Installation & Operations Guide - SmartSource Micro Elite IJ
Section 4
Solving problems
Jams in track
Documents jamming in the track are usually the result of
Poor document quality – documents with tears, creases, folds or dog-ears
Foreign objects attached to the documents – tape, staples, adhesives, etc.
Documents which are stapled or taped together
Foreign objects in the track – staples, paper clips, rubber bands etc.
Documents that are too big, or too small – see
Poor feeding
Most feeding problems (poor feeding, skewed documents) are caused by poor document quality or preparation.
Other causes of feed problems
Feeder sensor requires cleaning – see
Foreign objects attached to the documents – tape, staples, adhesives, etc.
Documents which are stapled or taped together
Foreign objects in the track – staples, paper clips, rubber bands etc.
Documents which are poorly-aligned,
Documents that are too big, or too small
Scanner user holds on to document for too long during scanner feeding causing skew or jams.
Scanner user did not align document bottom edge with floor extender (Please see page 15)
Poor quality images
Poor-quality images are usually caused by
Poor document quality – documents with tears, creases, folds or dog-ears.
Foreign objects attached to the documents – tape, staples, adhesives, etc.
Dirt build-up on image sensors – see
Rev. D
document size limits
section 3
, above
Cleaning the image
sensors, above
8227 5727-003
above.
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