Cleveland SteamCraft 21CET8 Operation Installation Maintenance Manual page 36

PROBLEM
Food takes too long to
cook (continued)
To verify steamer's
proper operation see
Note 8
Water comes out of
descale port
NOTES
1. If the problem is inside the appliance, call a qualified Cleveland Range authorized service
representative or Cleveland Range. (Please have the model number and serial number ready when
calling.) Cleveland Range will not pay for warranty repairs by unauthorized maintenance and repair
centers.
2. Proper installation of the appliance is the responsibility of the Owner-User. Refer to the Warranty.
3. Repairs to external plumbing should be done by a Licensed Plumber.
4. To restart the unit, follow the Lighting (Start-Up) instructions in this manual.
5. Repairs to external wiring should be done by a Licensed Electrician.
6. For more information on products and services, contact your nearest Authorized Sales
Representative
7. Call Cleveland Range at 216-481-4900 for preventative maintenance programs, descaling kits,
descaling information, and water treatment systems.
8. To evaluate whether this appliance operating at normal cooking performance, conduct the Egg Test.
NOTE: this test is not valid for pressure steamers.
a. Place a perforated steam table pan in the middle rack position in the cooking compartment.
b. Turn ON the appliance, and set the selector switch to the Manual Mode (or for ON/OFF models
set the selector to the ON position) to start steaming.
c. Preheat the cooking compartment for 10 minutes.
d. After the compartment is preheated, follow the instructions below.
1) Place a fresh egg in a perforated pan and slide the pan into the cooking compartment.
2) Close the door and set the timer as directed by the size chart.
Trouble Shooting Guide
(Continued)
POSSIBLE CAUSE
Food is frozen
Suggested cooking times are
usually listed for cooking at sea
level
Hot water connected to condenser
line
Condenser water is turned OFF
Condenser water line strainer
and/or nozzle is clogged
Steam generator scale buildup
Inoperative or improperly adjusted
controls
Descale cap is missing
Descale cap is loose
Descale cap and/or gasket is
damaged
REMEDY/REFERENCE
Increase cooking times for frozen food
Extend cooking times for altitudes
above 2000 feet
Make proper connections See section
on Water Supply. See Note 3
Turn ON water to condenser
Clean out condenser water supply
strainer and/or nozzle
Descale steam generator with
Cleveland Range approved descaler
See Note 1
Install descale cap. Descale port must
be closed tightly for steamer to operate
properly. If missing see Note 10
Tighten descale cap. Descale port must
be closed tightly for steamer to operate
properly
See Note 10
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