KN9008 / KN9016 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
Manual Part No. PAPE-0324-AX3G F/W Version: v.1.2.112 Manual Date: 2011-04-27 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
KN9008 / KN9016 User Manual About This Manual This user manual is provided to help you get the most from your KN9008 / KN9016 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
KN9008 / KN9016 User Manual (Continued from previous page.) Chapter 11, AP Operation, describes how to operate the KN9008 / KN9016 using Windows and Java Client application programs, rather than with the browser method. Chapter 12, The Firmware Upgrade Utility, explains how to use this utility to upgrade the KN9008 / KN9016's firmware with the latest available versions.
For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com North America http://www.aten-usa.com xiii...
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Chapter 1 Introduction Overview The KN9008 and KN9016 KVM switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple computers from a single console. For example, a single KN9008 or KN9016 can control up to 8 or 16 computers. By daisy chaining up to 15 additional KN9008 or KN9016 switches, as many as 128 or 256 computers can all be controlled from a single keyboard-monitor-mouse console.
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KN9008 / KN9016 User Manual menu driven multilingual on-screen display (OSD) system. A convenient Auto Scan function also permits automatic scanning and one-by-one monitoring of the activities of selected computers. Note: The switches utilize a single shared bus – although they support local and remote login at the same time, they do not support independent operation.
Chapter 1. Introduction Features A single console controls up to 8 (KN9008) or 16 (KN9016) computers Daisy chain up to 15 additional units – control up to 128 (KN9008) or 256 (KN9016) computers from a single console Auto-sensing of station's position on daisy chained installations; no need for manual dip switch setting;...
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KN9008 / KN9016 User Manual Video DynaSync™ – Exclusive ATEN technology eliminates boot-up display problems and optimizes resolution when switching between ports Resizable remote desktop window Windows client and Java client software support; Java client works with all operating systems Panel array mode enables user to monitor multiple servers from single screen at the same time –...
USB KVM Adapter Cable – see Cables, below); or A 6-pin mini-DIN keyboard and mouse ports (for connecting to a PS/2 KVM Adapter Cable – see Cables, below). For Sun legacy systems, an ATEN CV130A Sun Console Converter (for PS/2 KVM Adapter Cable Connection, see below)
KN9008 / KN9016 User Manual Cables Substandard cables might damage the connected devices or degrade overall performance. For optimum signal integrity and to simplify the layout use the high quality custom cable sets described below. Function Length Part Number KVM switch to KVM switch 0.6 m 2L-1700 (daisy chaining)
Chapter 1. Introduction Browsers Supported browsers for users that log into the KVM Over the NET include the following: Browser Version 6 and higher Firefox 1.5 and higher Mozilla 1.7 and higher Safari 4.0 and higher Opera 9.0 and higher Netscape 8.1 and higher...
KN9008 / KN9016 User Manual Components Front Panel KN9008 1&2 KN9016 1&2...
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Chapter 1. Introduction Component Description Port Press a button to give the KVM focus to the computer attached Selection to its corresponding port. Switches Simultaneously pressing Buttons 1 and 2 for 3 seconds performs a Keyboard and Mouse Reset. Simultaneously pressing buttons 7 & 8 on the KN9008, or buttons 15 &...
KN9008 / KN9016 User Manual Rear Panel KN9008 KN9016...
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Chapter 1. Introduction Component Description Daisy Chain Port When Daisy Chaining Units (see Daisy Chaining, page 21), the daisy chain cable plugs in here. KVM Port Section The KVM cables that link to the computers plug in here. Note: The shape of these 15-pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in.
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Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing PS/2 and USB interfaces, as well as multiple platforms, the KN9008 / KN9016 design utilizes custom KVM cables that serve as intermediaries between the switch and the connected computers (refer to the Cable Connection Diagrams, on page 20).
KN9008 / KN9016 User Manual Stacking and Rack Mounting The KN9008 / KN9016 can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method. Note: 1.
