Page 1 User’s Guide NPD4898-00 EN...
Page 2: Copyright And Trademarks
The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 3 Intel Corporation. ® PowerPC is a registered trademark of International Business Machines Corporation. Epson Scan software is based in part on the work of the Independent JPEG Group. libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Page 4: Table Of Contents
Copying Using Epson Connect Service....9 Copying Documents..... . . 45 Basic copying.
Page 5 XP-710 Series/XP-810 Series....119 Starting Epson Scan Driver....91 XP-610 Series......121 Starting Epson Event Manager.
Page 6 User’s Guide Contents Copying files to your computer... . 164 Maintaining Your Product and Saving files to a storage device... . . 165 Software Checking the Print Head Nozzles.
Page 7 Status Light..... 189 Contacting Epson Support....209 Problems When Starting a Scan.
Page 8: Introduction
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software.
Page 9: Using Epson Connect Service
❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x. Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about printing and other services, visit the following URL;...
Page 10: Important Instructions
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏...
Page 11: Setting Up/Using The Product
User’s Guide Important Instructions Setting up/using the product ❏ Do not block or cover the vents and openings in the product. ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏...
Page 12: Using The Product With A Wireless Connection
Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
Page 13: Handling Ink Cartridges
User’s Guide Important Instructions ❏ For XP-610 Series The touchpad is a capacitive touchscreen, which responds only when touched directly with a finger. The panel may not respond when touched with wet hands, gloved hands, or touched through a protective sheet or sticker. ❏...
Page 14 User’s Guide Important Instructions This product allows you to store names and telephone numbers in its memory even when the power is turned off. Use the following menu to erase the memory if you give the product to someone else or dispose of it. F Setup >...
Page 15: Getting To Know Your Product
✓ ✓ PictBridge ✓ ✓ ✓ ✓ WLAN * Epson iPrint is an application for iOS and Android. Using Epson iPrint, you can wirelessly print and scan from your smartphone or tablet. For more information, visit the following website. http://ipr.to/a...
Page 16: Product Parts
Document cover Paper cassette 1 (upper cassette)* Paper cassette 2 (lower cassette)* Front cover* Control panel* *1 See the following illustration for details. *2 The control panel raises automatically when printing starts. Lower it manually if necessary. (XP-710 Series/XP-810 Series)
Page 17 Paper cassette 2 Front cover Edge guides * The output tray slides out automatically when printing starts. Close it manually if necessary. (XP-710 Series/XP-810 Series) Rear paper feed slot* Paper support* * This part is only available for the XP-710 Series/XP-810 Series.
Page 18 Scanner unit Print head / Ink cartridge holder AC inlet Rear cover LAN port LINE port EXT. port USB port *1 This part is only available for the XP-710 Series/XP-810 Series. *2 This part is only available for the XP-810 Series.
Page 19: Notes Regarding The Control Panel And The Output Tray
Getting to Know Your Product Notes regarding the control panel and the output tray For the XP-710 Series/XP-810 Series, the control panel raises and the output tray slides out automatically when printing starts. This function is not available for the XP-610 Series.
Page 20: Button And Lcd
User’s Guide Getting to Know Your Product Button and LCD Buttons Function Turns the product on or off. Displays the Home menu. LCD screen displays menus. “Using the LCD screen” on page 21 & Press l, u, r, d to select menus. Press OK to confirm the setting you have selected and go to next screen.
Page 21: Using The Lcd Screen
Displays the status of the product. See the Help Mode for more information on the icons displayed on the LCD screen. Help > Icon List For XP-710 Series/XP-810 Series: You can display related menus or information by tapping the icons. (except (Auto Answer icon).)
Page 22: Lights
Lights Function On when the product is on. Flashes when the product is receiving data, printing/copying/scanning/faxing, replacing an ink cartridge, charging ink, or cleaning the print head. For XP-710 Series/XP-810 Series: Flashes slowly when the product is in sleep mode.
Page 23: Paper And Media Handling
You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
Page 24 11 mm up to 11 mm up to 11 mm up to 2 mm up to 2 mm Legal* User defined size Envelope Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper ✓ Epson Matte Paper-Heavyweight ✓...
Page 25: Paper Type Settings On The Lcd Screen
The table below lists the settings you should choose for your paper. For this paper LCD paper type Plain paper* Plain Paper Epson Bright White Ink Jet Paper* Plain Paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Premium Glossy Photo Paper Prem.
Page 26: Paper Type Settings From The Printer Driver
User’s Guide Paper and Media Handling Epson Glossy Photo Paper Glossy Epson Photo Paper Photo Paper Epson Photo Quality Ink Jet Paper Matte Epson Matte Paper–Heavyweight Matte Epson Double-Sided Matte Paper Matte Epson Photo Stickers PhotoSticker16 * You can perform 2-sided printing with this paper.
Page 27: Loading Paper
User’s Guide Paper and Media Handling Loading Paper Into the paper cassette Note: The available paper type, size and loading capacity differs between cassette 1 and 2. See the following section for more information on paper availability. “Selecting Paper” on page 23 &...
Page 28 Note: ❏ Fan and align the edges of the paper before loading. ❏ For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 23 &...
Page 29 User’s Guide Paper and Media Handling Slide the edge guides to the edges of the paper. Keep the cassette flat and insert it back into the product carefully and slowly. Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏...
Page 30 User’s Guide Paper and Media Handling Note: If the output tray has been ejected, close it before pulling out the paper cassette. Pull out the paper cassette. Slide the edge guides to the sides of the paper cassette. Slide the edge guide to adjust to the paper size you will use. Note: If you are loading envelopes, skip this step.
Page 31 ❏ For plain paper, do not load paper above the line just under the arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 23 &...
Page 32 User’s Guide Paper and Media Handling Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 11 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.
Page 33 Loading a legal paper or longer than A4 size paper Note: ❏ For XP-710 Series/XP-810 Series: If you want to load a Legal-size or longer than A4 size paper, use the rear paper feed slot. “Into the rear paper feed slot” on page 34 &...
Page 34: Into The Rear Paper Feed Slot
User’s Guide Paper and Media Handling Remove the paper cassette 2. Load paper toward the d arrow mark in the end of the paper cassette 2 with printable face-down. Load one sheet at a time and leave the end of the paper protruding from the paper cassette. Keep the cassette flat and insert it back into the product carefully and slowly.
