Synway SBO Series User Manual

Synway SBO Series User Manual

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Synway SBO Series Gateway
SBO2000
Version 1.8.0
Synway Information Engineering Co., Ltd
www.synway.net

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Summary of Contents for Synway SBO Series

  • Page 1 Synway SBO Series Gateway SBO2000 Version 1.8.0 Synway Information Engineering Co., Ltd www.synway.net...
  • Page 2: Table Of Contents

    Synway Information Engineering Co., Ltd Content Content ..............................i Copyright Declaration .......................... iii Revision History ........................... iv Chapter 1 Product Introduction ....................1 Typical Application ........................1 Feature List ..........................1 Hardware Description ......................2 Alarm Info ..........................3 Chapter 2 Quick Guide ........................
  • Page 3 Synway Information Engineering Co., Ltd 3.7.16 Modification Record ......................31 3.7.17 Backup & Upload ......................31 3.7.18 Factory Reset ......................... 31 3.7.19 Upgrade .......................... 32 3.7.20 Account Manage ......................32 3.7.21 Change Password ......................33 3.7.22 Device Lock ........................33 3.7.23...
  • Page 4: Copyright Declaration

    Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document.
  • Page 5: Revision History

    Synway Information Engineering Co., Ltd Revision History Version Date Comments Initial publication. Version 1.0.0 2015-03 New revision Version 1.6.2 2015-09 New revision Version 1.6.3 2016-01 New revision Version 1.6.4 2016-09 New revision Version 1.6.5 2017-06 New revision Version 1.7.0 2018-06 New revision Version 1.8.0...
  • Page 6: Chapter 1 Product Introduction

    Synway Information Engineering Co., Ltd Chapter 1 Product Introduction Thank you for choosing Synway SBO Series Gateway Products (hereinafter referred to as „SBO gateway‟)! The SBO2000 gateway products are used to connect the IP telephony network or IP PBX, providing such features as transcoding, routing, number filtering, number manipulation, etc.
  • Page 7: Hardware Description

    Synway Information Engineering Co., Ltd CODEC G.711A, G.711U, G.729, G722, G723, iLBC, AMR-NB Voice RFC2833, SIP INFO, INBAND, RFC2833+Signaling, DTMF Mode In-band+Signaling Network Description Supported protocol: TCP/UDP, HTTP, ARP/RARP, DNS, NTP, TFTP, TELNET, Network Protocol STUN Static IP IP address modification support...
  • Page 8: Alarm Info

    Synway Information Engineering Co., Ltd Power Vent Screw Holes for Foot Bracket Chassis Vent Figure 1-4 Left View The table below gives a detailed introduction to the interfaces, buttons and LEDs illustrated above: Interface Description Amount: 2 Type: RJ-45 Bandwidth: 10/100/1000Mbps...
  • Page 9 Synway Information Engineering Co., Ltd the two indicators. State Description Go out System is not yet started. Run Indicator Light up System is starting. Flash Device is running normally. Go out Device is working normally. Upon startup: Device is running normally.
  • Page 10: Chapter 2 Quick Guide

    Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the SBO gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things.
  • Page 11 Synway Information Engineering Co., Ltd with the gateway so that the calls from other terminals will be ignored. Refer to „SIP Settings  Trunk‟ for detailed instructions. Fill in „Remote IP‟ and „Remote Port‟ with the IP address and port of the remote SIP terminal which will initiate calls to the gateway. You may use the default values for the other configuration items.
  • Page 12: Chapter 3 Web Configuration

    Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both „admin‟. You can change the username and the password via „System Tools ...
  • Page 13: Ip Status

    Synway Information Engineering Co., Ltd Receive/Transmit The amount of receive/transmit packets after the gateway‟s startup, including Packets three categories: All, Error and Drop. Current Speed The current speed of data receiving and transmitting. The work mode of the network, including six options: 10 Mbps Half Duplex, 10...
  • Page 14: Call Monitor

    Synway Information Engineering Co., Ltd Note: The gateway provides the fuzzy search feature on this interface. After you click any characters on the interface, and press the „F‟ button, the search box will emerge on the right top of this page. Then you can input the key characters and the gateway will locate the channel on which there is an ongoing call that conforms to the fuzzy search condition.
  • Page 15: Call Count

