Synway SMG3008B User Manual
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Synway SMG3008B User Manual

Digital gateway
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Synway SMG Series Digital Gateway
SMG2030, SMG2030S, SMG2030L,
SMG2060, SMG2060S, SMG2060L
SMG2120, SMG2120S
SMG3008, SMG3016
SMG3008B, SMG3016B
SMG3000-B1, SMG3000-B2，SMG3000-B4
SMG3000-B1L, SMG3000-B2L
SMG3000-C1L
Digital Gateway
Version 1.8.0
Synway Information Engineering Co., Ltd
www.synway.net

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  • Page 1 Synway SMG Series Digital Gateway SMG2030, SMG2030S, SMG2030L, SMG2060, SMG2060S, SMG2060L SMG2120, SMG2120S SMG3008, SMG3016 SMG3008B, SMG3016B SMG3000-B1, SMG3000-B2，SMG3000-B4 SMG3000-B1L, SMG3000-B2L SMG3000-C1L Digital Gateway Version 1.8.0 Synway Information Engineering Co., Ltd www.synway.net...

  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration ................. iv Revision History ................... v Chapter 1 Product Introduction ............1 Typical Application ..................1 Feature List ....................3 Hardware Description ..................4 Alarm Info ...................... 7 Chapter 2 Quick Guide ..............
  • Page 3 Synway Information Engineering Co., Ltd 3.5.4 ISUP ......................... 53 3.5.5 ISUP Number Parameter ..................56 3.5.6 Original CalleeID Pool ....................57 3.5.7 Redirecting Number Pool (Hidden item) ..............58 3.5.8 SS7 Server ....................... 60 ISDN Settings ....................67 3.6.1 ISDN ......................... 67 3.6.2...
  • Page 4 Synway Information Engineering Co., Ltd 3.13.23 Factory Reset ......................100 3.13.24 Upgrade ........................100 3.13.25 Account Manage ....................101 3.13.26 Change Password ....................102 3.13.27 Device Lock ......................102 3.13.28 Restart ........................102 Chapter 4 Typical Applications ............ 103 Application 1 ....................103 4.1.1...

  • Page 5: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.

  • Page 6: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.3.0 2014-06 Initial publication. Version 1.3.1 2014-08 New revision Version 1.3.2 2014-10 New revision Version 1.5.0 2014-12 Add description on the new series SMG3016 Version 1.5.1 2015-01 Add description on the new series SMG3008 Version 1.6.0...

  • Page 7: Chapter 1 Product Introduction

    Chapter 1 Product Introduction Thank you for choosing Synway SMG Series Digital Gateway! The Synway SMG series digital gateway products (hereinafter referred to as ‘SMG digital gateway’) are mainly used for connecting PSTN or enterprise PBX with the IP telephony network or IP PBX.
  • Page 8 Synway Information Engineering Co., Ltd Headquarters Router SMG Digital Gateway Branch A … … Router Internet SMG Digital Gateway Branch B Subscriber IP PBX IP Phone IP Phone Terminal Router SMG Digital Gateway Figure 1-1 Typical Application SMG Series Digital Gateway User Manual (Version 1.8.0)

  • Page 9: Feature List

    Synway Information Engineering Co., Ltd 1.2 Feature List Basic Features Description Call initiated from PSTN to a designated SIP trunk, via routing and number PSTN Call manipulation. Call initiated from IP to a designated PCM trunk, via routing and number IP Call manipulation.

  • Page 10: Hardware Description

    Synway Information Engineering Co., Ltd Tracking Test Support of Ping and Tracert tests based on WEB SysLog Type Three options available: ERROR, WARNING, INFO Note: The gateways in different types support different features, please pay attention to the actual device version.
  • Page 11 Synway Information Engineering Co., Ltd LAN2 Indicator LAN1 Indicator Console Port Alarm Indicator Power 1 Indicator Reset Button PCM Indicator Power 2 Indicator Run Indicator Figure 1-5 Front View 220V AC Power2 220V AC Power1 Grounding Stud Power1 Key E1/T1 Interface...
  • Page 12 Synway Information Engineering Co., Ltd (d) See the figures below for SMG L series’ appearance: ETH2 Indicator ETH1 Indicator Alarm Indicator Reset Button Power Indicator Run Indicator PCM Indicator Figure 1-10 Front View Grounding Stud Ethernet Power Console Port PCM Interface...

  • Page 13: Alarm Info

    Synway Information Engineering Co., Ltd Stop Bit: 1 bit Parity Unsupported Flow Control Unsupported Button Description Power on/off the SMG digital gateway. You can turn on the two power keys at the Power Key same time to have the power supply working in the hot-backup mode. (Note: The SMG L series products don’t have the power key.)
  • Page 14 Synway Information Engineering Co., Ltd Flash System is abnormal. Note:  The startup process consists of two stages: System Booting and Gateway Service Startup. The system booting costs about 1 minute and once it succeeds, both the run indicator and the alarm indicator light up. Then after the gateway service is successfully started and the device begins to work normally, the run indicator flashes and the alarm indicator goes out.

