Troubleshooting - Sage STM800 User Manual

Troubleshooting

PROBLEM
Tea Maker ™ will
not switch 'ON'
The Tea Maker ™
will not work
The LCD light has
gone out
?
I cannot select a
certain function
The LCD screen
displays 'RESET'
The LCD screen
displays 'ERROR'
POSSIBLE CAUSE
• Check the power plug is securely inserted into the outlet.
• Insert the power plug into an independent outlet.
• Insert the power plug into a different outlet.
• Reset the circuit breaker if necessary.
• For additional safety the Tea Maker
In the event of severe overheating, the Tea Maker
shut down to prevent further damage. Should this continue,
visit Sage Customer Service at sageappliances.com.
• Check the glass jug is securely positioned on the power base.
• The Tea Maker ™ goes into standby mode if not used for 3 minutes.
• To re-activate the Tea Maker
- Remove then replace the glass jug from the power base.
- Press any button on the power base except the HOT WATER/Cancel
or TEA/Cancel buttons. The LCD screen will re-illuminate.
• Certain features cannot be selected or changed during the heating or
brewing cycle. The LCD screen may temporarily change or a sound alert
may be heard, but no changes to the cycle will be made.
• The LCD screen will display a flashing 'RESET' when there is a resettable
electronic issue. Remove the plug from the wall outlet, wait 5 seconds,
then plug back in.
• Visit Sage Customer Service at sageappliances.com if the 'RESET'
message continues.
• The LCD screen will display a flashing 'ERROR' when there
is a non-resettable issue with the appliance. Should this occur,
visit the Sage Customer Service at sageappliances.com.
is fitted with a thermal cut out.
™
™ will automatically
™ out of standby mode:
EN
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