Service Procedures; Downloading New Moduleware - Thermo Scientific Dionex RFC Operator's Manual

6.

Service Procedures

This chapter describes Dionex RFC service and repair procedures that the user can
perform. All procedures not included here, including electronics-related repair
procedures, must be performed by Thermo Fisher Scientific personnel. For
assistance, contact Technical Support for Dionex products. In the U.S. and
Canada, call 1-800-346-6390. Outside the U.S. and Canada, call the nearest
Thermo Fisher Scientific office.
Before replacing any part, refer to the troubleshooting information in Chapter 5 to
isolate the cause of the problem.
Substituting non-Dionex/Thermo Fisher Scientific parts may impair
Dionex RFC performance, thereby voiding the product warranty. Refer
to the warranty statement in the Dionex Terms and Conditions for
more information.
6.1

Downloading New Moduleware

Moduleware is the instrument control firmware installed in the Dionex
RFC. Moduleware is installed at the factory before shipping. Thereafter,
Moduleware updates can be downloaded using the RS-232 port on the
rear panel.
Items Required
•
RS-232 computer cable (DB-9 male to DB-9 female), included in the
Dionex RFC Ship Kit (Dionex RFC-10, P/N 060310; Dionex
RFC-30, P/N 060299)
•
Computer with a 9-pin serial port
•
Moduleware download software and new Moduleware file. The
download software and Moduleware file are combined in an
executable file with the following name:
Vxxxx
How to Download Moduleware
1. Turn off the Dionex RFC power.
2. Connect the RS-232 cable between the RS-232 port on the Dionex
RFC rear panel and the computer's serial port.
Doc. 031880-04 1/12
is the version number of the Moduleware.
Service Procedures
, where
RFC_Vxxxx.EXE
47