Cannot Print Or Scan; Problem Solving - Epson XP-8700 Series User Manual

Solving Problems

Cannot Print or Scan

Problem Solving

Read this section if you cannot print or scan as expected or if there are problems when printing. See the following
for solutions to some common problems.
Is the printer turned on?
❏ Make sure that the printer is turned on.
❏ Make sure that the power cord is correctly connected.
Related Information
"Power Does Not Turn On" on page 184
&
"Cannot Solve Problem" on page 189
&
Is the printer itself working properly?
❏ If an error message is displayed on the LCD screen, check the error.
❏ Print a status sheet and use it to check if the printer itself can print properly.
Related Information
"A Message is Displayed on the LCD Screen" on page 168
&
Is any paper jammed in the printer?
If paper is jammed in the printer, it cannot start printing. Remove the jammed paper from the printer.
Related Information
"Paper Gets Jammed" on page 172
&
Has print data been sent correctly?
❏ Make sure there is no print data standing by from a previous job.
❏ Check the printer driver to make sure the printer is not offline.
Related Information
"There is still a job waiting to be printed." on page 133
&
"The printer is pending or offline." on page 133
&
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Cannot Print or Scan

Problem Solving
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