Page 35 User’s Guide Paper and Media Handling Open the rear paper feed slot cover and then pull out the paper support. Slide the edge guide. Load a single sheet of paper with the printable side face-up at the center of the rear paper feed slot, and then set the edge guide.
Page 36: Loading A Cd/Dvd
User’s Guide Paper and Media Handling Load the envelope short edge first with the flap facing down and at the center of the rear paper feed slot, and then set the edge guide. Note: ❏ Do not use an envelope that is curled or folded. ❏...
Page 37 User’s Guide Paper and Media Handling Raise the panel as far as it will go. Note: If the output tray has been ejected, close the tray and the front cover. Remove the CD/DVD tray from the product. Place a CD/DVD on the CD/DVD tray with the printable side face-up, and then insert the tray into the product. Make sure that the u marks on the tray and the d marks on the product match, so that the line on the tray aligns with the product.
Page 38: Removing A Cd/Dvd
Remove the CD/DVD tray from the product, and then remove your CD/DVD from the tray. Caution: Be careful not to scratch the surface of the CD/DVD when removing it. For the XP-710 Series/XP-810 Series, press OK on the LCD screen. For the XP-610 Series, you can skip this step. Lower the control panel.
Page 39: Placing Originals
User’s Guide Paper and Media Handling Open the cover, and insert a memory card. Note: The memory card cover is not available for the XP-610 Series. Check the light stays on. = on, = flashing Important ❏ Do not try to force the card all the way into the slot. It should not be fully inserted. ❏...
Page 40 User’s Guide Paper and Media Handling You can load your original documents in the Automatic Document Feeder (ADF) to copy, scan, or fax multiple pages quickly. The ADF can scan both sides of your documents. To do so, select the option in the copy setting menu. You can use the following originals in the ADF.
Page 41 User’s Guide Paper and Media Handling Slide the edge guide on the Automatic Document Feeder. Note for the Automatic Document Feeder (ADF): Do not load paper above the line just under the d arrow mark on the ADF. Insert the originals face-up and short edge first into the Automatic Document Feeder, and then slide the edge guide until it is flush with the originals.
Page 42: Scanner Glass
User’s Guide Paper and Media Handling Note: ❏ For A4, 2-up Copy layout, place the original as shown. Make sure the orientation of the original matches the Document Orientation settings. ❏ When you use the copy function with the Automatic Document Feeder (ADF), the print settings are fixed at Reduce/ Enlarge - Actual Size, Paper Type - Plain Paper, and Paper Size - A4.
Page 43 User’s Guide Paper and Media Handling Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. “The edges of your original are not scanned” on page 193 & “Multiple documents are scanned into a single file” on page 193 &...
Page 44 User’s Guide Paper and Media Handling Placing a book Place the first page, and then place the second page. You can print two pages of a book on a single side of one sheet of paper. Select A4, Book/2-up or Book/2-Sided as the layout and place the book.
Page 45: Copying
User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. Load paper in the cassette 2. “Into the paper cassette” on page 27 & Place original. “Placing Originals” on page 39 & Enter Copy mode from the Home menu. Press + or - to set the number of copies.
Page 46: Layout Copying
User’s Guide Copying Enter Copy mode from the Home menu. Press + or - to set the number of copies. Set the color. Press d to make the copy settings. Note: For XP-610 Series, you can make copy settings in Paper and Copy Settings. Select 2-Sided Copying.
Page 47: Copy Mode Menu List
User’s Guide Copying Load paper in the cassette 2. “Into the paper cassette” on page 27 & Place original. “Placing Originals” on page 39 & Enter Copy mode from the Home menu. Press d to make the copy settings. Note: For XP-610 Series, you can make copy settings in Paper and Copy Settings.
Page 48: Printing
User’s Guide Printing Printing Basic Operation from the Control Panel Printing photos (XP-710 Series/XP-810 Series) Load photo paper in the paper cassette. “Into the paper cassette” on page 27 & Insert a memory card. “Inserting a Memory Card” on page 38 &...
Page 49: Printing Photos (Xp-610 Series)
User’s Guide Printing Printing photos (XP-610 Series) Load photo paper in the paper cassette. “Into the paper cassette” on page 27 & Insert a memory card. “Inserting a Memory Card” on page 38 & Note: You can also print photos from an external USB device. Enter Print Photos mode from the Home menu.
Page 50 User’s Guide Printing Enter External Device Setup. Scroll down if necessary. Select Print Settings. Make the appropriate print settings. Scroll down if necessary. Connect the camera to the product with a USB cable, and then turn on the camera. See your camera’s guide to print. Compatibility PictBridge File Format...
Page 51: Print Photos Mode Menu List
User’s Guide Printing Enter External Device Setup. Scroll down if necessary. Select Print Settings. Make the appropriate print settings. Scroll down if necessary. Configure the camera’s network connection. The procedure depends on your camera. For more details, see the documentation provided with your camera. Note: ❏...
Page 52 Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.
Page 53: Basic Printing
Print Click Print on the File menu of your application. Epson Printer Utility 4 For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print & Scan. Select your product from the Printers list box, click Options & Supplies, Utility, and then click Open Printer Utility.
Page 54 User’s Guide Printing Access the printer settings. “Accessing the printer driver for Windows” on page 52 & Click the Main tab. Select the appropriate Source setting. “Selecting Paper” on page 23 & Select the appropriate Type setting. “Paper type settings from the printer driver” on page 26 &...
Page 55 User’s Guide Printing Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. Note: Select Landscape when printing on envelopes. Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. Print your file.
Page 56 User’s Guide Printing Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box.
Page 57: Canceling Printing
When you start printing, the progress meter appears on your computer screen. Click the Cancel button to cancel printing. Using EPSON Status Monitor 3 Access the EPSON Status Monitor 3. “For Windows” on page 169 & Click the Print Queue button. The Windows Spooler appears.
Page 58 User’s Guide Printing For Mac OS X Follow the steps below to cancel a print job. Note: If you have sent a print job from a Mac OS X 10.6 or 10.5 through the network, you may not be able to cancel printing from the computer.
Page 59: Other Options
Easy Photo Print folders and finally double-click the Easy Photo Print icon. Printing on CD/DVD Epson Print CD lets you create CD/DVD labels with text and images on your computer, then print the labels directly onto 12-cm CDs and DVDs.
