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Summary of Contents for Synway SMG1008
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Page 1: Analog Gateway
Synway SMG Series Analog Gateway SMG1008 SMG1016 SMG1032 Analog Gateway Version 1.0 Synway Information Engineering Co., Ltd www.synway.net... -
Page 2: Table Of Contents
Synway Information Engineering Co., Ltd Content Content ....................i Copyright Declaration................iii Revision History..................iv Chapter 1 Product Introduction............1 Typical Application ..................1 Feature List....................2 Hardware Description ..................3 Alarm Info ...................... 4 Chapter 2 Quick Guide..............6 Chapter 3 WEB Configuration ............10 System Login .................... - Page 3 Synway Information Engineering Co., Ltd 3.8.9 SNMP Config ......................43 3.8.10 PING Test .......................44 3.8.11 TRACERT Test .......................45 Appendix A Technical Specifications..........46 Appendix B Troubleshooting ..............47 Appendix C Technical/sales Support ..........49 SMG Series Analog Gateway User Manual (Version 1.0) Page ii...
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Page 4: Copyright Declaration
Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document. -
Page 5: Revision History
Synway Information Engineering Co., Ltd Revision History Version Date Comments Version 1.0 2013-10 Initial publication Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SMG Series Analog Gateway User Manual (Version 1.0) Page iv... -
Page 6: Chapter 1 Product Introduction
Chapter 1 Product Introduction Thank you for choosing Synway SMG Series Analog Gateway! The Synway SMG series analog gateway products (hereinafter referred to as ‘SMG analog gateway’) are mainly used for connecting traditional phone sets, fax machines and PBXes with the IP telephony network or IP PBX. -
Page 7: Feature List
Synway Information Engineering Co., Ltd 1.2 Feature List Basic Features Description Call initiated from TDM to IP, via routing and number manipulation to obtain the TDM Call called IP address. Call initiated from IP to TDM, via routing and number manipulation to obtain the call IP Call destination. -
Page 8: Hardware Description
Synway Information Engineering Co., Ltd SysLog Type Three options available: ERROR, WARNING, INFO 1.3 Hardware Description The SMG analog gateway features 1U rackmount design and integrates embedded LINUX system within the POWERPC+DSP hardware architecture. It has 8/16/32 voice ports (FXS/FXO) and 2 LANs on the chassis. -
Page 9: Alarm Info
Synway Information Engineering Co., Ltd Type: RJ-11 Maximum Transmission Distance: 1500m Charge Mode: Negative Anti-billing Supported Amount: 1 Type: RS-232 Baud Rate: 115200bps Connector: RJ45 to DB-9 Connector Serial Port Data Bits: 8 bits Stop Bit: 1 bit Parity Unsupported... - Page 10 Synway Information Engineering Co., Ltd indicator and the alarm indicator light up. Then after the gateway service is successfully started and the device begins to work normally, the run indicator flashes and the alarm indicator goes out. During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal.
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Page 11: Chapter 2 Quick Guide
Synway Information Engineering Co., Ltd Chapter 2 Quick Guide This chapter is intended to help you grasp the basic operations of the SMG analog gateway in the shortest time. Step 1: Confirm that your packing box contains all the following things. - Page 12 Synway Information Engineering Co., Ltd Situation 1: Call from a station to an IP phone (Tel IP) Go to ‘Advanced Settings Dialing Rule’ on the WEB interface and click the ‘Add New’ button to add a new dialing rule. Refer to 3.4.2 Dialing Rule...
- Page 13 Synway Information Engineering Co., Ltd Step 9: Enable the auto dial feature. (Skip this step if not necessary.) Go to the Port Settings interface to enable the auto dial feature and set the parameters ‘Auto Dial Number’ and ‘Wait Time before Auto Dial’. If there is no dialing operation in a time period (i.e. Wait Time before Auto Dial) after pickup, the port will automatically call the preset number (i.e.