Chapter 2. Hardware Setup Rack Mounting – Front 1. Remove the screws from the left and right sides of the switch (2 screws total) near the front of the switch. 2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit.
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KN9008 / KN9016 User Manual (Continued from previous page.) 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the front of the rack.
Chapter 2. Hardware Setup Rack Mounting – Rear 1. Remove 1 screw each from the left and right sides of the switch (2 screws total) near the rear of the unit. 2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the rear of the unit.
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KN9008 / KN9016 User Manual (Continued from previous page.) 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the rear of the rack.
Chapter 2. Hardware Setup Single Station Installation To set up a single station installation refer to the diagram below (the numbers in the diagram correspond with the numbers below), and do the following: 1. Ground the KN9008 / KN9016 by connecting one end of the grounding wire provided with your switch to the grounding terminal, and the other end of the wire to a suitable grounded object.
Chapter 2. Hardware Setup Daisy Chaining To control even more computers, up to 15 additional switches can be daisy chained down from the KN9008 / KN9016. As many as 128 or 256 computers can be controlled from a single console in a complete installation. Note: 1.
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KN9008 / KN9016 User Manual Daisy Chain Installation Diagram Note: The CS1716 is used in this illustration as an example. See page 157 for a full list of supported KVM switches.
Chapter 3 Basic Operation Port Selection KN9008 / KN9016 installations provide three methods to obtain instant access to any computer in your installation: Manual, OSD, and Hotkey. Manual For manual port selection, simply press the Port Selection Switch that corresponds to the device you wish to access. OSD/GUI The KN9008 / KN9016 provides two menu driven interfaces to the port selection procedure: A text-based OSD (On Screen Display), when you log in...
KN9008 / KN9016 User Manual Hot Plugging The KN9008 / KN9016 supports hot plugging – components can be removed and added back into the installation by unplugging and replugging their cables from the switch’s ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed: Stations...
Chapter 3. Basic Operation Port ID Numbering Each computer on a KN9008 / KN9016 installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number, and a Port Number: The Station Number represents the position of the switch that the computer is connected to in the daisy chain sequence.
KN9008 / KN9016 User Manual USB Peripheral Devices The front panel USB port is available to connect a USB peripheral device (flash drive, CD-ROM drive, printer, etc.) to the KN9008 / KN9016. Any computer connected to the KN9008 / KN9016 can access the USB peripheral on a one- at-a-time basis.
Chapter 4 Local Console Operation Overview When setting up your KN9008 / KN9016 installation for the first time, we recommend doing it from the local console. Local console operation offers a menu driven On Screen Display (OSD) to handle computer control and switching operations.
KN9008 / KN9016 User Manual OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: The diagram depicts the administrator's main screen. The user main screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.
Chapter 4. Local Console Operation OSD Navigation To dismiss the menu, and deactivate OSD, click the X at the upper right corner of the OSD window; or press [Esc]. To log out, click F8 at the top of the main screen, or press [F8]. To move up or down through the list one line at a time, Click the Up and Down Triangle symbols ( ) or use the Up and Down Arrow Keys.
KN9008 / KN9016 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments.
Chapter 4. Local Console Operation F2: LIST This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main OSD Screen. Many of the OSD functions only operate on the computers that are listed on the Main OSD Screen. The submenu choices and their meanings are given in the table below.
KN9008 / KN9016 User Manual F3: SET This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login. To change a setting: 1.
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Chapter 4. Local Console Operation Setting Function SCAN–SKIP Selects which computers will be accessed under Skip Mode (see MODE F5: SKP, page 36), and Auto Scan Mode (see F7: SCAN, page 38). Choices are: see Port ALL - All the Ports which have been set Accessible ( Access , page 99), POWERED ON - Only those Ports which have been set Accessible...
KN9008 / KN9016 User Manual F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
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Chapter 4. Local Console Operation Setting Function RESTORE This function is used to undo all changes and return the setup to DEFAULT the original factory default settings (see Restoring Factory Default VALUES Settings, page 158). CLEAR THE This function is similar to Restore Default Values. The difference is NAME LIST that it also clears the Names settings along with undoing all changes and returning the setup to the original factory default...
