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Summary of Contents for Synway SBC Series
- Page 1 Synway SBC Series Gateway SBC500 Version 1.8.0 Synway Information Engineering Co., Ltd www.synway.net...
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Page 2: Table Of Contents
3.8.1 VPN Server Settings ...................... 31 3.8.2 VPN Account ........................31 DHCP ............................. 32 3.10 System Tools .......................... 32 3.10.1 Network .......................... 32 3.10.2 Authorization ........................32 3.10.3 Management ........................33 SBC Series Gateway User Manual (Version 1.8.0) Page i... - Page 3 Device Lock ........................ 43 3.10.26 Restart ........................43 Chapter 4 Typical Applications ......................44 Appendix A Technical Specifications ....................46 Appendix B Troubleshooting ......................47 Appendix C Technical/sales Support ....................48 SBC Series Gateway User Manual (Version 1.8.0) Page ii...
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Page 4: Copyright Declaration
Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document. -
Page 5: Revision History
Synway Information Engineering Co., Ltd Revision History Version Date Comments Initial publication Version 1.7.0 2018.6 New revision Version 1.8.0 2019.12 Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SBC Series Gateway User Manual (Version 1.8.0) Page iv... -
Page 6: Chapter 1 Product Introduction
Chapter 1 Product Introduction Thank you for choosing Synway SBC Series Gateway Products! The Synway SBC series gateway products (hereinafter referred to as „SBC gateway‟) are mainly used for connecting the IP telephony network or IP PBX, providing such features as transcoding, routing, number filtering, number conversion, etc. -
Page 7: Hardware Description
The SBC gateway features 1U rackmount design and integrates embedded LINUX system within the POWERPC+DSP hardware architecture. It has 2 Kilomega-Ethernet ports (LAN1 and LAN2) on the chassis. See the figures below for SBC500 series‟ appearance: SBC Series Gateway User Manual (Version 1.8.0) Page 2... - Page 8 Button Description Power on/off the SBC gateway. You can turn on the two power keys at the same Power Key time to have the power supply working in the hot-backup mode. SBC Series Gateway User Manual (Version 1.8.0) Page 3...
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Page 9: Alarm Info
During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal. If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Go to Appendix C Technical/sales Support to find the contact way. SBC Series Gateway User Manual (Version 1.8.0) Page 4... -
Page 10: Chapter 2 Quick Guide
Step 1: Configure the IP address of the remote SIP terminal which can establish conversations with the gateway so that the calls from other terminals will be ignored. Refer to „SIP Settings Trunk‟ for detailed instructions. Fill in „Remote IP‟ and „Remote Port‟ with SBC Series Gateway User Manual (Version 1.8.0) Page 5... - Page 11 During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal. If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Otherwise it may lead to a drop in performance or unexpected errors. SBC Series Gateway User Manual (Version 1.8.0) Page 6...
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Page 12: Chapter 3 Web Configuration
LAN 1 or LAN 2. DNS Server DNS server address of LAN 1 or LAN 2. Receive/Transmit The amount of receive/transmit packets after the gateway‟s startup, including Packets three categories: All, Error and Drop. SBC Series Gateway User Manual (Version 1.8.0) Page 7... - Page 13 Gateway Current version of the gateway service. Uboot Current version of Uboot. Kernel Current version of the system kernel on the gateway. Firmware Current version of the firmware on the gateway. SBC Series Gateway User Manual (Version 1.8.0) Page 8...
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Page 14: Ip Status
Search button, the gateway does a fuzzy search and locates that the ongoing call whose CalledID contains the character 111 occurs on Channel 12 and Channel 13 of Channel Group 0. SBC Series Gateway User Manual (Version 1.8.0) Page 9... -
Page 15: Call Monitor
ActiveX controls not marked as safe for scripting'. If there is a shadow showing under the icon, such as „ ‟, it means the monitoring goes successful. Click the icon again to cancel the monitoring. SBC Series Gateway User Manual (Version 1.8.0) Page 10... -
Page 16: Client Info
Total number of the calls which are normally cleared. The corresponding SIP status Disconnection code is 200. Total number of the calls which are cancelled by the calling party. The Cancelled corresponding SIP status code is 487. SBC Series Gateway User Manual (Version 1.8.0) Page 11... -
Page 17: Sip Account Call Count
On the SIP Settings interface, you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations. If a SBC Series Gateway User Manual (Version 1.8.0) Page 12... - Page 18 RTP reception address or port. By default, this feature is disabled. UDP Header When this feature is enabled, the gateway will automatically calculate the check sum of the UDP header during RTP transmission. Checksum SBC Series Gateway User Manual (Version 1.8.0) Page 13...