Page 60 Then reinsert the tray and press x. ❏ After you finish printing on a CD/DVD, remove the CD/DVD tray. For the XP-710 Series and the XP-810 Series, press OK on the LCD screen.
Page 61: Product Presets (For Windows Only)
Click Start, point to All Programs, point to Epson Software, then click Print CD. For Mac OS X Double-click the Applications folder on your Mac OS X hard drive, then double-click in turn on the Epson Software and Print CD folders and finally double-click the Print CD icon.
Page 62: 2-Sided Printing
2-sided printing is only available for the following papers and sizes. Paper Size *1*2 Plain paper Legal , Letter, A4, B5, A5 , A6 Epson Bright White Ink Jet Paper Epson Double-Sided Matte Paper *1Manual 2-sided printing only. *2This is only available for the XP-610 Series.
Page 63 Note for Windows: ❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
Page 64: Fit To Page Printing
User’s Guide Printing Check the other settings and print. Note: ❏ When printing automatically, and if you are printing high-density data such as photos or graphs, we recommend making the settings in the Print Density Adjustment window. ❏ The actual binding margin may be different from the specified settings depending on your application. Experiment with a few sheets to examine actual results before printing the entire job.
Page 65: Pages Per Sheet Printing
User’s Guide Printing Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows” on page 52 & Select Reduce/Enlarge Document and By Output Paper Size in the Page Layout tab, and then select the size of the paper you are using from the drop-down list.
Page 66: Sharing The Product For Printing
User’s Guide Printing Choose the desired number of pages and page order. Check the other settings and print. Product settings for Mac OS X Access the Print dialog box. “Accessing the printer driver for Mac OS X” on page 53 &...
Page 67 User’s Guide Printing Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Windows XP: Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other Hardware category.
Page 68 User’s Guide Printing Click OK or Close (if you installed additional drivers). Adding the product to the other network computers Follow these steps to add the product to each network computer that will access it. Note: Your product must be set up as a shared printer on the computer to which it is connected before you can access it from another computer.
Page 69: Setup For Mac Os X
User’s Guide Printing Windows XP: Select A network printer, or a printer attached to another computer, then click Next. Follow the on-screen instructions to select the product you want to use. Note: Depending on the operating system and the configuration of the computer to which the product is connected, the Add Printer Wizard may prompt you to install the printer driver from the product software disk.
Page 70: Scanning
& Start Epson Scan. ❏ Windows 8: Select the EPSON Scan icon on the desktop, or select EPSON Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications >...
Page 71 User’s Guide Scanning Select Text/Line Art as the Document Type setting. Click Preview. Click Scan.
Page 72: Image Adjustment Features
Scanning Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
Page 73 User’s Guide Scanning Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. Unsharp Mask Sharpens the edges of image areas for an overall clearer image.
Page 74: Basic Scanning From The Control Panel
User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics.
Page 75: Scan Mode Menu List
❏ You can change the computer name displayed on the control panel using Epson Event Manager. ❏ If you want to use the Scan to Cloud service, visit the Epson Connect portal site. “Using Epson Connect Service” on page 9 &...
Page 76 Select Full Auto Mode from the Mode list. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning.
Page 77: Scanning In Home Mode
User’s Guide Scanning Click Scan. Epson Scan starts scanning in Full Auto Mode. Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically. Your scanned image is saved. Scanning in Home Mode Home Mode lets you customize some scanning settings and check the changes you have made in a preview image.
Page 78 User’s Guide Scanning Start Epson Scan. “Starting Epson Scan Driver” on page 91 & Select Home Mode from the Mode list. Select the Document Type setting. Select the Image Type setting. Click Preview. “Previewing and Adjusting the Scan Area” on page 83 &...
Page 79: Scanning In Office Mode
In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
Page 80 User’s Guide Scanning Select Office Mode from the Mode list. Select the Image Type setting. Select the Document Source setting. Select the size of your original as the Size setting. Select an appropriate resolution for your original(s) as the Resolution setting. Click Scan.
Page 81: Scanning In Professional Mode
In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
Page 82 User’s Guide Scanning Select Professional Mode from the Mode list. Select the type of original(s) you are scanning as the Document Type setting. Select the Document Source setting. Select Photo or Document as the Auto Exposure Type setting.
Page 83: Previewing And Adjusting The Scan Area
& Note for the Automatic Document Feeder (ADF): The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview window. The ADF then ejects your first page. Place your first document page on top of the rest of the pages, and then load the entire document into the ADF.
Page 84 ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type.
Page 85: Various Types Of Scanning
❏ If you draw multiple marquees, make sure you click All in the Preview window before you scan. Otherwise, only the area inside the last marquee you drew will be scanned. Various Types of Scanning Scanning a Magazine First of all, place your magazine and start Epson Scan. “Starting a Scan” on page 70 &...
Page 86 Select Magazine as the Document Type setting. Click Preview. Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan. Click Scan. Select PDF as the Type setting, and then click OK. Your scanned image is saved.
Page 87: Scanning Multiple Documents To A Pdf File
User’s Guide Scanning Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. “Starting a Scan” on page 70 & Select Professional Mode from the Mode list. Select the Document Source setting.
Page 88 See the Help for more details on Epson Scan. Click Scan. Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window.
Page 89 Select this button if you want to delete or reorder any of the pages. Then use the icons on the bottom of the Editing Page window to select, rotate, reorder, and delete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages.
Page 90: Scanning A Photo
User’s Guide Scanning Scanning a Photo First of all, place your photo on the scanner glass and start Epson Scan. “Starting a Scan” on page 70 & Select Home Mode from the Mode list. Select Photograph as the Document Type setting.
Page 91: Software Information
Or, select Epson Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications >...
Page 92: Starting Epson Event Manager
Epson Software > Event Manager. ❏ Windows 7, Vista and XP: Select the start button or Start > All Programs or Programs> Epson Software > Event Manager. ❏ Mac OS X: Select Applications > Epson Software, and then double-click the Launch Event Manager icon.
Page 93: Faxing
PDF file on a computer. Use the following procedure to run the utility. Windows Click the start button (Windows 7 and Vista) or click Start (Windows XP), point to All Programs, select Epson Software, and then click FAX Utility.