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KN9008 / KN9016 User Manual Setting Function FIRMWARE In order to upgrade the KN9008 / KN9016 firmware (see UPGRADE page 129), you must first enable Firmware Upgrade mode with this setting. When you bring up this menu, the current firmware version levels are displayed.
Chapter 4. Local Console Operation F5: SKP This function enables you to easily skip backward or forward – switching the console focus from the currently active KVM port to the previous or next available one. The selection of computers that are available for Skip Mode switching is made with the Scan–Skip mode setting under the F3: SET function (see SCAN–SKIP MODE, page 33).
KN9008 / KN9016 User Manual F6: BRC F6 is an administrator only function. When Broadcast (BRC) mode is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
Chapter 4. Local Console Operation F8: LOUT Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] when you are at the main screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.
KN9008 / KN9016 User Manual Hotkey Operation Overview In addition to the OSD, the KN9008 / KN9016 also supports port control and configuration options directly from the keyboard with the use of hotkey combinations. Note: To use this function Hotkey Command Mode must be enabled. See HOTKEY COMMAND MODE, page 33 for details Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard.
Chapter 4. Local Console Operation Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode. Invoking Hotkey Mode takes three steps: 1. Hold down the Num Lock key; 2. Press and release the minus key; 3. Release the Num Lock key: [Num Lock] + [-];...
KN9008 / KN9016 User Manual Hotkey Port Control Selecting the Active Port Each KVM port is assigned a Port ID (see Port ID Numbering, page 25). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the KVM port that the computer is connected to. The steps involved are: 1.
Chapter 4. Local Console Operation Auto Scan Mode Auto Scan Mode automatically switches among all the KVM ports that have been set as accessible under Scan–Skip Mode at regular intervals, so that their activity cane be monitored automatically. (See SCAN–SKIP MODE, page 33.) To start Auto Scan Mode, do the following: 1.
KN9008 / KN9016 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto scanning, which automatically switches after a fixed interval. To invoke Skip Mode, do the following: 1.
Chapter 4. Local Console Operation Hotkey Configuration Operations Keyboard / Mouse Reset If the keyboard or mouse ceases to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.
KN9008 / KN9016 User Manual Toggling the OSD Hotkey The OSD Hotkey (see OSD HOTKEY, page 32) can be toggled between [Scroll Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, do the following: 1. Invoke Hotkey Mode (see page 41). 2.
Chapter 4. Local Console Operation Hotkey Summary Table The following table summarizes Hotkey operations on the KN9008 / KN9016: [Num Lock] + [-] [A] [Enter] Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or left-click pauses auto-scanning. [Ctrl] + [F12] When auto-scanning is paused, pressing any key or another left-click resumes auto-...
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Chapter 5 Browser Login Overview A graphical browser-based interface governs remote KN9008 / KN9016 administration as well as user configuration and port switching operations. The switch can be accessed either via a Windows-based viewer or a Java-based viewer. Before gaining access, you must first log in via an Internet browser to connect to the KN9008 / KN9016.
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KN9008 / KN9016 User Manual 2. If a Security Alert dialog box appears, accept the certificate – it can be trusted. (see Trusted Certificates, page 151 for details.) The KN9008 / KN9016 login page appears: 3. Provide a valid Username and Password (set by the KN9008 / KN9016 administrator –...
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Chapter 5. Browser Login After you have successfully logged in, the KN9008 / KN9016 Main Webpage appears: Note: The makeup of the Main Webpage varies depending on the User type and permissions (see User Management, page 66). Not all of the screen elements appear for all users.
KN9008 / KN9016 User Manual Main Webpage Elements The Main page consists of user access icons arranged vertically down the left side, and administrative function icons arranged across the top. Note: If a user doesn’t have permission to perform a particular activity, the icon for that activity doesn’t appear.