- Page 19 SIP Account Numbers existing SIP accounts. The default value is 2000. SIP Account The interval between registrations of multiple SIP accounts. Range of value: Registration Interval 0~10000, with the default value of 0. SBC Series Gateway User Manual (Version 1.8.0) Page 14...
- Page 20 Sets the percentage of the sending cycle of the SIP registration message to the Sending Cycle to validity period. Value of range: 1~200, with the default value of 70. Period of Validity SBC Series Gateway User Manual (Version 1.8.0) Page 15...
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Page 21: Hot Backup (Ha)
After the SIP Agent feature is enabled on the SIP trunk, you can choose to add Bulk Adding some in batches. It is disabled by default. The number of SIP agents added in batches. The SBC supports a maximum of Addition Number 1024. SBC Series Gateway User Manual (Version 1.8.0) Page 16... - Page 22 A key that encrypts SIP signaling. VOS1.1 RTP Sets whether to perform VOS1.1 encryption for RTP. By default it is disabled. Encryption Note: Valid only when the SIP working mode is set to Call Status Agent. SBC Series Gateway User Manual (Version 1.8.0) Page 17...
- Page 23 To clear all SIP accounts at a time, click the Clear All button. Note: If no SIP trunk is configured, the configuration items such as SIP Register and SIP Trunk Group will not be available. SBC Series Gateway User Manual (Version 1.8.0) Page 18...
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Page 24: Sip Register
SIP server can initiate calls to the gateway via Username. The registration password of the SIP account. To register the SIP account to the Password SIP trunk, both configuration items Username and Password should be filled in. SBC Series Gateway User Manual (Version 1.8.0) Page 19... -
Page 25: Sip Trunk Group
Sets whether to restrict the calls from IP to IP, with the default value of No. If you IP Outgoing Call select „Yes‟, you are required to fill in Called Party Forbidden Rule and Calling Party Forbidden Forbidden Rule. See the note below for details. SBC Series Gateway User Manual (Version 1.8.0) Page 20... -
Page 26: Media Settings
JitterBuffer means a lower jitter processing capability but as well as a decreased voice delay. Range of value: 0~280, calculated by ms, with the default value of 100. SBC Series Gateway User Manual (Version 1.8.0) Page 21... - Page 27 The default setting is Yes. The default value will be used if the RTP packing time Packtime negotiation fails. Please refer to the packing time set for the codec in the SIP trunk. Negotiation fails SBC Series Gateway User Manual (Version 1.8.0) Page 22...
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Page 28: Fax Settings
3.4 Fax Settings The Fax Settings interface is used to modify the special fax configurations. 3.4.1 Fax On the fax configuration interface, users can configure the general fax parameters. The fax mode SBC Series Gateway User Manual (Version 1.8.0) Page 23... -
Page 29: Route Settings
On the routing parameters configuration interface, you can choose to route calls before or after number manipulation. The default value is Route before Number Manipulate. After configuration, click Save to save the above settings into the gateway. SBC Series Gateway User Manual (Version 1.8.0) Page 24... -
Page 30: Ip To Ip
After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. Figure 3-5 IPIP Routing Rule Configuration Interface Click Modify to modify a routing rule. The configuration items on the IPIP routing rule SBC Series Gateway User Manual (Version 1.8.0) Page 25... -
Page 31: Number Filter
‟,‟ is used only in „[ ]‟ to separate numbers or number ranges, “,” representing alternatives. CalleeID in the whitelist, which can not be left empty. The rules are the same as that CalleeID of CallerID. SBC Series Gateway User Manual (Version 1.8.0) Page 26... -
Page 32: Blacklist
The table below explains the items shown on the interface. Item Description The corresponding number for a filtering rule. The value range is 0~99. SBC Series Gateway User Manual (Version 1.8.0) Page 27... -
Page 33: Number Manipulation
SIP trunk group from where the call is initiated. This item can be set to a specific Call Initiator SIP trunk group or SIP Trunk Group[ANY] which indicates any SIP trunk group. SBC Series Gateway User Manual (Version 1.8.0) Page 28... -
Page 34: Ip To Ip Calleeid
The number manipulation process for IPIP CalleeID is almost the same as that for IPIP CallerID; only the number to be manipulated changes from CallerID to CalleeID. The configuration items on this interface are the same as those on IP IP CallerID Manipulation Interface. SBC Series Gateway User Manual (Version 1.8.0) Page 29... -
Page 35: Callerip Pool
CallerID with a smaller index value has a higher priority. A specified SIP trunk group. Only calls in this SIP trunk group can be Source SIP Trunk Group performed with callerIP manipulation. SBC Series Gateway User Manual (Version 1.8.0) Page 30... -
Page 36: Vpn
