Declining An Incoming Call - Avaya 1040E User Manual

Receiving a call
Select
or
Redrct

Declining an incoming call

You can decline an incoming call by pressing the
sensitive soft key. You can decline a call with or without giving a reason.
You can create custom decline reasons, and you have the option of
selecting one. If you do not choose a custom decline reason, the IP
Deskphone sends the default message: User has declined call.
Note: The Call Decline feature is not available for all call servers.
Contact your system administrator or service provider to determine if
this feature is available to you.
The treatment that an incoming call receives when Call Decline is invoked
depends upon the call server. In a SIP environment the caller receives a
call declined message, and they no longer hear ring back. In a non-SIP
environment, the caller can continuously hear a ring back.
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3. Press the
highlight a SIP address contact.
4. Choose one of the following:
— Press the
Back
— Press the
5. Press the
key to redirect the incoming call to the
selected address.
navigation key to
Up/Down
Select
soft key to select the highlighted SIP
address.
context-sensitive
Back
soft key to return to the previous
screen.
context-sensitive soft
Redrct
Decline
context-sensitive
context-