Chapter 6 Administration Introduction The administration utilities, represented by the icons located across the top of the web page, are used to configure the KN9008 / KN9016’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Apply to save them.
KN9008 / KN9016 User Manual General Information The General Information page is the first of the Administration pages, and provides information about the KN9008 / KN9016's status. An explanation of each of the fields is given in the table below: Field Explanation Device Name:...
Chapter 6. Administration Network The Network dialog is used to specify the KN9008 / KN9016's network environment. Access Ports If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). If a port other than the default is set, users must specify the port number as part of the IP address when they log in.
KN9008 / KN9016 User Manual (Continued from previous page.) An explanation of the fields is given in the table below: Field Explanation HTTP The port number for a browser login. Valid entries are from 1– 65535. The default is 80. HTTPS The port number for a secure browser login.
Chapter 6. Administration DNS Server The KN9008 / KN9016 can either have its DNS server address assigned automatically, or a fixed address can be specified. For automatic DNS Server address assignment, select the Obtain DNS server address automatically, radio button. To specify a fixed address, select the Use the following DNS server address, radio button and fill in the required information.
KN9008 / KN9016 User Manual Security The Security page controls access to the KN9008 / KN9016. If any User Station Filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the KN9008 / KN9016 based on the IP and/or MAC addresses of the computers attempting to connect.
Chapter 6. Administration Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the filter address in the dialog box (for example, 192.168.0.200), then click OK. A second dialog box, similar to the one below, appears: 3.
KN9008 / KN9016 User Manual IP Filter / MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter – for example, where a computer’s IP address is allowed by the IP filter but it’s MAC address is excluded by the MAC filter –...
Chapter 6. Administration ANMS The Advanced Network Management Settings page allows you to set up login authentication and authorization management from external sources. It is divided into several sections, each of which is described in the sections that follow. RADIUS Settings To allow authentication and authorization for the KN9008 / KN9016 through a RADIUS server, do the following: 1.
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KN9008 / KN9016 User Manual (Continued from previous page.) 5. In the Shared Secret field, key in the character string that you want to use for authentication between the KN9008 / KN9016 and the RADIUS Server. 6. On the RADIUS server, set the access rights for each user according to the information in the table, below: Character Meaning...
Schema. To allow authentication and authorization for the KN9008 / KN9016 via LDAP / LDAPS, refer to the information in the table on the following page. For more information, please see the Downloads page on the ATEN website at www.aten.com.
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LDAP or LDAPS server reply before it times out. LDAP Administrator Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: cn=LDAPAdmin,ou=kn9016,dc=aten,dc=com LDAP Administrator Key in the LDAP administrator’s password. Password Search DN Set the distinguished name of the search base.
Chapter 6. Administration Log Server Important transactions that occur on the KN9008 / KN9016, such as logins and internal status messages, are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field.
KN9008 / KN9016 User Manual User Management The User Management page is used to create and manage user profiles. Up to 64 user profiles can be established. To add a user profile, fill in the information asked for in the right panel, then click Add.
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Chapter 6. Administration (Continued from previous page.) An explanation of the profile items is given in the table below: Item Explanation Username A minimum of 6 and a maximum of 16 characters is allowed. Password A minimum of 6 and a maximum of 16 characters is allowed. Confirm To be sure there is no mistake in the password you are asked to Password...
KN9008 / KN9016 User Manual Customization The Customization page allows the Administrator to set miscellaneous operational parameters for the KN9008 / KN9016. Timeout If there is no user input for the amount of time specified here, the Windows/ Java client application is automatically terminated. To reaccess the server on KN9008 / KN9016 the user needs to open the Windows/Java client again.
Chapter 6. Administration Working Mode The Working Mode parameters are explained in the table below: Parameter Explanation Enable ICMP If ICMP is enabled, the KN9008 / KN9016 can be pinged and an IP address can be assigned with the ARP command. If it is not enabled, the device cannot be pinged, nor can it be assigned an IP address with the ARP command.