  • Page 15: Chapter 2 Quick Guide

    Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the SMG digital gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things.
  • Page 16 Synway Information Engineering Co., Ltd Figure 2-1 Pin Layout for E1 Interface Step 6: Log in the gateway. Enter the original IP address (LAN 1: 192.168.1.101 or LAN 2: 192.168.0.101) of the SMG digital gateway in the browser to go to the WEB interface. The original username and password of the gateway are both ‘admin’.
  • Page 17 Synway Information Engineering Co., Ltd Step 5: Modify the current UP_DPC or click the ‘Add New’ button below the UP_DPC list to add a new UP_DPC. Step 6: Modify the current CIC routing rule or click the ‘Add New’ button below the ISUP_CIC routing rule list to add a new CIC routing rule.
  • Page 18 Synway Information Engineering Co., Ltd Note: After configuring the ISDN interface, you shall restart the service to validate the settings. Refer to Restart for detailed instructions.  SS1: The configuration interface related to SS1 is SS1. On your initial use of the SMG digital gateway, you may adopt the default value of the configuration items on this interface.
  • Page 19 Synway Information Engineering Co., Ltd Example: Provided the IP address of the SMG digital gateway is 192.168.0.101 and the port is 5060. Provided 123 is a number which conforms to the number receiving rule of the remote device. Initiate a call from SIP terminal 0 to the IP address 192.168.0.101 (in the format: 123@192.168.0.101) and you can establish a call conversation via PCM[1] to...
  • Page 20 Synway Information Engineering Co., Ltd jammed.  During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal. If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Otherwise it may lead to a drop in performance or unexpected errors.

  • Page 21: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both ‘admin’. You can change the username and the password via ‘System Tools ...

  • Page 22: Operation Info

    Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes eight parts: System Info, PSTN Status, PCM Info, SS7 Server, IP Call Monitor, SMG Call Monitor, Call Count and Warning Info showing the current running status of the gateway.
  • Page 23 Synway Information Engineering Co., Ltd Display the real time temperature of the CPU. Note: This feature is unavailable for CPU Temperature SMG2000 series. CPU Usage Rate Display the real time usage rate of the CPU. Current RTP Display the receiving and sending information of the current RTP data.

  • Page 24: Pstn Status

    Synway Information Engineering Co., Ltd 3.2.2 PSTN Status Figure 3-2 PSTN Status Interface for E1 Lines SMG Series Digital Gateway User Manual (Version 1.8.0) Page 18...
  • Page 25 Synway Information Engineering Co., Ltd Figure 3-3 PSTN Status Interface for T1 Lines See Figure 3-2 and Figure 3-3 for the PSTN status interface which shows the real-time status of each PCM on the gateway, including line synchronization, signaling link information and channel states.
  • Page 26 Synway Information Engineering Co., Ltd Configuration errors or hardware failure. You can move the mouse onto the icon for the hexadecimal value for synchronization status which consists of 16 bits and bit 0 is the lowest valid bit. If the bit value is equal to 0, it indicates that the synchronization status is normal;...
  • Page 27 Synway Information Engineering Co., Ltd The channel is blocked by the local application program Local Block and cannot receive incoming calls. The channel is blocked by the specific circuit/circuit Remote Block group blocking messages sent from the remote PBX and cannot make outgoing calls.

  • Page 28: Pcm Info

    Synway Information Engineering Co., Ltd Figure 3-4 Search Calls Note: Click Record to start recording on the matched channel. If more than one channel match a condition, only the channel with the largest number among them will be recorded. 3.2.3 PCM Info The PCM Info interface displays the detailed information of E1 lines, facilitating the check on whether the PCM line is stable as well as the troubleshooting.
  • Page 29 Synway Information Engineering Co., Ltd Figure 3-5 SS7 Server Info Interface See Figure 3-5 for the SS7 server info interface. This interface contains 7 status bars (Status Bar 1~7 in the above figure) and a configuration region (Region 8 in the above figure). Below are the detailed introductions.
  • Page 30 Synway Information Engineering Co., Ltd If this item is ticked, the received/sent messages displayed on this interface will be translated automatically in the following format: Date Time Total number Signaling link number# SIO Content For the TUP messages, SIO is just ‘TUP’ (0x84), followed by the message content.
  • Page 31 Synway Information Engineering Co., Ltd IP address of the client. You can click the link of the IP address to visit the WEB IP Address interface of the client. Whether the client has been successfully connected to the gateway, including two Network states: Connected and Disconnected (or no display).

