Care And Maintenance; Charging The Battery; Camera Date/Time; Cleaning The Camera - Pro Vision BODYCAM 4 User Manual

CARE AND MAINTENANCE

Care and Maintenance
This section provides information related to charging, cleaning, storing, and replacing the battery of a
BODYCAM 4.

Charging the Battery

A fully-charged camera battery should provide enough power for approximately 14 hours of normal
operation. Recharging a battery after 14 hours of use can take as long as 5 hours if you are recharging
your camera in a single or multi-unit docking station. The single unit docking station includes a 5V 2.0A
charging adapter, use of a different charging adapter could extend the charging time.
If the battery depletes to less than 10% capacity during use, the camera display will show LOW
BATTERY and the camera will provide audible and vibration notifications. This message will continue to
be displayed until the camera unit is docked and the battery charge level is above 10%.
Always recharge a depleted battery as soon as reasonably possible using a BODYCAM 4 docking
station.

Camera Date/Time

The camera synchronizes date and time each time it is connected to a docking station; cameras should
be regularly placed in a dock to update the camera's internal clock. Time sync requires an internet
connection and access through the network firewall to us.pool.ntp.org.

Cleaning the Camera

Use a soft, damp cloth to clean the surface of the camera. Do not use harsh cleaners or solvents. You
may moisten the cloth with isopropyl alcohol.
•
Do not immerse the camera in water or cleaning solutions.
•
If the camera lens becomes dirty, use a lens blower brush to clean it and then wipe it with a soft
cloth if necessary.
•
If the camera display becomes dirty, clean the display with soapy water and then dry with a soft
cloth.
•
Do not use ammonia-based or similar type window cleaners on the camera lens or camera
display.
•
Do not place the lens under running water or apply jets of water to the camera lens.
•
Do not use compressed air to clean the camera. Compressed air may damage the camera's
microphone.
•
Ensure the microphone opening is clean and clear of any debris.

Camera Storage

Cameras should not be stored in environments where the temperature is likely to exceed 95 °F (35 °C)
(such as under direct sunlight, near heaters, or in a vehicle in extremely hot weather) or exposed to
temperatures below −4 °F (−20 °C).

Firmware Updates

The BODYCAM 4 must be on the latest firmware to take advantage of the latest features and
functionality. To ensure the camera is on the latest firmware, it must be docked in a docking station
connected to the internet. The camera will automatically check for the latest firmware and update itself.
The camera will display an update icon in the upper left corner of the LCD when docked:
Checking for firmware updates
Firmware check complete, camera is on latest firmware
Firmware check complete, firmware update is downloading, will update automatically when complete
Firmware check incomplete, firmware site could not be reached
The cameras check and download firmware from https://firmware.provisionusa.com. If your device is not
updating, ensure that the dock is connected to the internet and that the firewall is not blocking the
firmware website.
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BODYCAM 4 USER GUIDE
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