NEC BladeServer Express5800 Series User Manual page 142

8-10 Troubleshooting
Fails accessing internal or external devices (or such devices fail to operate):
Are cables properly connected?
→ Make sure that the interface cables and power cord are properly connected. Also
make sure that the cables are connected in the correct order.
Is the power-on order correct?
→ When the CPU blade has any external devices connected, power on the external
devices first, then the CPU blade.
Did you install drivers for the connected optional devices?
→ Some optional devices require specific device drivers. Refer to the manual that
comes with the device to install its driver.
Is the BIOS configuration correct?
→ When the CPU blade has PCI devices connected, make sure to set the PCI device
interrupt in the BIOS SETUP utility of the CPU blade. Most PCI devices do not
require any configuration, but some boards do require specific settings. Refer to
the manual that comes with the board for details.
<Menus to check: [Advanced] – [PCI Device] – [PCI IRQ xx] x: PCI slot
number, [Advanced] – [PCI Configuration] – [PCI Slot 1 Option ROM]>
→ Some devices connected to the serial or USB port may require I/O port address or
operation mode settings. Refer to the manual that comes with the board for details.
<Menu to check: [Advanced] – [Peripheral Configuration], [Server] – [Console
Redirection]>
The keyboard or mouse fails to operate:
Is the BIOS configuration correct?
→ The keyboard and mouse may be disabled in the BIOS SETUP utility of the CPU
blade. Check the settings in the BIOS SETUP utility.
<Menus to check: [Advanced] – [Peripheral Configuration], [Advanced] –
[NumLock]>
Did you install drivers for the keyboard and mouse?
→ Refer to the manual that comes with your operating system to check that the
keyboard and mouse drivers are installed. Some operating systems allow you to
change the keyboard and mouse settings. Refer to manual that comes with your
operating system to check that the keyboard and mouse settings are correct.