Page 94: Using The Phone Line For Fax Only
User’s Guide Faxing Using the phone line for fax only Connect a phone cable leading from a telephone wall jack to the LINE port. Make sure Auto Answer is set to On. “Setting up to receive faxes automatically” on page 105 &...
Page 95 User’s Guide Faxing Connect a phone or answering machine to the EXT. port. Note: ❏ See the following for other connection methods. ❏ For details, see the documentation that came with your devices. Connecting to DSL Telephone wall jack DSL filter DSL modem Connecting to ISDN (one phone number) ISDN wall jack...
Page 96: Setting The Line Type
User’s Guide Faxing Connecting to ISDN (two phone numbers) ISDN wall jack Terminal adapter or ISDN router Setting the line type If you are using a PBX phone system and you have connected the product to the PBX phone line, change the Line Type setting as shown below.
Page 97: Checking The Fax Connection
User’s Guide Faxing Checking the fax connection You can check whether the product is ready to send or receive faxes. Load A4-size plain paper in the cassette. “Loading Paper” on page 27 & Enter Setup mode from the Home menu. Select Fax Settings.
Page 98: Setting Up Group Dial Entries
User’s Guide Faxing Enter a phone number. You can enter up to 64 digits. Note: ❏ A hyphen ("-") causes a slight pause when dialing. Only include it in phone numbers when a pause is necessary. Spaces entered between numbers are ignored when dialing. ❏...
Page 99: Creating Header Information
User’s Guide Faxing Select the speed dial entry number that you want to register in the group dial list. Repeat step 8 to add other speed dial entries to the group dial list. You can register up to 30 speed dial entries in a group dial.
Page 100: Changing The Received Fax Output Settings
When the memory is full, the product cannot receive or send faxes. ❏ Save to Computer To enable this function, use Epson FAX Utility on the computer connected to the product. “Introducing FAX Utility” on page 93 &...
Page 101: Sending Faxes
User’s Guide Faxing ❏ Save to External Device Enable this to save received faxes in a memory card or external USB storage device connected to the product. Select Yes then Print to print received faxes automatically while saving them to a memory card or device. Before you use this function, you need to let the product validate your memory card or external USB device and create a folder to save in the card or device.
Page 102: Sending Faxes Using Speed Dial/Group Dial
User’s Guide Faxing Note: If the fax number is busy or there is some problem, this product redials after one minute. Press Redial to redial immediately. Sending faxes using speed dial/group dial Follow the instructions below to send faxes using speed dial/group dial. Note: When using group dial, you can only send B&W faxes.
Page 103: Sending A Fax At A Specified Time
User’s Guide Faxing Select Broadcast Fax. Note: To select recipients from a speed or group dial list, go to step 8. Select Add New. Select Enter Fax Number. Enter a fax number, and then select Done. Note: ❏ To add another number, repeat steps 5 through 7. ❏...
Page 104: Sending A Fax From A Connected Phone
User’s Guide Faxing Enter a fax number. You can also use redial, speed dial, or group dial lists to select fax numbers. Select Advanced Options. Select Send Fax Later. Select On. Set the time that you want to send the fax, and then select Done. Press x to start scanning.
Page 105: Receiving Faxes
User’s Guide Faxing Receiving Faxes Setting up to receive faxes automatically Follow the steps below to make settings to receive faxes automatically. Load A4-size plain paper in the cassette. “Loading Paper” on page 27 & Make sure Auto Answer is set to On. Setup >...
Page 106: Receiving Faxes Manually
User’s Guide Faxing You can also specify a time period to stop automatic printing of faxes or reports during that time. Select Print Inhibit Time from Print Settings, and then specify the time period by entering the start and end time.
Page 107: Receive A Fax By Polling
User’s Guide Faxing When the product receives a fax, a message is displayed notifying you of the new fax. Select Open Inbox displayed below the message. You can also open Inbox by selecting Fax >Advanced Options > Open Inbox. Note: icon stays on when there is one or more unread or unprinted faxes in Inbox.
Page 108: Printing Reports
User’s Guide Faxing Printing Reports Follow the instructions below to print a fax report. Load A4-size plain paper in the cassette. “Loading Paper” on page 27 & Enter Fax mode from the Home menu. Select Advanced Options. Select Fax Report. Select the item you want to print.
Page 109: More Functions
User’s Guide More Functions More Functions More Functions provides you with many special menus that make printing easy and fun! For more details, select More Functions, select each menu, and then follow the instructions on the LCD screen. Menu Functions Copy/Restore Photos You can make faithful copies of your originals.
Page 110 User’s Guide More Functions Menu Functions Lined Papers You can print lined paper, graph paper, and music paper. Follow the on-screen instructions to print. Writing Papers You can print your own lined paper with a photo set as the background. Follow the on-screen instructions to print.
Page 111: Printing Origami Envelopes
User’s Guide More Functions Printing origami envelopes You can create original envelopes with or without pre-designed symbols or patterns as the background or as decoration. Two types of envelope are available. After printing, fold the paper following the instruction sheet that can be printed from the Origami Envelope Instruction menu.
Page 112: More Functions Mode Menu List
User’s Guide More Functions Press x to start printing the origami envelope instruction sheet. Use the origami envelope instruction sheet to make the folds for the origami envelope in the correct order. Note: Place the instruction sheet on top of your envelope and fold both sheets together. When finished, unfold them and remove the instruction sheet.
Page 113: Menu List Of Control Panel
Mode button on the control panel. Each mode’s main screen appears as you select the mode. Note: Depending on the other settings selected in the mode, not all options or settings may be available. Copy Mode XP-710 Series/XP-810 Series Menu Setting and Options Color, B&W Density...
Page 114: Xp-610 Series
*1Your image is slightly enlarged and cropped to fill the sheet of paper. Print quality may decline in the top and bottom areas of the printout, or the area may be smeared when printing. *2For users in Belgium, draft mode is not available. Print Photos Mode XP-710 Series/XP-810 Series Menu Setting and Options Browse...
Page 115: Xp-610 Series
User’s Guide Menu List of Control Panel Menu Setting and Options Print Settings Paper Size 10x15cm(4x6in), 13x18cm(5x7in), 16:9 Wide, A4, 100x148mm Paper Type Prem. Glossy, Ultra Glossy, Glossy, Photo Paper, Plain Paper, Matte, Photo Sticker Paper Source Cassette 1, Cassette 2, Cassette 1->2, Rear Paper Feed Slot Borderless Borderless...