  • Page 32: Ip/Smg Call Monitor

    Synway Information Engineering Co., Ltd service 5: L3 sends a command to stop signaling processor error rate too high failure during course of initial positioning, fail to enter a normal position Timer timeout 9: positioned and ready, receive the interrupt signal of...

  • Page 33: Call Count

    Synway Information Engineering Co., Ltd Monitored CallerID, ， Monitored CalleeID Sets the condition for the call monitoring. You can set to monitor the calls by Monitored Remote CallerID, CalleeID or remote address. Address Monitoring LAN Port Selects the LAN port which is used to monitor the calls.

  • Page 34: Warning Info

    Synway Information Engineering Co., Ltd Average Call Length The average call length for all connected calls. INVITE The number of the invite messages received per second. Trunk No. The number of the PCM trunk, numbered from 0 The signaling protocol applied on the digital trunk, including: ISDN User Side, ISDN Signaling Type Network Side, SS7-TUP, SS7-ISUP, and SS1.
  • Page 35 Synway Information Engineering Co., Ltd dialog box pops up after you save your settings asking you to restart the service, do it immediately to apply the changes. Refer to Restart for detailed instructions. The table below explains the items on this interface.
  • Page 36 Synway Information Engineering Co., Ltd Sets the delay mode for sending the 183 message, including two options: Mode 1 and Mode 2, with the default value of Mode 1. Mode 1: The PSTN side will send the IAM message and wait for the ACM message once it receives an Invite message from vos.
  • Page 37 Synway Information Engineering Co., Ltd The mapping address of the LAN1 and LAN2 in case the NAT traversal is enabled. If the port mapping is selected as the traversal type, you are required LAN1 Mapping Address, to set the mapping address on the router and fill in the corresponding LAN2 Mapping Address information here as well.
  • Page 38 Synway Information Engineering Co., Ltd When this feature is enabled, only if the calling number of the call matches the Caller Prefix Grouping caller prefix on the page of the SIP registered account will the rated time be used. Caller over Clocking (IP Limit on the number of calls in a cycle for the calling number.
  • Page 39 Synway Information Engineering Co., Ltd Sets the minimum time for refreshing the session. Value of range: 90~65535, Minimum Time with the default value of 150. Sets the timeout value for refreshing the session. The value cannot be less than Timeout that of Minimum Time, with the default value of 600.

  • Page 40: Sip Trunk

    Synway Information Engineering Co., Ltd Sets the content of the UserAgent field. Currently, it only supports the English UserAgent Field uppercase and lowercase letters. 3.3.2 SIP Trunk Figure 3-6 SIP Trunk Settings Interface See Figure 3-6 for the SIP trunk settings interface. A new SIP trunk can be added by the Add New button on the bottom right corner of the list in the above figure.
  • Page 41 Synway Information Engineering Co., Ltd The SBC feature needs to be authorized. After this feature is enabled, the SIP SIP Agent terminal can register to the gateway and become the SIP agent of the gateway. By default it is disabled.

  • Page 42: Sip Register

    Synway Information Engineering Co., Ltd VOS1.1 RTP Set whether to perform VOS1.1 encryption for RTP. By default it is disabled. Encryption Externally Bound Sets whether to enable the Proxy feature. Once it is enabled, SIP messages will be Enable sent to the proxy address.

  • Page 43: Sip Account

    Synway Information Engineering Co., Ltd Register Port The signaling port of the SIP trunk. Domain Name Domain name of the gateway used for SIP registry. Validity period of the SIP registry. Once the registry is overdue, the gateway should be Register Expires registered again.

  • Page 44: Sip Trunk Group

    Synway Information Engineering Co., Ltd To delete a SIP account, check the checkbox before the corresponding index in Figure 3-9 and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected.

  • Page 45: Media Settings

    Synway Information Engineering Co., Ltd 3.3.6 Media Settings On the media settings interface, you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations. If a dialog box pops up after you save your settings asking you to restart the service, do it immediately to apply the changes.
  • Page 46 Synway Information Engineering Co., Ltd Sets the rate of the delay that can be reduced under the adaptive mode. It defines the maximum percentage of silence that can be removed if reducing the delay. JitterDecreaseRatio Rnage of value: 0~100, with the default value of 50, Note: Only when JitterMode is set to Adaptive Mode will this item be shown.

  • Page 47: Hang Up Reason

    Synway Information Engineering Co., Ltd OPUS(16K) 10 / 20 / 40 / 60 SILK(8K) 20 /40 / 60 / 80 / 100 OPUS(8K) 10 / 20 / 40 / 60 Note: SMG3000-B1L, SMG3000-B2L and SMG3000-C1L only support G711A, G711U and G729 encoding.
  • Page 48 Synway Information Engineering Co., Ltd When it is enabled, the E1 side of the gateway will provide ringback tones if the PSTN->IP Call Ringback received 180/183 message doesn’t include P-Early-Media or the parameter value Tone Self-adaption is inactive. Once this feature is enabled, you can set how many outgoing calls will be started PSTN Call Barring to the same calledID, with the default value of disable.