KN9008 / KN9016 User Manual Manual If Automatic synching isn’t able to keep the pointers in sync, selecting Manual provides you with a number of methods to bring them back into sync: Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel (see page 77).
Chapter 6. Administration Maintenance The Maintenance page allows the Administrator to upgrade the KN9008 / KN9016’s firmware, and to backup and restore the KN9008 / KN9016’s configuration settings and user profile information. Firmware Upgrade As new versions of the KN9008 / KN9016 firmware become available, they can be downloaded from our website.
KN9008 / KN9016 User Manual 5. After the upload completes, and a message appears on the screen to inform you that the operations succeeded, logout to exit and reset the KN9008 / KN9016. Note: You will need to wait a bit before logging back in. Backup Configuration / User Accounts This section of the page gives you the ability to back up the KN9008 / KN9016’s configuration and user profile information.
Chapter 6. Administration Restore Configuration / User Accounts Backed up User Account and Configuration information can be restored with this section of the page. Information currently configured on the KN9008 / KN9016 will be replaced with the information that you restore. To restore a previous backup, do the following: 1.
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Chapter 7 The Windows Client Viewer Starting Up The Windows Client Viewer is only available when you log in using the Microsoft Internet Explorer (IE) browser. After you log in (see Logging In, page 49), click the Open Windows Client icon at the left of the page. (Continues on next page.)
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KN9008 / KN9016 User Manual (Continued from previous page.) A second or two after you click the Open Windows Client link, you connect to the switch: The KN9008 / KN9016’s GUI comes up with the Main page displayed in the center of the screen and a Control Panel displayed at the lower right.
Chapter 7. The Windows Client Viewer After switching to a port, you can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen.
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KN9008 / KN9016 User Manual Icon Function Click to send a Ctrl+Alt+Del signal to the remote system. Click the keyboard to bring up the on-screen keyboard. Click the arrowhead to bring up the list of available keyboard languages (see The On-Screen Keyboard, page 84). Click to exit the remote view.
Chapter 7. The Windows Client Viewer Hotkey Setup Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The actions performed by the Hotkeys are listed at the left of the panel; the hotkeys that invoke them are shown to the right.
KN9008 / KN9016 User Manual Action Explanation Substitute Alt key Although all other keyboard input is captured and sent to the remote system, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, another key may be substituted for the Alt key.
Chapter 7. The Windows Client Viewer Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor. The meanings of the adjustment options are given in the table below: Option Usage Screen Position...
KN9008 / KN9016 User Manual The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the KN9008 / KN9016 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action...
Chapter 7. The Windows Client Viewer Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
KN9008 / KN9016 User Manual The On-Screen Keyboard The KN9008 / KN9016 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
Chapter 7. The Windows Client Viewer The Main Page This page lists all of the KN9008 / KN9016's ports and governs port access. Selecting a port and double clicking it switches you to the device on that port. Note: The administrator selects which ports are accessible to each user with the User Management function (see page 98 for details).
KN9008 / KN9016 User Manual The List Function The List Function lets you broaden or narrow the scope of which ports the GUI displays (lists) in the Main Screen. To invoke the List Function, click the arrow at the upper right corner of the panel, or press [F3]: The screen changes to allow you to choose the ports that will be listed:...
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Chapter 7. The Windows Client Viewer The drop down list on the left offers four fixed choices as shown in the table, below: Choice Meaning Lists all of the ports on the installation. Powered On Lists only the ports that have their attached devices powered on.
KN9008 / KN9016 User Manual Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 1.
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Chapter 7. The Windows Client Viewer 3. When you have finished editing the port name, click anywhere outside of the input box to complete the operation.
KN9008 / KN9016 User Manual Port Operation Once you select a port on the OSD Main Screen its screen comes up on your monitor, and your keyboard and mouse input affects the remote system. Note: The administrator selects which ports are accessible to each user with the User Management function (see page 98 for details).