Page 116 User’s Guide Menu List of Control Panel Menu Setting and Options Print Settings Paper Size 10x15cm(4x6in), 13x18cm(5x7in), 16:9 Wide, A4, 100x148mm Paper Type Prem. Glossy, Ultra Glossy, Glossy, Photo Paper, Plain Paper, Matte, Photo Sticker Paper Source Cassette 1, Cassette 2, Cassette 1>2 Borderless Borderless , With Border...
Page 117: Scan Mode
Portrait, Landscape Left, Top Binding Direction Clear All Settings If you want to use the Scan to Cloud service, visit the Epson Connect portal site. Scan to Cloud “Using Epson Connect Service” on page 9 & Scan to PC (JPEG) “Basic Scanning from the Control Panel”...
Page 118: Fax Mode
Menu List of Control Panel Menu Setting item and Description Scan to Cloud If you want to use the Scan to Cloud service, visit the Epson Connect portal site. “Using Epson Connect Service” on page 9 & Scan to PC (JPEG) “Basic Scanning from the Control Panel”...
Page 119: More Functions Mode
Prints the speed dial list. Group Dial List Prints the group dial list. Protocol Trace Prints the protocol for the latest communication. More Functions Mode XP-710 Series/XP-810 Series Menu Setting and Options Copy/Restore Photos Off, On Paper and Copy Settings...
Page 120 User’s Guide Menu List of Control Panel Menu Setting and Options Photo Layout Sheet 2-up, 4-up, 8-up, 20-up, Sticker 16-up, Upper 1/2, Lower 1/2, Photo ID, Jewel Upper, Jewel Index, P.I.F. Paper Size 10x15cm(4x6in), 13x18cm(5x7in), 16:9 wide, A4, A6, 100x148mm Paper Type Prem.
Page 121: Xp-610 Series
User’s Guide Menu List of Control Panel Menu Setting and Options Print on CD/DVD Print Layout CD/DVD 1-up, CD/DVD 4-up, CD/DVD Variety Automatic Layout, Place Photos Manually Browse Browse by Date, Cancel Browse Select Location Select Folder, Select Group Photo Adjustments Enhance, Scene Detection, Fix Red-Eye , Brightness, Sharpness, Saturation...
Page 122 User’s Guide Menu List of Control Panel Menu Setting and Options Photo Layout Sheet 2-up, 4-up, 8-up, 20-up, Sticker 16-up, Upper 1/2, Lower 1/2, Photo ID, Jewel Upper, Jewel Index, P.I.F. Paper Size 10x15cm(4x6in), 13x18cm(5x7in), 16:9 wide, A4, A6, 100x148mm Paper Type Prem.
Page 123 User’s Guide Menu List of Control Panel Menu Setting and Options Print on CD/DVD CD/DVD 1-up, CD/DVD 4-up, CD/DVD Variety Automatic Layout, Place Photos Manually Browse Browse by Date, Cancel Browse Display Mode 1-up, 1-up without Information, 9-up Print Settings CD Density Photo Adjustments Enhance, Scene Detection, Fix Red-Eye...
Page 124: Wi-Fi Setup Mode
User’s Guide Menu List of Control Panel Wi-Fi Setup Mode XP-710 Series/XP-810 Series Menu Description Wi-Fi/Network Status For details on the setting items, see the online Network Guide. Wi-Fi Setup Wizard Push Button Setup (WPS) PIN Code Setup (WPS) Wi-Fi Auto Connect...
Page 125 Epson Connect service. For instructions on use, visit the Epson Connect portal site. “Using Epson Connect Service” on page 9 & Email Address You can see your e-mail address registered in Epson Connect. Suspend/Resume Suspend/resume all Epson Connect services. Restore Default Settings Delete your registered printer and initializes Epson Connect settings to the factory default settings.
Page 126 Google Cloud Print Status You can check whether your printer is registered or Services connected to Google Cloud Print service. For instructions on use, visit the Epson Connect portal site. “Using Epson Connect Service” on page 9 & Suspend/Resume Suspend/resume all Google Cloud Print services.
Page 127: Xp-610 Series
All Settings Initializes all settings to the factory default settings. *1This function is only available for XP-710 Series. *2This function is only available for XP-810 Series. *3This setting does not change your original image. It only affects your printout. Depending on the type of photo, parts of the image other than the eyes may be corrected.
Page 128 Epson Connect service. For instructions on use, visit the Epson Connect portal site. “Using Epson Connect Service” on page 9 & Email Address You can see your e-mail address registered in Epson Connect. Suspend/Resume Suspend/resume all Epson Connect services. Restore Default Settings Delete your registered printer and initializes Epson Connect settings to the factory default settings.
Page 129: Setup Mode - Fax Settings
User’s Guide Menu List of Control Panel Setup Mode - Fax Settings Note: This function is only available for XP-810 Series. Menu Setting Item and Description Send Settings Resolution “Fax Mode” on page 118 & Contrast 2-Sided Faxing Direct Send Send Preview Receive Settings Auto Answer...
Page 130 User’s Guide Menu List of Control Panel Menu Setting Item and Description Report Settings Last Transmission Report Indicates whether or when the product prints a report for outgoing faxes. Select Off to turn off report printing, select On Error to print reports only when an error occurs, or select On Send to print reports for every fax you send.
Page 131: Help Mode
User’s Guide Menu List of Control Panel Help Mode XP-710 Series/XP-810 Series Menu Options How to … Navigate Using the Touch Screen Load Paper in the Rear Paper Feed Slot Load Paper in the Paper Cassette 1 Load Paper in the Paper Cassette 2...
Page 132: Xp-610 Series
User’s Guide Menu List of Control Panel XP-610 Series Menu Options How to … Load Paper in the Paper Cassette 1 Load Paper in the Paper Cassette 2 Load Envelopes in the Paper Cassette Load a CD/DVD Place a Document on the Scanner Glass Insert/Remove a Memory Card/USB Flash Drive Adjust Angle of Control Panel Ink Cartridges...
Page 133: Ink Cartridge Information
Yellow XP-710 273XL 273XL 273XL 273XL 273XL * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.eu/pageyield Note: Not all cartridges are available in all regions. Color Black, Photo Black, Cyan, Magenta, Yellow Cartridge life For best results, use up ink cartridge within six months of opening the package.