After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. Click Modify to modify a VPN account. The configuration items on the modification interface are the same as those on the Add VPN Account interface. SBC Series Gateway User Manual (Version 1.8.0) Page 31... -
Page 37: Dhcp
3.10.2 Authorization On the Authorization Management interface, you can import a trial or formal authorization just by uploading the authorization file which is provided by Synway and cannot be modified. SBC500 supports up to 512 channels of authorization. SBC Series Gateway User Manual (Version 1.8.0) -
Page 38: Management
Synchronizing Sets the cycle for NTP time synchronization. Cycle Sets whether to restart the gateway regularly every day at the preset Restart Time. Daily Restart By default, this feature is disabled. SBC Series Gateway User Manual (Version 1.8.0) Page 33... -
Page 39: Ip Routing Table
Set the execution results of firewall rules, including two options: Permit and Operate Prevent. After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. SBC Series Gateway User Manual (Version 1.8.0) Page 34... -
Page 40: Ids Settings
When the same IP address accesses the SBC through FTP, it will be forbidden to FTP Limit log in after the times reaching the set restrictions (i.e. the number of access processes). SBC Series Gateway User Manual (Version 1.8.0) Page 35... -
Page 41: Certificate Management
The Centralized Manage Setting interface is used to configure parameters about centralized management. The gateway can register to a centralized management platform and accept the management of the platform. The table below explains the items shown in this interface. Item Description SBC Series Gateway User Manual (Version 1.8.0) Page 36... -
Page 42: Sip Account Generator
Click Save to save your settings and upload the SIP account source file again. Then the SIP account in the format that the gateway supports will be generated. Click Download to check the generated SIP account. SBC Series Gateway User Manual (Version 1.8.0) Page 37... -
Page 43: Recording Manage
RTP to be captured. Click Clean Data to clean all the recording files and captured packages. Click Download Log to download such logs as core files, configuration files, error information and so on. SBC Series Gateway User Manual (Version 1.8.0) Page 38... -
Page 44: Signaling Call Test
Filter to filter the trace logs according to the condition you set; click Clear to clear all trace logs; click download to download trace logs. SBC Series Gateway User Manual (Version 1.8.0) Page 39... -
Page 45: Network Speed Tester
The information returned during the Ping test, helping you to learn the network Info connection status between the gateway and the destination address. After configuration, click Start to execute the Ping test; click End to terminate it immediately. SBC Series Gateway User Manual (Version 1.8.0) Page 40... -
Page 46: Tracert Test
Wait for a while and the gateway will finish the upgrade automatically. Note that clicking Reset can only delete the selected update file but not cancel the operation of Update. 3.10.23 Account Manage Figure 3-10 Account Management Interface SBC Series Gateway User Manual (Version 1.8.0) Page 41... - Page 47 Add to add a piece of information. Figure 3-11 User Information Adding Interface The table below explains the configuration items shown on the interface. Item Description SBC Series Gateway User Manual (Version 1.8.0) Page 42...
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Page 48: Change Password
Restart On the Restart interface, click Restart on the service restart interface to restart the gateway service or click Restart on the system restart interface to restart the whole gateway system. SBC Series Gateway User Manual (Version 1.8.0) Page 43... -
Page 49: Chapter 4 Typical Applications
Synway Information Engineering Co., Ltd Chapter 4 Typical Applications Figure 4-1 Typical Application Configure SIP Settings for the SBC gateway. Figure 4-2 Add the IP address of the SIP terminal. SBC Series Gateway User Manual (Version 1.8.0) Page 44... - Page 50 Set number manipulation rules. When the gateway receives a call from the network, it will first check the CalleeID prefix. If the CalleeID prefix is 7 or 8, the gateway will delete it before routing the call to the corresponding SIP trunk group. Figure 4-7 SBC Series Gateway User Manual (Version 1.8.0) Page 45...
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Page 51: Appendix A Technical Specifications
Sampling Rate Stop bit: 1 bit 8kHz Parity unsupported Safety Flow control unsupported Lightning resistance: Level 4 Note: Follow the above settings to configure the console port; or it may work abnormally. SBC Series Gateway User Manual (Version 1.8.0) Page 46... -
Page 52: Appendix B Troubleshooting
LAN1: 192.168.1.101 LAN2: 192.168.0.101 In what cases can I conclude that the SBC gateway is abnormal and turn to Synway’s technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, and such error still exists even after you restart the device or restore it to factory settings. -
Page 53: Appendix C Technical/Sales Support
Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...
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