5- Troubleshooting; Intelect Transport/Vectra Genisys; Ultrasound Therapy Systems; Error Messages - Chattanooga Group Intelect TRANSPORT Vectra Genisys 2782 Service Manual

5 TROUBLESHOOTING

5.1 INTELECT TRANSPORT/VECTRA GENISYS

ULTRASOUND THERAPY SYSTEMS ERROR MESSAGES
A. The following information is provided as an aid
in defining the Software Error Messages of the
Intelect Transport/Vectra Genisys Ultrasound
Therapy Systems. Once a particular error
message is defined, the information will also list
probable causes and possible remedies. Once
the problem area is determined, subsequent
tests for verification will be necessary to
determine a "Bad Board".
All Troubleshooting and tests will be to validate
ERROR ERROR
CODE TYPE
Icon
Icon
Icon
100 WARN_US_
UNPLUGGED
101
WARN_US_
APPL_
BECAME_
UNPLUGGED
200 ERR_EEPROM
201 ERR_APPL_
SAVE_CAL_
202
DATA
203
ERR_APPL_NOT_
CAL'D_OK
ERR_APPL_
SAVE_TIMEOUT
DEFINITION
USER CORRECTABLE WARNING MESSAGES
Sound Head over temp
No Applicator plugged into
system
Battery plugged into system
but not
recognized by the unit
Technician attempted to
calibrate an Ultrasound
Applicator but none is plugged
into system
Applicator came unplugged
from system while
administering therapy
Error accessing the internal
EEPROM used to store system
configuration settings and
protocols
Error attempting to save data
to applicator EEPROM during
Applicator calibration
General error attempting to
calibrate an Applicator
Error attempting to save data
to Applicator EEPROM during
Applicator calibration
Intelect TranSport ® /Vectra Genisys ® Ultrasound Therapy Systems
a "Bad Board" only.
No component level troubleshooting
information is or will be provided by
Chattanooga Group for field troubleshooting of
board components.
B. Once a particular PC board has been
determined as bad, refer to the appropriate
removal and replacement section for the
board affected and follow the instructions for
replacement of the board.
PROBABLE CAUSES
Sound Head has overheated to a
temperature that could cause damage
to the crystal
Applicator not plugged into system
connector
Applicator connector not completely
seated in system connector
Applicator Cable disconnected from
Applicator PCB
Applicator Cable damaged
Applicator not calibrated
Bad Ultrasound Board
Bad Battery
Control Board damaged
Applicator not plugged into system
connector
Applicator connector not completely
seated in system connector
Applicator Cable disconnected from
Applicator PCB
Applicator Cable damaged
Bad Control Board
Bad Applicator
Bad Applicator Cable
Applicator PCB Connector Bad
Bad Ultrasound Board
10
POSSIBLE REMEDY
1. Turn Off Head Warming feature
2. Allow Sound Head to cool before
continuing therapy
3. Connect a known good Applicator to
the system and try again. If system
works properly, re-calibrate Applicator
or replace with new Applicator.
4. Replace Applicator PC Board
Plug Applicator into system
Make certain Applicator connector is
completely seated in system connector
Connect Applicator Cable to Applicator
PCB
Replace with new Applicator Cable
Replace Applicator PC Board
Calibrate Applicator
Replace Ultrasound Board
Replace the Battery
Replace the Control Board
1. Plug Applicator into system
2. Make certain Applicator connector is
completely seated in system connector
3. Connect Applicator Cable to Applicator
PCB
4. Replace with new Applicator Cable
5. Replace Applicator PC Board
Replace Control Board
1. Replace with new Applicator Cable
2. Replace Applicator PC Board
3. Replace with known good Applicator
4. Replace Ultrasound Board