  • Page 49: E1 Outgoing Call Timer

    Synway Information Engineering Co., Ltd The mode to limit the call time for each E1, including two options: By Minute (The Mode Selection call time less than 1 min will be considered as 1 min) and By Second, with the default value of By Minute.

  • Page 50: Pcm

    Synway Information Engineering Co., Ltd Figure 3-10 Circuit Maintenance Interface Check All means to select all available items for the current port; Uncheck All means to cancel all selections for the current port; Inverse means to uncheck the selected items and check the unselected.
  • Page 51 Synway Information Engineering Co., Ltd The way to select timeslots for outgoing calls at the SS7 side, with the default setting of None which means searching idle channels by point code: the party with a large point code controls even time slots while the party with a small point code controls odd time slots.

  • Page 52: Pcm Trunk

    Synway Information Engineering Co., Ltd 3.4.5 PCM Trunk Figure 3-11 PCM Trunk Configuration Interface See Figure 3-11 for the PCM Trunk Configuration interface. By default, there is no PCM trunk available on the gateway. Click Add New or Batch Add to add them manually.

  • Page 53: Number-Receiving Rule

    Synway Information Engineering Co., Ltd The table below explains the items shown on the interface. Item Description The unique index of each PCM trunk group, which is mainly used in the configuration Index of routing rules and number manipulation rules to correspond to PCM trunk groups.
  • Page 54 Synway Information Engineering Co., Ltd See Figure 3-14 for the Number-receiving Rule Configuration interface. The list in the above figure shows the number-receiving rules with their priorities and description. A new number-receiving rule can be added by the Add New button on the bottom right corner.
  • Page 55 Synway Information Engineering Co., Ltd Up to 200 number-receiving rules can be configured in the gateway, and the maximum length of each number-receiving rule is 64 characters. See below for the meaning of each character in the number-receiving rule. The gateway will do instant matching for your receiving number based on the number-receiving rule and regard your receiving as finished upon receiving ‘#’...

  • Page 56: Reception Timeout

    Synway Information Engineering Co., Ltd Any 8-digit number starting with 801, 802, 80[1-9]xxxxx 803, 804, 805,.806, 807, 808 or 809 800xxxxxxx Any 10-digit number starting with 800 Any 8-digit number starting with 41, 42, 4[1-9]xxxxxx 43, 44, 45, 46, 47, 48 or 49.

  • Page 57: Ss7 Settings

    Synway Information Engineering Co., Ltd add them manually. The table below explains the items shown on the interface. Item Description The corresponding number for the call to be forwarded. CallerID The CallerID of the PSTNIP incoming call. CalleeID The CalleeID of the IPPSTN outgoing call.

  • Page 58: Tup

    Synway Information Engineering Co., Ltd Pass SS7 Message Only applicable to the mode of single device. Enabling this feaure will improve the in Shared Memory efficiency in SS7 signaling transmission. Mode 3.5.2 TUP Users can see the TUP settings interface and configure the general TUP parameters only when the configuration item Signaling Protocol on the PCM settings interface is set to SS7-TUP.

  • Page 59: Tup Number Parameter

    Synway Information Engineering Co., Ltd Sets the address indicator in the original called party address field of the IAI Default Original Callee message. The optional values are: Local subscriber number, Spare national Parameter number, Valid national number and International number, with the default value of Valid national number.
  • Page 60 Synway Information Engineering Co., Ltd table below explains the items shown on the interface. Item Description Sets the calling party’s category indicator in the IAM message. The optional values are: National operator, Ordinary subscriber, Calling subscriber with priority, Calling Party’s Category Data call, Test call, Payphone/Others and Ordinary calling subscriber, with the default value of Ordinary subscriber.
  • Page 61 Synway Information Engineering Co., Ltd Sets where the original CalleeID is obtained from. The optional values are: Only Obtain Original CalleeID original CalleeID and Original CalleeID/ Redirecting number, with the default from value of Only original CalleeID/redirecting number. Reset Circuit upon...

  • Page 62: Isup Number Parameter

    Synway Information Engineering Co., Ltd Sets the minimum length of the CalleeID under the fixed-length mode. The value Minimum Length of the range is 1n40. Provided it is set to n, that is, the local end has received all the n...

  • Page 63: Original Calleeid Pool

    Synway Information Engineering Co., Ltd The ISUP Number Parameter Configuration interface includes two parts: Calling Party Number Parameter and Called Party Number Parameter. A new calling/called party number parameter can be added by the Add New button. The table below explains the items shown on the interface.

