Information Codes - Samsung NV75T9979CD User & Installation Manual

Troubleshooting
Problem
The oven does not • If the door is often
cook properly. opened during cooking
I can hear water • This is because water
boiling during steam is heated using the
cooking. steam heater
Steam cooking does • If there is no water in
not work. the water supply tank
The set is warm • This is because pyro
during pyro cleaning cleaning uses high
temperatures
There is a burning • Pyro cleaning uses
smell during pyro high temperatures, so
cleaning. you may smell food
residue burning.
Steam cleaning does • This is because the
not work. temperature is too
high
60 English
NV75T9979CD_SW_DG68-01191G-01_DE+FR+IT+EN.indb 60 NV75T9979CD_SW_DG68-01191G-01_DE+FR+IT+EN.indb 60
Cause Action
• Do not frequently
open the door unless
you are cooking things
that need to be turned.
If you frequently open
the door, the interior
temperature will be
lower and this may
affect the results of
your cooking.
• This is not a product
malfunction, so there
is no need to worry.
• Add water to the tank
and try again.
• This is not a product
malfunction, so there
is no need to worry.
• This is not a product
malfunction, so there
is no need to worry.
• Let the oven cool and
then use.

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions
C-20
C-21
Sensor malfunctions
C-22
C-23
Only occurs during EEPROM Read/
C-F1
Write
C-70
Steam-related problems
C-72
If there is no communication
C-F0
between the main PCB and sub PCB
Occurs when a communication
C-F2 problem is maintained between the
Touch IC <-> Main or Sub micom
Button problem
C-d0 Occurs when a button is pressed and
held for a period of time.
Action
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect.
If the problem is not fixed,
please contact a service centre.
Clean the buttons and make sure
there is no water on/around
them. Turn off the oven and try
again. If the problem continues,
contact a local Samsung service
centre.
2021-05-28 오전 9:41:39 2021-05-28 오전 9:41:39