Digital Check SmartSource SSM1-MICROELITE-SEIJ Installation And Operation Manual
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Summary of Contents for Digital Check SmartSource SSM1-MICROELITE-SEIJ
- Page 1 Installation and Operations Guide ® SmartSource SSM1-MICROELITE-SEIJ Rev. 022720 8227 5727-002...
- Page 2 The only warranties made by Digital Check, Inc., if any, with respect to the products described in this document are set forth in such agreement. Digital Check cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages.
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Page 3: Table Of Contents
Installation & Operations Guide - SmartSource Micro Elite IJ Table of Contents Introduction .................................... 5 Capabilities overview ................................5 Section 1 ....................................6 Setting up the Unit ................................6 Choose a Location ................................6 Power Supply .................................. 6 Need Help? ..................................6 Opening the Box –... - Page 4 Installation & Operations Guide - SmartSource Micro Elite IJ Section 4 ....................................23 Solving problems ................................23 Jams in track .................................. 23 Poor feeding .................................. 23 Poor quality images ............................... 23 Detailed troubleshooting chart ............................. 24 Section 5 ....................................27 Replacement parts ................................
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Page 5: Introduction
Installation & Operations Guide - SmartSource Micro Elite IJ Introduction Capabilities overview The SmartSource Micro Elite IJ is a compact, table-top document scanner that can feed, read and image and endorse a wide range of financial documents, as well as rigid cards such as driver’s licenses and ID cards. SmartSource Micro Elite IJ machines include the following capabilities: ➢... -
Page 6: Section 1
If such problems occur, try connecting the unit to a different branch circuit outlet that does not supply other large electrical loads. If problems persist, it may be necessary to isolate the unit from the power supply outlet using a line conditioning device or an Uninterruptible Power Supply (UPS), both of which are available from Digital Check. Need Help? ➢... -
Page 7: Opening The Box - Checking Box Contents
Installation & Operations Guide - SmartSource Micro Elite IJ Opening the Box – Checking box contents In addition to your SmartSource Micro Elite IJ unit, the shipping box should contain the following items: Ink Cartridge Check scanner cleaning card Re-Order number: USB Cable MS0083 Power supply... - Page 8 Installation & Operations Guide - SmartSource Micro Elite IJ Basic layout of your SmartSource Micro Elite IJ Center Cover Lifts up and off for track cleaning and access to inkjet cartridge Image Sensor Cover opens for cleaning Right Cover lifts up and off for track cleaning Floor Extender- slides out for longer Power/Start-...
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Page 9: Connecting Cables, Install Ink Cartridge And Powering On The Unit
Note: Use only the power supply that was packed with your SmartSource Micro Elite IJ. Do not exchange power supplies between units, or use non-Digital Check-supplied power supplies, even if they look similar. 2. Plug the power cable connected to the power supply into the SmartSource Micro Elite IJ, and then plug the AC line cord into the power supply-the other end into an AC outlet. - Page 10 Installation & Operations Guide - SmartSource Micro Elite IJ 3. Install the inkjet *It is recommended to remove the ink cartridge if the scanner it to be shipped. *It is recommended to remove the ink cartridge and place in a sealed plastic bag if the scanner is not utilized for extended periods of time.
- Page 11 Installation & Operations Guide - SmartSource Micro Elite IJ 4. Locate the USB cable and connect it to the SmartSource and to a suitable USB outlet on the host PC. a. Use only the USB cable that was supplied with the unit, or a similar USB cable, rated for USB 2.0 or better.
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Page 12: Section 2
Installation & Operations Guide - SmartSource Micro Elite IJ Section 2 Operating the Unit Powering on the Unit Press the power button. The blue status light within the button will light. When the unit is ready for use, the light will stay on. - Page 13 Installation & Operations Guide - SmartSource Micro Elite IJ Status Light Indication/Function Chart See below for Micro Elite IJ Models starting with serial # 9203XXXXX Below is a chart for LED power button indication/function for Micro Elite models starting with serial # 9203XXXX: LED COLOR STATE SCANNER STATE...
