WEB. The default value is 80. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 47...

  • Page 53: Ip Routing Table

    SIP. Thus, the LAN can access some IPs in other different network segment. By default, there is no routing table available on the gateway, click Add New to add them manually. See Figure 3-50. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 48...
  • Page 54 Click Modify in Figure 3-51 to modify a routing. See Figure 3-52 for the routing table modification interface. The configuration items on this interface are the same as those on the Add Routing Table interface. Note that the item No. cannot be modified. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 49...

  • Page 55: Centralized Manage

    Figure 3-53 Centralized Manage Setting Interface See Figure 3-53 for the Centralized Manage Setting interface. The gateway can register to a centralized management platform and accept the management of the platform. The table below SMG SBO Series Gateway User Manual (Version 1.6.3) Page 50...
  • Page 56 Description Centralized Manage Select a management platform for the gateway to register. The company name used to register the gateway to Synway DCMS, only valid Company Name when Synway DCMS is selected. The description displayed on Synway DCMS after the gateway is registered to Gateway Synway DCMS.

  • Page 57: Configuration File

    ShConfig.ini. You can modify these configurations on the interface directly, and then click Save to save the above settings into the gateway or click Reset to restore the configurations. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 52...

  • Page 58: Signaling Capture

    Stop to stop data recording and download the recorded data. Click Clean Data to clean all the recording files and captured packages. Click Download Log to download such logs as core files, configuration files, error information and so on. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 53...

  • Page 59: Signaling Call Test

    SIP Trunk Group No. The SIP trunk group number you are required to select. CallerID The CallerID for the signaling call test. CalleeID The CalleeID for the signaling call test. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 54...

  • Page 60: Signaling Call Track

    Message” field; click Stop to stop the call track; click Filter to filter the trace logs according to the condition you set; click Clear to clear all trace logs; click download to download trace logs. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 55...

  • Page 61: Ping Test

    The information returned during the Ping test, helping you to learn the network Info connection status between the gateway and the destination address. After configuration, click Start to execute the Ping test; click End to terminate it immediately. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 56...

  • Page 62: Tracert Test

    The information returned during the Tracert test, helping you to learn the detailed Info information about the jumps between the gateway and the destination address. After configuration, click Start to execute the Tracert test; click End to terminate it immediately. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 57...

  • Page 63: Modification Record

    The Modification Record interface is used to check the modification record on the web configuration. Click Check and the modification record will be shown on the dialog box. See Figure 3-60. Click Download to download the record file. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 58...

  • Page 64: Backup & Upload

    Figure 3-62 Factory Reset Interface See Figure 3-62 for the Factory Reset interface. Click Reset to restore all configurations on the gateway to factory settings. 3.7.14 Upgrade Figure 3-63 Upgrade Interface SMG SBO Series Gateway User Manual (Version 1.6.3) Page 59...

  • Page 65: Change Password

    3.7.16 Device Lock Figure 3-65 Device Lock Configuration Interface See Figure 3-65 for the Device Lock Configuration interface. You can select at least one item as SMG SBO Series Gateway User Manual (Version 1.6.3) Page 60...

  • Page 66: Restart

    See Figure 3-68 for the Restart interface. Click Restart on the service restart interface to restart the gateway service or click Restart on the system restart interface to restart the whole gateway system. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 61...

  • Page 67: Chapter 4 Typical Applications

    All manuals and user guides at all-guides.com Synway Information Engineering Co., Ltd Chapter 4 Typical Applications Internet IMS Server Gateway IP PBX IP Phone IP Phone Router Figure 4-1 Application 1 Configure SIP Settings. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 62...
  • Page 68 All manuals and user guides at all-guides.com Synway Information Engineering Co., Ltd Figure 4-2 Add the IP addresses of the SIP terminal. Figure 4-3 Add the SIP trunks into the corresponding SIP trunk groups. SMG SBO Series Gateway User Manual (Version 1.6.3) Page 63...
  • Page 69 Set number manipulation rules. When the gateway receives a call from IP, it will first check the CalleeID prefix. If the CalleeID prefix is 7 or 8, the gateway will delete it before routing the call to the corresponding SIP trunk group. Figure 4-7 SMG SBO Series Gateway User Manual (Version 1.6.3) Page 64...

  • Page 70: Appendix A Technical Specifications

    Baud rate: 115200bps Sampling Rate Connector: RJ45 （ Hardware Description signal definition ） 8kHz Data bits: 8 bits Safety Stop bit: 1 bit Lightning resistance: Level 4 Parity unsupported Flow control unsupported SMG SBO Series Gateway User Manual (Version 1.6.3) Page 65...

  • Page 71: Appendix B Troubleshooting

    NET1: 192.168.1.101 NET2: 192.168.0.101 In what cases can I conclude that the SBO gateway is abnormal and turn to Synway’s technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, and such error still exists even after you restart the device or restore it to factory settings.

  • Page 72: Appendix C Technical/Sales Support

    All manuals and user guides at all-guides.com Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd...

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