Digital Check SB 500 User Manual

Digital Check SB 500 User Manual

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500/600/1000
User Manual
June 2011
Rev. 061311
1
v061311

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Summary of Contents for Digital Check SB 500

  • Page 1 500/600/1000 User Manual June 2011 Rev. 061311 v061311...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS http://shopping.netsuite.com/digitalcheck Contents Radio Frequency Interference ..................3 About the SB Scanner ..................... 3 SB Scanner Equipment ....................4 SB Scanner Equipment Checklist ................... 4 SB Scanner System Requirements ................. 4 Installing the Optional USB Driver ................... 5 Install Scanner Driver Software ..................
  • Page 3: Radio Frequency Interference

    Radio Frequency Interference CE Conformity and FCC Statement This equipment has been tested and found to comply with the limits of the European Council Directive on the approximation of the member states relating to electromagnetic compatibility according to EN 55022/55024 Part 15 B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4: Sb Scanner Equipment

    SB Scanner Equipment SB Scanner Equipment Checklist The SB Scanner package includes the following pieces:  SB Scanner (model 500, 600 or 1000)  USB 2.0 Cable  Image Calibration Card  Travel Pouch (SB500 and 600 only)  Travel Stand (SB600 only) SB Scanner System Requirements The following PC specifications are required to operate the SB Scanner with your scanning application software:...
  • Page 5: Installing The Optional Usb Driver

    Installing the Optional USB Driver ** FOR BEST RESULTS PLEASE INSTALL YOUR SOFTWARE BEFORE CONNECTING THE SCANNER TO YOUR COMPUTER ** The typical application will automatically install all necessary scanner drivers. Please contact your bank or check scanning solution provider for assistance before proceeding. The enclosed CD contains the standard Windows SB driver, which also installs the TWAIN driver.
  • Page 6: Uninstall Scanner Driver Software

    Fig. 3 Fig.4 You can now connect the scanner to the PC. Uninstall Scanner Driver Software If you should need to un-install the scanner driver, you can do so from Add or Remove Programs. Go to: START / Control Panel / Add or Remove Programs. From the list of Currently Installed Programs select your scanner model - SB500/600/1000.
  • Page 7: Getting Started With The Sb Scanner

    Getting Started with the SB Scanner Install Scanner hardware Connect the USB cable (provided) to your computer and scanner. (Fig. 1) Make sure the red warning label is removed before connecting this end to your computer. You may need to reconnect the cable to another USB port on your computer if the scanner cannot be detected.
  • Page 8 Fig. 4 Fig. 5 The “Hardware Installation” window will appear, this is normal and to be expected. (Fig. 4) Select the “Continue Anyway” then the “Finish” button to finalize your scanner installation. Fig. 6 Fig. 7 When your software and hardware have been installed successfully you will see the following information displayed from your system tray when your installation is complete.
  • Page 9: Initial Scanner Image Calibration

    Initial Scanner Image Calibration Note: Before using your scanner for the first time (and/or using it on a new PC) you must calibrate the unit. Performing Initial Scanner Calibration There are two different ways to calibrate your scanner: 1) Calibrate from Scanners and Cameras under Control Panel a.
  • Page 10: Loading Id Cards Into The Sb500 Scanner

    Loading ID cards into the SB500 Scanner For Driver’s Licenses or other types of wallet sized ID cards, load the item horizontally across and face or front side down. The card will begin feeding through the scanner. The card will exit towards the rear of the scanner. v061311...
  • Page 11: Loading Other Items Into The Sb Scanners

    Loading Other Items into the SB Scanners For checks or other similarly shaped items, load the item in a vertical position and face or front side down. v061311...
  • Page 12: Sb Scanner Troubleshooting

    SB Scanner Troubleshooting Clearing Jams If a jam occurs, the paper path must be cleared. To do this, try to advance the jammed document by selecting the “EJECT” button within your application (if applicable). In case the document does not exit the document track, you can follow these steps: 1.
  • Page 13 Helpful Hints 1. Do not use stickers to cover up previously sprayed numbers on documents. The backing from the stickers can rub off onto the rollers and cause documents to jam. 2. Do not use “White Out” on scanned documents; the “White Out” can rub off the documents onto the scanner path and walls.
  • Page 14: Common Error Codes From The Scanner

    Common Error Codes from the Scanner -216 Misfeed (The document failed to enter the path on time).  Remove the document and re-insert it.  Check for bent or excessively curled leading edges and straighten as needed.  If they continue to get -216 errors, this might indicate that; o The entry drive rollers may be dirty o Something may be lodged in the path -220...
  • Page 15: Sb Scanner Specifications

    SB Scanner Specifications Paper Size Paper Size: SB500: Up to A6 (4.1 x 5.8 inches) (105 × 148 mm) SB600/SB1000: Up to A4 (8.3 × 11.7 Inches) (250 × 353 Document Thickness: 0.0039” - 0.0393” (0.1 - 1 mm) Scanning Method Concurrent two-sided Duplex Image Creation: 2 x 1296 cell, 106mm CIS Light Source: Tricolor LED...
  • Page 16 Corporate Headquarters: Digital Check Corp. 630 Dundee Rd., Suite 210 Northbrook, IL 60062 Tel: 847/446-2285 Fax: 847/441-5507 Website: www.digitalcheck.com Email: support@digitalcheck.com v061311...

This manual is also suitable for:

Sb 600Sb1000

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