- Page 14 Synway Information Engineering Co., Ltd applicable only to a single port, but not to a port group consisting of more than one port. Refer to 3.5.1 Port for detailed instructions. Special Instructions: The chassis of the SMG analog gateway must be grounded for safety reasons, according to standard industry requirements.
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Page 15: Chapter 3 Web Configuration
Synway Information Engineering Co., Ltd Chapter 3 WEB Configuration 3.1 System Login Type the IP address into the browser and enter the login interface. See Figure 3-1. Figure 3-1 Login Interface The gateway only serves one user, whose original username and password are both ‘admin’. You can change the username and the password via ‘System Tools... -
Page 16: Operation Info
Synway Information Engineering Co., Ltd 3.2 Operation Info Operation Info includes two parts: System Info and Call Count, showing the current running status of the gateway. See Figure 3-3. Figure 3-3 Operation Info 3.2.1 System Info Figure 3-4 System Info Interface See Figure 3-4 for the system info interface. -
Page 17: Call Count
Synway Information Engineering Co., Ltd 3.2.2 Call Count Figure 3-5 Call Count Interface See Figure 3-5 for the call count Interface. The above list shows the detailed information about all the calls counted from the startup of the gateway service to the latest open or refresh of this interface. -
Page 18: Sip Settings
Synway Information Engineering Co., Ltd 3.3.1 SIP Settings Figure 3-7 SIP Settings Interface See Figure 3-7 for the SIP settings interface where you can configure the general SIP parameters. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations. - Page 19 Synway Information Engineering Co., Ltd There are two optional ways to obtain the called party number: from “To” Field or Obtain CalleeID from “Request” Field. The default value is “Request” Field. from Registration status of the gateway. When Register Gateway is set to No, the value of this item is Unregistered;...
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Page 20: Media Settings
Synway Information Engineering Co., Ltd 3.3.2 Media Settings Figure 3-8 Media Settings Interface See Figure 3-8 for the media settings interface where you can configure the RTP port and payload type depending on your requirements. After configuration, click Save to save your settings into the gateway or click Reset to restore the configurations. -
Page 21: Advanced Settings
Synway Information Engineering Co., Ltd Supported CODECs and their corresponding priority for the IP end to establish a call conversation. The table below explains the sub-items: Sub-item Description Priority for choosing the CODEC in an SIP conversation. The Priority smaller the value is, the higher the priority will be. -
Page 22: Fxs/Fxo
Synway Information Engineering Co., Ltd 3.4.1 FXS/FXO Figure 3-10 FXS/FXO Configuration Interface See Figure 3-10 for the FXS/FXO configuration interface. The table below explains the items shown in the above figure. Item Description Standard for tone signals such as dialing tone and howler tone, which varies in different countries and districts. -
Page 23: Dialing Rule
Synway Information Engineering Co., Ltd Dial Tone Judging Minimum duration time for dialing tone, calculated by ms, with the default value of Time 1500 and the minimum value of 1300. Minimum duration time for busy tone. Range of value: 200~2000, calculated by ms, Busy Tone Cycle with the default value of 700. - Page 24 Synway Information Engineering Co., Ltd Figure 3-11Dialing Rule Configuration Interface See Figure 3-11 for the dialing rule configuration interface. The list in the above figure shows the dialing rules with their priorities and description, which can be added by the Add New button on the bottom right corner.
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Page 25: Dialing Timeout
Synway Information Engineering Co., Ltd Figure 3-13 Modify Dialing Rule To delete a dialing rule, check the checkbox before the corresponding index in Figure 3-11 and click the ‘Delete’ button. Check All means to select all available items on the current page;... -
Page 26: Port Settings
Synway Information Engineering Co., Ltd Figure 3-15 Modify Dialing Timeout Info After configuration, click Save to save the above settings into the gateway or click Close to cancel the settings. 3.5 Port Settings Port Settings includes two parts: Port and Port Group. See Figure 3-16. - Page 27 Synway Information Engineering Co., Ltd Item Description Port Serial number of the port on the device. This item is not configurable. Type of the port on the device, either FXS or FXO. This item is not configurable. If it Type shows “---”, that means the port is unavailable due to the absence or damage of the...