  • Page 64: Redirecting Number Pool (Hidden Item)

    Synway Information Engineering Co., Ltd interface. Note that the item No. cannot be modified. Note: If there are two or more calling/called party numbers with the same prefix, the Original CalleeID Range will increase to be 1 plus the previous one, starting from that with the smallest number.
  • Page 65 Synway Information Engineering Co., Ltd Figure 3-16 Add New Redirecting Number The table below explains the items shown in above figures. Item Description The corresponding number for an added redirecting number. The value range is 0~99. A string of numbers at the beginning of a calling party number, which can be CallerID Prefix numbers or “*”...

  • Page 66: Ss7 Server

    Synway Information Engineering Co., Ltd Click Modify in Figure 3-15 to modify the redirecting number parameter. The configuration items on the redirecting number modification interface are the same as those on the Add New Redirecting Number interface. Note that the item No. cannot be modified.
  • Page 67 Synway Information Engineering Co., Ltd Sets whether to regularly send the Signaling Link Test Message (SLTM) to the Send SLTM remote PBX. By default it is disabled. After configuration, click Save to save the settings into the gateway. Step 2: Configure the client. See Region 2 in Figure 3-17.
  • Page 68 Synway Information Engineering Co., Ltd Figure 3-19 Add New Signaling Link The table below explains the configuration items in the above figure. Item Description The unique index of each signaling link, which is mainly used in the configuration of signaling linksets to correspond to the signaling link, numbered from 0.
  • Page 69 Synway Information Engineering Co., Ltd Figure 3-20 Add New Signaling Linkset The table below explains the configuration items in the above figure. Item Description The unique index of each signaling linkset, which is mainly used in the configuration of DPC to correspond to the signaling linkset, numbered from 0.
  • Page 70 Synway Information Engineering Co., Ltd Figure 3-21 Add New DPC The table below explains the configuration items in the above figure. Item Description The unique index of each DPC, which is mainly used in the configuration of TUP_CIC Route or ISUP_CIC Route to correspond to the DPC, numbered from 0.
  • Page 71 Synway Information Engineering Co., Ltd The linkset which is used to transmit signaling messages. For the associated mode, this item sets the signaling linksets between the OPC and the DPC. For the Linkset quasi-associated mode, this item sets the signaling linksets between the OPC and the first STP (signaling transport point).
  • Page 72 Synway Information Engineering Co., Ltd Note: 1. If there are both Associated and SIP modes available in the DPC settings, the corresponding Associated mode must be configured in the UP_DPC settings. 2. If the UP_DPC setting is configured, the configuration of the corresponding DPC in the CIC routing list is subject to the number set by UP_DPC.

  • Page 73: Isdn Settings

    Synway Information Engineering Co., Ltd settings. To modify a routing rule, click Modify in the TUP_CIC routing rule list. The configuration items on the modification interface are the same as those on the Add New TUP_CIC Routing Rule interface. To delete a routing rule, check the checkbox before the corresponding index and click the Delete button under the list.
  • Page 74 Synway Information Engineering Co., Ltd Terminal Equipment Identifier, which is used to identify the service access point in the point-to-point data link connection. The default value is 0 which cannot be modified so far. Note: The TEI values at the corresponding user side and the network side must be the same.
  • Page 75 Synway Information Engineering Co., Ltd Enter Auto Alert State If this item is checked, the system will go into the state of auto alert when it receives upon Reception of the 03 (PROGRESS) message and the progress indicator turns to be 8 or 1. By 'PROGRESS' Message default this item is disabled.

  • Page 76: Number Parameter

    Synway Information Engineering Co., Ltd Allow the Preferential Sets whether to select the preferential channel. By default it is disabled. Channel Selection Send ISDN Redirecting Sets whether to send the ISDN redirecting number. By default it is enabled. Number 3.6.2 Number Parameter Number Parameter for ISDN is almost the same as that for SS7;...
  • Page 77 Synway Information Engineering Co., Ltd Item Description After this item is enabled, if the gateway receives CAS=0xd, a SIP call goes out and the calling number is the same as the channel number at the digital side; when this call hangs up, the gateway will receive 0x5 and the SIP side will send SS1 HotLine the BYE message.

  • Page 78: Fax Settings

    Synway Information Engineering Co., Ltd Sets the maximum time to wait for the KB signal from the remote PBX, calculated KB Wait Timeout by second, with the default value of 60. Originating Service Sets the originating service type, i.e. KD, for an outgoing call. The value range is Type (KD Signal) 1~6, with the default value of 3 (local call).