    Synway Information Engineering Co., Ltd script ActiveX controls not marked as safe for scripting'. If there is a shadow showing under the icon, such as „ ‟, it means the monitoring goes successful. Click the icon again to cancel the monitoring.
  • Page 16: Warning Info

    Synway Information Engineering Co., Ltd Total number of the calls which fail as the called party number does not conform to Failed the number-receiving rule or for relative reasons. Others Total number of the calls which fail due to other unknown reasons.
  • Page 17 Synway Information Engineering Co., Ltd Once this feature is enabled, the callerID in the From field will not be manipulated, Number in From Field with the default value of disabled. not Manipulated Note: It is valid only when the configuration item Asserted Identity Mode is enabled.
  • Page 18 Synway Information Engineering Co., Ltd It is valid only when the feature SIP Registered Number Polling is enabled. After a Failed Count number is called out and fails for set times, it will be kicked out of the cycle and then allowed to re-join after Recover Time of Disable Account.
  • Page 19 Synway Information Engineering Co., Ltd Sets whether to enable the session refresh feature, with the default value of Session Timer disabled. Once this feature is enabled, you are required to enter the minimum time and the timeout value. Sets the minimum time for refreshing the session. Value of range: 90~65535, with Minimum Time the default value of 150.
  • Page 20: Sip Trunk

    Synway Information Engineering Co., Ltd 3.3.2 SIP Trunk On the SIP trunk settings interface, there is no SIP trunk information by default. A new SIP trunk can be added by the Add New button on the bottom right corner of the list The table below explains the items shown on the interface.
  • Page 21: Sip Register

    Synway Information Engineering Co., Ltd 3.3.3 SIP Register By default, there is no SIP register available on the gateway. Click Add New to add them manually. The table below explains the items shown on the interface. Item Description Index The unique index of each SIP register.
  • Page 22: Sip Trunk Group

    Synway Information Engineering Co., Ltd The validity period of the SIP account registry. Once the registry is overdue, the SIP Register Expires account should be registered again. Range of value: 10~3600, calculated by s, with the default value of 3600.
  • Page 23: Media Settings

    Synway Information Engineering Co., Ltd The SIP trunks in the SIP trunk group. If the checkbox before a SIP trunk is grey, it SIP Trunks indicates that the SIP trunk has been occupied. The ticked SIP trunks herein will be displayed in the column „SIP Trunks‟.
  • Page 24 Synway Information Engineering Co., Ltd Sets the initial delay applied to receive packets upon accepting packets later than the expected value set in JitterBuffer Item. Range of value: 0~280, calculated by JitterUnderrunLead ms, with the default value of 100, Note: Only when JitterMode is set to Static Mode will this item be shown.
  • Page 25: Route Settings

    Synway Information Engineering Co., Ltd Sets CODECs for the IP end to establish a call conversation. The table below explains the sub-items: Sub-item Description Gateway Sets the coding sequence, including two options: Default Negotiation Priority and User-defined Priority, with the default value of Coding Default Priority.
  • Page 26: Number Filter

    Synway Information Engineering Co., Ltd A string of numbers at the beginning of the calling/called party number. This item can be set to a specific string or “*” which indicates any string. These two configuration items together with Call Initiator can specify the calls which apply to a routing rule.
  • Page 27: Whitelist

    Synway Information Engineering Co., Ltd 3.5.1 Whitelist Figure 3-3 Whitelist Setting Interface The Whitelist Setting Interface includes two parts: CallerID Whitelist and CalleeID Whitelist. A new CallerID/CalleeID whitelist can be added by the Add New button. The table below explains the items shown on the interface.
  • Page 28: Blacklist

    Synway Information Engineering Co., Ltd Note: If a CallerID or CalleeID set in the whitelist is the same as one in the blacklist, it will go invalid. That is, the blacklist has a higher priority than the whitelist. The total amount of numbers in both whitelist and blacklist cannot exceed 5000.
  • Page 29: Number Manipulation