- Page 28 Synway Information Engineering Co., Ltd Registration status of the port. When Register Port is set to No, the value of this item is Unregistered; when Register Port is set to Yes, the value of this item may Reg Status be Failed or Registered.
- Page 29 Synway Information Engineering Co., Ltd Figure 3-19 Modify FXS Port The table below explains the other configuration items on the FXS port modification interface. Item Description Register Port To register the port to the SIP server. Registration password of the port. To register the port to the SIP server, both Password configuration items SIP Account and Password should be filled in.
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Page 30: Port Group
Synway Information Engineering Co., Ltd 3.5.2 Port Group Figure 3-20 Port Group Settings Interface See Figure 3-20 for the port group settings interface. A port group is a set containing single or multiple ports, used to specify such properties as Port Selection and Registration Mode for all the ports in it. - Page 31 Synway Information Engineering Co., Ltd When the port group initiates a call to SIP, this item corresponds to the username of SIP Account SIP; when the port group initiates a call to PSTN, this item corresponds to the displayed callerID.
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Page 32: Route Settings
Synway Information Engineering Co., Ltd The ports in the port group. If the checkbox before a port is grey, it indicates that the port is not available or has been occupied. All selected ports for a port group will be Port displayed in the Ports column in Figure 3-20. -
Page 33: Routing Parameters
Synway Information Engineering Co., Ltd 3.6.1 Routing Parameters Figure 3-24 Routing Parameters Configuration Interface See Figure 3-24 for the routing parameters configuration interface. On this interface, you can set the routing rules for calls respectively on two directions IP Tel and Tel IP to be routing before or after number manipulation. - Page 34 Synway Information Engineering Co., Ltd Item Description The unique index of each routing rule, which denotes its priority. A routing rule with Index a smaller index value has a higher priority. If a call matches several routing rules, it will be processed according to the one with the highest priority.
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Page 35: Tel To Ip
Synway Information Engineering Co., Ltd 3.6.3 Tel to IP Figure 3-28 Tel IP Routing Rule Configuration Interface See Figure 3-28 for the Tel IP routing rule configuration interface. A new routing rule can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-29 for the Tel IP routing rule adding interface. -
Page 36: Number Manipulation
Synway Information Engineering Co., Ltd Destination IP, IP address and port number of the remote end to which the call will be routed. Destination Port After configuration, click Save to save the settings into the gateway or click Close to cancel the settings. -
Page 37: Ip To Tel Callerid
Synway Information Engineering Co., Ltd 3.7.1 IP to Tel CallerID Figure 3-32 IP Tel CallerID Manipulation Interface See Figure 3-32 for the IP Tel CallerID manipulation interface. A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-33 for the IP Tel CallerID manipulation rule adding interface. - Page 38 Synway Information Engineering Co., Ltd IP address from where the call is initiated. This item can be set to a specific IP Call Initiator address or “*” which indicates any IP address. A string of numbers at the beginning of the caller/called party number. This item can CallerID Prefix, be set to a specific string or “*”...
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Page 39: Ip To Tel Calleeid
Synway Information Engineering Co., Ltd Figure 3-34 Modify IP Tel CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-32 and click the Delete button. Check All means to select all available items on the current page;... -
Page 40: Tel To Ip Callerid
Synway Information Engineering Co., Ltd 3.7.3 Tel to IP CallerID Figure 3-36 Tel IP CallerID Manipulation Interface See Figure 3-36 for the Tel IP CallerID manipulation interface. A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure. See Figure 3-37 for the Tel IP CallerID manipulation rule adding interface. - Page 41 Synway Information Engineering Co., Ltd Source Port Group Port group from which the call is initiated. (Call Initiator) A string of numbers at the beginning of the caller/called party number. This item can CallerID Prefix, be set to a specific string or “*” which indicates any string. These two configuration...
