Repair And Calibration; Technical And Sales Assistance - AEMC 193-24-BK User Manual

5.3 Repair and calibration

To ensure that your instrument meets factory specifications, we recommend
that it be scheduled back to our factory Service Center at one-year intervals for
recalibration, or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization Number
(CSA#). This will ensure that when your instrument arrives, it will be tracked
and processed promptly. Please write the CSA# on the outside of the shipping
container. If the instrument is returned for calibration, we need to know if you want
a standard calibration, or a calibration traceable to N.I.S.T. (Includes calibration
certificate plus recorded calibration data).
Ship To: Chauvin Arnoux
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are avail-
able.
NOTE: You must obtain a CSA# before returning any instrument.

5.4 technical and Sales Assistance

If you are experiencing any technical problems, or require any assistance with the
proper operation or application of your instrument, please call, mail, fax or e-mail
our technical support team:
NOTE: Do not ship Instruments to our Foxborough, MA address.
16
Find Quality Products Online at:
All manuals and user guides at all-guides.com
, Inc. d.b.a. AEMC
®
15 Faraday Drive
Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax: (603) 742-2346 or (603) 749-6309
E-mail: repair@aemc.com
Chauvin Arnoux , Inc. d.b.a. AEMC
®
200 Foxborough Boulevard
Foxborough, MA 02035 USA
Phone: (800) 343-1391
(508) 698-2115
Fax: (508) 698-2118
E-mail: techsupport@aemc.com
www.aemc.com
GlobalTestSupply
www.
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®
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.com
sales@GlobalTestSupply.com