    Synway Information Engineering Co., Ltd CalleeID Pool in Select a Group No. which is set in the whitelist from the number pool as the Whitelist CalleeID pool in whitelist. CalleeID Pool in Select a Group No. which is set in the blacklist from the number pool as the Blacklist CalleeID pool in blacklist.
  • Page 30: Ip To Ip Calleeid

    Synway Information Engineering Co., Ltd The amount of digits to be deleted from the right end of the number. If the value of Stripped Digits from this item exceeds the length of the current number, the whole number will be Right deleted.
  • Page 31: Authorization

    3.7.2 Authorization On the Authorization Management interface, you can import a trial or formal authorization just by uploading the authorization file which is provided by Synway and cannot be modified. SBO2000 supports up to 512 channels of authorization. 3.7.3 Management The table below explains the items shown on the Management Parameters Setting interface.
  • Page 32: Ip Routing Table

    Synway Information Engineering Co., Ltd 3.7.4 IP Routing Table IP Routing Table is used to set the route for the gateway to send the IP packet to the destination network segment. By default, there is no routing table available on the gateway, click Add New to add them manually.
  • Page 33 Synway Information Engineering Co., Ltd If it is enabled, the gateway will send the SNMP TRAP warning information Notification Setting automatically. Trap Server Port The server port to receive the warning information, with the default value of 162. CPU Temperature The warning on high CPU temperature.
  • Page 34: Sip Account Generator

    Synway Information Engineering Co., Ltd The maximum length of the authorization code is 64 bits. There is no limitation on the input content. When connecting to the centralized management server for the first time, you can enter the connection by entering the correct authorization code. After...
  • Page 35: Signaling Capture

    Synway Information Engineering Co., Ltd Reset to restore the configurations. 3.7.10 Signaling Capture On the Signaling Capture interface, Data Capture is used to capture data on the network interface you choose. Click Start to start capturing data (up to 1024000 packets) on the corresponding network interface.
  • Page 36: Ping Test

    Synway Information Engineering Co., Ltd information will be displayed in the Info column. 3.7.14 PING Test Via the Ping Test interface, a Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items shown on the interface.
  • Page 37: Upgrade

    Synway Information Engineering Co., Ltd 3.7.19 Upgrade On the upgrade interface, you can upgrade the WEB, gateway service, kernel and firmware to new versions. Select the upgrade package “*.tar.gz” via Browse… and click Update (The gateway will do MD5 verification before upgrading and will not start to upgrade until it passes the verification).
  • Page 38: Change Password

    Synway Information Engineering Co., Ltd Figure 3-6 User Information List Click Modify in Figure 3-6 to modify a piece of user information. The configuration items on the user information modification interface are the same as those on the User Information Adding interface.
  • Page 39: Chapter 4 Typical Applications

    Synway Information Engineering Co., Ltd Chapter 4 Typical Applications Figure 4-1 Typical Application Configure SIP Settings for the SBO gateway. Figure 4-2 Add the IP address of the SIP terminal. SBO2000 Series Gateway User Manual (Version 1.8.0) Page 34...
  • Page 40 Synway Information Engineering Co., Ltd Figure 4-3 Add the SIP trunks into the corresponding SIP trunk groups. Figure 4-4 Set routing parameters. You may adopt the default value „Route before Number Manipulate‟ herein. Figure 4-5 Set IPIP routing rules to route calls from different SIP trunk groups to the corresponding SIP trunk groups.
  • Page 41: Appendix A Technical Specifications

    Synway Information Engineering Co., Ltd Appendix A Technical Specifications Dimensions Note: Follow the above settings to configure the console port; or it may work abnormally. 440×44×690 mm Power Requirements Weight Input power: 100~240V AC About 12 kg Maximum power consumption: ≤167W Environment Signaling &...
  • Page 42: Appendix B Troubleshooting

    LAN1: 192.168.1.101 LAN2: 192.168.0.101 In what cases can I conclude that the SBO gateway is abnormal and turn to Synway’s technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, and such error still exists even after you restart the device or restore it to factory settings.
  • Page 43: Appendix C Technical/Sales Support

    Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...

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