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Page 42: Tel To Ip Calleeid
Synway Information Engineering Co., Ltd Figure 3-38 Modify Tel IP CallerID Manipulation Rule To delete a number manipulation rule, check the checkbox before the corresponding index in Figure 3-36 and click the Delete button. Check All means to select all available items on the current page;... -
Page 43: System Tools
Synway Information Engineering Co., Ltd 3.8 System Tools System Tools is mainly for gateway maintenance. It provides such features as IP modification, time synchronization, data backup, log inquiry and connectivity check. See Figure 3-40 for details. Figure 3-40 System Tools SMG Series Analog Gateway User Manual (Version 1.0) -
Page 44: Network
Synway Information Engineering Co., Ltd 3.8.1 Network Figure 3-41 Network Settings Interface See Figure 3-41 for the network settings interface. A gateway has two LANs, each of which can be configured with independent IP address, subnet mask, default gateway and DNS server. Note: The two configuration items IP Address and Default Gateway cannot be the same for LAN 1 and LAN 2. -
Page 45: Time
Synway Information Engineering Co., Ltd 3.8.2 Time Figure 3-42 Time Settings Interface See Figure 3-42 for the time settings interface where you can modify the system time manually or enable the NTP time synchronization feature. To set the time manually, check the checkbox for System Time and then modify the time in the edit box behind. -
Page 46: System Log
Synway Information Engineering Co., Ltd 3.8.4 System Log Figure 3-44 System Log Configuration Interface See Figure 3-44 for the system log configuration interface. The logs shall be saved to a designated SysLog server as the gateway has no space for them. To enable this feature, you should check the checkbox for SysLog and configure the items SysLog Server Address and SysLog Level. -
Page 47: Backup & Upload
Synway Information Engineering Co., Ltd 3.8.6 Backup & Upload Figure 3-46 Backup & Upload Interface See Figure 3-46 for the backup and upload interface. To back up the configuration file to your PC, just click Backup. To upload a configuration file, select it via Browse… and click Upload. The gateway will automatically apply the uploaded data to overwrite the current configurations. -
Page 48: Snmp Config
Synway Information Engineering Co., Ltd 3.8.9 SNMP Config Figure 3-49 SNMP Configuration Interface See Figure 3-49 for the SNMP configuration interface. If the SNMP feature is enabled, once the gateway receives a request from the SNMP management software, it will collect relevant information and reply them to the SNMP management software. -
Page 49: Ping Test
Synway Information Engineering Co., Ltd 3.8.10 PING Test Figure 3-50 Ping Test Interface See Figure 3-50 for the Ping test interface. A Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items shown in the above figure. -
Page 50: Tracert Test
Synway Information Engineering Co., Ltd 3.8.11 TRACERT Test Figure 3-51 Tracert Test Interface See Figure 3-51 for the Tracert test interface. A Tracert test can be initiated from the gateway on a designated IP address to check the routing status between them. The table below explains the configuration items shown in the above figure. -
Page 51: Appendix A Technical Specifications
Synway Information Engineering Co., Ltd Appendix A Technical Specifications Dimensions Serial Port 440×44×267 mm Amount: 1 (RS-232) Baud rate: 115200bps Weight About 4 kg Connector: RJ45 to DB-9 Connector Data bits: 8 bits Environment Operating temperature: 0 ℃ —55 ℃... -
Page 52: Appendix B Troubleshooting
Tel IP routing and number manipulation rules, to make another call from the port to a remote IP address. In what cases can I conclude that the SMG gateway is abnormal and turn to Synway’s technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, and such error still exists even after you restart the device or restore it to factory settings. - Page 53 Synway Information Engineering Co., Ltd Other problems such as inaccessible calls, failed registrations, incorrect numbers and abnormal dialing operations on the FXS port are probably caused by configuration errors. We suggest you refer to Chapter 3 WEB Configuration for further examination. If you still cannot figure out or solve your problems, please feel free to contact our technicians.
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Page 54: Appendix C Technical/Sales Support
Synway Information Engineering Co., Ltd Appendix C Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,...
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