Epson XP-8700 Series User Manual page 4

Checking if a genuine Epson printer driver is
installed - Windows. . . . . . . . . . . . . . . . . . . . . 116
Checking if a genuine Epson printer driver is
installed - Mac OS. . . . . . . . . . . . . . . . . . . . . . 117
Re-Setting the Network Connection. . . . . . . . . . . 118
Making Settings for Connecting to the
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Making Settings for Connecting to the Smart
Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Making Wi-Fi Settings from the Control Panel. .119
Connecting a Smart Device and Printer
Directly (Wi-Fi Direct). . . . . . . . . . . . . . . . . . . 121
Changing the Connection from Wi-Fi to USB. . 125
Setting a Static IP Address for the Printer. . . . . 125
Checking the Printer's Network Connection
Status (Network Connection Report). . . . . . . . .126
Transporting and Storing the Printer. . . . . . . . . . . 126
Solving Problems
Cannot Print or Scan. . . . . . . . . . . . . . . . . . . . . . 131
Problem Solving. . . . . . . . . . . . . . . . . . . . . . . .131
The Application or Printer Driver do not
Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . 132
The Printer Cannot Connect by USB. . . . . . . . . 135
The Printer Cannot Connect to the Network. . . 136
Paper Does Not Feed Properly. . . . . . . . . . . . . 147
Printing, Copying, and Scanning Quality is Poor. . 149
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .149
Copy Quality is Poor. . . . . . . . . . . . . . . . . . . . 159
Scanned Image Problems. . . . . . . . . . . . . . . . . 166
Cannot Select Paper Type or Paper Source in
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 168
A genuine Epson printer driver has not been
installed.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
A Message is Displayed on the LCD Screen. . . . . . 168
Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 172
Removing Jammed Paper. . . . . . . . . . . . . . . . . 172
Business Card Size Paper Gets Jammed. . . . . . . 176
Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 176
It is Time to Replace the Ink Cartridges. . . . . . . . . 176
Ink Cartridge Handling Precautions. . . . . . . . . 176
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . 178
Continue Printing Temporarily without
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . 179
It is Time to Replace the Maintenance Box. . . . . . .182
Maintenance Box Handling Precautions. . . . . . 182
Replacing a Maintenance Box. . . . . . . . . . . . . . 183
Cannot Operate the Printer as Expected. . . . . . . . 184
The Printer Does Not Turn On or Off. . . . . . . . 184
Operations are Slow. . . . . . . . . . . . . . . . . . . . . 185
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 186
"!" is Displayed on the Screen and you
Cannot Select Photos. . . . . . . . . . . . . . . . . . . . 187
Cannot Pinch in or Pinch out. . . . . . . . . . . . . . 187
Cannot Close the Control Panel. . . . . . . . . . . . 187
Cannot Close the Scanner Unit. . . . . . . . . . . . . 187
The Document Cover Came Off. . . . . . . . . . . . 188
Cannot Save Data to a Memory Device. . . . . . . 188
Operation Sounds Are Loud. . . . . . . . . . . . . . . 188
The Root Certificate Needs to be Updated. . . . . 189
Cannot Perform Manual 2-sided Printing
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . .189
The Print Settings Menu is Not Displayed
(Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . 189
Cannot Solve Printing or Copying Problems. . . 190
Product Information
Paper Information. . . . . . . . . . . . . . . . . . . . . . . . 193
Available Paper and Capacities. . . . . . . . . . . . . 193
Unavailable Paper Types. . . . . . . . . . . . . . . . . . 196
Consumable Products Information. . . . . . . . . . . . 197
Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . 197
Maintenance Box Code. . . . . . . . . . . . . . . . . . .197
Software Information. . . . . . . . . . . . . . . . . . . . . . 198
Application for Printing from a Computer
(Windows Printer Driver). . . . . . . . . . . . . . . . .198
Application for Printing from a Computer
(Mac OS Printer Driver). . . . . . . . . . . . . . . . . . 199
Application for Configuring Printer
Operations (Web Config). . . . . . . . . . . . . . . . . 199
Application for Updating Software and
Firmware (Epson Software Updater). . . . . . . . . 200
Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . 201
Supply Status. . . . . . . . . . . . . . . . . . . . . . . . . . 201
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 201
Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . 202
Network Settings. . . . . . . . . . . . . . . . . . . . . . . 203
Web Service Settings. . . . . . . . . . . . . . . . . . . . 205
File Sharing Setup. . . . . . . . . . . . . . . . . . . . . . 205
Camera Print Settings. . . . . . . . . . . . . . . . . . . .205
Guide Functions. . . . . . . . . . . . . . . . . . . . . . . .206
Customer Research. . . . . . . . . . . . . . . . . . . . . 206
Firmware Update. . . . . . . . . . . . . . . . . . . . . . . 206
Restore Default Settings. . . . . . . . . . . . . . . . . . 207
Product Specifications. . . . . . . . . . . . . . . . . . . . . 207
Printer Specifications. . . . . . . . . . . . . . . . . . . . 207
Scanner Specifications. . . . . . . . . . . . . . . . . . . 209
Interface Specifications. . . . . . . . . . . . . . . . . . . 209
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