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Page 14: Preparing For Document Flow
Installation & Operations Guide - SmartSource Micro Elite IJ Preparing for Document Flow 1. Adjust the Floor Extender to the fully extended position. 2. For proper feeding, the Floor Extender should be extended to support the documents in the feed hopper and prevent them from tipping or skewing. -
Page 15: Inserting Documents And Aligning Them For Proper Flow
The maximum card thickness is 0.030” (0.75 mm). Thicker cards, or credit cards with embossed characters, can be fed, however, they may jam in the unit depending on the card thickness, and the image quality may be degraded. The SmartSource Elite series is designed to process documents adhering to Digital Check Document Design Guidelines 4326 6808. -
Page 16: Processing Documents
Installation & Operations Guide - SmartSource Micro Elite IJ For best performance and fewest problems, the document should be inserted into the feed area with the leading and lower edges aligned as consistently as possible, and with the leading edge aligned with the line printed on the cover. If the bottom edge is not aligned, the unit may not be able to read the code line, and document images may be skewed. -
Page 17: Stopped-Document Conditions
Installation & Operations Guide - SmartSource Micro Elite IJ Stopped-document conditions If the unit stops with a document in the track (between the feeder input and the output area), first refer to the application to determine the cause of the stoppage. Many stoppages are not the result of any problem with the unit, but may be caused by application delays or other non-physical errors. - Page 18 Installation & Operations Guide - SmartSource Micro Elite IJ Processing ID Cards or Longer/ Taller documents When prompted by your application, insert the ID card into the alternate entry at the front of the unit, as shown. Normally the front of the ID card faces out as in the graphic below. The track will start, and the ID card will be fed, imaged on both sides, and returned to the front of the unit.
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Page 19: Section 3
For cleaning sensors, image sensors and track walls, a mild solvent such as isopropyl alcohol, preferably diluted 50% with water, may be used. Cleansing wipes pre-soaked with suitable solvent are available from the Digital Check Store, www.digitalcheck.com, part number 75-1804-907. - Page 20 900 and 75-7200-995 respectively) If foreign objects cannot be blown out with compressed air, you can attempt to remove them using a non-metallic tool or probe such as the Digital Check track-cleaning tool (available from the Digital Check Store, www.digitalcheck.com, part number 75-0381-907).
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Page 21: Cleaning The Image Sensors
Clean the glass faces using a soft cloth moistened with water. For stubborn stains, a solvent such as isopropyl alcohol may be used. Cleansing wipes pre-soaked with suitable solvent are available from the Digital Check Store, www.digitalcheck.com, part number 75-1804-907. Ensure that any cleanser or solvent has been completely wiped off or dried before closing the image sensor cover. -
Page 22: Cleaning Track Sensors
3/8” above the metal base. Clean these sensors using canned or compressed air, or a soft cloth or cotton swap moistened with isopropyl alcohol. Cleansing wipes pre-soaked with suitable solvent are available from the Digital Check Store, www.digitalcheck.com, part number 75-1804-907. -
Page 23: Section 4
Installation & Operations Guide - SmartSource Micro Elite IJ Section 4 Solving problems Jams in track Documents jamming in the track are usually the result of ➢ Poor document quality – documents with tears, creases, folds or dog-ears ➢ Foreign objects attached to the documents – tape, staples, adhesives, etc. ➢... -
Page 24: Detailed Troubleshooting Chart
Installation & Operations Guide - SmartSource Micro Elite IJ Detailed troubleshooting chart For more-detailed descriptions of how to resolve operating errors, please refer to the following troubleshooting chart. Problem Condition/Problem Possible Cause Corrective Action Topic Power Supply Scanner will not Not plugged into AC Plug into a known-good power up. - Page 25 Installation & Operations Guide - SmartSource Micro Elite IJ Problem Condition/Problem Possible Cause Corrective Action Topic See ‘Power Supply’ Indicators / Power light does not Multiple causes Controls come on conditions, above. Also, ‘Using the refer to power/stop-start button’ See page 14 for power button light interpretation...
- Page 26 Installation & Operations Guide - SmartSource Micro Elite IJ Problem Condition/Problem Possible Cause Corrective Action Topic Staple/Debris near Inspect reader area for reader staple on magnet or debris lodged at MICR head, remove if found. Incorrect track speed Depot service required Reader affected by Depot service required electrical “noise”...
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Page 27: Section 5
Installation & Operations Guide - SmartSource Micro Elite IJ Section 5 Replacement parts To obtain replacement parts, call 1-847-446-2285, visit the Digital Check Store at www.digitalcheck.com, or contact your authorized service provider The following replacement parts are available along with many more- please contact Digital Check:...