Pro Vision BODYCAM 4 User Manual page 7

SETUP
is not possible to set upload bandwidth restrictions on the devices. If your agency requires upload
bandwidth-limiting, it is recommended to deploy rate-limiting restrictions in your layer-3
networking infrastructure as needed. Your network switches will have an aggregated view of
devices and traffic; they can allocate all available bandwidth to a single device or small number of
devices when they are the only ones with uploads queued, while limiting the total bandwidth when
large numbers of devices are uploading at once. It is especially recommended to implement a
QOS if the internet connection's upload speed is low; without QOS, camera uploads could use all
available bandwidth, preventing other services relying on the internet connections to stop
performing correctly.
•
The network configuration requires the camera's network interface to have a direct connection to
the server, use of proxy servers are not supported.
Security Requirements:
The BODYCAM 4 devices and docks are network-connected devices and should only be installed on
networks trusted by the agency in accordance with agency policy. DO NOT expose the BODYCAM 4
devices or docks directly to the Internet. The BODYCAM 4 devices and docks must be connected behind
a firewall or secure network to prevent unauthorized connections being initiated from the Internet or from
clients not trusted by the agency.
You may need some assistance from your IT department to set up the docking stations.
Firewall Configuration:
The BODYCAM 4 devices and docks do not require any incoming data ports for regular operation.
Outbound firewall ports must be opened for proper operation depending on the software used:
•
SecuraMax Cloud: Port 443 (TCP) opened for outgoing traffic to your agency's SecuraMax
Cloud instance. This is used to upload data to SecuraMax using the HTTPS protocol.
•
SecuraMax Server: If you are using a self-hosted instance of SecuraMax and will be transferring
files over the Internet from a site that is not on the same LAN as your server, Port 443 (TCP)
must be opened for outgoing traffic to your server's external address. This is used to upload data
to SecuraMax using the HTTPS protocol.
•
PV Transfer: If you are using the PV Transfer software included with the ECB software license to
transfer files over the Internet from a site that is not on the same LAN as your server, Port 5004
(TCP) must be opened for outgoing traffic to your server's external address. This is used to
upload data to the server using the HTTPS protocol.
Note: 5004 is the default port for PV Transfer and can be changed during software setup.
•
Firmware: The cameras check and download firmware from https://firmware.provisionusa.com. If
your device is not updating, ensure that this URL is accessible through the firewall.
•
Date/Time: The cameras synchronize time with a NTP time server at https://us.pool.ntp.org. If
your device is not synchronizing time, ensure that this URL is accessible through the firewall.
Vehicle Network Configuration:
To connect a BODYCAM 4 dock in a vehicle, the dock must be connected to an in-vehicle 4G router via
ethernet, or to a laptop with a 4G connection via Ethernet.
In-Vehicle Router:
Connect an Ethernet cable from the Ethernet port of the docking station to an open
Ethernet port on the in-vehicle router. The router will then assign the camera and IP. Test
the setup by docking a configured camera while the router is powered on and connected
and then ensure that the camera gets a network connection.
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PRO-VISION
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BODYCAM 4 USER GUIDE
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