Related Manuals for Digital Check SmartSource Expert Micro Elite
Summary of Contents for Digital Check SmartSource Expert Micro Elite
- Page 1 Installation and Operations Guide ® SmartSource Expert Micro Elite SSX1-MICROELITE-RN SSX1-MICROELITE-RNIJ June 2019 8227 6059-001...
- Page 2 Installation & Operations Guide - SmartSource Expert Micro Elite June 2019 8227 6059-001 Page 2 of 30...
- Page 3 The only warranties made by Digital Check, Inc., if any, with respect to the products described in this document are set forth in such agreement. Digital Check cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages.
- Page 4 Installation & Operations Guide - SmartSource Expert Micro Elite June 2019 8227 6059-001 Page 4 of 30...
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Page 5: Table Of Contents
Installation & Operations Guide - SmartSource Expert Micro Elite Table of Contents Introduction .................................... 7 Capabilities overview ................................7 Section 1 ....................................9 Setting up the Unit ................................9 Choose a Location ................................9 Power Supply .................................. 9 Need Help? ..................................9 Opening the Box –... - Page 6 Installation & Operations Guide - SmartSource Expert Micro Elite Solving problems ................................27 Jams in the track ................................27 Poor feeding .................................. 27 Poor quality images ............................... 27 Detailed troubleshooting chart ............................. 28 Section 5 ....................................30 Replacement parts ................................30...
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Page 7: Introduction
Introduction Capabilities overview The SmartSource Expert Micro Elite is a compact, table-top document scanner that can feed, read and image and endorse a wide range of financial documents, as well as rigid cards such as driver’s licenses and ID cards. - Page 8 Installation & Operations Guide - SmartSource Expert Micro Elite June 2019 8227 6059-001 Page 8 of 30...
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Page 9: Section 1
Power Supply Your SmartSource Expert Micro Elite unit may be affected by surges or dips in the electrical power supply. These may cause the unit to pause, or stop working, or require the user to restart the unit. Such surges and dips will generally not harm the unit. -
Page 10: Opening The Box - Checking Box Contents
Installation & Operations Guide - SmartSource Expert Micro Elite Opening the Box – Checking box contents In addition to your SmartSource Expert Micro Elite unit, the shipping box should contain the following items: Ink Cartridge Re-Order number: Ethernet Cable MS0083... - Page 11 Installation & Operations Guide - SmartSource Expert Micro Elite Basic layout of your SmartSource Expert Micro Elite Center Cover Lifts up and off for track cleaning and access to inkjet cartridge Image Cover opens for cleaning Right Cover lifts up and...
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Page 12: Connecting Cables, Install Ink Cartridge And Powering On The Unit
Check-supplied power supplies, even if they look similar. 2. Plug the power cable connected to the power supply into the SmartSource Expert Micro Elite, and then plug the AC line cord into the power supply-the other end into an AC outlet. - Page 13 Installation & Operations Guide - SmartSource Expert Micro Elite Step 3-Install the inkjet Step 3 cartridge: It is recommended to remove the ink cartridge if the scanner it to be shipped. It is recommended to remove the ink cartridge and place in a sealed plastic bag if the scanner is not utilized for extended periods of time.
- Page 14 Installation & Operations Guide - SmartSource Expert Micro Elite 4. Locate the Ethernet cable and connect it to the SmartSource and to a suitable Ethernet outlet. a. Use only the Ethernet cable that was supplied with the unit, or a similar Ethernet cable.