Page 134: Replacing Ink Cartridges
Read all of the instructions in this section before replacing the ink cartridges. ❏ Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.
Page 135: Ink Cartridge Specifications
❏ You cannot use the cartridges that came with your product for the replacement. Ink Cartridge Specifications ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ The ink cartridges packaged with your product are partly used during initial setup. In order to produce high quality printouts, the print head in your product will be fully charged with ink.
Page 136: Checking The Ink Cartridge Status
For Windows Note: ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed. ❏ When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen.
Page 137: For Mac Os X
Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. ❏ The ink levels displayed are an approximate indication.
Page 138: Using The Control Panel
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed.
Page 139: Temporary Printing With Black Ink When Color Ink Cartridges Or A Photo Black Ink Cartridge Are Expended
❏ The actual amount of time will vary depending on the usage conditions, images printed, print settings, and frequency of use. For Windows Follow the steps below to continue printing temporarily with black ink. When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job.
Page 140: For Mac Os X
Select the Grayscale check box in Advanced window. Click OK to close the printer settings window. Print your file. EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink.
Page 141 User’s Guide Replacing Ink Cartridges For Mac OS X 10.8: Click the button, and if an error message appears, click OK. Follow the steps bellow to reprint the document with black ink. Open System Preferences, click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5), and select the product from the Printers list.
Page 142: Conserving Black Ink When The Cartridge Is Low (For Windows Only)
User’s Guide Replacing Ink Cartridges Conserving Black Ink When the Cartridge is Low (For Windows Only) The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Text is selected as the Quality Option. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks and photo black ink to create black.
Page 143 User’s Guide Replacing Ink Cartridges Note: ❏ You do not need to shake the color ink cartridges and the Photo Black ink cartridge. ❏ Do not shake cartridges after opening the package, as they may leak. Remove the ink cartridge from its package and then remove the cap from the bottom of the cartridge. Note: Do not touch the sections shown in the illustration.
Page 144 User’s Guide Replacing Ink Cartridges Note: ❏ If the ink cartridge holder does not move to the ink cartridge replacement position, close the scanner unit and follow the instruction below. Home > Setup > Maintenance > Ink Cartridge(s) Replacement ❏ Do not move the ink cartridge holder by hand; otherwise, you may damage the product. Push the tab to unlock the ink cartridge holder and then remove the cartridge diagonally.
Page 145 User’s Guide Replacing Ink Cartridges Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. Close the scanner unit. The ink cartridge holder returns to its home position. Follow the on-screen instruction.
Page 146 User’s Guide Replacing Ink Cartridges Note: ❏ Put the cap back on to the removed cartridge’s ink supply port. Dispose of the used cartridge properly. ❏ The P light continues to flash while the product is charging ink. Do not turn off the product during ink charging. If the ink charging is incomplete, you may not be able to print.
Page 147: Maintaining Your Product And Software
Make sure that no warnings or errors are displayed on the LCD screen, the CD/DVD tray is removed, and the output tray is ejected. Make sure that A4-size paper is loaded in the cassette 2. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 53 &...
Page 148: Using The Control Panel
User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the paper cassette. Enter Setup mode from the Home menu.
Page 149: Using The Head Cleaning Utility For Windows
If print quality has not improved after repeating this procedure about two times, leave the product on and wait for at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not improved, contact Epson support. Note only for products without fax function: If print quality has not improved after repeating this procedure about two times, turn the product off and wait for at least six hours.
Page 150: Using The Control Panel
User’s Guide Maintaining Your Product and Software Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 53 & Click the Head Cleaning icon. Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product control panel.
Page 151: Using The Print Head Alignment Utility For Mac Os X
Make sure that no warnings or errors are displayed on the LCD screen, the CD/DVD tray is removed, and the output tray is ejected. Make sure A4-size paper is loaded in the cassette 2. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 53 &...
Page 152: Setting/Changing Time And Region
User’s Guide Maintaining Your Product and Software Find the most solid pattern in each of #1 to #5 groups. Enter the pattern number for the most solid pattern in #1 group. Repeat step 8 for the other groups (#2 to #5). Finish aligning the print head.
Page 153: Saving Power
Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting, and click the Send button. Click the OK button. For Mac OS X Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 53 &...
Page 154: Using The Control Panel
User’s Guide Maintaining Your Product and Software Click the Printer Settings button. The Printer Settings screen appears. Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting. Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting. Click the Apply button.
Page 155: Using The Control Panel
Making Network Service Settings You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.
Page 156: Cleaning The Product
User’s Guide Maintaining Your Product and Software When the product is found successfully, the product’s web page is displayed as shown below. Select the menu you want. The web page also allows you to check the product’s status and update the product’s firmware. Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.
Page 157 User’s Guide Maintaining Your Product and Software ❏ Use a soft, dry, clean cloth to clean the surface of the scanner glass. If straight lines appear in the printout or the scanned data, clean the left side of the scanner glass carefully. ❏...
Page 158: Cleaning The Interior Of The Product
User’s Guide Maintaining Your Product and Software ❏ Use a soft, dry, clean cloth to clean the inside of the document mat (only for products with ADF function). Cleaning the interior of the product To keep your print results at their best, clean the roller inside by using the following procedure. Caution: Be careful not to touch the parts inside the product.
Page 159 User’s Guide Maintaining Your Product and Software Important: ❏ When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing.
Page 160: Checking And Installing Your Software
Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Easy Photo Print ❏ Epson Print CD...
Page 161: Installing The Software
Insert the product software disk that came with your product and select the software you want to install on the Software Select screen. If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software.
Page 162: For Windows
User’s Guide Maintaining Your Product and Software For Windows Note: ❏ For Windows 8, 7 and Vista, you need an administrator account and password if you log on as a standard user. ❏ For Windows XP, you must log on to a Computer Administrator account. Turn off the product.
Page 163: For Mac Os X
Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user.
Page 164: Transferring Data Using An External Storage Device
User’s Guide Transferring Data Using an External Storage Device Transferring Data Using an External Storage Device You can use the product’s memory card slots or external USB port to copy files to a computer connected to the product. You can also use it to copy files on your computer to the storage device. Precautions on Storage Devices Keep the following in mind when copying files between your storage device and computer: ❏...