Chapter 7. The Windows Client Viewer Hotkey Summary Table The following table presents a summary of the Hotkey actions. To set the Hotkey, see OSD/GUI Hotkey, page 96. To... When... Do This... Open the Toolbar The Toolbar is not open. Click the GUI Hotkey twice.
KN9008 / KN9016 User Manual Auto Scan Mode When Auto Scan Mode is invoked, the KN9008 / KN9016 automatically switches among all the ports that are accessible to the currently logged on user at regular intervals, so that the user can monitor their activity automatically. (See Scan Select, page 96, for information regarding accessible ports.) While Auto Scan Mode is in effect, ordinary keyboard and mouse functions are suspended.
Chapter 7. The Windows Client Viewer Panel Array Mode Clicking on the Port Toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen is divided into a grid of panels: Each panel represents one of the KN9008 / KN9016's ports. The port’s ID displays in the top center of the panel.
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KN9008 / KN9016 User Manual The panel array toolbar (shown at the bottom right of the screenshot) provides shortcut navigation and control of the panel array. The meanings of the toolbar icons are explained in the table below: Icon Meaning Move back four panels.
Chapter 7. The Windows Client Viewer The Configuration Page The GUI’s Configuration page allows users to set up their own, individual, working environments. The KN9008 / KN9016 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
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KN9008 / KN9016 User Manual Setting Function Language Selects the language that the GUI displays in. Drop down the list of supported languages to make your choice OSD/GUI Hotkey Selects which Hotkey controls the OSD/GUI function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may conflict with programs running on the computers, the default is the Scroll Lock combination.
Chapter 7. The Windows Client Viewer The Administration Page Each of the administrative functions is represented by an icon at the left of the page. Clicking the icon brings up its associated dialog box. When the Administration page first comes up the General page is displayed: Note: This page is not available for users who don't have administration permission.
KN9008 / KN9016 User Manual User Management The User Management dialogs are used to create and manage user profiles. Up to 64 user profiles can be established. Up to 32 users can log in concurrently. To delete a user profile, select it in the list box, and click Delete. To modify a user profile, select it and click Modify.
Chapter 7. The Windows Client Viewer With the exception of the Port Access button, the information required for this dialog box is the same as that described in the Administration chapter – see page 66 for details. Port Access Clicking the Port Access button brings up a dialog box that allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis: Note: If the list is collapsed, click the [+] in front of the Station to expand the...
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KN9008 / KN9016 User Manual The default setting is Full for all users on all ports. The access rights can be changed in the following ways: Click directly over an access right to cycle through the choices Move the highlight bar to a port and press + to cycle forward through the choices Move the highlight bar to a port and press - to cycle backward through the choices...
Chapter 7. The Windows Client Viewer Network The Network dialog is used to specify the KN9008 / KN9016's access ports and network environment. The information called for is the same as the information discussed under Network in the Administration chapter – see page 55 for details.
KN9008 / KN9016 User Manual ANMS The Advanced Network Management Settings page allows you to set up login authentication and authorization management from external sources. The information called for is the same as the information discussed under ANMS in the Administration chapter – see page 61 for details.
Chapter 7. The Windows Client Viewer Security The Network dialog is used to specify the KN9008 / KN9016's access ports and network environment. The information called for is the same as the information discussed under Security in the Administration chapter – see page 58 for details.
KN9008 / KN9016 User Manual Customization The Customization page allows the Administrator to set miscellaneous operational parameters for the KN9008 / KN9016. The information called for in the Firmware Upgrade panel, is the same as the information discussed under Maintenance in the Administration chapter –...
Chapter 7. The Windows Client Viewer The I/O Panel Clicking the Attributes button in the I/O panel brings up a dialog box that allows you to set attribute parameters for each of the ports: The port numbers are listed in the column on the left. The port's attributes are shown to its right.
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Chapter 8 The Java Client Viewer Starting Up The Java Client Viewer makes the KN9008 / KN9016 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See Requirements, page 5, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com).