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Page 15: Section 2
Installation & Operations Guide - SmartSource Expert Micro Elite Section 2 Operating the Unit Powering on the Unit Press the power button. The blue status light within the button will light. When the unit is ready for use, the light will stay on. -
Page 16: Preparing For Document Flow
Installation & Operations Guide - SmartSource Expert Micro Elite Below is a chart for LED power button indication/function for Expert Micro Elite models starting with serial # 9203XXXX: LED COLOR STATE SCANNER STATE SOLID USB or Ethernet cable not connected... -
Page 17: Document / Card Preparation
Document / card preparation The SmartSource Expert Micro Elite is optimized to work with the majority of normal financial documents. However, the unit will function acceptably with a wide range of paper weights and thicknesses, from thicker tab-cards to thin multipart form stock, as well as specialty items like ATM envelopes. -
Page 18: Inserting Documents And Aligning Them For Proper Flow
ID card track: The SmartSource Expert Micro Elite will feed and image both sides of a flat, rigid card, such as a driver’s license or ID card. The maximum card thickness is 0.030” (0.75 mm). Thicker cards, or credit cards with embossed characters, can be fed, however, they may jam in the unit depending on the card thickness, and the image quality may be degraded. -
Page 19: Processing Documents
Installation & Operations Guide - SmartSource Expert Micro Elite If the bottom edge is not aligned, the unit may not be able to read the code line, and document images may be skewed. Processing documents When a document is placed in the feed area, the unit may begin processing automatically, or you may need to press the start-stop button briefly to start processing. -
Page 20: Clearing Stopped Documents In The Track Using The 'Smartclear' Function
Installation & Operations Guide - SmartSource Expert Micro Elite by application delays or other non-physical errors. Follow the instructions on the application screen to decide how to handle the stopped document. Clearing stopped documents in the track using the ‘SmartClear’ function To remove a stopped document from the track, first use the ‘SmartClear’... - Page 21 Installation & Operations Guide - SmartSource Expert Micro Elite Processing ID Cards When prompted by your application, insert the ID card into the alternate entry at the front of the unit, as shown. The direction in which the ID card faces is normally out as in the graphic below. The track will start, and the ID card will be fed, imaged on both sides, and returned to the front of the unit.
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Page 23: Section 3
For cleaning sensors, image cameras and track walls, a mild solvent such as isopropyl alcohol, preferably diluted 50% with water, may be used. Cleansing wipes pre-soaked with suitable solvent are available from the Digital Check Store, www.digitalcheck.com, part number 75-1804-907. - Page 24 900 and 75-7200-995 respectively) If foreign objects cannot be blown out with compressed air, you can attempt to remove them using a non-metallic tool or probe such as the Digital Check track-cleaning tool (available from the Digital Check Store, www.digitalcheck.com, part number 75-0381-907).
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Page 25: Cleaning The Image Cameras
Clean the glass faces using a soft cloth moistened with water. For stubborn stains, a solvent such as isopropyl alcohol may be used. Cleansing wipes pre-soaked with suitable solvent are available from the Digital Check Store, www.digitalcheck.com, part number 75-1804-907. Ensure that any cleanser or solvent has been completely wiped off or dried before closing the image cover. -
Page 26: Cleaning Track Sensors
3/8” above the metal base. Clean these sensors using canned or compressed air, or a soft cloth or cotton swap moistened with isopropyl alcohol. Cleansing wipes pre-soaked with suitable solvent are available from the Digital Check Store, www.digitalcheck.com, part number 75-1804-907. -
Page 27: Section 4
Installation & Operations Guide - SmartSource Expert Micro Elite Section 4 Solving problems Jams in track Documents jamming in the track are usually the result of ➢ Poor document quality – documents with tears, creases, folds or dog-ears ➢ Foreign objects attached to the documents – tape, staples, adhesives, etc. -
Page 28: Detailed Troubleshooting Chart
Installation & Operations Guide - SmartSource Expert Micro Elite Detailed troubleshooting chart For more-detailed descriptions of how to resolve operating errors, please refer to the following troubleshooting chart. Problem Condition/Problem Possible Cause Corrective Action Topic Power Supply Scanner will not... - Page 29 Installation & Operations Guide - SmartSource Expert Micro Elite Problem Condition/Problem Possible Cause Corrective Action Topic Readers MICR reader has an Items have poor MICR Frequently-reused items excessive reject rate print quality, or are (like cash tickets or batch worn/soiled...
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Page 30: Section 5
2. Empty cartridge scanner. Replace cartridge if empty. Section 5 Replacement parts To obtain replacement parts, call 1-847-446-2285, visit the Digital Check Store at www.digitalcheck.com, or contact your authorized service provider The following replacement parts are available: Item Part Number Description...