Page 165: Saving Files To A Storage Device
User’s Guide Transferring Data Using an External Storage Device Double-click the removable disk icon, then select the folder in which your files are saved. Note: If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk” is displayed as the drive name on Windows XP.
Page 166 User’s Guide Transferring Data Using an External Storage Device Select the folder on your computer’s hard drive that contains the files you want to copy. Then select the files and drag them to the folder on your storage device. Important: For Mac OS X users When you remove the storage device, always drag the removable disk icon on your desktop into the trash before you remove the storage device or you may lose data on it.
Page 167: Error Indicators
Printer error. Turn the power off and on again. For details, Turn the product off and then back on. Make sure that no paper is see your documentation. still in the product. If the error message still appears, contact Epson support. Communication error. Check if a computer is connected.
Page 168 User’s Guide Error Indicators Error Messages Solutions Recovery Mode The firmware update has failed. You will need to re-attempt the firmware update. Ready a USB cable and visit your local Epson website for further instructions.
Page 169: Troubleshooting For Printing/Copying
If a problem occurs while printing, an error message will appear in the status monitor window. If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the product’s ink pads are saturated, the product stops and Epson support is required to continue printing.
Page 170 EPSON Status Monitor 3 provides the following information: ❏ Current Status: If the ink is low or expended, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge replacement instructions. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status.
Page 171 To update the ink cartridge status, click Update. When ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge replacement procedure.
Page 172: Paper Jams
User’s Guide Troubleshooting for Printing/Copying Paper Jams Caution: Never touch the buttons on the control panel while your hand is inside the product. Note: ❏ Cancel the print job if prompted by a message from the LCD screen or the printer driver. ❏...
Page 173: Removing Jammed Paper From Inside The Product
User’s Guide Troubleshooting for Printing/Copying Reattach the rear cover. Removing jammed paper from inside the product Carefully remove the jammed paper. Open the scanner unit. Then remove all of the paper inside, including any torn pieces. Important: Do not touch the flat white cable connected to the ink cartridge holder.
Page 174: Removing Jammed Paper From The Paper Cassette
User’s Guide Troubleshooting for Printing/Copying Close the scanner unit slowly. Removing jammed paper from the paper cassette Pull out the paper cassette1. Pull out the paper cassette2. Remove the jammed paper from the cassette.
Page 175: Removing Jammed Paper From The Automatic Document Feeder (Adf)
User’s Guide Troubleshooting for Printing/Copying Align the edges of the paper. Keep the cassette flat and slowly and carefully reinsert it all the way into the product. Removing jammed paper from the Automatic Document Feeder (ADF) The availability of this feature varies by product. Remove the stack of paper from the ADF input tray.
Page 176 User’s Guide Troubleshooting for Printing/Copying Open the document cover. Remove the document mat. Carefully remove the jammed paper. Reattach the document mat and close the document cover.
Page 177: Preventing Paper Jams
❏ For plain paper, do not load paper above the line just under the H or arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 23 &...
Page 178: Print Quality Help
User’s Guide Troubleshooting for Printing/Copying Solve the paper jam. “Paper Jams” on page 172 & Access the printer settings. “Accessing the printer driver for Windows” on page 52 & Select the Print Preview check box in the Main or Advanced window of your printer driver. Make the settings that you want to use to print.
Page 179: Horizontal Banding
❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
Page 180: Incorrect Or Missing Colors
Epson recommends replacing the ink cartridges. “Replacing an ink cartridge” on page 142 & ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson. Blurry or smeared print ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.
Page 181: Miscellaneous Printout Problems
User’s Guide Troubleshooting for Printing/Copying ❏ Remove each sheet from the output tray as it is printed. ❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your prints, follow the instructions of the paper.
Page 182: Printout Has A Slight Slant
User’s Guide Troubleshooting for Printing/Copying Printout has a slight slant ❏ Make sure that the paper is loaded into the rear paper feed slot or the paper cassette correctly. “Loading Paper” on page 27 & ❏ If Fast Economy is selected for Paper & Quality Options in the printer driver Advanced window (Windows) or for Print Quality (Mac OS X) in Print Settings, select another setting.
Page 183: Printed Side Is Smeared Or Scuffed
User’s Guide Troubleshooting for Printing/Copying Printed side is smeared or scuffed ❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction. ❏ For Windows, select Thick paper and envelopes from Printer and Option Information in your printer driver’s Maintenance window.
Page 184: Paper Does Not Feed Correctly Or The Cd/Dvd Tray Is Not Inserted Correctly
❏ For plain paper, do not load paper above the line just under the H or arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 23 &...
Page 185: Paper Is Improperly Loaded
User’s Guide Troubleshooting for Printing/Copying Paper is improperly loaded If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off and gently remove the paper. Then turn the product on and reload the paper correctly. Paper is not ejected fully or is wrinkled ❏...
Page 186: Only The Power Light Is On
User’s Guide Troubleshooting for Printing/Copying Only the power light is on ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards. ❏...
Page 187: Increasing The Print Speed (For Windows Only)
User’s Guide Troubleshooting for Printing/Copying Remove and reinsert the ink cartridge and then continue with the ink cartridge installation. Close the scanner unit slowly. Follow the on-screen instruction. Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow.
Page 188 User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.
Page 189: Troubleshooting For Scanning
❏ Make sure you select the correct product if a scanner list appears when starting to scan. Windows: When you start Epson Scan using the EPSON Scan icon, and the Select Scanner list is displayed, make sure you select the model of your product.
Page 190: Using The Button
User’s Guide Troubleshooting for Scanning ❏ Make sure you have selected either Office Mode or Professional Mode in Epson Scan. ❏ Make sure your cables are securely connected to the product and a working electrical outlet. Using the button Note: Depending on the product, the scanning function may not be available when using the button.
Page 191: Using Scanning Software Other Than Epson Scan Driver
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. Click OK. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or Source setting.
Page 192: Problems With Scanned Images
User’s Guide Troubleshooting for Scanning Problems With Scanned Images Scan quality is unsatisfactory Scan quality can be improved by changing the current settings or adjusting the scanned image. “Image Adjustment Features” on page 72 & An image on the back of your original appears in your scanned image If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned image.