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KN9008 / KN9016 User Manual (Continued from previous page.) A second or two after you click the Open Java Applet link, you connect to the switch: The KN9008 / KN9016’s GUI comes up with the Main page displayed in the center of the screen and a Control Panel displayed at the lower right.
Chapter 8. The Java Client Viewer After switching to a port, you can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen.
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Chapter 9 The Log File The Log File Screen The KN9008 / KN9016 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page.
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Chapter 10 The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected KN9008 / KN9016 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
KN9008 / KN9016 User Manual Starting Up To bring up the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
Chapter 10. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the KN9008 / KN9016 List window to enable it.
KN9008 / KN9016 User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the KN9008 / KN9016 or its DNS name (if the network administrator has assigned it a DNS name). Key in the value specified for the KN9008 / KN9016 in the Network settings (see Network, page 55).
Chapter 10. The Log Server A description of the items is given in the table below: Item Explanation New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KN9008 / KN9016.
KN9008 / KN9016 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.
Chapter 10. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the KN9008 / KN9016 units that have been selected for the Log Server to track (see Configure, page 115). The lower (Event) panel displays the log events for the currently selected KN9008 / KN9016 (the highlighted one - if there are more than one).
KN9008 / KN9016 User Manual The List Panel The List panel contains six fields: Field Explanation Recording Determines whether the Log Server records log events for this KN9008 / KN9016 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded.
Chapter 11 AP Operation Overview In some cases, the Administrator may not want the KN9008 / KN9016 to be available via browser access. AP versions of the Windows Client and the Java Client are provided to enable direct access of the KN9008 / KN9016 without having to go through a browser.
KN9008 / KN9016 User Manual Starting Up To connect to the KN9008 / KN9016, either click its icon on the desktop or click its entry on the Start menu. If this is the first time that you are running the utility, a dialog box appears requesting you to input your serial number.
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Chapter 11. AP Operation A description of the Connection Screen is given in the following table: Server List Each time the WinClient.exe file is run, it searches the User's local LAN segment for KN9008 / KN9016 units, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click it.
KN9008 / KN9016 User Manual Connecting To connect to a KN9008 / KN9016 unit: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Or, specify the IP address and port number in the Server IP and Port input boxes, and then Click Login.
Chapter 11. AP Operation Operation Once a connection to the KN9008 / KN9016 has been established, the remote system's video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.
KN9008 / KN9016 User Manual The Java Client Starting Up To connect to the KN9008 / KN9016 with the Java Client AP program, do the following: 1. Copy iClientJ.jar from the software CD that came with your KN9008 / KN9016 package to a convenient location on your computer. 2.
Chapter 11. AP Operation 3. Key in the Server IP address and Port number for the unit you want and click Connect. After you establish a connection, a Login dialog box appears: 4. Provide a valid Username and Password, and then click OK. Once the authentication procedure completes successfully, the KN9008 / KN9016 main page displays on your monitor.
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Chapter 12 The Firmware Upgrade Utility Introduction The purpose of the Windows-based Firmware Upgrade Utility is to provide an automated process for upgrading all KN9008 / KN9016 switches in an installation. The program comes as part of a Firmware Upgrade Package that is specific for each device.
KN9008 / KN9016 User Manual Preparation To prepare for the firmware upgrade, do the following: 1. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch. Note: On a daisy chained installation, the chained stations will automatically receive the upgrade via the daisy chain cables.
Chapter 12. The Firmware Upgrade Utility Starting the Upgrade To upgrade the firmware: 1. Run the downloaded firmware upgrade package file either by double- clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility welcome screen appears: Note: The screens shown in this section are for reference only.
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KN9008 / KN9016 User Manual (Continued from previous page.) 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device List panel: 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files.
Chapter 12. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully.
KN9008 / KN9016 User Manual Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery: When a firmware upgrade is manually aborted. When the mainboard firmware upgrade fails. When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
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KN9008 / KN9016 User Manual (Continued from previous page.) If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
KN9008 / KN9016 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...