  • Page 79: Route Settings

    Synway Information Engineering Co., Ltd Pass-through RTP Payload under the pass-through fax mode. Range of value: 96~127, with the Payload default value of 102. 3.9 Route Settings Route Settings is used to specify the routing rules for calls on two directions: IPPSTN and PSTNIP.

  • Page 80: Pstn To Ip

    Synway Information Engineering Co., Ltd A string of numbers at the beginning of the calling/called party number. This item can be set to a specific string or “*” which indicates any string. These two configuration items together with Call Initiator can specify the calls which apply to a routing rule.

  • Page 81: Ip To Ip

    Synway Information Engineering Co., Ltd The unique index of each routing rule, which denotes its priority. A routing rule with Index a smaller index value has a higher priority. If a call matches several routing rules, it will be processed according to the one with the highest priority.
  • Page 82 Synway Information Engineering Co., Ltd Figure 3-29 IPIP Routing Rule Adding Interface The table below explains the items shown on the interface. Item Description The unique index of each routing rule, which denotes its priority. A routing rule with Index a smaller index value has a higher priority.

  • Page 83: Number Filter

    Synway Information Engineering Co., Ltd Figure 3-30 IP->IP Routing Rule List To delete a routing rule, check the checkbox before the corresponding index and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page;...

  • Page 84: Blacklist

    Synway Information Engineering Co., Ltd CallerID in the whitelist, which can not be left empty. Rule explanation: Character Description “*” indicating any string “0”~”9” Digits 0~9. A random number. A string of ‘x’s represents several random “x” numbers. For example, ‘xxx’ denotes 3 random numbers.

  • Page 85: Filtering Rule

    Synway Information Engineering Co., Ltd The range of the numbers in a number Pool. It must be filled in with numbers and Number Range can not be left empty. After configuration, click Save to save the above settings into the gateway or click Close to cancel the settings.

  • Page 86: Ip Call In Callerid

    Synway Information Engineering Co., Ltd 3.11.1 IP Call In CallerID Figure 3-32 IP Call In CallerID Manipulation Interface See Figure 3-32 for the IP Call In CallerID manipulation interface. A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure.

  • Page 87: Ip Call In Calleeid

    Synway Information Engineering Co., Ltd IP Call In CallerID manipulation rule modification interface are the same as those on the Add IP Call In CallerID Manipulation Rule interface. Note that the item Index cannot be modified. To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-32 and click the Delete button.

  • Page 88: Pstn Call In Calleeid

    Synway Information Engineering Co., Ltd The amount of digits to be deleted from the right end of the number. If the value of Stripped Digits from this item exceeds the length of the current number, the whole number will be Right deleted.

  • Page 89: Pstn Call In Original Calleeid

    Synway Information Engineering Co., Ltd 3.11.6 PSTN Call In Original CalleeID The number manipulation process for PSTN Call In Original CalleeID is almost the same as that for PSTN Call In CallerID; only the number to be manipulated changes from CallerID to Original CalleeID.

  • Page 90: Callerid Reserve Pool

    Synway Information Engineering Co., Ltd Sets the space CallerId for an outbound call. Note: This item is only valid when IP PSTN Designation Mode is set to Set Spare CallerID Designated CallerID. The unique index of the CallerID in the pool, which starts from 0 and denotes its priority.

  • Page 91: Dhcp Server Settings

    Synway Information Engineering Co., Ltd 3.12.1 DHCP Server Settings Figure 3-35 DHCP Server Settings Interface The table below explains the items shown on the interface. Item Description DHCP Server Sets whether to enable the DHCP server feature. IP Range Sets the range of IP addresses that the DHCP server can assign.

  • Page 92: Network

    3.13.2 Authorization On the Authorization Management interface, you can import a trial or formal authorization just by uploading the authorization file which is provided by Synway and cannot be modified. 3.13.3 Management The table below explains the items shown on the Management Parameters Setting interface.

  • Page 93: Ip Routing Table

    Synway Information Engineering Co., Ltd Sets whether to enable SYSLOG. It is required to fill in SYSLOG Server Address and SYSLOG SYSLOG Level in case SYSLOG is enabled. By default, SYSLOG is disabled. Server Address Sets the SYSLOG server address for log reception.

  • Page 94: Access Control

    Synway Information Engineering Co., Ltd The table below explains the items shown on the interface. Item Description The number of the routing for the LAN in routing table. Destination The network segment in which the IP address is accessible for the network port.
  • Page 95 Synway Information Engineering Co., Ltd Figure 3-36 Firewall Rules Adding Interface See below for the configuration items on the interface. Item Description The unique index of a firewall rule, used to specify its priority. The smaller the Index value, the higher the priority.

  • Page 96: Ids Settings

    Synway Information Engineering Co., Ltd To delete a firewall rule, check the checkbox before the corresponding index and click the Delete button. Check All means to select all available items on the current page; Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected.
  • Page 97 Synway Information Engineering Co., Ltd Figure 3-37 IDS Settings Interface SMG Series Digital Gateway User Manual (Version 1.8.0) Page 91...