Page 193: The Scanning Area Or Direction Is Unsatisfactory
User’s Guide Troubleshooting for Scanning ❏ Select Descreening as the image quality setting. ❏ Change a resolution setting and scan again. Uneven color, smears, dots, or straight lines appear in your image You may need to clean the interior of the product. “Cleaning the Product”...
Page 194: Problems Remain After Trying All Solutions
User’s Guide Troubleshooting for Scanning Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings. Click Configuration, select the Other tab, and then click Reset All.
Page 195: Troubleshooting For Faxing
User’s Guide Troubleshooting for Faxing Troubleshooting for Faxing Cannot send and receive fax ❏ Make sure the phone cable is connected correctly and check that the phone line works. You can check the line status by using the Check Fax Connection function. “Connecting to a Phone Line”...
Page 196: Quality Problems (Receiving)
User’s Guide Troubleshooting for Faxing ❏ Make sure that ECM is turned on. “Setup Mode - Fax Settings” on page 129 & Quality problems (receiving) ❏ Make sure that ECM is turned on. “Setup Mode - Fax Settings” on page 129 &...
Page 197: Product Information
User’s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8 (32-bit, 64 bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher (32-bit), Hi-Speed USB or XP Professional x64 Edition For Mac OS X System PC Interface Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x...
Page 198 Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Page 199 User’s Guide Product Information Thickness 0.08 to 0.11 mm (0.003 to 0.004 in.) (for plain paper) Weight 64 g/m2 (17 lb) to 90 g/m2 (24 lb) (for plain paper) Envelopes: Envelope #10 4 1/8 × 9 1/2 in. Size Envelope DL 110 × 220 mm Envelope C6 114 ×...
Page 200 User’s Guide Product Information Envelopes: Minimum margin Media type Single sheets Envelopes 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 3.0 mm (0.12 in.) 21.0 mm (0.83 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.
Page 201: Scanner Specifications
18 to 42 mm Outer periphery area 117 to 120 mm (12-cm CD/DVD) Scanner specifications XP-610 Series XP-710 Series XP-810 Series Scanner type Flatbed color Photoelectric device 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size...
Page 202: Network Interface Specification
*2 Complies with WPA2 with support for WPA/WPA2 Personal. *3 For the XP-810 Series, you can use Wi-Fi Direct Simple AP mode even if you connect the product to an Ethernet network. *4 XP-610 Series/XP-710 Series are not supported. *5 The connected device should comply with IEEE802.3az.
Page 203: Mechanical
User’s Guide Product Information Compatible memory Memory Stick Duo cards Memory Stick PRO Duo Memory Stick PRO-HG Duo Memory Stick Micro MagicGate Memory Stick Duo SDXC SDHC miniSDHC miniSD microSDXC microSDHC microSD DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant. Media format DCF All card types standard version compliant.
Page 204 Approx. 6.7 kg (14.8 lb) without the ink cartridges, the power cord, and the CD/DVD tray. *1 See the following illustration for details. *3 With the output tray extension extended. XP-710 Series Dimensions Storage (Without protruding parts) Width: 390 mm (15.4 inches) Depth: 338 mm (13.3 inches)
Page 205: Electrical
Approx. 6.0 W Sleep mode Approx. 1.7 W Approx. 1.7 W Approx. 0.2 W Approx. 0.4 W Power off XP-710 Series 100-120 V Model 220-240 V Model Input voltage range 90 to 132 V 198 to 264 V Rated frequency range...
Page 206: Environmental
Manufacture: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 207: Interface
* This only applies to the XP-810 Series. For European users: We, Seiko Epson Corporation, hereby declare that the equipment Models, C492B, C491D, C491E are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Page 208 User’s Guide Product Information CD-R drive*, DVD-R drive*, Blu-ray CD-ROM / CD-R: 700MB drive* DVD-ROM / DVD-R: 4.7GB ™ (CD-RW, DVD-RW, DVD+R, DVD+RW and Blu-ray Disc are not supported.) MO drive* 1.3GB Hard disk drive* USB Flash drive Formatted in FAT, FAT32, or exFAT * External storage devices that are powered via USB are not recommended.
Page 209: Where To Get Help
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 210: Help For Users In Europe
Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 211 2-up Copy..............42, 46 , 113 , 114 Color problems................180 Color Restoration more functions................121 Coloring Book.............109, 121 , 123 Contact List..................119 4-up..................120, 122 Contacting Epson.................209 Contrast fax....................118 scan.....................117 Control panel...................19 8-up..................120, 122 Copy to CD/DVD............109, 120 , 122 Copy/Restore Photos..........109, 119 , 121 Copying 2-sided..................45...
Page 212 34 Horizontal banding..............179 Envelopes printable area................200 Epson Easy Photo Print.................59 paper.....................23 Image Adjustment................72 Epson Connect..................9 Incorrect characters..............181 Epson Connect Services............125, 128 Initialize..................194 Error messages................167 Errors BK printing................139 fax....................195 BK printing in Mac..............140 print....................169 BK printing in Windows............139 scan.....................189 checking ink cartridge status in Mac OS X......137 Expansion checking ink cartridge status in Windows......136...
Page 213 Printing 2-sided..................62 borderless..................53 canceling..................57 P.I.F..................120, 122 digital camera................49 Pages per sheet printing..............65 document..................53 Paper envelope..................53 Epson special paper..............23 fit to page..................64 feeding problems..............184 multiple pages per sheet.............65 jams.....................172 photo.....................53 loading..................27, 34 preset....................61 loading capacity.............23, 27 , 34 printing from................49 printable area................199 shortcut..................61...
Page 214 User’s Guide Index print....................169 Select Folder print speed.................183 print photos................114 product does not print.............185 Select Group scan.....................189 print photos................114 smeared prints..............180, 183 Select Location solving..................209 more functions..............120, 121 Product print photos................114 checking status................169 Select Photos cleaning..................156 more functions................120 parts....................16 print photos...............114, 115 transporting................158 Send Fax Later................103 Product settings...
Page 215 User’s Guide Index Wi-Fi Auto Connect..............124 Wi-Fi Setup................125, 128 Wi-Fi Setup Wizard..............124 Wi-Fi Status...................124 Wi-Fi/Network Connection Check........125, 128 Wi-Fi/Network Settings............125, 128 Wi-Fi/Network Status............124, 125 Windows accessing printer settings............52 checking product status............169 managing print jobs..............169...

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Table of Contents