The <label>, depending on the selected system management can be:
-
Caller number followed by called name
-
Or caller name followed by called number
4.5
Call Forwarded to a Pilot
Depending on the selected system management, when the agent set is forwarded to a pilot,
the display shows:
-
Caller number and pilot name
-
Or caller name and pilot number
-
Or caller name
4.6
Transfer to a Pilot
Depending on the selected system management, during a call transferred to a pilot, the display
shows:
-
Caller number and pilot name
-
Or caller name and pilot number
-
Or caller name
4-3