  • Page 98: Ddos Settings

    Synway Information Engineering Co., Ltd IDS Settings is disabled by default. Check Enable to activate the IDS configuration. Five types are selectable, including TLS Connection Failed, Malformed SIP Datagram, Registration Failed, Call Failed and SIP Exception Flow. Each type can be configured with Warning Threshold and Blacklist Threshold.
  • Page 99 Synway Information Engineering Co., Ltd Figure 3-38 DDOS Settings Interface The DDOS settings interface, as shown in Figure 3-38, can set the defense feature of some ports against DDOS attacks. The table below explains the items shown on the above interface.

  • Page 100: Certificate Management

    Synway Information Engineering Co., Ltd When the same IP address accesses the gateway through FTP, it will be forbidden FTP Limit to log in once the times exceed this set value (equal to the number of access processes). SSH Port Attack...

  • Page 101: Radius

    Synway Information Engineering Co., Ltd Item Description If it is enabled, the gateway will send the SNMP TRAP warning information Notification Setting automatically. Trap Server Port The server port to receive the warning information, with the default value of 162.
  • Page 102 Synway Information Engineering Co., Ltd Radius feature is enabled, the gateway will serve as the Radius client and send messages to the Radius server at the start and end of each call to fulfill the charge business. The table below explains the configuration items shown on the interface.

  • Page 103: Sip Account Generator

    Synway Information Engineering Co., Ltd Sets the type of calls which are required to output call records, including four options: PSTNIP, IPPSTN, conversion start and access failure. Type Meaning Whether to send the Radius charge message for the calls PSTNIP...

  • Page 104: Configuration File

    Synway Information Engineering Co., Ltd After configuration, click Save to save the above settings into the gateway or click Reset to restore the configurations. 3.13.14 Configuration File Via the Configuration File interface, you can check and modify configuration files about the gateway, including SMGConfig.ini, ShConfig.ini, Ss7Server.ini, hosts and Chcaller.ini.

  • Page 105: Signaling Call Track

    Synway Information Engineering Co., Ltd You are required to select the PCM port if choosing PSTN Call Out in Test Type. Note: PCM Port This item will appear only if you choose PSTN Call Out in Test Type. You are required to select the PCM channel if choosing PSTN Call Out in Test Type.

  • Page 106: Tracert Test

    Synway Information Engineering Co., Ltd Package Length Length of a data package used in the Ping test. Range of value: 56~1024 bytes. The information returned during the Ping test, helping you to learn the network Info connection status between the gateway and the destination address.

  • Page 107: Account Manage

    Synway Information Engineering Co., Ltd 3.13.25 Account Manage Figure 3-39 Account Management Interface See Figure 3-39 for the Account Management interface. By default, there is no user information available on the gateway, click Add to add a piece of information.

  • Page 108: Change Password

    Synway Information Engineering Co., Ltd interface. Note that the item Index cannot be modified. To delete a piece of user information, check the checkbox before the corresponding index in Figure 3-42 and click the Delete button. Check All means to select all available items on the current page;...

  • Page 109: Chapter 4 Typical Applications

    Synway Information Engineering Co., Ltd Chapter 4 Typical Applications 4.1 Application 1 Headquarters … … Router SMG Digital Gateway IP Address: 192.168.1.101 Branch A Router Internet SMG Digital Gateway IP Address: 192.168.10.101 Branch B Router SMG Digital Gateway IP Address: 192.168.100.101 Note: In this application, we assume that Branch A, Branch B and the headquarter have established VLAN using VPN technology.

  • Page 110: Configurations For Headquarters

    Synway Information Engineering Co., Ltd Make an outbound call from the headquarters: 0+Number Call from Branch A to the headquarters: 9+EXT Call from Branch A to Branch B: 7+EXT Make an outbound call from Branch A: 0+Number Call from Branch B to the headquarters: 9+EXT...
  • Page 111 Synway Information Engineering Co., Ltd SMG Series Digital Gateway User Manual (Version 1.8.0) Page 105...
  • Page 112 Synway Information Engineering Co., Ltd Figure 4-2 Add the IP addresses of the gateways at Branch A and Branch B into the SIP trunks. Figure 4-3 Add the SIP trunks at Branch A and Branch B into the corresponding SIP trunk groups.
  • Page 113 Synway Information Engineering Co., Ltd Figure 4-7 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-8 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 114: Configurations For Branch A