Appendix Troubleshooting The first step in solving problems is to make sure that all cables are securely attached and seated completely in their sockets. In addition, if your product is not running the latest firmware version, we strongly recommend that you upgrade.
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KN9008 / KN9016 User Manual The Windows Client Problem Resolution Windows Client won't connect to DirectX 8.0 or higher must be installed on your the KN9008 / KN9016. computer. Remote mouse pointer is out of 1. Use the AutoSync feature (see Video Settings, sync.
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768. HDB-15 interface systems Under Text Mode: (e.g. Sun Blade 1000 servers). 1. Go to OK mode and issue the following com- mands: setenv output-device screen:r1024x768x60 reset-all...
KN9008 / KN9016 User Manual The Log Server Problem Resolution The Log Server The Log Server requires the Microsoft Jet OLEDB 4.0 driver in program does not order to access the database. run. This driver is automatically installed with Windows ME, 2000, and XP.
Appendix Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
KN9008 / KN9016 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...
Appendix IP Address Determination If you are an administrator logging in over the Net for the first time, you need to access the KN9008 / KN9016 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the KN9008 / KN9016.
KN9008 / KN9016 User Manual 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5.
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Appendix IPv6 At present, the KN9008 / KN9016 supports two IPv6 address protocols: Link Local IPv6 Address, and IPv6 Stateless Autoconfiguration Link Local IPv6 Address At power on, the KN9008 / KN9016 is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the KN9008 / KN9016’s IPv4 address and click the Device Information icon.
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KN9008 / KN9016 User Manual IPv6 Stateless Autoconfiguration If the KN9008 / KN9016’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the KN9008 / KN9016 can obtain its prefix information from that device in order to generate its IPv6 address.
Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Note: 1. These procedures are to be performed on the computers attached to the KN9008 / KN9016's ports - not on the computer you are using to access the KN9008 / KN9016.
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KN9008 / KN9016 User Manual 3. Windows ME / Windows 95: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98: Set the mouse speed to the slowest position. 5.
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
KN9008 / KN9016 User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
KN9008 / KN9016 User Manual Specifications Function KN9008 KN9016 Computer Direct Connections 128 (via daisy chain) 256 (via daisy chain) Port Selection OSD/GUI; Hotkey; Pushbutton Connectors Console Port 1 x SPHD-18 M KVM Ports 8 x SPHD-17 F 16 x SPHD-17 F Daisy Chain 1 x DB-25 M Power...
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Appendix Function KN9008 KN9016 Physical Housing Metal Properties Weight 3.34 kg 3.48 kg L x W x H 43.72 x 21.92 x 4.40 cm...
KN9008 / KN9016 User Manual Connection Tables The following tables indicate the relationship between the number of switches and the number of computers that they control. KN9008 Computers Computers 1 - 8 65 - 72 9 - 16 73 - 80 17 - 24 81 - 88 25 - 32...
KN9016 and the type of expansion that they use. (KVM switches listed below are sold separately. Contact your dealer for details.) Expansion Type Brand Model Name Daisy Chain ATEN ACS1208A 8 Port PS/2 KVM Switch ACS1216A 16 Port PS/2 KVM Switch CS1708 8 Port USB KVM Switch...
KN9008 / KN9016 User Manual Restoring Factory Default Settings You can restore the factory default settings (listed on the next page) for the KN9008 / KN9016. With this procedure, the administrator and all user accounts are removed from the system. All port names and setting are also removed.
Appendix OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus Port Name Scan Duration 5 Seconds Scan-Skip Mode...
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Index Clear Port Names, 70 Clear the Name List, 35 Access Ports, 55 Components Activate Beeper, 35 front panel, 8 ADM, 34 rear panel, 10 Administration, 53 Computer connection tables, 154 ANMS, 61 Configuration Customization, 68, 104 backup, 72 customization, 104 restore, 73 Firmware upgrading, 71 Configuration Page...
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