Mercedes-Benz E-Class 2009 Owner's Manual page 244

Engine
Problem
The engine will not
start.
The engine will not
start. You can hear the
starter motor operat-
ing.
The engine will not
start. You can hear the
starter motor operat-
ing. The reserve fuel
warning lamp is on and
the fuel gauge
shows 0.
The engine will not
start. You cannot hear
the starter motor.
* optional
Possible causes/consequences and M M Solutions
The HOLD function or Distronic Plus* is activated.
Switch off HOLD (
X
Y
Try to start the engine again.
X
There is a malfunction in the engine electronics.
R
There is a malfunction in the fuel supply.
R
The on-board voltage is too low because the starter battery is
R
too weak or discharged.
Before the next start attempt, turn the key back to position 0
X
( page 65) in the ignition lock or press the Start/Stop but-
Y
ton* until all the indicator lights in the instrument cluster have
gone out.
Try to start the engine again (
X
remember that excessively long and frequent attempts to start
the engine will drain the battery.
If the engine does not start after several attempts:
Consult a qualified specialist workshop.
X
The fuel tank has been run dry.
Refuel the vehicle.
X
The on-board voltage is too low because the starter battery is too
weak or discharged.
Jump-start the vehicle (
X
If the engine does not start despite attempting to jump-start it:
Consult a qualified specialist workshop.
X
The starter motor was exposed to a thermal load that was too high.
Allow the starter motor to cool down for approximately two
X
minutes.
Try to start the engine again.
X
If the engine still does not start:
Consult a qualified specialist workshop.
X
Troubleshooting
page 136) or Distronic Plus (
page 98). When doing so,
Y
page 276).
Y
241
page 131).
Y
Z