    Synway Information Engineering Co., Ltd Figure 4-11 4.1.2 Configurations for Branch A Configure SIP Settings for Branch A. SMG Series Digital Gateway User Manual (Version 1.8.0) Page 108...
  • Page 115 Synway Information Engineering Co., Ltd SMG Series Digital Gateway User Manual (Version 1.8.0) Page 109...
  • Page 116 Synway Information Engineering Co., Ltd Figure 4-12 Add the IP addresses of the gateways at the headquarters and Branch B into the SIP trunks. Figure 4-13 Add the SIP trunks at the headquarters and Branch B into the corresponding SIP trunk groups.
  • Page 117 Synway Information Engineering Co., Ltd Figure 4-17 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-18 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 118: Configurations For Branch B

    Synway Information Engineering Co., Ltd Figure 4-21 4.1.3 Configurations for Branch B Configure SIP Settings for Branch B. SMG Series Digital Gateway User Manual (Version 1.8.0) Page 112...
  • Page 119 Synway Information Engineering Co., Ltd SMG Series Digital Gateway User Manual (Version 1.8.0) Page 113...
  • Page 120 Synway Information Engineering Co., Ltd Figure 4-22 Add the IP addresses of the gateways at the headquarters and Branch A into the SIP trunks. Figure 4-23 Add the SIP trunks at the headquarters and Branch A into the corresponding SIP trunk groups.
  • Page 121 Synway Information Engineering Co., Ltd Figure 4-27 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-28 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 122: Application 2

    Synway Information Engineering Co., Ltd Figure 4-31 4.2 Application 2 Figure 4-32 Application 2 In this application, the headquarters, Branch A and Branch B all have their own independent digital gateways to connect with the PSTN. Calls within the enterprise are all carried via SIP.

  • Page 123: Configurations For Headquarters

    Synway Information Engineering Co., Ltd 4.2.1 Configurations for Headquarters Configure SIP Settings for the headquarters. SMG Series Digital Gateway User Manual (Version 1.8.0) Page 117...
  • Page 124 Synway Information Engineering Co., Ltd SMG Series Digital Gateway User Manual (Version 1.8.0) Page 118...
  • Page 125 Synway Information Engineering Co., Ltd Figure 4-33 Add the IP address of the IP PBX into the SIP trunk. Figure 4-34 Add the SIP trunk into the corresponding SIP trunk group. Figure 4-35 Set PCM. Figure 4-36 Add PCM trunk Figure 4-37 Add PCM trunk into the corresponding PCM trunk group.

  • Page 126: Configurations For Branches

    Synway Information Engineering Co., Ltd Figure 4-38 Set routing parameters. You may adopt the default value ‘Route before Number Manipulate’ for both configuration items. Figure 4-39 Set IPPSTN routing rules to route calls from different SIP trunk groups to the corresponding PCM trunk groups.

  • Page 127: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications Dimensions Input power: 100~240V AC 440×44×267 mm Note: The input power of SMG3008B/SMG3016B is +48V DC; SMG3000-B1L/B2L and (190×30×123 mm for L-type) SMG3000-C1L use the +12V power adapter. Weight ： Maximum power consumption SMG2000 Series: About 3.5kg...

  • Page 128: Appendix B Troubleshooting

    Synway Information Engineering Co., Ltd Appendix B Troubleshooting What to do if I forget the IP address of the SMG digital gateway? Long press the Reset button on the gateway to restore to factory settings. Thus the IP address will be restored to its default value: LAN1: 192.168.1.101...

  • Page 129: Appendix C Isup (Isdn) Pending Cause To Sip Status Code

    Synway Information Engineering Co., Ltd Appendix C ISUP (ISDN) Pending Cause to SIP Status Code ISUP (ISDN) SIP Status Cause Implication Return Value Code Unallocated (unassigned) number Not found No route to specified transit network Not found No route to destination...
  • Page 130 Synway Information Engineering Co., Ltd Service Network out of order unavailable Service Temporary failure unavailable Service Switching equipment congestion unavailable Service Resource unavailable, unspecified unavailable Service Bearer capability not presently available unavailable Service Incompatible destination unavailable Circuit restarted (internal definition, only applies to...

  • Page 131: Appendix D Tup Pending Cause To Sip Status Code

    Synway Information Engineering Co., Ltd Appendix D TUP Pending Cause to SIP Status Code TUP Return SIP Status Cause Implication Value Code SS7 signaling: receives SSB message from remote PBX Busy here SS7 signaling: receives SLB message from remote PBX...

  • Page 132: Appendix E Direction For Cdr Use

    Synway Information Engineering Co., Ltd Appendix E Direction for CDR Use CDR is a call detail record. The digital gateway can record the CDR to the memory and send them to the designated server in real time. Methods: 1. By using the TCP protocol, the gateway works as a client to configure a CDR server, and then sends the CDR to the server regularly.

  • Page 133: Appendix F Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix F Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Building 1, Joinhands Science Park, No.4028, Nanhuan Road,...

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