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Digital Check TellerScan 215 User Manual

Countertop check scanners
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TellerScan 215 & 230 User Manual Rev 050609
TellerScan
215 & 230
®
Countertop Check Scanners
User Manual
May, 2009
Rev 050609
1

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Summary of Contents for Digital Check TellerScan 215

  • Page 1 TellerScan 215 & 230 User Manual Rev 050609 TellerScan 215 & 230 ® Countertop Check Scanners User Manual May, 2009 Rev 050609...

  • Page 2: Table Of Contents

    TellerScan 215 & 230 User Manual Rev 050609 TABLE OF CONTENTS TellerScan® 215 & 230 Equipment…............3 Inside the TellerScan® 215 & 230 Scanner…………………………………...5 TellerScan® Installation................6 Installing the Ink Jet Cartridge…………………………………………………...7 Installing the USB Driver…………………………………………………………8 Getting Started…………………………………………………………………….9 TellerScan® 215 & 230 Troubleshooting............10 TellerScan®...

  • Page 3: Tellerscan® 215 & 230 Equipment

    TellerScan 215 & 230 User Manual Rev 050609 TellerScan® 230 Equipment TellerScan® 215 & 230 Equipment Checklist The TellerScan® 215 & 230 package TS 215 or 230 includes the following pieces: TellerScan® 215 or 230 scanner unit USB 2.0 cable...
  • Page 4 TellerScan 215 & 230 User Manual Rev 050609 About the TellerScan® 215 & 230 The TellerScan® 215 & 230 Countertop Check Scanners are an easy-to-use, compact, scanner that connects to a personal computer (PC). The TellerScan® 215 & 230 automatically scans the front and/or back of checks and also reads the MICR (Magnetic Ink Character Recognition) code line.

  • Page 5: Inside The Tellerscan® 215 & 230 Scanner

    TellerScan 215 & 230 User Manual Rev 050609 Inside the TellerScan® 215 Fig. 3A Fewer Parts. No Solenoid or Second Drive Motor Inkjet Printer Entry / Exit Entry Drive Roller Entry Sensor Tray Inside the TellerScan® 230 Fig. 3B Exit Stop Wire...

  • Page 6: Tellerscan® Installation

    TellerScan 215 & 230 User Manual Rev 050609 TellerScan® 215 & 230 Installation Un-Boxing the TellerScan® 215 & 230 Step 1: Step 2: Step 3: Remove inkjet cartridge Pop-out package corners. Do NOT open the protective from package slot bag. First remove the scanner from the box by lifting up on the bag.

  • Page 7: Installing The Ink Jet Cartridge

    TellerScan 215 & 230 User Manual Rev 050609 Installing the Rear Endorser Inkjet Cartridge Follow these instructions when installing the inkjet cartridge for the first time, or when replacing an empty cartridge: 1. Remove the center cover and locate the inkjet printer.

  • Page 8: Installing The Usb Driver

    TellerScan 215 & 230 User Manual Rev 050609 Installing the Driver Files ( Use this process if not included as part of the application installation or instructions from the reseller) Windows 2000, XP & Vista - Drivers driver file from the web site.

  • Page 9: Getting Started

    TellerScan 215 & 230 User Manual Rev 050609 Getting Started with the TellerScan® 215 & 230 How to Load Checks TS215 – Checks are placed into the scanner one item at a time. 1. Place the item into the entry tray with the face of the document toward the outside.

  • Page 10: Tellerscan® 215 & 230 Troubleshooting

    TellerScan 215 & 230 User Manual Rev 050609 The standard sequence for the two top cover LEDs is: 1. When the scanner is powered on, the right LED will light up ‘red’. This indicates initial power to the scanner. 2. If the firmware and drivers have been properly loaded, once the application launches and acquires the scanner, the right LED will now turn ‘green’.

  • Page 11: Tellerscan® Operator Maintenance

    TellerScan 215 & 230 User Manual Rev 050609 TellerScan® 230 Operator Maintenenace Cleaning the TellerScan® 215 & 230 Over time, ink, dirt and dust particles will collect on the scanner rollers and document track. Therefore, it is necessary to clean these areas on a regular basis to assure reliable performance.

  • Page 12: Cleaning The Scanner

    2. Cleaning Kit – Consisting of one box of 25 cleaning cards & 6 Cleaning Swabs – (#130007-03) Cleaning The TellerScan® 215 & 230 using Scanlite Software The Scanlite program, which is available from the Digital Check web site, is an excellent utility to run while performing...
  • Page 13 TellerScan 215 & 230 User Manual Rev 050609 Cleaning Steps (continued) Step Action Step Action Flip the card top to bottom and scan the card Insert a new TellerScan® cleaning card in the again, this time letting it move through the entry pocket (single feed or auto-feeder) scanner into the exit pocket.
  • Page 14 TellerScan 215 & 230 User Manual Rev 050609 Cleaning Scan-Head Steps Note: This is only performed when document images are unclear, distorted or have a dark line laterally through every image. Step Action Step Action Pull out the wire document guide.

  • Page 15: Common Error Codes

    TellerScan 215 & 230 User Manual Rev 050609 Common Error Codes From The Scanner There are three common error codes that can typically show up depending upon the type of Mis-Feed (The documents failed to leave the documents being scanned. There are no user entry pocket on time).
  • Page 16 TellerScan 215 & 230 User Manual Rev 050609 Additional Error Codes Additional Scanner Information Error Action There are other helpful documents available in PDF format on the Digital Check web site. No Checks (There are no checks indicated in the Go to http://www.digitalcheck.com...

  • Page 17: Frequently Asked Questions

    TellerScan 215 & 230 User Manual Rev 050609 Frequently Asked Questions How many checks per minute should my TS215 & TS230 scan? Application delay may slow this down. he TS215 can scan up to 30 DPM. The TS230 has a rated throughput speed of up to 35, 65 or 100 documents per minute DPM depending on the specific model (TS230-35, TS230-65, TS230-100).

  • Page 18: Tellerscan® 215 & 230 Specifications

    TellerScan 215 & 230 User Manual Rev 050609 TellerScan® 230 Specifications Paper Size H. min. 2.12” – max. 4.17” (54-106 mm.) L. min. 3.19” – max 8.97” (80-228 mm.) Scanning Method Concurrent two-sided Duplex Image Creation: 2 x 850 cell, 108mm CIS...
  • Page 19 TellerScan 215 & 230 User Manual Rev 050609 Corporate Headquarters: Digital Check Corp. 466 Central Ave, Suite 31 Northfield, IL 60093 Tel: 847/446-2285 ⋅ Fax: 847/441-5507 Website: www.digitalcheck.com Email: support@digitalcheck.com...

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Tellerscan 230

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